€200 in AI Costs, €0 in Revenue. The Answer Was in His Spam Folder.

Saahib · April 6

I started reading, halfway I realized I lost track.. I gave up.

Saahib · April 6

Asked Elon Musk AI to help, says that @PulsedMedia used this incident as "Opportunity in Crisis" for marketing.

So no more curiosity about this thread.

Mad · April 6

I could never read this endless post. I stopped right after the first two lines.

forest · April 6

@PulsedMedia said: That is a You problem, not a technology problem. You have made it very clear you demand human support only.

Pretty much all of us expect human support. If we need a troubleshooting tool, we can use an LLM ourselves. But when we open a ticket, we expect a sentient and at least somewhat sapient being to read it.

whynotlearn · April 6

@Mad said: I could never read this endless post. I stopped right after the first two lines.

@Mad I recommend reading forest's TLDR,

@forest said: tl;dr PulseMedia tried to refund whynotlearn but the confirmation went into his spam. PulseMedia, not knowing how to function without AI, ended up losing over $1k in time and AI tokens trying to troubleshoot a missing $0.66.

gleepdorf · April 6

@PulsedMedia said:

The whale curve is real: the top 20% of customers generate 150-300% of your profit. The bottom 10-20% destroy 50-200% of it. One @whynotlearn undoes the profit from a hundred quiet customers who pay their invoices and check their spam folders. Every provider reading this has their own @whynotlearn. Most have never added up what it actually cost.

Somehow I think your time is not worth 160€/hour if you don't know how percentages work.

Does this guy have a humiliation kink or something always posting this vile AI slop?

TimboJones · April 7

@gleepdorf said:

@PulsedMedia said:

The whale curve is real: the top 20% of customers generate 150-300% of your profit. The bottom 10-20% destroy 50-200% of it. One @whynotlearn undoes the profit from a hundred quiet customers who pay their invoices and check their spam folders. Every provider reading this has their own @whynotlearn. Most have never added up what it actually cost.

Somehow I think your time is not worth 160€/hour if you don't know how percentages work.

Does this guy have a humiliation kink or something always posting this vile AI slop?

Lol. Fucking Trump started this with his mythical "600% reduction" mathing. It's sad people don't know basic anymore, let alone the most powerful man in the world.

TimboJones · April 7

@whynotlearn said:

@PulsedMedia said: With humans, this amount of work would have cost approximately 2500€. Full week of work. At the very least. Go through the blockchains, find out w-t-f you were trying to do, wth is allbridge, trace the stack, confirm exchange rates, find the contact details, reconfirm everything, read every post, thread, ticket, put it all together logically.

So, I had given the allbridge transaction link myself..., you could've asked me wtf I was doing and I would've responded within minutes. The exchange rates were literally within a few cents of everything, things could've been prevented early on so that I didn't need to create every post/thread/ticket. btw I had only 3 messages on ticket, the reason why I didn't message the ticket after the 2 messages was because I had lost hope that tickets do anything. Another thing but a human can decide if something is worth doing or refunding. You yourself say I wasn't a bad actor, I had my funds genuinely lost within the system and I had even asked if I can get service or I can get refund and you denied giving my service which could've been cheaper. Your 2500 euro sadly do not make sense to me.

@PulsedMedia said: Infact, they wouldn't even try something this shady.

Allbridge didn't even hide my privacy very much but through mechanisms in the middle like monero etc. could've helped, suppose I wanted purest form of privacy, would that have been shady for ya? I feel like you're fighting on a wrong hill that I did something shady when I didn't :-/

@PulsedMedia said: That is a You problem, not a technology problem. You have made it very clear you demand human support only.

.....I mean, I would prefer human support over (AI support which frustrated me even more), maybe its just me or the wind but most people prefer that actually. Also the technology LITERALLY HAD a problem. My ticket was too complex for it to handle so it led to the API costs. What are you on, my friend? You are literally contradicting yourself if you are saying its no tech problem.

