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hostaddon.com is a scam

DmitDmit Member

esterday I paid for a service, but the payment was not credited to my account. I was then asked to provide the transaction hash, but they "still couldn't find the payment."

Comments

  • DmitDmit Member

    Hello,

    Unfortunately, we don’t have these transactions in our database. You will have to make the payment.

    Regards,
    Adam.W
    Billing Supervisor
    Hostaddon.com
    CET : 0900 - 1800

  • DmitDmit Member

    Hello,

    We have no reply from them yet. I have informed them again. We should have a resolution soon. I will update here once i have an update.

    Regards,
    Adam.W
    Billing Supervisor
    Hostaddon.com
    CET : 0900 - 1800

  • DmitDmit Member

    and they offer to pay again :))

  • DmitDmit Member

    Hello,

    Your order is already set to pending as your payment method was crypto, please proceed with the payment and we will set up your account.

    Regards,
    Adam.W
    Billing Supervisor
    Hostaddon.com
    CET : 0900 - 1800

  • DmitDmit Member

    Hello,

    Could you please let us know the transaction id? or hash? We could not find your payment.

    Regards,
    Adam.W
    Billing Supervisor
    Hostaddon.com
    CET : 0900 - 1800

  • DmitDmit Member

    In the end, I told them everything, attached screenshots and the hash, but I still haven't seen the money in the accounts.

  • TangeTange Member

    another "scam" , lowendscam.com

    Thanked by 1Carlin0
  • tentortentor Member, Host Rep

    Tagging @HostAddon for visibility

  • RubbenRubben Member

    Tagging that one femboy @oloke for entertainment

  • whiteriderwhiterider Member
    edited April 3

  • HostAddonHostAddon Member, Patron Provider
    edited April 3

    Hello @Dmit ,

    Our billing department has found your transaction and your server has been deployed.

    We have faced this problem with several TON payments. Hash you provided was not validated and not attached to the invoice you paid.

    We have manually attached and completed the payment.

    We will appreciate if you can verify this and take down the thread.

    Thanks.

  • DmitDmit Member

    Thanks, I'll check it out now, though... ) The issue couldn't be resolved without creating a thread :) Thanks to the LET community

  • ObelousObelous Member

    @HostAddon said:
    Hello @Dmit ,

    Our billing department has found your transaction and your server has been deployed.

    We have faced this problem with several TON payments. Hash you provided was not validated and not attached to the invoice you paid.

    We have manually attached and completed the payment.

    We will appreciate if you can verify this and take down the thread.

    Thanks.

    Hello,

    My i m couldnt find your comment, you will have comment again

    Reguards,
    Adam.W
    Comment Supervisor

  • HostAddonHostAddon Member, Patron Provider
    edited April 3

    @Dmit said:
    Thanks, I'll check it out now, though... ) The issue couldn't be resolved without creating a thread :) Thanks to the LET community

    Hi @Dmit ,

    The confusion was that the hash you provided did not match the invoice you paid. We had to contact our payment gateway to find this, which we did diligently, We would have appreciated if you could have waited. TON payments seem to create problems.

    Please note that we have been on LET for more than 2 years now and never ever had this problem. Never had any billing problem with client.

    We would appreciate if you could change the title to resolved, or atleast update to clarify.

  • DmitDmit Member

    The problem is solved, thanks everyone.

This discussion has been closed.