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Avoid MassiveGRID - Severe Network Issues & Non-existent Support
Hi everyone,
I wanted to share my recent experience with a MassiveGRID London VPS to help others avoid the same pitfall.
Right after I bought it, the network was already poor with heavy packet loss. It stabilized for a short period, but recently, it has been suffering from frequent and severe network outages, often lasting for hours at a time.
Here is what happens during an outage:
External pings don't just time out; they return "Destination Host Unreachable".
The server itself doesn't crash. I can still log in via the web noVNC console.
However, from inside the VPS, pinging the gateway completely fails.
The absolute worst part is their "support." I opened a ticket regarding this issue on March 12th. During this entire time, I have only received two automated "we are investigating" replies. Today is March 30th—over two weeks later—and my ticket is still sitting "On Hold" with the issue completely unresolved.
TL;DR: No matter how cheap their pricing might be, please avoid MassiveGRID. The network is completely unreliable, and the support is essentially non-existent. Do not have any expectations if you decide to use them.
Comments
It's IPv4 with free VPS as a bonus.
Every week there is a new thread about MassiveGrid's massive failure.
here was the last thread of outage
https://lowendtalk.com/discussion/215315/massivegrid-nyc-nightly-outages
six to nine weeks later “saar are you still face the issue?”
First people were greedy to buy an unsustainably cheap server for 3-4-5 years and now they are not happy. I wonder why
yes
agree
btw
That was the consensus on LET the moment they posted their unsustainable offer. You probably shouldn’t have expected anything in the first place...
UK location. @MassiveGRID
it was a massive red flag from the get go, don't know why so many people bought it back then
Hello @qwertyasd ,
Thank you for contacting MassiveGreed support.
Your downtime has been doubled.
Reguards
Can someone please hack LET and change @MassiveGRID's username to @MassiveSHIT.
Or vibe code a massiveshit.lol website. The domain is free.
Deadpool coming?
Really interesting it seems to be happening in all 3 locations.
Still going on nightly btw (day 26, 1915-2221 last night). Support insisting unaware of any ongoing issues, please send network logs.