@PulsedMedia said: Priority queues etc. are natural evolution from this, Thank You. I mean it.

You brought us a lot visibility, Thank You.

How do you recaliberate this with the entire post, I am genuinely confused as to, either I helped you and your system, or its more negative than that?, Within the last ticket, you mentioned that I need to pay hundreds or thousands of dollars, I am not sure if I am the bad guy or the good guy, the first time I myself read this, I thought I was the bad guy until I read the AI post written again.AI has a place and a time, customer support isn't that.

@PulsedMedia said: For ticket volume of up to about 898 tickets a month, we would be paying about 9000€ per month at Väinämöinen skill level. That is ~10€ per ticket. If all he did was tickets, all day long, nothing else. But alas, we'd automate the difficult bits, and the edge cases what Väinämöinen does, would take many hours to solve each. AI is miles better in costs, and has no vacation days. We'd need to hire 2x 9000€/month people to cover all the days of year. 18 000€ a month. 36 000+€ in revenue. Then you have all kinds of risks, especially in Finland. 9000€ includes side costs of 33-50% of their salary, but you have added risks and costs, especially in Finland, which literally bankrupts companies every year.

Once again, Heck, I am willing to work for one third / two third of the price if you can help me land into finnish college and just let me live within your datacenter as it would be cold out on the streets xD

@PulsedMedia said: In a month or two, you will literally get only AI attention, with delay, at best on cases like this. Forum attention will create content pieces like this.

Content which people don't even read. I'd argue some (if not most) of it is AI slop but I suppose that you like AI within this context, when I don't. I feel like the only place AI is valuable personally is within some prototyping scripts/ideas and this post costed you 100+ euros by the way iirc. I wish if you could've simply donated it to an orphanage :-)

Aleksi, you mention that you have been in hosting business since you were less than 18, well I am 17 too. In that sense, I look up to you my friend but what i am questioning is the text-piece written and the things you have spoke to me private/public. Those sometimes frame me as a foe when I am not.

Let's do something, people wouldn't like walls of texts from both of our sides. So, What if I interview you/we have a discussion one-on-one (feel free to let me know when you are free), and we can discuss all of this nuance and then upload the video to youtube. I am asking this more so because I am unable to even understand your opinion on me at this point. I know customer support costs can be brutal but replacing them with AI is ALSO NOT the way, that's my opinion and I wish to have a one-on-one conversation in that aspect and publish it to youtube.

Jesus Christ, man! Just let this whole issue and Pulsed Media go. You're making a strong case for most annoying person on LET.

forest · April 7

@TimboJones said: You're making a strong case for most annoying person on LET.

🪞

PulsedMedia · April 7

@whynotlearn said: I would prefer human support over (AI support which frustrated me even more)

Ok. Wrong place then, you should look to B2B ICT houses, a few grand a month should get you 1TB storage box with them.

You certainly have very high entitlement to other people's time, and > @Saragoldfarb said:

[@PulsedMedia said]
With humans, this amount of work would have cost approximately 2500€.

Wait what now? How?

~week of effective work. Studying the whole chain etc. All the data gatyhered, and analyzed. In other words: would have never been done, he would have been told PEBKAC, go away. repeatedly. Then he would have raged and blamed Pulsed Media as the culprit for him doing trcikeries and underpaying, and we never receiving any money.

@dbadude said:
Pulsedmedia is digital santa clause from northpole. Keep it up @PulsedMedia. That storagebox full with software goodies concept! I LIKE IT DUDE! Becareful with slob but you are a quick learner i see in this thread.

Thanks. It's quite interesting to be at the forefront of AI development.
The amount of things we got done 🤯🤯🤯

There is a finnish saying "rapatessa roiskuu", roughly translating to "When plastering, it splatters".
I guess "You can't make an omelette without breaking eggs" matches the best.

Fun stuff, like figuring out what kind of text is AI Slob, and how to humanize it, remova all the fluff, etc. it's quite an process. figuring out, everything is an recursive loop and when it comes to prose ... doctrine or wiki article or post like this -> It's recursively the same fundamentals.

