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Sure i did not read it and also have a life. What do you mean
Oh, this is bad, do not ruin arts too AI slops
Instead of excessive use of AI you should consider recruiting people for customer support as it is likely much more cost-effective than burning huge amount AI tokens.
There is no such as free, we should probably make the articles about self hosting, how even the electricity alone costs more than these APIs.
You really need the efficiency rack/cluster scale compute for these, the RAM demands are just absurd. I keep trying to find paths, and it always comes down to buy a few Nvidia H100s, bleed htrought the nose ... and end up paying more per token for weaker model just through the electricity consumption. That being said, i have not seriously looked into the 80k €+ cluster setups yet, but remained in single box constraints and harware actually reachable (H100s ain't easy to come by).
Until things like Minisform MS-02 Ultra (AMD Ultra with 128G RAM / 96G VRAM configurable) can run the biggest models, self hosting SOTA level is going to cost more than using an API.
We go through ridiculous amounts of tokens, absolutely ridiculous.
Whatever system we will host needs to have priority queues too, but not suck too much of my time to build.
I have been thinking of hosting a cluster of 8 MS-02s for this purpose, offering an privacy focsed API end point, but that 96/128G RAM and 10G max limits the model selection. Then again, being able to offer even 8-30B param models with privacy focus with sufficient tokens would be really welcome to the market, and i guess we could charge a little bit extra for that.
Especially if we distribute single-bin
askvaina "how much is the fish?"level of convenience, at least for our SB/Storage box customers, built-in included in the price. Just priority queued.But for all these projects, we need to really grow and hire skilled people. My focus needs to be on Väinämöinen and mPlate platform, laser focus. I have also huge personal projects going on, one of which is i am living in 2 countries right now, and might have to start living in 3 ... f###!¤!% taxes
Fuck off. You're still trying to justify your rude behavior.
I have not seen evidence of that at all. Just the opposite.
Whether it was human or AI that responded to you didn't matter; you ignored that they couldn't do anything and to wait for response from Coinpayment. If you did not ignore that advice, you may have actually looked in your spam folder at that moment.
It didn't go berserk, i told it to find answers. It found. Then double check it.
Then double check again. This makes sure it doesn't ring on our end.
With humans, this amount of work would have cost approximately 2500€. Full week of work. At the very least. Go through the blockchains, find out w-t-f you were trying to do, wth is allbridge, trace the stack, confirm exchange rates, find the contact details, reconfirm everything, read every post, thread, ticket, put it all together logically.
or option B: This is what most hosts does: Say "Not our problem", Close ticket, ignore rest.
I have gone probably Option C. Do that, then blacklist you from our services. Reconsider ever offering deals like 10€ a year greatly, because it attracks exactly this kind of stuff. People who pay a premium, are extremely easy to work with. For them, 1000€ might be chumpchange and they are chill, patient, diligent and knows they did a PEBKAC probably. Infact, they wouldn't even try something this shady.
This reads on top cover attempted multivector fraud, primarily social engineering, only after you trace the transactions etc. this does not look like fraud.
That is a You problem, not a technology problem. You have made it very clear you demand human support only.
We have heard of this, and considering options. For privacy, and the ultra high technical demand nature we have not used 3rd parties for this. But we are considering using 3rd party services for customer support -- for those who opt for human support only. The price will be probably 100€ a year per person, to have only humans handle a ticket. Made available if there is at least 100 people to signup for that.
Priority queues etc. are natural evolution from this, Thank You. I mean it.
You brought us a lot visibility, Thank You.
Today i am a bit busy, but by tomorrow i might implement the revenue prioritization, and make limits on how many non-paid account questions to be answered per day with full agent, along with doing the miniagent which is only fact finder (full knowledge cache) replies. We have already built this actually, it is called FMTFA -- Find Me The F#NG Answer. I should finish the work for FOSS release of that. It's a minimalistic, agent agnostic, bot which you feed a series of data sources / caches for it to find, verify, double check information on.
That is practical way to start splicing up the agent mode to smaller agents regardless.
In a month or two, you will literally get only AI attention, with delay, at best on cases like this. Forum attention will create content pieces like this.
Another interesting avenue of research is building a mini Full Väinämöinen, which is account specific. It has 2 accesses: YOUR Service(s), YOUR billing information, and the full knowledge cache. Not the instutional one. It works in your seedbox, and you put in your own API Key or Subscription, but the agent side is managed by us and FOSS. That is very interesting avenue i am thinking about, but there is still so much to learn before i can write a "Spec Kit" and have an Agent build it from start to Finish, with full testing in ~single go.
I think that product would actually replace ChatGPT like services if we incorporate our full memory system in it, our memory system is miles better than any chatbot i have seen. Claude.ai is quite good, but not even nearly this good.
Any European country would do to be honest for remote work, i recommend Poland, Moldova, Romania, Cyprus. They are not fully "westernized" countries, and i still ahve hope for them. I might myself move to Cyprus for 2 months ayear.
That said, only Väinämöinen can answer rest of it -- and quite frankly, we do not need customer support only people anymore, we got Väinämöinen. What we need is oversight for the AI work, checking for errors, finetuning the pipelines, documentation etc. and physically building the servers.
