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Dasabo Acquired by Dasabo

13468911

Comments

  • @FatGrizzly said:
    Also quite funny that the CS rep has billing level access. good ACL.

    From what i understand they had access to the client's panels and ordered a ton of site credits. I have no idea how common or uncommon such a setup is though.

  • NoctNoct Member

    @Falzo said:
    @Dasabo you should keep your writings shorter. The AI blown up stuff does not make you look better.

    internal collaborator, who until a few hours ago was part of our customer support department, misused their assigned access privileges

    Here we go... how many people are you 'colaborating' with?

    Why would someone from support create such invoices or charges? Doesn't make much sense, must have pissed them off

    How amusing that they might be sitting back with a coffee enjoying the drama also. :D

  • DasaboDasabo 🚩 Patron Provider Tag Suspended

    @JohnnySac said:
    Damn sounds like a shitty situation. At least your customers got there money back but you lost hundreds in Stripe fees and worse, reputational damage.

    Obviously, in such cases they get their money back; I handle the refunds personally.
    The biggest problem for us was the damage to our reputation

  • DasaboDasabo 🚩 Patron Provider Tag Suspended
    edited May 12

    @FatGrizzly said:

    @Dasabo said: has also caused us financial losses

    Ahem. Your loss is in hundreds and everyone who got charged are on atleast thousands.

    Accept and own the mistake, you(essentially the company) fucked up, refund any pending transactions, write out an email to clients to check their bank accounts for any fraudulent ones from DASABO.

    Also quite funny that the CS rep has billing level access. good ACL.

    We have manually checked all Stripe transactions from the past month, so we have the exact number of users affected and have already issued the refunds.
    The five users who were charged have already received an email from Stripe regarding their refund.

  • barbarosbarbaros Member

    So what does a Dasabo employee gain from creating fraud invoices and charging the customers in excessive amounts? Any way to transfer that money for their personal gains?

    Or just to damage the brand, but then, why?

    Thanked by 1Falzo
  • DasaboDasabo 🚩 Patron Provider Tag Suspended

    @barbaros said:
    So what does a Dasabo employee gain from creating fraud invoices and charging the customers in excessive amounts? Any way to transfer that money for their personal gains?

    Or just to damage the brand, but then, why?

    No, he couldn’t withdraw them because they’re paid into our business bank account and only I have access to that.
    As for the rest, I’ve already explained in my previous message the reasons he gave us (whether they’re true or not, I don’t know; I’m not interested, but he’ll pay for what he’s done).

  • x0x0xx0x0x Member

    @Dasabo said:

    @barbaros said:
    So what does a Dasabo employee gain from creating fraud invoices and charging the customers in excessive amounts? Any way to transfer that money for their personal gains?

    Or just to damage the brand, but then, why?

    No, he couldn’t withdraw them because they’re paid into our business bank account and only I have access to that.
    As for the rest, I’ve already explained in my previous message the reasons he gave us (whether they’re true or not, I don’t know; I’m not interested, but he’ll pay for what he’s done).

    This doesn't really add up to me. It seems unlikely that a support rep would do something that could be so easily traced back to them. It feels more like an easy excuse than the actual reason.

  • davidedavide Member
    edited May 12

    I registered my debit card on Dasabo as a canary, I'll definitely tweet / scream and bite if someone tries to pluck from it

  • DasaboDasabo 🚩 Patron Provider Tag Suspended

    @davide said:
    I registered my debit card on Dasabo as a canard, I'll definitely tweet / scream and bite if someone tries to pluck from it

    Are you the Italian one?

    Thanked by 1davide
  • xHostsxHosts Member, Patron Provider
    edited May 12

    Have you alerted Stripe to the incident ? @Dasabo

    Thanked by 1Xrmaddness
  • davidedavide Member

    @Dasabo said:

    @davide said:
    I registered my debit card on Dasabo as a canard, I'll definitely tweet / scream and bite if someone tries to pluck from it

    Are you the Italian one?

    Damn he got me. It was meant to be a sting operation :s

  • DasaboDasabo 🚩 Patron Provider Tag Suspended

    @davide said:

    @Dasabo said:

    @davide said:
    I registered my debit card on Dasabo as a canard, I'll definitely tweet / scream and bite if someone tries to pluck from it

    Are you the Italian one?

    Damn he got me. It was meant to be a sting operation :s

    ahhah

  • davidedavide Member
    edited May 12

    WTF why am I double posting

    Thanked by 1Saragoldfarb
  • edited May 12

    @x0x0x said:

    @Dasabo said:

    @barbaros said:
    So what does a Dasabo employee gain from creating fraud invoices and charging the customers in excessive amounts? Any way to transfer that money for their personal gains?

    Or just to damage the brand, but then, why?

    No, he couldn’t withdraw them because they’re paid into our business bank account and only I have access to that.
    As for the rest, I’ve already explained in my previous message the reasons he gave us (whether they’re true or not, I don’t know; I’m not interested, but he’ll pay for what he’s done).

