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Exactly, imagine if ram prices went down and we say that hey ram prices have gone down in the middle of the contract and we will pay you 17% less now
And yeah we are doing them favour by allowing them to cancel us.
I mean, They will cancel that offer but for them, its nothing as other customers can come.
But to the customer, migration will be hassle, so they are using this fact that customers would have hassle to migrate to a bit of their advantage which feels a little opportunistic to say at the very least or not fully accurate as others have tried to tell too.
In the end, it is the customer of netcup who will suffer from all of this
Whether its from a loss of time to migrate and the hassle regarding that
or whether paying more money all of a sudden.
I honestly don’t understand the point you are trying to make. I paid my hard-earned money for this service, so why shouldn't I care about my own interests?
I don't owe anyone anything, and it makes no sense for me to care about other providers I don't even use. As a student with limited resources, I don't have the "power" to save the industry or worry about the "big picture."
I understand that factors like AI and energy costs have a huge impact, and I can accept that prices may need to increase. However, being asked to pay a surcharge for a period that has already been billed and paid for is truly shocking. In my 21 years of life, this is the first time I have ever seen a business operate this way.
Since I have a professional contract with Netcup, I have every right and necessity to speak up. From my perspective as a customer, it feels a bit disingenuous to ask us to ignore our own rights just to excuse a provider's decision to shift their operational risks entirely onto existing users.
i hear a future president speaking. You got my vote already
Sucks, I only had 1 invoice at the agreed on price, now the next one is 18.45% higher.
So for starters I would suggest cutting the commission for referrals and leaving good prices for customers. Since Netcup provides such good services, a 0.1% commission for you would also be ok, right?
Been using 5 Netcup ARM VMs for over a year now, and I'm pretty happy with them.
Any plans for HA load balancers and S3-compatible storage this year?
if and which commission model they are offering is totally their business decision yes. it gave some beer money and to have that is nice of course. should I expect that to never change because loyalty and ethics and stuff? I don't think so...
just to be clear: of course they must stick to contracts. however, they were clever enough to have an opening clause in their T&C that covers this price increase.
if you are surprised and/or disappointed you have every right to be. maybe next time you choose a provider, you'll remember and search for one, pledges his loyalty and never changing prices to you written in blood ;-)
Why, sir, yes I did. I commented on the OVH price rise here (my dedi was unchanged at EUR 19.79):
https://lowendtalk.com/discussion/comment/4739350/#Comment_4739350
and I didn't comment on my Hetzner, but that went from EUR 45.00 to EUR 46.35
By my reckoning, they're both somewhat less than 18%.
yeah exactly. some small group of legacy dedicateds got lucky, I have similar services and same luck there...
yet, netcup does not even offer such things.
so maybe in a comparison it would be more realistic, you'd rather check the price increases on OVH and Hetzners vps/vserver/cloud products and how that affected existing clients/service.
hint: 18% is somewhat less than that...
Is that cleverness or false marketing that they promoted their servers as having permanent prices while somehow having their T&C clauses to have such opening which you consider "clever"
So is your conclusion that they're all good or all bad?
My conclusion would be that they are all bad, but OVH and Hetzner seem to only be price gouging a specific subset of their customers, whereas netcup is price gouging everyone.
@ralf my conclusion is, that they are just different, but none of them specifically better or worse than the other.
The subset you are referring to is something that netcup does not have, so we can only assume, how they would have handled this.
It's all just subjective point of views, depending on the boat you are in. That is what I was getting at from the beginning...
I have services with all three of them. Existing Hetzner cloud services for instance increased >30%. If I only look at that, it would be worse than netcup. Yet I am lucky enough to also have auction servers, which only increased 3%. I also have only kimsufi with OVH and no VPS. That still doed not make them better, just because it did not affect me...
Overall raising prices does not make them bad providers in my opinion. I'd win nothing if they instead would run out of business in a year or so or if the quality would go to shit instead.
Of course I'd rather keep my money to myself, yet I think it only feels so bad, because there are no real alternatives, because the whole market is impacted.
Hence we should just get over it.
If they keep the prices the same as last year, maybe with an increase for inflation, they won't have ongoing hardware purchasing costs, so they'd make the same or more next year. I thought the point of my post was clear - the ONLY reason they are putting prices up (apart from just because they think they'll get away with it) is because they need to buy new hardware, and the only reason they need to buy new hardware (apart from fixing a tiny percentage of failures) is because they are not content with the profit margins they're currently getting and want even more.
I'm normally fine with companies having a growth mindset, but when it comes at a cost of 20% for existing customers, on whom none of that cost will be incurred, just to grow profits even more, that's greed.
But anyway, they can do what they want. I'm sure they'll lose customers doing this, and actually I hope they lose more than they gain in this process so that they learn a lesson on how to treat loyal customers.
well I canceled my contract with them.... Hope it will cost them more to ask for these 18% than they thought they will gain. Time to get rid of all those idlers...
Already been moving away from NetCup.
Just stop the €5 coupons, problem solved.
https://finance.yahoo.com/news/google-breakthrough-spurs-chip-selloff-022926567.html so based on this if prices of the memory go down in the near future our servers prices will go down as well right?😅
Saying permanent price and rising it, is a dick move. New clients should have higher prices old clients are grandfathered into old contracts. Never heard of US company doing something like this... is such thing popular in europe?
If we can't trust "permanent price" how can we trust your up time or service obligations?
I would feel much better if they would say we are raising the price to fix/modernize our backend or improve connection speeds.
Speaking of, why is server backend not modernized? Considering europe has way cheaper IT labor , and with help of all AI coders i dont see it being that expansive 🤔
Me too, netcup lowered themself into enshitification of their contracts
This deserve a thread. In case all of you missed this, @host_c, @tentor, @oloke, @onidel, @ServerBachelor, @dedipromo, @ServerAstra
Haven't increased prices yet but promotions will be back for sure
👍
In case someone didn't read:
With TurboQuant 6x less memory used by KV:
Well DDR6 is being prepared some time, same as PCIe 5.0. 6G also comming soon.
This will not make memory prices go down. Just think of it as if you were Pichai or Zuckerberg. The money is on the table already, and is not going anywhere.
If indeed the new technology uses only 6x less hardware, the big techs will simply buy 6x more hardware, and they will train their AI models with 6x throughput.
And the day when 50% of LET users lose their jobs will arrive 6x faster.
This is not a good news at all for an average Joe here on LET.
You should go play outside it's really nice outside. Let the industries be. Don't buy anything.
I guess their month end sale events are now a thing of the past
Yes, the CEO already announced there will be no Easter sale this year..
When will the production volume of CPUs and SSDs finally be able to keep pace with the consumption rate of AI data centers? 🥲