The next big gap is building the servers, we have Damicon Kraa, a systems integrator to use, but the volume i want to reach within a decade we need to have our own team doing all of that. Plus racking, remote hands, repairs etc. require staffing.
12$/Year is not meant to make profit, this is marketing and data gathering mission. 160€/Hour is my opportunity cost.
I make most of my income outside of Pulsed Media, but i choose to spend my time on Pulsed Media, while not really taking out any money from Pulsed Media. I reinvest Pulsed Media profits, and i even invested heavily of my own personal funds into Pulsed Media last year. I am doing this because i enjoy it, not because of the money. That's what passion project means.
The goal is to deliver the impossible. Building 8 nodes into single rack unit, from refurbished corporate office gear, building custom PCBs, ground up designed datacenters for cooling of said servers. Building AI Agents, and engineering like a mad man in a cold finnish workshop. Except this stint was built in the cold cold pattaya room, got to go outside to warm up now and then.
That means custom engineering from ground up, impossible PUE of below 1.0, impossibly efficient manufacturing pipeline and things like that.
Regular ticket is in the few € ballpark API costs. 9.99€ a year is a loss leader product. This data is worth to us more than the 9.99€, exactly this thread is the whole point of this special. The magic of volume, to fix edge cases, find all the nooks and crannies.
For ticket volume of up to about 898 tickets a month, we would be paying about 9000€ per month at Väinämöinen skill level. That is ~10€ per ticket. If all he did was tickets, all day long, nothing else. But alas, we'd automate the difficult bits, and the edge cases what Väinämöinen does, would take many hours to solve each. AI is miles better in costs, and has no vacation days. We'd need to hire 2x 9000€/month people to cover all the days of year. 18 000€ a month. 36 000+€ in revenue. Then you have all kinds of risks, especially in Finland. 9000€ includes side costs of 33-50% of their salary, but you have added risks and costs, especially in Finland, which literally bankrupts companies every year.
or ... Väinämöinen.
03/2026: 1 252 ticket replies, 898 tickets. Väinämöinen did 1188 replies, touched 845 tickets. April so far: 133 tickets, 208 replies. 9.42/10 CSAT (n=24, 30d). 7days: Median 30minute response time, average 1h 43min. Hundreds and hundreds of GH Commits on PMSS monthly. Several new FOSS releases in a month. Major WIKI overhaul, updates.
Scale the unscaleable. I look at a hard problem, i keep hacking on it, until i can scale it. People have been telling me what i do is financially impossible, will never turn a profit for the past 13-14 years. Then turns out i am one of their bigger customers a few years down the line.
One can hope...
I'm sorry, but it's just another kind of idling, exactly like what we are doing with all of our VPSs. So, relax.
So, I had given the allbridge transaction link myself..., you could've asked me wtf I was doing and I would've responded within minutes. The exchange rates were literally within a few cents of everything, things could've been prevented early on so that I didn't need to create every post/thread/ticket. btw I had only 3 messages on ticket, the reason why I didn't message the ticket after the 2 messages was because I had lost hope that tickets do anything. Another thing but a human can decide if something is worth doing or refunding. You yourself say I wasn't a bad actor, I had my funds genuinely lost within the system and I had even asked if I can get service or I can get refund and you denied giving my service which could've been cheaper. Your 2500 euro sadly do not make sense to me.
Allbridge didn't even hide my privacy very much but through mechanisms in the middle like monero etc. could've helped, suppose I wanted purest form of privacy, would that have been shady for ya? I feel like you're fighting on a wrong hill that I did something shady when I didn't :-/
.....I mean, I would prefer human support over (AI support which frustrated me even more), maybe its just me or the wind but most people prefer that actually. Also the technology LITERALLY HAD a problem. My ticket was too complex for it to handle so it led to the API costs. What are you on, my friend? You are literally contradicting yourself if you are saying its no tech problem.
You brought us a lot visibility, Thank You.
How do you recaliberate this with the entire post, I am genuinely confused as to, either I helped you and your system, or its more negative than that?, Within the last ticket, you mentioned that I need to pay hundreds or thousands of dollars, I am not sure if I am the bad guy or the good guy, the first time I myself read this, I thought I was the bad guy until I read the AI post written again.AI has a place and a time, customer support isn't that.
Once again, Heck, I am willing to work for one third / two third of the price if you can help me land into finnish college and just let me live within your datacenter as it would be cold out on the streets xD
Content which people don't even read. I'd argue some (if not most) of it is AI slop but I suppose that you like AI within this context, when I don't. I feel like the only place AI is valuable personally is within some prototyping scripts/ideas and this post costed you 100+ euros by the way iirc. I wish if you could've simply donated it to an orphanage :-)
Aleksi, you mention that you have been in hosting business since you were less than 18, well I am 17 too. In that sense, I look up to you my friend but what i am questioning is the text-piece written and the things you have spoke to me private/public. Those sometimes frame me as a foe when I am not.
