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Is CloudCone already counting down to bankruptcy? They keep delaying affiliate commissions!
I’ve been using their products for years and have had a great experience, so I set up an affiliate link and shared it with my readers.
However, about a month ago, I requested a withdrawal of the affiliate commissions I’d earned through hard work to my PayPal account. They promised payment within 7–14 days, but it’s been over a month now, and when I messaged them again, no one responded! So I opened a new support ticket, but they simply told me to “continue waiting for service” and then closed my ticket.
I’ve seen many users on the LET forum reporting similar issues. I’m wondering if Cloudcone has lost all credibility and is planning to shut down and disappear? If anyone has any information, please let me know!
I’d also like to ask the official team to address this matter @Cloudcone
Comments
i dunno if it means they're shutting down, could just mean they don't want to pay out affiliate money.
Yes, it's unclear why they're acting this way! But the reality is that they keep making excuses to stall for time and eventually stop responding altogether! I've seen several similar posts on the forum.
Their original compensation offer after the hack made it completely clear that they are in a very poor cash position. This isn't surprising. Not wishing a collapse on them, but I'm sure they are really struggling.
That's exactly right! I really like their service too. I hope they don't shut down.
The end is nigh.
We need an Ark of Noah, haha
I'd rather support providers that don't give affiliate payments. That just means their price is artificially raised so they still have margins to pay out to random people who in the majority of cases don't add anything of value.
If someone will only promote a business because of an affiliate payout, it just makes me think they aren't trustworthy enough to recommend it anyway. Either a company is good enough to recommend on the quality of their services, or it isn't. Getting a pay off shouldn't change that.
maybe a new deadpool? Either way, it's either already happened or it's well on its way.
I've always wished LowEndTalk would ban affiliate links, for similar reasons. Seems like the majority of "Hi I need VPS with ___ and in ___ location." posts are 50% or more just commenters posting affiliate URLs. Granted, they do often (as I believe it is a rule) mark them as affiliate links, but it just seems low-effort and perhaps not an actual honest recommendation.
From a provider's point of view, affiliate programs are typically high risk, low reward anyway. You immediately attract the worst type of people who will try to game the system in their favor, recommend you in the worst places, etc. Would rather not have affiliate links spammed on questionable sites or by questionable users or the administrative headache of figuring out how some random user with a $5 VPS has a "90% conversion rate" on his affiliate link with dozens of questionable signups that all came in on the same day or something. Giant red flag that some bullshit is soon to occur that will need to be dealt with.
Would be better to just white-list a few known high-end clients and give them a unique coupon code or something. WHMCS and most billing softwares have a horrible built-in affiliate system and you can't really create custom variables or only have it enabled for a few people or whatever as far as I recall.
Yea I actually avoid affiliate links. I might make an exception if it's a genuine recommendation from someone whose opinion I value.
But I avoid sale threads with stupid bumping and random flash sales too, and I don't buy cheap vps to idle so I assume I'm a bit of an outlier here generally.
However, among lowerend service providers—unless you are dealing with professionals who make a living solely through affiliate marketing (and by that, I mean major Key Opinion Leaders who can effortlessly earn hundreds or thousands of dollars per referral)—most providers do indeed offer affiliate programs.
The original intent behind these programs is to expand their customer base and boost brand awareness; however, things get incredibly frustrating when they encounter individuals whose sole objective is to game the system just to make a quick buck.
I personally think Netcup handles this very well: for individual users, the earnings generated through their affiliate program cannot be cashed out, but they can be applied as credits to offset future invoices.
It’s true that many affiliate marketers out there exaggerate or make false claims just to earn commissions! But that’s exactly why they struggle to stay in the game!
I’m also an amateur affiliate marketer, but I never exaggerate. I simply take the time to understand my readers’ genuine needs and share products that are truly right for them—products that address their problems at the root. It’s a win-win situation! I have a large following, and my readers really appreciate me because I’m honest, I don’t deceive them, and I help solve their problems.
In short, if you come across an honest affiliate marketer, it’s a win-win situation. Of course, there are plenty of marketers who exaggerate, and that’s something we can’t avoid.
Breaking news: A CloudCone representative has responded to me and paid me the corresponding affiliate commission! I have received the commission. Thank you all again for your concern regarding this matter, and a big thank you to @Cloudcone for messaging me and resolving this issue perfectly!
I am in the exact same boat here. I requested my affiliate withdrawal ($149.397 via PayPal) over a month ago. My support ticket hasn't received any meaningful updates either and has been left sitting there.
I’m glad to see that @NodeSuper got sorted out perfectly! Hopefully, the official team can look into my case as well and help me process the pending payout.
@Cloudcone could you please check this for me? Thank you!
@Cloudcone My ticket [2640441] has been ignored for 16 days. I am asking for a refund of my unused Alipay balance. Please process it immediately. Registered email: [[email protected]].
You have been scammed. Get over it, continue with your existance.
I don't think it's legal to send actual money to affiliates unless it's contracted, so what netcup does should be common and expected.
Just a quick update. Still nothing.
My support ticket has been sitting there for weeks without any meaningful reply.
@Cloudcone Please process my pending affiliate withdrawal ($149.397 via PayPal).