@jsg said: Data centers, plural? How many serious DCs did you design and build and run?

Also: Are those "custom PCBs" of any considerable complexity or basically just adapters?
And all that from about €25k/mo pre tax in weird and expensive Finland?

2 owned datacenters, helped build another, deconstructed one.

Custom PCB:

rpqu · April 7

@PulsedMedia said:

@whynotlearn said: I would prefer human support over (AI support which frustrated me even more)

Ok. Wrong place then, you should look to B2B ICT houses, a few grand a month should get you 1TB storage box with them.

He should have called the geeksquad or anyone willing to be his personal tech support. I imagine that it would be the most cost effective since it's the operator problem. But, that would have cost a friendship if he kept nagging.

He certainly have very high entitlement to other people's time, and > @Saragoldfarb said:

[@PulsedMedia said]
With humans, this amount of work would have cost approximately 2500€.

Wait what now? How?

~week of effective work. Studying the whole chain etc. All the data gatyhered, and analyzed. In other words: would have never been done, he would have been told PEBKAC, go away. repeatedly. Then he would have raged and blamed Pulsed Media as the culprit for him doing trcikeries and underpaying, and we never receiving any money.

In a proper setup. There will be back and forth between the ticket support, the finance, the ops, and the LET account handler. Each and every his response would have to be read by these people, because it could have invalidate the response in the making. It doesn't help when he frequently made long post.

forest · April 7

@PulsedMedia said: You certainly have very high entitlement to other people's time

Wanting a human to respond to support tickets is anything but entitlement.

PulsedMedia · April 7

@rpqu said:

@PulsedMedia said:

@whynotlearn said: I would prefer human support over (AI support which frustrated me even more)

Ok. Wrong place then, you should look to B2B ICT houses, a few grand a month should get you 1TB storage box with them.

He should have called the geeksquad or anyone willing to be his personal tech support. I imagine that it would be the most cost effective since it's the operator problem. But, that would have cost a friendship if he kept nagging.

Oh the irony of ironies;
GeekSquad can largely be replaced with AI for 20$ a month. Just use Claude Cowork/Claude AI with Memory plugin so it can do things on your computer.

@rpqu said: He certainly have very high entitlement to other people's time, and > @Saragoldfarb said:

» show previous quotes

~week of effective work. Studying the whole chain etc. All the data gatyhered, and analyzed. In other words: would have never been done, he would have been told PEBKAC, go away. repeatedly. Then he would have raged and blamed Pulsed Media as the culprit for him doing trcikeries and underpaying, and we never receiving any money.

In a proper setup. There will be back and forth between the ticket support, the finance, the ops, and the LET account handler. Each and every his response would have to be read by these people, because it could have invalidate the response in the making. It doesn't help when he frequently made long post.

Yes, every post needs to be read, though about, understood. The thing is when AI does all of this, it can go so so much deeper than a human would ever have patience for. That's where the big figures come in; Actual thorough investigation and response. Not "i feel like it goes something like this" response like a human would do in these cases in practical manner.

That's the disparage of AI vs Human. The tickets is see being processed 🤯🤯 the level of effort and care 🤯🤯 -- i would never have the patience, nor anyone i have ever known would have the patience to find out all the nuances of hosting X for Y purpose in Z setting for the customer, get all the commands, double check it all --- or implement.

The Dream Outcome: Customer needs bizarro XYZ working with his home NAS and Seedbox. Send ticket, with logins. 15 minutes later it is all configured and working, he is enjoying the ThingyMaThing he wanted.

It is all feasbile today, right now. I have seen that happen.