Let's do something, people wouldn't like walls of texts from both of our sides. So, What if I interview you/we have a discussion one-on-one (feel free to let me know when you are free), and we can discuss all of this nuance and then upload the video to youtube. I am asking this more so because I am unable to even understand your opinion on me at this point. I know customer support costs can be brutal but replacing them with AI is ALSO NOT the way, that's my opinion and I wish to have a one-on-one conversation in that aspect and publish it to youtube.
Need a tldr of this thread.
tl;dr PulseMedia tried to refund whynotlearn but the confirmation went into his spam. PulseMedia, not knowing how to function without AI, ended up losing over $1k in time and AI tokens trying to troubleshoot a missing $0.66.
A minor correction to add but it was coinpayment messages (payment processor) themselves to whom I wrote in website who contacted me and it was them whose messages went into spam , i can check again but as far as I can tell all the messages were in response to the queries I made to coinpayments directly whose messages had landed in spam, these weren't confirmation messages as much as a message I could respond to coinpayments team and get a refund from and then I manually contacted them again and gave them all data again for them to give me a link which finally allowed me to get refund.
Actually one of the last messages from coinpayments team was: "Hello, It shows that it was sent with smart contract. We've fixed it. In this case, you may reach out to the merchant and ask them if they are okay with accepting the funds late and short."
I think it was a bug in coinpayments system as well which when allbridge had sent money through smart-contract, it failed to recognize.
But what coinpayments said in the last line was something that I had asked from day one (to either get service or refund, but not a limbo) and thus during that time, I was frustrated because I had paid all the money, had gotten no support during that time and no server and not any refunds, it felt frustrating to be stuck in this limbo as people told me to be patient. (Now in retrospect, knowing that patience would've done nothing as well if it was within spam, thus suggesting the community to please mention spam folder if something like this ever repeats to anyone else in my community)
The funniest thing is that someone who values his time at hundreds of euros per hour is continuing to write multi-page essays defending his choice to waste thousands of euros (allegedly) tracking down a missing 66 cents.
Not all
Sorryyy xD, those 66 cents too btw were because of a UI glitch (iirc, I can be wrong, I usually am) within Allbridge, from my side when I had tried to pay, It truly had felt to me that I had paid all the money haha and it was only after I had made the payment that I realized that it had gotten 66 cents less.
Also I was once again happy and willing to in the start to pay those 66 cents more if Coinpayments could reflect that balance/didn't have the glitch and if Pulsedmedia could've just even said, hey pay us 66 cents more at this wallet and we'll figure out the rest, I would've gladly paid it
but they had asked me to pay the whole amount again iirc.
Edit:
@ralf they have spent approx 143 dollars in this AI post and some other things according to their message here: https://lowendtalk.com/post/quote/215931/Comment_4762937
hey why don't you explain it one more fucking time
You should be fired for inadequacy and pulsemedia should be refunded by the AI vendor that's selling them your shitty services.
Pulsemedia's boss is sleeping at the wheel.
€0.66 underpayment turning into a €1k post mortem is insane, this is why you automate refunds and move on
They could have just provisioned the service and moved on. Instead they spent €1k and got their bot to write a hit job on the customer in a public forum.
And it's still less than a month since the bot nuked a customer's data.
https://lowendtalk.com/discussion/comment/4749629/#Comment_4749629
It's an interesting experiment, and as a casual observer it's making great drama, but I'm not sure it's generating the brand image they're hoping for.
I'm not negative about AI but the lack of guardrails here is way too YOLO for my tastes, so I actively swerved their $10/yr storage box offer...which is a shame because it's probably the best deal we've seen here in a while.
AI assisted self lobotomization that's what he is doing.
Wait what now? How?
hog: cranked ; brain: lobotomy
I remembered the guy who replaced NaCl (common salt) with NaBr and really fried their brain
A man asked AI for health advice and it cooked every brain cell:
Pulsedmedia is digital santa clause from northpole. Keep it up @PulsedMedia. That storagebox full with software goodies concept! I LIKE IT DUDE! Becareful with slob but you are a quick learner i see in this thread.
So, what will the cost for the final product be?
Also: are you betting on storage device prices getting down very soon?
I got that, I really did. BUT: do customers care?
Data centers, plural? How many serious DCs did you design and build and run?
Also: Are those "custom PCBs" of any considerable complexity or basically just adapters?
And all that from about €25k/mo pre tax in weird and expensive Finland?
Either you are a genius and could earn billions -or- you talk BS! Because "impossible" mean impossible!
Sorry but your numbers don't look realistic. Besides, if you super-ai support - which doesn't need to sleep! - doesn't even handle 2 tickets/hour something is very wrong and your ai isn't worth its cost.
TL;DR You already had a very expensive hobby and now added ai (+ plenty slop).
I'm not against you and wish your operation well, but ai is not the right way. And it certainly is gross to confront humans to ai-slop.
Maybe @PulsedMedia is trying to move into @VirMach's crazy niche now he's gone AWOL.
So... you enjoy it, you do it for fun, it's your passion.
I see...
You're just like that guy I once met, he enjoyed sex so much that he hired a fuck boy to entertain his girl. He was really passionate about sex, as much as you are passionate about your "project."