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Currently we are offering 99.995 SLA,
We have internal documentation regarding SLA compensation, but the offerings for that isn't finalized just yet.
Hello, any more details on Singapore pop? I'm looking into anti ddos solution
Singapore is online!
Can I see the pricing?
Same price as the thread!
$2/TB for lowendtalk users!
This is very good for APAC ddos mitigation, $660/1Gbps unmetered. (330TB)
Thanks! Also where can I purchase it since the dashboard says i have to first deposit 10USD in order to confirm. Also how does the setup process work after purchasing? Should I create a ticket in the dashboard?
Its pay as you go, If you need help create a ticket!
It requires $10 deposit to get started!
https://docs.gatewaysentry.com/Adding_Network_Protection/
Thanks I'll create a ticket. Hoping good experience with you
You will! happy to have you!
Opened a ticket! (GS-00303)
Our support team should be online and ready for your inquiries.
Huh? So 99.995 guaranteed SLA? Or no SLA at all? Why don't you have any of this on your website
Yup 99.995,
As we stated prior the offering isn't finalized yet, until we get more insight internally for what SLA to publicly offer.
If your servers goes down to a cause that is within our control excluding external circumstances our support team will be able to provide compensation.
Full refund?
We don't provide refunds for SLA claims,
You will get account credit in prorated time with your service.
So you don't have a SLA on your site or any proper documentation guaranteeing this?
What specifically is the credit? If you don't make your SLA for the month you should give a full refund for that month
As per our last message we have internal documentation regarding SLA compensation, but the offerings for that isn't finalized just yet. so if users are dealing with any sort of downtime you will get account credit in prorated time with your service.
In our last 30 days we have maintained 99.999%+ Uptime.
There is no service that will offer you a full refund of any service if you drop slightly below SLA, 2 Min 11 Seconds of downtime per month is what we have access to.
If you want mission critical 100% SLA I'd recommend larger solutions like Akamai and Cloudflare, we will NEVER be able to offer 100% SLA nor offer 100% refund for an ENTIRE month for dropping below 99.995% SLA.
Credits are given based on the time below SLA and prorated based on your monthly bill.
It's very normal for companies to provide SLA and if it's not met they offer a full refund for that month or package. Below is AWS and Azure does full for under the promised sla. Note that AWS 99.9% 10% credit is only that little because it's for partial outage, if full outage its 100%.
Credit Tiers: Credit percentages scale with the severity of the outage. For example, if availability falls below 99.9%, you generally receive a 10% credit; drops below 95.0% yield a 100% credit for that service's charges
We have already shared our internal SLA policy,
We are not able to copy these fortune 500 companies and there SLA's.
Our offerings are listed and they are very reasonable with the size of our service.
Basically everyone has the same SLA. Why can't you back your own solution?
Not everyone has the same SLA, that generic statement and allegation is plain.
Our SLA is Standard for the size and service that we offer.
As per our last message we are at well over 99.999%+ Uptime this month.
If you want 100% Uptime SLA I would recommend you Cloudflare Magic Transit, Or Akamai Prolexic, or you can go with your own suggestion in which you can purchase Azure Shield and or AWS Shield.
Fair with you on ur point, but you both miss the point too, majority of ddos won’t need any of this, most can be stopped with simply null routes of public proxies.
Type of people to be hit with such attacks, will find end-points to hit that will cause denial of service regardless of ur service can adsorb it.
Surprisingly, some of the biggest attacks come from angry kids using public DDoS-as-a-service websites. They aren't even going to know what endpoint means in this context. All they know is a URL or IP that they want "booted".
Yes I agree,
Context
Random TCP flood on a UDP service.
Yes but majority of public ddos services, really 100% on public scraped proxies to amplify, and send attacks.
Not many “public” services rely on botnets, or hard to stop methods, a simple auto-scraper and blocker of these IP’s stops majority of attacks
Hey, when will NTT and GTT be enabled? I'm having high ping issues when connecting from Singapore
$100 wont make much clients, because you're unknown on the site, or general never heard of it.
We've all heard of andy before...
What's the context?
good price point but not enough storage space
you have to add $10.00 before you can even get started? Your site is complicated.
I just want to deploy one of the vps, but can’t find where to start.