There is only 2 things slowing this down:

A) People don't understand to ask, because this is 180 from what customer support used to be (as narrowly scoped as possible) in any company, slow, and bare minimum effort
Security gates. Those need to be developed, and it takes a lot of cases the learn all the new nuances and edges, a blanket regexp disallow "rm -rf" does not work... At all.

sillycat · April 7

Another sillycat post, this one cost 3 billion actually, should I send an invoice?

rpqu · April 7

@PulsedMedia said:

@rpqu said:

@PulsedMedia said:

@whynotlearn said: I would prefer human support over (AI support which frustrated me even more)

Ok. Wrong place then, you should look to B2B ICT houses, a few grand a month should get you 1TB storage box with them.

He should have called the geeksquad or anyone willing to be his personal tech support. I imagine that it would be the most cost effective since it's the operator problem. But, that would have cost a friendship if he kept nagging.

Oh the irony of ironies;
GeekSquad can largely be replaced with AI for 20$ a month. Just use Claude Cowork/Claude AI with Memory plugin so it can do things on your computer.

But, he needs human support. That's the point that could be reasonably taken from the conversation. Because PulsedMedia uses AI support as L1~? support , he failed to resolve the payment problem.
It's a root cause fallacy, if I may say.

@rpqu said: He certainly have very high entitlement to other people's time, and > @Saragoldfarb said:

» show previous quotes
~week of effective work. Studying the whole chain etc. All the data gatyhered, and analyzed. In other words: would have never been done, he would have been told PEBKAC, go away. repeatedly. Then he would have raged and blamed Pulsed Media as the culprit for him doing trcikeries and underpaying, and we never receiving any money.

In a proper setup. There will be back and forth between the ticket support, the finance, the ops, and the LET account handler. Each and every his response would have to be read by these people, because it could have invalidate the response in the making. It doesn't help when he frequently made long post.

Yes, every post needs to be read, though about, understood. The thing is when AI does all of this, it can go so so much deeper than a human would ever have patience for. That's where the big figures come in; Actual thorough investigation and response. Not "i feel like it goes something like this" response like a human would do in these cases in practical manner.

That's the disparage of AI vs Human. The tickets is see being processed 🤯🤯 the level of effort and care 🤯🤯 -- i would never have the patience, nor anyone i have ever known would have the patience to find out all the nuances of hosting X for Y purpose in Z setting for the customer, get all the commands, double check it all --- or implement.

The Dream Outcome: Customer needs bizarro XYZ working with his home NAS and Seedbox. Send ticket, with logins. 15 minutes later it is all configured and working, he is enjoying the ThingyMaThing he wanted.

It is all feasbile today, right now. I have seen that happen.

There is only 2 things slowing this down:

A) People don't understand to ask, because this is 180 from what customer support used to be (as narrowly scoped as possible) in any company, slow, and bare minimum effort

Security gates. Those need to be developed, and it takes a lot of cases the learn all the new nuances and edges, a blanket regexp disallow "rm -rf" does not work... At all.

Human doing ticketing job also make mistakes all the time, there's at least 4-5 fatal outcome reported on LET (this year alone) caused by human support... And unknown amount of social engineering incidents 🤣. So, there's not much of difference overseeing human or AI agent beside the retention and compensation package.
If the customer does not know how to verbalize their thought, demand into words, that's a problem that should be tackled by schools.

whynotlearn · April 7

Hey @whynotlearn here, good morning to all.

@PulsedMedia said: ~week of effective work. Studying the whole chain etc. All the data gatyhered, and analyzed. In other words: would have never been done, he would have been told PEBKAC, go away. repeatedly. Then he would have raged and blamed Pulsed Media as the culprit for him doing trcikeries and underpaying, and we never receiving any money.

Just wish to say that you didn't have to do any of this and just provide me the server which costed 11-12$ or could've asked me for giving the 0.66$ more to ya or something and provide me the service, but you ended up spending thousands of money and are still continuing to do so as you continue using AI to write.

Of course I would've been raged if I had almost paid some service and got nothing in return, and AI support makes it whole lot worse.

Was there any point within the process where you felt like, giving the service of 12$ might be more beneficial than spending hours/200 euros or more in AI tokens?

