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GreenCloud | TOP 1 PROVIDER 2024/2025 | DOUBLE PROMOTIONS AND FLASH SALE | GIVEAWAYS

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Comments

  • olokeoloke Member, Host Rep

    @Murv said:
    If it's another "ACTIVE customers"-only deal I'll buy @barbaros 's jar of pee instead

    You can purchase any service to become an "ACTIVE customer".
    I recall I purchased some 1c1g VM in NL for $6/m so I could take part in Greencloud's birthday sale :D

    Was worth it tho

    Thanked by 6anakara FAT32 ShadowLurker tushaar skimply153 Murv
  • ShadowLurkerShadowLurker Member

    i dont need more idlers
    i dont need more idlers
    i dont need more idlers

    Thanked by 2oloke FAT32
  • FairShareFairShare Member

    I need VIP codes !

  • NDTNNDTN Member, Patron Provider, Top Host

    @GreyWinters said:
    @NDTN "No staff's mistake"? Sure. I guess my original JP-Softbank order just magically transformed into SG by itself when the upgrade invoice was generated. (Please see the screenshot below).

    I genuinely want to thank your first support agent who spent time helping me clear the initial fraud flag. They were fantastic. Ironically, it was precisely because I was so grateful and trusted that agent that I paid the new 3-year upgrade invoice without double-checking the location details. My only mistake was blindly trusting your internal upgrade process.

    Refunding me and banning my account (ac01) just to avoid admitting a simple clerical error is certainly a choice. Thanks for the refund, anyway.

    I would prefer to focus our time on processing deals, but as you are still complaining here. Please review the attached screenshots: you placed the order for 2222 SG DC1 VF at 06:28 UTC+0. Our system sent you a confirmation with Order ID 5617128843 and Invoice #1296937, as you noted in the ticket.

    While you set the hostname for this server as 'softbank,' this does not change the physical location of the order. So just move on and stop abusing our thread/support, OK?

    Thanked by 4oloke FAT32 JohnnySac geo
  • dosaidosai Member

    @NDTN said:

    Image is not loading, here you go.

    Thanked by 1lovelyserver
  • MurvMurv Member, Megathread Squad

    @FAT32 said: Unless if @NDTN offer 2 sets of codes, 1 for new user and 1 for active customers

    Or you know, they could just secretly give me a $0.01/yr Japan VPS so I could become an ACTIVE customer

    Thanked by 1FAT32
  • ShadowLurkerShadowLurker Member

    @FairShare said: I need VIP codes !

    you compete with @FAT32 :D

    Thanked by 2oloke FAT32
  • FairShareFairShare Member

    @ShadowLurker said:

    @FairShare said: I need VIP codes !

    you compete with @FAT32 :D

    No , he has internal access, No competition ! :D

    Thanked by 2FAT32 rpqu
  • plumbergplumberg Veteran, Megathread Squad

    Pants down

    Thanked by 1anakara
  • barbarosbarbaros Member

    Ok I gave up, time to pee!

    Thanked by 6FAT32 cainyxues SethB Murv xiaogang Ne0x
  • networknetwork Member

    @barbaros said:
    Ok I gave up, time to pee!

    POST DEALS NOW

    Thanked by 5AlteredParadox oloke anakara plumberg FAT32
  • xiaogangxiaogang Member

    @barbaros said:
    Ok I gave up, time to pee!

    POST DEALS NOW

    Thanked by 1FAT32
  • cainyxuescainyxues Member

    @barbaros said:
    Ok I gave up, time to pee!

    barb rn

    Thanked by 8anakara oloke barbaros tushaar Murv xiaogang plumberg FAT32
  • FAT32FAT32 Administrator, Deal Compiler Extraordinaire

    That reminds me of my friend who doesn't trust me when I recommend them to try out GreenCloud today since he is asking for a VPS to host some stuff.

    We are no longer friend.

    Thanked by 12cainyxues oloke Arirang ShadowLurker Murv NDTN anakara ariq01 borkedascii truemagic gritty geo
  • clawooclawoo Member

    POST DEALS NOW :)

  • anakaraanakara Member
    edited April 28

    My arms are tired!

    Thanked by 1cainyxues
  • plumbergplumberg Veteran, Megathread Squad

    Reguards

    Thanked by 2oloke cainyxues
  • ppaxppax Member

    @NDTN said:

    Please thank and quote this post to enter our giveaway. I will randomize the usernames using https://www.random.org/lists/. The 1st, 2nd, and 12th users on the list will receive $20 in account credit. Winners will be announced in around 1.5-2 hours.

    Nice Deal !

  • vpsrnvpsrn Member

    @NDTN said:

    Please thank and quote this post to enter our giveaway. I will randomize the usernames using https://www.random.org/lists/. The 1st, 2nd, and 12th users on the list will receive $20 in account credit. Winners will be announced in around 1.5-2 hours.

    go go go

  • GreyWintersGreyWinters Member
    edited April 28

    @NDTN said:

    @Yadmin said:

    @NDTN said:

    @GreyWinters said:
    Hi @NDTN and everyone, I am looking for a fair review regarding a recent Flash Sale order. I want to start by saying I am genuinely grateful for the help I initially received from your support team, but the subsequent handling of a clerical error has been very frustrating.

