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The SolidVPS Café | Announcements, Requests & Chitchat

12346

Comments

  • hennaboyhennaboy Member

    @Kodis said:

    @hennaboy said:
    Still down, and I doubt this is going to be resolved before the 7th unless it arrives today.

    You don't get deliveries on Friday or Monday, with both being Bank holidays in the UK.

    Uk not working on Friday? Easrter?

    Good Friday and Easter Monday are both UK holidays.

    Sometimes there are exceptions, but in general deliveries do not happen.

  • KodisKodis Member

    @hennaboy said:

    @Kodis said:

    @hennaboy said:
    Still down, and I doubt this is going to be resolved before the 7th unless it arrives today.

    You don't get deliveries on Friday or Monday, with both being Bank holidays in the UK.

    Uk not working on Friday? Easrter?

    Good Friday and Easter Monday are both UK holidays.

    Sometimes there are exceptions, but in general deliveries do not happen.

    Ok thanks for letting me know, because UK node, should be Up by April 3, but if it' holiday... we will see.

  • SolidVPSSolidVPS Member, Patron Provider

    Hey everyone,
    The UK node is already up — not Friday and not April 3rd. You should be able to access your VMs now. The email notifications are going out and the status page is being updated as well. Just wanted to drop the update here for anyone who was doubting the timeline — we got it done.

  • SolidVPSSolidVPS Member, Patron Provider
    edited April 2

    All affected services are now fully operational, the incident email has been sent, and two weeks of service credit has been added to all impacted accounts.

    To recap the timeline:
    - Incident began: 11:39 PM on Saturday, March 28 (early AM March 29) <== weekend
    - Replacement part ordered: Sunday March 29 <== weekend
    - Supplier processing began: Monday, March 30
    - Supplier delay notified: Shipment moved from March 31 to April 1
    - Replacement PDB shipped: April 1
    - PDB received and installed: April 2
    - All services restored: April 2
    - Total downtime:5 days (including weekend delays and supplier processing delays)
    - Total reimbursement: 14 days of service credit
    - The compensation provided is well beyond the actual downtime and more than fair for everyone affected.

    That said, we’ve seen a number of unnecessarily negative comments throughout this process.

    We understand that downtime is frustrating, but the level of hostility from some users has been completely disproportionate — especially considering many of the services on this node are priced at $4.95/year or $6.95/year.

    At those rates, it would take nearly 20 years just to recover the cost of the replacement PDB alone.

    We work hard to support everyone, regardless of plan size, but we expect the same respect in return.

    We genuinely appreciate the clients who remained patient and constructive while we resolved this issue, and those are the customers we value having on board.

  • rpqurpqu Member

    @SolidVPS said:
    We understand that downtime is frustrating, but the level of hostility from some users has been completely disproportionate — especially considering many of the services on this node are priced at $4.95/year or $6.95/year.

    Maybe it was intentional LOL. Just think all of them as smug brats

    Thanked by 2SolidVPS zejjnt
  • @SolidVPS said: we’ve seen a number of unnecessarily negative comments throughout this process.

    Unfortunately, this is pretty normal for LET. I hope you do not take those comments seriously.

  • SaragoldfarbSaragoldfarb Member, Megathread Squad

    Confirm, uk up again and rocking it!

    Thanked by 2SolidVPS zejjnt
  • zejjntzejjnt Member

    @SolidVPS said:
    All affected services are now fully operational, the incident email has been sent, and two weeks of service credit has been added to all impacted accounts.

    To recap the timeline:
    - Incident began: 11:39 PM on Saturday, March 28 (early AM March 29) <== weekend
    - Replacement part ordered: Sunday March 29 <== weekend
    - Supplier processing began: Monday, March 30
    - Supplier delay notified: Shipment moved from March 31 to April 1
    - Replacement PDB shipped: April 1
    - PDB received and installed: April 2
    - All services restored: April 2
    - Total downtime:5 days (including weekend delays and supplier processing delays)
    - Total reimbursement: 14 days of service credit
    - The compensation provided is well beyond the actual downtime and more than fair for everyone affected.

    That said, we’ve seen a number of unnecessarily negative comments throughout this process.

    We understand that downtime is frustrating, but the level of hostility from some users has been completely disproportionate — especially considering many of the services on this node are priced at $4.95/year or $6.95/year.

    At those rates, it would take nearly 20 years just to recover the cost of the replacement PDB alone.