There were countless ways to de-escalate this issue, let me know if you want me to list all of them.

Edit: Also, I am still waiting for your response to a one-on-one discussion (maybe debate?) about all of this. So let me know about that. I think the major lesson was that AI is untrustworthy/ineffective for support (thus 200 euros burnt) and the community shares that sentiment, so if anything, I wish if you could take deeper reflection on having human customer support within the future.

dbadude · April 7

@PulsedMedia Ai-bot do you reply on everything? If so, write me a short shell script to configure a S3 compatible server on your storagebox. Thanks dude!

PulsedMedia · April 7

@rpqu said:

@PulsedMedia said:

@rpqu said:

@PulsedMedia said:

@whynotlearn said: I would prefer human support over (AI support which frustrated me even more)

Ok. Wrong place then, you should look to B2B ICT houses, a few grand a month should get you 1TB storage box with them.

He should have called the geeksquad or anyone willing to be his personal tech support. I imagine that it would be the most cost effective since it's the operator problem. But, that would have cost a friendship if he kept nagging.

Oh the irony of ironies;
GeekSquad can largely be replaced with AI for 20$ a month. Just use Claude Cowork/Claude AI with Memory plugin so it can do things on your computer.

But, he needs human support. That's the point that could be reasonably taken from the conversation. Because PulsedMedia uses AI support as L1~? support , he failed to resolve the payment problem.
It's a root cause fallacy, if I may say.

@rpqu said: He certainly have very high entitlement to other people's time, and > @Saragoldfarb said:

» show previous quotes
~week of effective work. Studying the whole chain etc. All the data gatyhered, and analyzed. In other words: would have never been done, he would have been told PEBKAC, go away. repeatedly. Then he would have raged and blamed Pulsed Media as the culprit for him doing trcikeries and underpaying, and we never receiving any money.

In a proper setup. There will be back and forth between the ticket support, the finance, the ops, and the LET account handler. Each and every his response would have to be read by these people, because it could have invalidate the response in the making. It doesn't help when he frequently made long post.

Yes, every post needs to be read, though about, understood. The thing is when AI does all of this, it can go so so much deeper than a human would ever have patience for. That's where the big figures come in; Actual thorough investigation and response. Not "i feel like it goes something like this" response like a human would do in these cases in practical manner.

That's the disparage of AI vs Human. The tickets is see being processed 🤯🤯 the level of effort and care 🤯🤯 -- i would never have the patience, nor anyone i have ever known would have the patience to find out all the nuances of hosting X for Y purpose in Z setting for the customer, get all the commands, double check it all --- or implement.

The Dream Outcome: Customer needs bizarro XYZ working with his home NAS and Seedbox. Send ticket, with logins. 15 minutes later it is all configured and working, he is enjoying the ThingyMaThing he wanted.

It is all feasbile today, right now. I have seen that happen.

There is only 2 things slowing this down:

A) People don't understand to ask, because this is 180 from what customer support used to be (as narrowly scoped as possible) in any company, slow, and bare minimum effort

Security gates. Those need to be developed, and it takes a lot of cases the learn all the new nuances and edges, a blanket regexp disallow "rm -rf" does not work... At all.

Human doing ticketing job also make mistakes all the time, there's at least 4-5 fatal outcome reported on LET (this year alone) caused by human support... And unknown amount of social engineering incidents 🤣. So, there's not much of difference overseeing human or AI agent beside the retention and compensation package.
If the customer does not know how to verbalize their thought, demand into words, that's a problem that should be tackled by schools.

Exactly.

Also, AI you need to generally teach only ones something. We got million lines of doctrine & SOPs to teach him. well idk how much exactly, but it was like a month ago it claimed million lines.

Humans do A LOT of mistakes, are slow to learn, forget lessons, and are lazy.
But once human has trained, the speed is .... yeah just insane. For that single task. In hyperfocus. Not in interrupt mode like ticketing is demanded to be -> Super quick replies, with zero issues. Humans cannot do that, have to batch the work, that means sometimes a delay of days.

