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Warning: PrivateLayer experience
Ordered H12 dedicated (Swiss DC, their flagship privacy offering). Was told delivery "in 24h" - didn't happen. Later, "tonight, first thing Friday morning at the latest" - didn't happen either. Friday afternoon, still no server, zero proactive contact from their side.
No update. No apology. No ETA. Nothing until I pushed.
I get that hardware supply can be unpredictable. What's not acceptable: making explicit time commitments you don't keep, twice, with no follow-up. That's not a supply problem, that's a communication culture problem.
Their selling point is Swiss jurisdiction + privacy focus - which attracts clients running workloads where reliability is non-negotiable. Worth knowing before you commit, especially if you're migrating production infrastructure.
A sidenote, when a woman led correspondence with them, they persistently kept calling her "Sir" - despite obviously feminine name, despite her making a remark she was a "her", and after she confronted the perpetrator directly, he arrogantly started calling her "Gender Undisclosed Person". Apparently, they don't think women should be allowed anywhere near servers and hosting hubs.
Unreliable, sexist, and dishonest. I'm shocked with how stark difference there is between limited posting on them and reality, perhaps they write good reviews themselvs.
Comments
They are a known shitty provider.
Besides, Swiss jurisdiction and internet privacy are mutually exclusive, contrary to what some interested parties try to advertise.
You are extrapolating way a bit here in my opinion (unless there's more to it).
"Gender undisclosed person" simply refers to that the concerned lady didn't disclosed her pronouns. If someone is mistaking the gender, then simply tell your pronouns and ever after that they still using inaccurate pronouns, then you have a case here. Otherwise, Gender undisclosed person doesn't really implies "sexist" and no where it also implies that women should not be allowed near servers and sorting hubs.
and if it is a cross country transaction, then there are also cultural factor involved here including probability of language barrier.
What you suggested is exactly what she did!
The timeline was: a lady with a feminine name (say, Monica, Maria, Anne - I don't want to disclose her real name) was called "Sir". So she did add "(she/her)" to her messages. The support kept calling her "Sir". She called them out. They responded with calling her "Gender undisclosed person"
But you are right - there is uncertainty regarding their motives.
Maybe it was just casual petty malice. Maybe someone with horrible attitude was doing the job who could not have cared less.
Anyway, the time of my own, my collaborators and team - wasted. A horrible experience - you're about to have an important meeting in an hour or two - and you still do not have the necessary server you were promised multiple times.
I wish I knew.
Ehh, I admit it was stupid of me not to get it properly checked instead of just relying on vague assumptions.
wtf did I just read!
What exactly makes you think addressing someone personally, in a directly conversation with said person as Hello "Gender undisclosed person", is a totally normal thing to do?
Especially, after said person told you she is well.. a she?
Even if it would be unknown, you still don't address someone as "Gender undisclosed person". You either assume a gender, or you use neutral pronounce in your language.
You DO realize that I wrote, OP has a case if the lady has already told her pronoun but suport refused to accommodate so.
It may be that your response is confusing because that was covered in what you replied to, you even quoted it.
To be honest, I don't think it was confusing because in the very next post, OP addressed exactly that very point. So even if someone misses my words, the reply from OP should have clarified it.
I think a few have developed a bad habit of reading only one or two lines of a post, then skip whatever other posts were in that context, and jumping in to write "wtf"
Yes I think this is the 3rd time you've done that in just this short thread, see your initial response and what you quoted:
https://lowendtalk.com/discussion/comment/4756236/#Comment_4756236
Can you tell what you are trying to say because to be honest, I am not being able to follow.
I've done what exactly (for the 3rd time)?
Screenshots.
How do you add screenshots here?
One thing I am a bit surprised at is calling them gender undisclosed person...
Why go to great lengths to call a woman who wants to be called she/her, not she/her...
I for one, welcome any girl who is interested within the server space! It's well time that we get gender equality within this space!
My rule of them is if it sounds a male name, call them sir, if feminine then she/her and if I am not sure, then dear sir/ma'am.
Out of mere curiosity, within the history of Lowendtalk, have there been female owned server spaces? I remember a meme on women's day here that there are only 3 females here xD, I wonder what might be the answer if we are being a bit more serious though.
Attach some prof-like screenshots !!
What a weird mechanism, it is hardly "adding" an image, only URL.
Of course, a reasonable expectation, and I'm happy to comply with it. Here you go, notice especially dates providing a chronology to it:
https://ibb.co/0j7f2Hb4
https://ibb.co/FL8RBQGF
https://ibb.co/YF9SrbfF
How are you renting servers but don't know the difference between direct image urls and links to html pages?
Probably assumed the she/her is trans (and he's probably right)
But now I have to click those links instead of them being embedded in the thread, too much effort sorry.
Lemme help
plscr002
plscr003
plscr004
Try using your brain, it doesn't hurt as much as they say. Haven't you ever heard about one person in a company managing it /dealing with finances, and another being CTO? Or it's just too much for your limited imagination?
Ah, because nowadays every woman in tech must be trans? Since they are 1-2% of the population, most probably!
He also assumed that a person of a typically feminine name (with no pronouns) was a man or trans woman? Impecable logics you have...
I assume that you are an a33hole - but unlike you, I have quite solide clues.
Apology accepted. I don't give a f* whether or not you are going to use them or not, fall for their practices or not. I've done my part. I wasted my time to help people I don't know. But I have zero incentive to help/inform you in particular.
I also, at some point, obviously must have thought I didn't need to put an effort in verifying the hosting. I think I was a complete idiot back then for doing so. But there is no obligation to learn from my mistake, anybody can be an idiot all the same, and I couldn't care less. I did what was ethical thing to do, EOT
Thank you, much appreciated!
On forums, you can really spot people with grace stand out.
Yeah they're overrepresented in tech and there probably really are more trans renting servers than real women.
And then if they're named Lillith or some shit like that the odds are through the roof.
Generally, the more nerdy the hobby the more represented they are. In infosec you'll find 50 trans women for every real woman.
"Real women"... So you say, PrivateLayer are not old-fashioned sexists, just transphobic against a woman they do not even know is trans, just in case? Just like you?
On a side note, what a disgusting example of a dumb bigot you are. Perhaps you are one of those incel dudes who also think having a penis is the only and sufficient condition that makes a person a man - so you don't have to put any effort? I have nothing but contempt for people like you.
And I have nothing to add, I have better things to do than argue with trolls, Trump's ass-lickers, and so on. I posted what I wanted to post, you got the screenshots. Do whatever you want with it, you may as well delete it.
EOT from me in this thread and on this forum.
Well this took a turn.
I once had some pre-sales questions to them and they have never responded back, so decided that they are dead. At that point they also had expired SSL cert on the website, so there was already 2 red flags.
lmao
What the hell?
Why is @matey0 not already banned?
I agree with you about equality, it's one hundred percent.