    We work hard to support everyone, regardless of plan size, but we expect the same respect in return.

    We genuinely appreciate the clients who remained patient and constructive while we resolved this issue, and those are the customers we value having on board.

    GG WP <3

    Thanked by 1SolidVPS
  • barbarosbarbaros Member

    @SolidVPS said:
    All affected services are now fully operational, the incident email has been sent, and two weeks of service credit has been added to all impacted accounts.

    To recap the timeline:
    - Incident began: 11:39 PM on Saturday, March 28 (early AM March 29) <== weekend
    - Replacement part ordered: Sunday March 29 <== weekend
    - Supplier processing began: Monday, March 30
    - Supplier delay notified: Shipment moved from March 31 to April 1
    - Replacement PDB shipped: April 1
    - PDB received and installed: April 2
    - All services restored: April 2
    - Total downtime:5 days (including weekend delays and supplier processing delays)
    - Total reimbursement: 14 days of service credit
    - The compensation provided is well beyond the actual downtime and more than fair for everyone affected.

    That said, we’ve seen a number of unnecessarily negative comments throughout this process.

    We understand that downtime is frustrating, but the level of hostility from some users has been completely disproportionate — especially considering many of the services on this node are priced at $4.95/year or $6.95/year.

    At those rates, it would take nearly 20 years just to recover the cost of the replacement PDB alone.

    We work hard to support everyone, regardless of plan size, but we expect the same respect in return.

    We genuinely appreciate the clients who remained patient and constructive while we resolved this issue, and those are the customers we value having on board.

    Hello can I get $4.95/year or $6.95/year service on that server in return of no complaining or whining on LET?

    Thanked by 2SolidVPS rpqu
  • @barbaros said: Hello can I get $4.95/year or $6.95/year service on that server in return of no complaining or whining on LET?

    No.

  • emperoremperor Member
    edited April 3

    @JohnFilch123 said:

    @barbaros said: Hello can I get $4.95/year or $6.95/year service on that server in return of no complaining or whining on LET?

    No.

    This answer is for the no complaining part, right ? :)

    Thanked by 1JohnFilch123
  • @Arirang said:
    For me, bandwidth is important. I would buy Linux EPCY VDS if it provided as much bandwidth as Windows VDS. I need at least 10tb for peace of mind.

    That’s a totally reasonable requirement tbh

  • forestforest Member
    edited April 4

    @SolidVPS said: We work hard to support everyone, regardless of plan size, but we expect the same respect in return.

    We genuinely appreciate the clients who remained patient and constructive while we resolved this issue, and those are the customers we value having on board.

    I'm sorry you've been having arrogant customers like that. They get an amazing deal and then expect to act as if they're indispensable, doing you a huge favor by paying you the equivalent of an annual cup of coffee. Providers are human. Shit goes wrong for all of us and the most important thing we can do is be patient and understanding, especially for providers who are transparent and understanding themselves.

  • SolidVPSSolidVPS Member, Patron Provider
    edited April 25

    Hey everyone,

    We’re gearing up for another round of deals and we want to hear directly from you.

    What are you looking for this time?

    • Linux VPS
    • Windows VPS
    • Dedicated servers
    • Macmini servers
    • cPanel shared hosting
    • Something custom?

    And what kind of pricing are you aiming for? monthly or yearly?

    Share your wish list, we’ll see what we can put together.

  • zejjntzejjnt Member

    @SolidVPS said:
    Hey everyone,

    We’re gearing up for another round of deals and we want to hear directly from you.

    What are you looking for this time?

    • Linux VPS
    • Windows VPS
    • Dedicated servers
    • Macmini servers
    • cPanel shared hosting
    • Something custom?

    And what kind of pricing are you aiming for? monthly or yearly?

    Share your wish list, we’ll see what we can put together.

    Haha I will sell my kidney at this rate hhahahhaha.
    Thank you for the above and beyond service, but drop something insane and I'll transfer this one xD

    Thanked by 1SolidVPS
  • @SolidVPS said: Share your wish list, we’ll see what we can put together.

    Storage VPS or VDS monthly or yearly deal?

    Thanked by 2zejjnt SolidVPS
  • hayurihayuri Member

    @SolidVPS said:
    Hey everyone,
    The UK node is already up — not Friday and not April 3rd. You should be able to access your VMs now. The email notifications are going out and the status page is being updated as well. Just wanted to drop the update here for anyone who was doubting the timeline — we got it done.

