New on LowEndTalk? Please Register and read our Community Rules.
All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.
All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.
Comments
I wanna upgrade my package so don't know what to do now lol
i still need resoulution #KHM-711595 tikcet id
Order ID: 4546542301
network 4Gbps if possible,20T is also OK
Order#: 6078459540
I placed my order and was also charged in euro. Can that be updated to USD?
Additionally would love the additional benefits:
Additional vCPU
Additional 1GB RAM
Double Bandwith
Additional 1 month Free
Additional 10GB NVMe
ESCALATION: Unresolved Support Tickets [Ticket #XWA-981947 and Ticket #KYP-702163] – SLA Audit
Hello Management,
I am writing to escalate two pending tickets (Ticket #XWA-981947 and Ticket #KYP-702163) which have remained unanswered for over 96 hours.
As I am scaling my infrastructure to accommodate my domains, a 4-day response lag presents a significant SLA Risk to my operations. I require a status update on these technical queries immediately to ensure long-term viability with your platform.
If technical support is currently delayed due to high volume, please provide an ETA for resolution.
Regards,
DGAddn
aaaaand down again
Which dc? my server is up since 28 days
Hmm, no idea. It is AMS VM.
You mean another kind of "down" since my server is also in their ams dc
Aaaand back online
Kinda same. I have pretty good uptime. Just a few minute downtime where my VM got stuck randomly. After telling it to them on Discord, it got up within minutes.
Can you share their discord? They are not responding on support.
Could you please share their Discord server?
I am waiting for 4 days to do an upgrade and nobody replies to my tickets.
It seems they are too busy on other important stuff and the hosting is left on auto pilot.
Same here. 5 days now trying to upgrade - no response.
If you face such poor support, it is unthinkable that you look for a way to pay more money to this host.
I am communicating directly with the owner in PMs here on LET about the simplest operation, delete and recreate my service on the updated platform - I even sacrificed my VPS setup and was ready to set up it from scratch to make it easier for them, not asking for data migration - and it still takes 1.5 weeks and counting. Latest reply was, "will be done today or tomorrow" - 5 days ago.
@Chunkserve you realize how all this doesn't create the best impression of your service?
Order number: 1913587165
If applicable please add RAM, thanks a lot.
Order Number: 1606477518
Please, upgrade RAM if possible. Thank you!
I can not pay for my vps Ticket #XIJ-462839
My VPS is down 😕. The VF domain is also lacking SSL certificates. What's going on?
Order Number: 4288709882
Please add me 10GB NVMe if its possible
Server should be up, nothing down on our side. Please issue a ticket, and we will check. Regarding SSL, autorenew failed - just that. Re-requested certificate manually
Okay, I see probably about which service you're writing, give me 5-10minutes.
servers are offline.
Please check it now. Otherwise, please raise a ticket.
Hey
I just paid invoice #5633 ($9.99) today via Stripe using my MasterCard (ending 2424). My bank confirmed the charge went through successfully (transaction time: 2026-05-05 15:35 UTC+8, merchant: CHUNKSERVE* INVOICE 56 CHOJNICE PL).
But right after payment, the page redirected to login, and now when I check my account, the invoice still shows as "Unpaid" and says "No Related Transactions Found". My server expiry date also hasn't updated.
I've already opened a support ticket: Ticket #KFH-704935 – just wanted to mention it here in case it helps speed things up.
HELP plz
@Chunkserve
Can not pay for vps and vps now down
Ticket #XIJ-462839
I need help to much
Boss!, Please tell me, Any chance to solve this ticket (Ticket #KYP-702163)?
Thanks in Advance
Ticket #FWU-354559
please check it out. my server has not been available since 6 a.m.
server is going up and down today
6 May 11:19 Ongoing... 3min Error
6 May 06:53 6 May 07:14 21min Error
servers are not available again 😢