    Ticket Number: #235154

    1.The Fraud Issue: I tried to purchase the 2222 JP Softbank plan but was repeatedly blocked by false "Fraud" flags.
    2.Great Initial Support: I opened a ticket and your agent, Tu Do Anh, was incredibly helpful. He instructed me to place a new order so he could manually bypass the system check for me.
    3.Original Order: I successfully placed an order for the 2222 JP Softbank ($22/year). (See attached screenshot).
    4.The Clerical Error: I then asked Tu Do Anh to kindly upgrade this JP order to the $60/3-year billing cycle so I could get the double RAM promo. He manually updated the invoice for me. Unfortunately, during this manual upgrade process, he accidentally switched the location from JP to SG.
    5.My Oversight: Because I had spent all morning exhaustingly fighting the fraud system, and because I was so grateful and completely trusted Tu Do Anh's manual fix, I paid the updated invoice immediately without double-checking the location details.

    The Core Issue Now:
    After realizing the provisioned node was in SG, I reached out to support again. The next agent, Vu Le, completely ignores the context of how this invoice was generated. He acknowledges my original order was JP, but insists that because the final manual invoice said SG, it is 100% my fault for not checking.

    I admit I should have double-checked the invoice before paying. However, the root cause is a clear clerical error made by GreenCloud staff during a manual upgrade. It is extremely disappointing that the current agent refuses to acknowledge their team's initial mistake, blames me entirely, and expects me to pay to fix an error that I didn't initiate.

    @NDTN, I really appreciate the initial help your team provided to get me past the fraud system. Could you please review this ticket and help me get the 2222 JP Softbank node I originally ordered? Thank you!

    I have reviewed the case and issued you the refund and cancelled the order. You did place the order with the Singapore location, not the JP Softbank. There was no staff's mistake as stated by you in this case.

    @NDTN said:

    @GreyWinters said:
    Hi @NDTN and everyone, I am looking for a fair review regarding a recent Flash Sale order. I want to start by saying I am genuinely grateful for the help I initially received from your support team, but the subsequent handling of a clerical error has been very frustrating.

    Ticket Number: #235154

    1.The Fraud Issue: I tried to purchase the 2222 JP Softbank plan but was repeatedly blocked by false "Fraud" flags.
    2.Great Initial Support: I opened a ticket and your agent, Tu Do Anh, was incredibly helpful. He instructed me to place a new order so he could manually bypass the system check for me.
    3.Original Order: I successfully placed an order for the 2222 JP Softbank ($22/year). (See attached screenshot).
    4.The Clerical Error: I then asked Tu Do Anh to kindly upgrade this JP order to the $60/3-year billing cycle so I could get the double RAM promo. He manually updated the invoice for me. Unfortunately, during this manual upgrade process, he accidentally switched the location from JP to SG.
    5.My Oversight: Because I had spent all morning exhaustingly fighting the fraud system, and because I was so grateful and completely trusted Tu Do Anh's manual fix, I paid the updated invoice immediately without double-checking the location details.

    The Core Issue Now:
    After realizing the provisioned node was in SG, I reached out to support again. The next agent, Vu Le, completely ignores the context of how this invoice was generated. He acknowledges my original order was JP, but insists that because the final manual invoice said SG, it is 100% my fault for not checking.

    I admit I should have double-checked the invoice before paying. However, the root cause is a clear clerical error made by GreenCloud staff during a manual upgrade. It is extremely disappointing that the current agent refuses to acknowledge their team's initial mistake, blames me entirely, and expects me to pay to fix an error that I didn't initiate.

    @NDTN, I really appreciate the initial help your team provided to get me past the fraud system. Could you please review this ticket and help me get the 2222 JP Softbank node I originally ordered? Thank you!

    I have reviewed the case and issued you the refund and cancelled the order. You did place the order with the Singapore location, not the JP Softbank. There was no staff's mistake as stated by you in this case.

    How did this end up with a refund and a banned account?

    So you expect no refund in this case?

    So you'd rather ban my account AND keep my money? Are you just going to turn a blind eye to the screenshot I attached? I'm still waiting for you to tell me how a JP-Softbank order turned into SG.

    Thanked by 1zhujizixun
  • MurvMurv Member, Megathread Squad

    @FAT32 said: We are no longer friend.

    image

    Thanked by 3FAT32 oloke cainyxues
  • MurasakiMurasaki Member

    GOOOOOOOOOOOOOO!

  • barbarosbarbaros Member

    Thanks for the support everyone, crisis averted!

    Thanked by 4cainyxues SethB Murv FAT32
  • descenddescend Member

    I can't wait

  • FairShareFairShare Member

    Thanked by 1FAT32
  • anakaraanakara Member

    @FAT32 said:
    That reminds me of my friend who doesn't trust me when I recommend them to try out GreenCloud today since he is asking for a VPS to host some stuff.

    We are no longer friend.

    I also need 1 more vps storage to make up for when I bought storage from a provider here but can't use it. :'(

    Thanked by 1FAT32
  • olokeoloke Member, Host Rep

    State of this thread so far:

    image

    Thanked by 14cainyxues tushaar Arirang anakara rpqu barbaros Murv emperor plumberg ariq01 FAT32 dosai borkedascii vastness4594
  • barbarosbarbaros Member

    @Murv help bottle is on the way to you!

    Thanked by 4cainyxues oloke Murv FAT32
  • FairShareFairShare Member
    edited April 28

    MOAARRRRRRR !

  • DejavuMoeDejavuMoe Member

    @FAT32 said:

    @Murv said:
    If it's another "ACTIVE customers"-only deal I'll buy @barbaros 's jar of pee instead

    Need some ways to prevent from scalpers though :( Unless if @NDTN offer 2 sets of codes, 1 for new user and 1 for active customers

    So, new users can't use these promo coupons? In that case, it's time for me to head to bed.

    Goodnight, everyone—greetings from UTC+8. o:)

    Thanked by 4oloke anakara Murv FAT32
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