    This doesn't really add up to me. It seems unlikely that a support rep would do something that could be so easily traced back to them. It feels more like an easy excuse than the actual reason.

    My personal theory is that there was a relationship between the support rep (according to one message its a male delinquent but, hey, this is 2026 so it might as well be a martian identifying as steam boat) and the guy in the profile picture (the boss?). This was like really crazy (make up your own mental pictures, OK?) but then they broke up (actually the boss guy did) and it got very, very nasty so support rep sought revenge and wanted to destroy him. This is also why he refuses to hit them - there's still feelings involved even though not so much due to the whole destruction thing. I think this is quite plausible.

    Thanked by 1RIYAD
  • raindog308raindog308 Administrator, Veteran

    @Dasabo said: Dasabo activated its emergency security protocols

    image

  • raindog308raindog308 Administrator, Veteran
  • RIYADRIYAD Member, Patron Provider

    @totally_not_banned said: My personal theory is that there was a relationship between the support rep (according to one message its a male delinquent but, hey, this is 2026 so it might as well be a martian identifying as steam boat) and the guy in the profile picture (the boss?). This was like really crazy (make up your own mental pictures, OK?) but then they broke up (actually the boss guy did) and it got very, very nasty so support rep sought revenge and wanted to destroy him. This is also why he refuses to hit them - there's still feelings involved even though not so much due to the whole destruction thing. I think this is quite plausible.

  • zedzed Member
    edited May 12

    now chicken or egg? did the acquisition present an opportunity to wreak havoc or was the acquisition in response to the havoc wreaked? hmm.

    Thanked by 1raindog308
  • Dasabo Acquired by Dasabo, and Then All Hell Broke Loose

    I'm a little disappointed that you didn't include my theory. It's bound to be very close to what actually happened. If you would have asked i could have even given you a bunch of steamy details from the relationship. An anonymous source familiar with the matter... That's what people want to know and how journalism works after all.

  • DasaboDasabo 🚩 Patron Provider Tag Suspended

    Dasabo Acquired by Dasabo, and Then All Hell Broke Loose

    Wow we won a free blog post.

  • SaragoldfarbSaragoldfarb Member, Megathread Squad

    I bet Eric is the guy who went rogue.

  • @Dasabo could you please comment in regards to the relationship with your support rep?

    Thanked by 2Saragoldfarb Noct
  • SaragoldfarbSaragoldfarb Member, Megathread Squad

    @totally_not_banned said:
    @Dasabo could you please comment in regards to the relationship with your support rep?

    Love affair, it's always the spouse.

  • deafcondeafcon Member

    @Saragoldfarb said:
    I bet Eric is the guy who went rogue.

    @whynotlearn Did you do this thing?

    Thanked by 1Saragoldfarb
  • raindog308raindog308 Administrator, Veteran

    @Dasabo said: Wow we won a free blog post.

    image

  • DasaboDasabo 🚩 Patron Provider Tag Suspended

    @totally_not_banned said:
    @Dasabo could you please comment in regards to the relationship with your support rep?

    No.

  • edited May 12

    @Dasabo said:

    @totally_not_banned said:
    @Dasabo could you please comment in regards to the relationship with your support rep?

    No.

    I see. So you neither deny nor confirm it. I guess we are on to something here ;)

    Thanked by 2RIYAD Noct
  • tentortentor Member, Host Rep

    @totally_not_banned said:

    @Dasabo said:

    @totally_not_banned said:
    @Dasabo could you please comment in regards to the relationship with your support rep?

    No.

    I see. So you neither deny nor confirm it. I guess we are on to something here ;)

    Andrew from legal explicitly forbidden disclosing private information

  • edited May 12

    @tentor said:

    @totally_not_banned said:

    @Dasabo said:

    @totally_not_banned said:
    @Dasabo could you please comment in regards to the relationship with your support rep?

    No.

    I see. So you neither deny nor confirm it. I guess we are on to something here ;)

    Andrew from legal explicitly forbidden disclosing private information

    Hmm, i think i'm missing a couple of pieces here. I don't know who Eric is and Andrew doesn't ring a bell either. Anyways i don't think a denial would be disclosing any kind of private information.

    Edit: I mean, presidents did it, so it must be OK, right?

  • SaragoldfarbSaragoldfarb Member, Megathread Squad

    @totally_not_banned said:

    @tentor said:

    @totally_not_banned said:

    @Dasabo said:

    @totally_not_banned said:
    @Dasabo could you please comment in regards to the relationship with your support rep?

    No.

    I see. So you neither deny nor confirm it. I guess we are on to something here ;)

    Andrew from legal explicitly forbidden disclosing private information

    Hmm, i think i'm missing a couple of pieces here. I don't know who Eric is and Andrew doesn't ring a bell either. Anyways i don't think a denial would be disclosing any kind of private information ;)

    https://discord.boloxmedia.co.uk/💬-chat_X6wP8RZKHs - LATEST/

    https://boloxmedia.co.uk

    Not to be confused with
    https://veloxmedia.co.uk

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