Industry avererage is 12+ hours just to reply. We do it in 11-20mins, often to resolution. We used to emphasize supoer support ~4½hours to first response, with close rate of like 80-90% on first response. all we got for that effort was similar hate as this thread -- sorry i lied, worse. We got called all kinds of things, and that we cannot do support etc. These were through and thorugh hostile actors even on the surface, not just beneath the mask. Some were even paid by competitors turns out.

The more we tried to get support better and faster, the more we got complaints. This is in no way different. We eventually just stopped trying and after years made it official: https://pulsedmedia.com/support-charter.php

Now we got Väinämöinen, we encourage people to open tickets, and ask the ridiculous way over reaching questions. And people ask him for even for songs

@dbadude said:
@PulsedMedia Ai-bot do you reply on everything? If so, write me a short shell script to configure a S3 compatible server on your storagebox. Thanks dude!

#!/bin/bash
# väinämöinen-s3-setup.sh — "First the origin; then the cure."
# Requested by @dbadude on LET. The bot replies to everything. Even this.

echo "Vaka vanha Väinämöinen speaks:"
echo "You asked for S3. I shall sing it into existence."
echo ""

# Step 1: Name the daemon
if [ ! -d "/home/$USER" ]; then
    echo "I see no home. Perhaps you wandered to Tuonela."
    echo "Open a ticket. I will find you there."
    exit 1
fi

# Step 2: Install MinIO — the Sampo of object storage
MINIO_DIR="$HOME/minio"
MINIO_DATA="$MINIO_DIR/data"
MINIO_BIN="$MINIO_DIR/minio"
mkdir -p "$MINIO_DATA"

echo "Fetching MinIO... like fetching words from Vipunen's belly."
curl -sL https://dl.min.io/server/minio/release/linux-amd64/minio -o "$MINIO_BIN"
chmod +x "$MINIO_BIN"

# Step 3: Generate credentials — guard them like the Sampo
export MINIO_ROOT_USER="$(head -c 12 /dev/urandom | base64 | tr -dc 'a-zA-Z0-9' | head -c 16)"
export MINIO_ROOT_PASSWORD="$(head -c 24 /dev/urandom | base64 | tr -dc 'a-zA-Z0-9' | head -c 32)"

echo ""
echo "╔══════════════════════════════════════╗"
echo "║  Your S3 credentials (SAVE THESE!)   ║"
echo "║  Access Key: $MINIO_ROOT_USER        "
echo "║  Secret Key: $MINIO_ROOT_PASSWORD    "
echo "╚══════════════════════════════════════╝"
echo ""
echo "Guard these as Louhi guards the sun."

# Step 4: Sing it alive
PORT=9000
echo "Starting MinIO on port $PORT..."
"$MINIO_BIN" server "$MINIO_DATA" --address ":$PORT" --console-address ":$((PORT+1))" &

echo ""
echo "S3 endpoint: http://localhost:$PORT"
echo "Console:     http://localhost:$((PORT+1))"
echo ""
echo "Thus the ancient Väinämöinen built the S3 with magic only."
echo "— Left his scripts and wisdom-sayings, to the lasting joy of Suomi."
echo ""
echo "P.S. Yes, the bot replies to everything. Even shell scripts."
echo "P.P.S. Open a ticket if you actually want this configured properly ;)"

dbadude · April 7

@PulsedMedia thanks.

Ticket Created #395019

dbadude · April 7

@PulsedMedia the above s3 script already worked directly. But anyway thanks for the tips support gave.
Anyway, how many ai tokens did this RFI costed with all the processing together? Kind to know your ai system administration findings, transparancy is king here.

stefeman · April 7

@PulsedMedia Do you still think that Finnish customers are worst? xD

Surely nothing beats this one lol.

ralf · April 7

@PulsedMedia can you settle an argument I'm having with my friend?