    Excellent work.> @SolidVPS said:

    Hey everyone,

    We’re gearing up for another round of deals and we want to hear directly from you.

    What are you looking for this time?

    • Linux VPS
    • Windows VPS
    • Dedicated servers
    • Macmini servers
    • cPanel shared hosting
    • Something custom?

    And what kind of pricing are you aiming for? monthly or yearly?

    Share your wish list, we’ll see what we can put together.

    amd vds pls

    Thanked by 1SolidVPS
  • Europe deals

    Thanked by 1SolidVPS
  • @lovelyserver said:
    Europe deals

    I was hoping for them as well but price will be much higher than US.

    Thanked by 1SolidVPS
  • deafcondeafcon Member

    Was there a node reboot in Tampa this morning?

    Thanked by 1SolidVPS
  • FairShareFairShare Member
    edited May 3

    @SolidVPS said:
    Hey everyone,

    We’re gearing up for another round of deals and we want to hear directly from you.

    What are you looking for this time?

    • Linux VPS
    • Windows VPS
    • Dedicated servers
    • Macmini servers
    • cPanel shared hosting
    • Something custom?

    And what kind of pricing are you aiming for? monthly or yearly?

    Share your wish list, we’ll see what we can put together.

    Install Hermes Agent as sell "Hermes Agent" VPS as a service. You will become millionaires (if not already) . The market needs some trusted brands. New providers are mushrooming everyday, but they lack the trust factor , which you already have !

    Thanked by 1SolidVPS
  • supremasisupremasi Member
    edited May 3

    @SolidVPS said:
    Hey everyone,

    We’re gearing up for another round of deals and we want to hear directly from you.

    What are you looking for this time?

    • Linux VPS
    • Windows VPS
    • Dedicated servers
    • Macmini servers
    • cPanel shared hosting
    • Something custom?

    And what kind of pricing are you aiming for? monthly or yearly?

    Share your wish list, we’ll see what we can put together.

    Dedicated servers, dual epyc, big ram , /28 IPv4, LA datacenter1
    under $180 will be fantastic

    Thanked by 1SolidVPS
  • SolidVPSSolidVPS Member, Patron Provider

    @FairShare said:

    @SolidVPS said:
    Hey everyone,

    We’re gearing up for another round of deals and we want to hear directly from you.

    What are you looking for this time?

    • Linux VPS
    • Windows VPS
    • Dedicated servers
    • Macmini servers
    • cPanel shared hosting
    • Something custom?

    And what kind of pricing are you aiming for? monthly or yearly?

    Share your wish list, we’ll see what we can put together.

    Install Hermes Agent as sell "Hermes Agent" VPS as a service. You will become millionaires (if not already) . The market needs some trusted brands. New providers are mushrooming everyday, but they lack the trust factor , which you already have !

    We created a template for it, you should find it now named "Ubuntu-24.04-x86_64-HermesAgent"

    Thanks

  • toftof Member

    @SolidVPS said:
    Hey everyone,

    We’re gearing up for another round of deals and we want to hear directly from you.

    What are you looking for this time?

    • Linux VPS
    • Windows VPS
    • Dedicated servers
    • Macmini servers
    • cPanel shared hosting
    • Something custom?

    And what kind of pricing are you aiming for? monthly or yearly?

    Share your wish list, we’ll see what we can put together.

    any dedicated server plans in LAX/SEA? I'd like a 10-15usd monthly one :smiley:

  • olokeoloke Member, Host Rep

    @tof said:

    @SolidVPS said:
    Hey everyone,

    We’re gearing up for another round of deals and we want to hear directly from you.

    What are you looking for this time?

    • Linux VPS
    • Windows VPS
    • Dedicated servers
    • Macmini servers
    • cPanel shared hosting
    • Something custom?

    And what kind of pricing are you aiming for? monthly or yearly?

    Share your wish list, we’ll see what we can put together.

    any dedicated server plans in LAX/SEA? I'd like a 10-15usd monthly one :smiley:

  • SolidVPSSolidVPS Member, Patron Provider
    edited May 16

    What kind of Storage VPS are you looking for?

    We’re collecting feedback to better understand what customers want in a Storage VPS.
    If you’re interested in this type of service, let us know:

    • Preferred location(s)
    • Specs you need (CPU, RAM, storage size, RAID, etc.)
    • Bandwidth requirements
    • Your target price range

    Any specific use‑case (backups, media storage, archives, seedbox, etc.)

