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Warning: Kamatera - Low stability & zero accountability. Looking for Windows VPS alternatives.

SanlipSanlip Member

Hi everyone,

Just sharing a quick warning about Kamatera and asking for alternative recommendations.

I rented a Windows VPS for automated tasks requiring strict 24/7 uptime, but their infrastructure proved to be completely unreliable. The server experienced sudden, unexplained forced reboots that disrupted my work.

The worst part is their support team. Instead of investigating the issue, they shifted the blame, hid behind "company policy" to refuse sharing any backend logs, and took zero responsibility for the downtime.

I am migrating immediately. I need a rock-solid Windows VPS provider that actually supports their product. Has anyone had good long-term stability with AWS, Azure, or Vultr for continuous Windows workloads?

Any other recommendations would be highly appreciated. Thanks!

Thanked by 1WyvernCo

Comments

  • rpqurpqu Member

    Where's the screenshots?

  • cloudblastcloudblast Member, Patron Provider

    We do have windows 2019, 2022 and 2025 on all our VM's.

  • mans_xdmans_xd Member

    i use windows in my computebox vps and i have only one downtime in the entire year, support very helpful in that accident and was very communication for sending ticket update every 30m for updates
    , for record they don't provide any os support if that necessary for you, premium network for me, hardware also new for both lineup

    Thanked by 1oloke
  • SanlipSanlip Member

    o:) Thanks for answers

  • xHostsxHosts Member, Patron Provider

    @Sanlip said:
    Hi everyone,

    Just sharing a quick warning about Kamatera and asking for alternative recommendations.

    I rented a Windows VPS for automated tasks requiring strict 24/7 uptime, but their infrastructure proved to be completely unreliable. The server experienced sudden, unexplained forced reboots that disrupted my work.

    The worst part is their support team. Instead of investigating the issue, they shifted the blame, hid behind "company policy" to refuse sharing any backend logs, and took zero responsibility for the downtime.

    I am migrating immediately. I need a rock-solid Windows VPS provider that actually supports their product. Has anyone had good long-term stability with AWS, Azure, or Vultr for continuous Windows workloads?

    Any other recommendations would be highly appreciated. Thanks!

    What location / specification and budget ?

    Thanked by 1Sanlip
  • SanlipSanlip Member

    @xHosts said:

    @Sanlip said:
    Hi everyone,

    Just sharing a quick warning about Kamatera and asking for alternative recommendations.

    I rented a Windows VPS for automated tasks requiring strict 24/7 uptime, but their infrastructure proved to be completely unreliable. The server experienced sudden, unexplained forced reboots that disrupted my work.

    The worst part is their support team. Instead of investigating the issue, they shifted the blame, hid behind "company policy" to refuse sharing any backend logs, and took zero responsibility for the downtime.

    I am migrating immediately. I need a rock-solid Windows VPS provider that actually supports their product. Has anyone had good long-term stability with AWS, Azure, or Vultr for continuous Windows workloads?

    Any other recommendations would be highly appreciated. Thanks!

    What location / specification and budget ?

    Europe, 4 CPUs at least, 8-12 GB RAM, 60 GB SSD at least, budget 80 USD. Actually, hourly usage would be better; I use it for about a third of the month.

  • AirnodeHostingAirnodeHosting Member, Patron Provider

    Hi, are the random reboots your having not becaus your (trial)license has expired? This could be a standard problem when using a windows vps with a expired trial license.

  • mans_xdmans_xd Member

    @AirnodeHosting said:
    Hi, are the random reboots your having not becaus your (trial)license has expired? This could be a standard problem when using a windows vps with a expired trial license.

    if the license expires it's get shutdown for every 1H not reboot, although he can check logs and see everything

    missing information in the post, it's just use experience

  • AirnodeHostingAirnodeHosting Member, Patron Provider

    @mans_xd said:

    @AirnodeHosting said:
    Hi, are the random reboots your having not becaus your (trial)license has expired? This could be a standard problem when using a windows vps with a expired trial license.

    if the license expires it's get shutdown for every 1H not reboot, although he can check logs and see everything

    missing information in the post, it's just use experience

    Yeah correct.

    Thanked by 1mans_xd
  • ascicodeascicode Member

    @angstrom @DP remove warning from thread title.

  • SKRIMESKRIME Member, Patron Provider

    Hey @Sanlip,

    Worth checking what @AirnodeHosting raised - an expired Windows trial / unactivated eval license will trigger automatic reboots every hour or so on Windows Server. That's worth ruling out before blaming the host, because the symptom matches your description exactly.

    If it's genuinely a provider stability issue and you want to move, we offer Windows in Eygelshoven, NL on any plan with 50 GB+ storage:

    EPYC Configurator - 2 Cores (AMD EPYC, Zen 3 Milan, ECC DDR4), 4 GB RAM, 50 GB NVMe (RAID 1), unlimited traffic, 10 Gbps shared port, IPv4 + IPv6 /64, DDoS Protection. 6.59€/mo - or 5.93€/mo with code LET10.

    We pre-install the Windows image and you activate with your own license key - we don't support custom ISO uploads, so if you specifically need to bring your own Windows install, that's a no from us.

    Configurator: skri.me/epyc-config
    Looking Glass: skrime.eu/network / AS215365

    Thanked by 2Sanlip tux
  • angstromangstrom Moderator

    Moved thread from Providers to Offtopic

    Closed thread

  • angstromangstrom Moderator

    @angstrom said:
    Moved thread from Providers to Offtopic

    Closed thread

    Both undone

    It appears that the OP was paying for a Windows license, so the criticism of the provider seems valid

    Thanked by 3Sanlip tentor WyvernCo
  • SanlipSanlip Member

    Angstrom is a fast and efficient moderator, thank you

    Thanked by 2angstrom WyvernCo
  • FourplexFourplex Member, Host Rep

    If you're paying for a Windows license, you could use any VPS host which lets you bring an ISO image and lets you use an Intel NIC and ACHI instead of virtio (if you don't slipstream).

    Keep in mind that most VPS hosts are Linux-optimized with Windows/BSD as an afterthought.

  • angstromangstrom Moderator

    @Fourplex said:
    If you're paying for a Windows license, you could use any VPS host which lets you bring an ISO image and lets you use an Intel NIC and ACHI instead of virtio (if you don't slipstream).

    The OP was paying for a Windows license via the provider. See https://www.kamatera.com/products/cloud-servers/

    Thanked by 2Fourplex WyvernCo
  • FourplexFourplex Member, Host Rep

    @angstrom said:
    The OP was paying for a Windows license via the provider. See https://www.kamatera.com/products/cloud-servers/

    Got it. I thought OP had their own Windows license.

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