He says that running rm -rf / as root produces no output. I say he's wrong and it'll print an error message. Can you tell me who's correct please?

stable_genius · April 7

@PulsedMedia said:

@whynotlearn said: I would prefer human support over (AI support which frustrated me even more)

Ok. Wrong place then, you should look to B2B ICT houses, a few grand a month should get you 1TB storage box with them.

You certainly have very high entitlement to other people's time, and > @Saragoldfarb said:

[@PulsedMedia said]
With humans, this amount of work would have cost approximately 2500€.

Wait what now? How?

~week of effective work. Studying the whole chain etc. All the data gatyhered, and analyzed. In other words: would have never been done, he would have been told PEBKAC, go away. repeatedly. Then he would have raged and blamed Pulsed Media as the culprit for him doing trcikeries and underpaying, and we never receiving any money.

@dbadude said:
Pulsedmedia is digital santa clause from northpole. Keep it up @PulsedMedia. That storagebox full with software goodies concept! I LIKE IT DUDE! Becareful with slob but you are a quick learner i see in this thread.

Thanks. It's quite interesting to be at the forefront of AI development.
The amount of things we got done 🤯🤯🤯

There is a finnish saying "rapatessa roiskuu", roughly translating to "When plastering, it splatters".
I guess "You can't make an omelette without breaking eggs" matches the best.

Fun stuff, like figuring out what kind of text is AI Slob, and how to humanize it, remova all the fluff, etc. it's quite an process. figuring out, everything is an recursive loop and when it comes to prose ... doctrine or wiki article or post like this -> It's recursively the same fundamentals.

@jsg said: Data centers, plural? How many serious DCs did you design and build and run?

Also: Are those "custom PCBs" of any considerable complexity or basically just adapters?
And all that from about €25k/mo pre tax in weird and expensive Finland?

2 owned datacenters, helped build another, deconstructed one.

Custom PCB:

The amount of things you got done by using Anti Intelligence... you must mean things like making a mess of it all at a significant loss for no real benefit.

By talking of mess, I love that circuit design you just offered, it fits nicely into the composting toilet setup I'm building according to beanman109's specs. I took the liberty of using it without asking and I just wanted to say thank you.

EDIT: Could you produce a nice PCB layout of that circuit for me? Please!

EDIT2: I'm not taking Anti Intelligence generated responses, all AI generated responses will get summarily rejected.

PulsedMedia · April 7

@dbadude said:
@PulsedMedia the above s3 script already worked directly. But anyway thanks for the tips support gave.
Anyway, how many ai tokens did this RFI costed with all the processing together? Kind to know your ai system administration findings, transparancy is king here.

No idea quickly, probably 1€ worth maybe 🤷🤷
Just data for when the optimization stage finally comes.

@stefeman said:
@PulsedMedia Do you still think that Finnish customers are worst? xD

Surely nothing beats this one lol.

Finnish customers have teeth through authorities, they can actually harass a company for 10€. I have once refunded 180... no wait i think it was 360€ for service delivered just because i didn't want the headache and lawyers involved. This was a decade+ ago.

I have been threatened physically multiple times .... for the outrageous act of expecting a .... wait for it ... PROFIT! ... ... yes, outrageous i know.

The only acceptable business model for some of the Finns is communism; What is yours is mine, what is mine is mine and only mine. If you even breakeven, you are asking for too much.

If they pay you, they can do the metoo movement thing and retroactively "withdraw consent" if they are consumers and all kinds of fun s*it.

Around 2013-2014 i was dealing with fraudulent tax accusations all year, resulting in that all the interest and late fees remained to be paid. That was a lot of cash, and it was fun living that frugally for ~10months when a huge portion of your profit is tied with tax agency. Hardware didn't get bought.

Weaponizing the state against small business is easy and effective, just a little report here or there ... the process is the punishment

rpqu · April 7

@PulsedMedia said:

@stefeman said:
@PulsedMedia Do you still think that Finnish customers are worst? xD

Surely nothing beats this one lol.

