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Comments
Hello Dedirock,
Invoice #31284, please double the bandwidth.Thank you.
Please: NO IPv6, only DOUBLE THE BANDWIDTH!
Order Number: 1508161527 / Invoice #29311
Hello Dedirock,
Invoice #30894, please double the bandwidth
Hello @arthurclarkcc,
How are you? Yep, this one is all set, I responded to your other direct communication a bit ago. Thanks again very much for your support, and let me know if you ever need anything else. Enjoy the rest of your weekend.
The DediRock Family™
Hello @notbatman,
Absolutely, man, and I greatly appreciate your support. Our team went ahead and doubled the bandwidth, and we also added IPv6. If you ever need anything, let me know, have a great rest of your Sunday
The DediRock Family™
Full Upgrade™
Hello @FYZ,
How are you? Absolutely, and I greatly appreciate your order and your support. We went ahead and doubled the bandwidth, and we also added IPv6. Please let me know if you need anything else. Thank you for choosing DediRock.
Welcome To The Rock™
HHello @lihaorr,
Yes, we are still offering that one, and thank you very much for your interest. I went ahead and posted the link right below, and please let me know if you need any help or anything else.
https://billing.dedirock.com/index.php/store/promo-plus-pmd-2025/storage-promo-plus-pmd-2025
The DediRock Family™
Hello @tenpera,
I am sorry for the trouble here. It does look like any issues have cleared up. We are in the process though, of upgrading all servers for Virtualizor, WHMCS, and Web.
Thanks for your patience.
The DediRock Family™
Hello @Lijian2026,
Thank you very much, we went ahead and doubled your bandwidth, and we also added IPv6. Enjoy the rest of your Sunday, and let us know if you ever need anything else.
The DediRock Family™
Hello @Runningsnail,
Yes, absolutely! We greatly appreciate you choosing DediRock
We went ahead and doubled the bandwidth, and we also added IPv6. Thank you so much, please let me know if you ever need anything, and have a great evening.
Full Upgrade™
Hello @jcn50,
Absolutely man, went ahead and doubled the bandwidth. Thank you so much for your order, and please let me know if you ever need anything else. Have a great evening.
A Triple-DediRock Offender™
The DediRock Family™
Hello @a63215b,
I greatly appreciate the order, we went ahead and doubled your bandwidth. I also went ahead and added IPv6. Please let me know if you ever need anything else, have a great evening, and thank you so much.
Welcome To The Rock™
Hello @DediRock ,
Thank you again for adding IPv6 and doubling the bandwidth for my VPS.
I would like to request an increase in storage space, as the current 15GB is a bit limited for my usage. Could you please let me know if additional storage can be provided, and what options or associated costs are available?
Thanks again for your support.
Hello @fyz,
You are very welcome, and thank you very much for your question. For now, I do apologize, but we do not have any option to increase the storage on the current product. However, we are working on and piloting solutions for that exact request. Thank you for your support, and let me know if there is anything else we can do.
Thanks!
Hello,
Could you please double my bandwidth and add an ipv6 to my service?
My invoice is #29558. Many thanks!
Hello @DediRock ,
Thank you for the update and for clarifying the situation. I understand that storage increase is not available on the current product and appreciate that you are working on solutions for this request.
Please let me know if there are any updates in the future. Thanks again for your support.
hello @Dedirock,
I am writing to you as a very satisfied customer. I’ve been using your VPS service for a while now, and I am truly impressed by its performance and stability.
I previously inquired about the possibility of getting a bandwidth upgrade (doubling the monthly traffic). I completely understand if there are strict plan limits, but I wanted to kindly check if an exception or a promotional adjustment could be made for my active service:
Invoice #31203
As I plan to host more personal projects and maintain a long-term subscription with Dedirock, having a bit more bandwidth headroom would be incredibly helpful for my deployment.
Thank you so much for your time, consideration, and excellent service!
Best regards,
I checked the back-end panel and found that the 2T hasn't doubled yet.
This is wild lol
Hello @madolche,
Absolutely, and thank you so much for your order and choosing DediRock. We went ahead and doubled the bandwidth, and we also added IPv6. Please let us know if you ever need anything else, and have a great week ahead.
Welcome To The Rock™
Hello @FYZ,
You are very welcome, and thank you very much for your understanding. Tracking on the future updates, thank you again.
The DediRock Family™
Hello @lostyari,
Thank you for your reaching out. I understand the situation is not easy. We do make our best effort to keep things up and running and mitigate risk, however, sometimes these situations do come up. I will DM you directly for your account info. Thanks for your patience and understanding.
DediRock Makes It Right™
All good, I have enjoyed my service for the most part. Just a very low probability situation occuring!
I got this email too and I don't even have a VPS with them. At least, I don't think I do...
Hello @a63215b sorry about that
Please check now.
Thanks
Hello Dedirock,Invoice #31855, please double the bandwidth.Thank you.
Already received my IPv6. Maybe double the bandwidth (I probably never come close to using) or an extra core. Invoice #31801. Thanks again!
Dear DediRock Family,
We do sincerely apologize, however the node your VPS was located on unfortunately experienced multiple hard drive failures. While the server was configured in RAID5, an additional drive failure occurred, which resulted in data loss on the array.
We truly understand how frustrating and disruptive this situation is, and we sincerely apologize for the inconvenience and trouble this has caused.
Our team is currently working on deploying replacement VPS services as quickly as possible. Updated login information will be sent out shortly once your new VPS has been provisioned.
In addition, if you require any additional bandwidth for re-uploading, re-downloading, restoring backups, or transferring files, we will gladly provide that as needed without issue.
Again, we greatly appreciate your patience, understanding, and continued support during this situation. Please feel free to respond to this email or open a support ticket if you need anything at all.
Thank you very much.
--
Danny Dahl
CEO | DediRock
Has anyone lost any data? That's terrifying!
Hello @funeego,
I understand your concerns on this. We do take our best steps to avoid these situations. While the likelihood of these situations is low, they can still happen, which we fully acknowledge is not the best experience. Again, I do apologize for the trouble. I will DM you directly here shortly and get your account details. Thanks for your patience and understanding.
DediRock Makes It Right™