    Thanks in advance

  • olokeoloke Member, Host Rep

    @SolidVPS said:
    What kind of Storage VPS are you looking for?

    We’re collecting feedback to better understand what customers want in a Storage VPS.
    If you’re interested in this type of service, let us know:

    • Preferred location(s)
    • Specs you need (CPU, RAM, storage size, RAID, etc.)
    • Bandwidth requirements
    • Your target price range

    Any specific use‑case (backups, media storage, archives, seedbox, etc.)

    Thanks in advance

    • Preferred location(s): Any country in Europe
    • Specs you need:

      • 1 core 1GB RAM (at least)
      • CPU doesn't matter as long as it supports x86-64-v3 microarchitecture and has AES-NI instuctions (so realistically not older than xeon e5v3)
      • Storage size: 0.5-1TB HDD
    • Bandwidth requirements: 1Gbps, at least 1TB traffic (but more is cool ofc)

    • Your target price range: No comment 🤐
    • Use case: Backups/media backups. Nothing too IO intensive.

    At least this was what I was looking a couple months ago. Now I have found somewhat fitting alternative. Hope that was still useful :)

    Thanked by 2SolidVPS zejjnt
  • zejjntzejjnt Member
    edited May 16

    @SolidVPS said:
    What kind of Storage VPS are you looking for?

    We’re collecting feedback to better understand what customers want in a Storage VPS.
    If you’re interested in this type of service, let us know:

    • Preferred location(s)
    • Specs you need (CPU, RAM, storage size, RAID, etc.)
    • Bandwidth requirements
    • Your target price range

    Any specific use‑case (backups, media storage, archives, seedbox, etc.)

    Thanks in advance

    3+ x 2TB+ HDD, (to get R5, 4 x for R6 would of course be better, but money)
    Minimum 2C/4G, veeeeeeery strongly would like to see at least 3 cores, 6 GB RAM or more
    Boot drive 40-80 GB.
    500/500+, 25 TB+ - if only egress then even better.
    Price is difficult. Comparing to others but taking today's prices into account I'd say 4 TB usable on that machine should be below $30. I'd say 6 TB for $30 would be a sweetspot.

    EDIT: Location = anywhere on the EU continent. Unfortunately your US machines peer very poorly towards all but one of my EU nodes and I need to decommission machines this month :/

    Thanked by 2SolidVPS oloke
  • zejjntzejjnt Member

    @oloke said:

    @SolidVPS said:
    What kind of Storage VPS are you looking for?

    We’re collecting feedback to better understand what customers want in a Storage VPS.
    If you’re interested in this type of service, let us know:

    • Preferred location(s)
    • Specs you need (CPU, RAM, storage size, RAID, etc.)
    • Bandwidth requirements
    • Your target price range

    Any specific use‑case (backups, media storage, archives, seedbox, etc.)

    Thanks in advance

    • Preferred location(s): Any country in Europe
    • Specs you need:

      • 1 core 1GB RAM (at least)
      • CPU doesn't matter as long as it supports x86-64-v3 microarchitecture and has AES-NI instuctions (so realistically not older than xeon e5v3)
      • Storage size: 0.5-1TB HDD
    • Bandwidth requirements: 1Gbps, at least 1TB traffic (but more is cool ofc)

    • Your target price range: No comment 🤐
    • Use case: Backups/media backups. Nothing too IO intensive.

    At least this was what I was looking a couple months ago. Now I have found somewhat fitting alternative. Hope that was still useful :)

    My dear user, are you somehow incinuating that one can have such a thing as too much storage?
    Preposterous!

    Thanked by 2oloke SolidVPS
  • @SolidVPS said:
    What kind of Storage VPS are you looking for?

    We’re collecting feedback to better understand what customers want in a Storage VPS.
    If you’re interested in this type of service, let us know:

    • Preferred location(s)
    • Specs you need (CPU, RAM, storage size, RAID, etc.)
    • Bandwidth requirements
    • Your target price range

    Any specific use‑case (backups, media storage, archives, seedbox, etc.)

    Thanks in advance

    drop something like this for me :)

    Preferred location(s): Tampa
    Specs you need (CPU, RAM, storage size, RAID, etc.): 2 vCore, 2GB RAM, 2TB HDD
    Bandwidth requirements: At least 3TB
    Your target price range: 30-40$ yearly

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