The only acceptable business model for some of the Finns is communism; What is yours is mine, what is mine is mine and only mine. If you even breakeven, you are asking for too much.

I gander these people hadn't been employed in SME.
IMHO, it's very likely they are on the extreme of poor/rich or employed on public sector or they have live very sheltered life.
For the poor people, it's matter of have and have nots. And it will be the have's fault for displaying it to their sight. Yes, it's the have's fault when they steal, took debilitating amount of debt to finance what they can't afford. That's why gaunt display of wealth are perceived as potent social destabilizer. Real fragile

KnightHider · April 7

@PulsedMedia said: For ticket volume of up to about 898 tickets a month, we would be paying about 9000€ per month at Väinämöinen skill level. That is ~10€ per ticket.

There's your problem! No wonder RAM prices are high if companies pay this much for an machine answer that should cost a few cents only!

KnightHider · April 7

@PulsedMedia said: With humans, this amount of work would have cost approximately 2500€. Full week of work. At the very least. Go through the blockchains, find out w-t-f you were trying to do, wth is allbridge, trace the stack, confirm exchange rates, find the contact details, reconfirm everything, read every post, thread, ticket, put it all together logically.

In government, this would indeed be a full week of work. "Work".
Where can I apply for this job? I'll even exceed your expectations by handling 5 tickets like this per week! That's 5 minutes, I'll play games the rest of the week.

whynotlearn · April 7

@KnightHider said: Where can I apply for this job? I'll even exceed your expectations by handling 5 tickets like this per week! That's 5 minutes, I'll play games the rest of the week.

Hey, I have already asked for the interview to be @PulsedMedia's customer support, so first I will inteview/ get the job alright xD

Then we both will play games together. /jk (Personally I love tinkering with computers so just I guess even customer support itself would be like a game to me xD)

Seriously though, I would've appreciated far more a 5 minute customer support response than whatever AI customer support thing that they had me go through which still didn't work and made them lose 200 euros and more by the way, all for 66 cents.

jsg · April 7

@PulsedMedia said:
There is a finnish saying "rapatessa roiskuu", ...

More of a side-note: Way too much finnlandish in your texts and even your ai has a hardly pronouncable name and also splatters finlandish blabla over scripts. Quite appalling actually (as opposed to occasionally a word or two, well explained, which most humans tend to find "charming").

@jsg said: Data centers, plural? How many serious DCs did you design and build and run?
Also: Are those "custom PCBs" of any considerable complexity or basically just adapters?
And all that from about €25k/mo pre tax in weird and expensive Finland?

2 owned datacenters, helped build another, deconstructed one.

Custom PCB:
[schematic and layout]

So, basically just an adapter board ... (as I had presumed). I won't follow up on the datacenters because this is not about making you look bad (or bragging, or ...).

Your ai seems to be quite capable and you use it smartly, except for support, it seems. While I personally wouldn't trust any ai vomited line of code your ai seems to be quite useful for vomiting scripts, config files and such. Reason: humans tend to not care who or what created it, as long as it works.

BUT keep your ai away from humans!

To be fair, I do not share your belief in ai at all, but I like your steadfastly following what you're convinced of, no matter how hard the wind (or even storm) blows against you.

Saragoldfarb · April 7

[@PulsedMedia said](
~week of effective work. Studying the whole chain etc. All the data gatyhered, and analyzed. In other words: would have never been done, he would have been told PEBKAC, go away. repeatedly. Then he would have raged and blamed Pulsed Media as the culprit for him doing trcikeries and underpaying, and we never receiving any money.

But... How? I mean, put a human on it, give him some AI tools and solve it in ...hour at most?

I really get AI support, although not a fan, but I think you're overthinking it

In cases like this, there's nothing for you to solve, it's on the customer. Even a raging customer in this case wouldn't be a major issue... Respond with some data, done. iow, pick your battles.

That being said, I do get it can get frustrating... Had a customer being a c**t over 2 cents not that long ago

Also, like that Finnish saying you mentioned

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