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MassiveGRID NYC nightly outages.
I don't know if there's anyone left using these guys, but if there are have you noticed NYC location connectivity going to shit for 3-4hrs during EST primetime for the past several nights?
They want traceroutes and such to diagnose it of course and maybe I will when it happens tonight, but I was a little amused they seemed unaware of the ongoing issue.
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I kinda understand that.
Servers are so slow, they probably don't even notice when they're actually down.
MassiveOutage™
Another MassiveGRID outage thread, I'm sick of them to be honest.
MassiveShit™
Weird. My 3 MG VDS and VPS (DE & UK) are up and running fine but even weirder they (mainly UK) seem to be faster than half a year ago. Maybe just a lucky fluke, we'll see. I'll report back once I have a couple of result sets.
I left MassiveGrave many days ago.
Why am i not surprised to open this thread and find a jsg "mine are still working!!!!" post
At this point, it's a trope. Someone should feed his comments to LLM and calculate the % of comment that mention server status
no one anymore uses Massivegrid vps. its was always down.
MassiveGreed ™
So as it happens I sat down at my desk a few minutes after the nightly issue started and grabbed some mtr runs from a dozen or so other vps and dropped a link to support.
I haven't yet seen a reply but within minutes connectivity was restored and no further interruptions show in my logs for the evening. Will see tonight if it's over I guess.
I have to say, MassiveGRID’s London node has been impressively “stable” lately — consistently failing every night between 22:00 and 02:00. Since March 2, the network has been reliably unstable during this time window, with intermittent outages and even complete disconnections. It almost feels like a “scheduled downtime feature.”
I have submitted support tickets, but there has been no meaningful assistance so far. The responses have been consistently the same — they are “still investigating an issue affecting the service,” as if the problem itself has turned into a long-term project rather than something that actually needs to be fixed.
Things got even more interesting starting March 18, when this “feature” was upgraded from daily outages to hourly ones. Now my bot dutifully reports that the VPS is down almost every hour, only for it to come back shortly after. Rinse and repeat. At this point, it feels less like hosting and more like running a heartbeat monitoring experiment.
Honestly, this is no longer just a stability issue — it’s practically a product feature. The name “MassiveGRID” feels a bit misleading now; “MassiveFailure” would be a far more accurate description of the service.
May be down for the count tonight.
The joke (on me really) is all the complaints about them went past me cuz all I cared about was the connectivity and until now it was great! Now I'm at day 15 of 3-4hrs downtime per day. HA HA motherfucker!
This has been happening every day recently. This is the first time I've seen ping times exceeding 2000... Hahaha, I feel like they're about to run away.
There has been an 11 hour service outage in London now, no tickets have been answered.
Downtimes are perfect to claim you have to buy a higher priced server to get less downtimes.
hey look nyc down, this is my surprised face
Fortunately the service we have at MassiveGrid isn't part of the primary core of our operation. But this nightly downtime, with the recent price increase, it's not making staying there all that appealing.
The one thing that did appeal to me with MassiveGrid when I started was the ability to customize all of the resource types. Pay a base price, and then $x for the number of CPU cores, $y for the amount of memory, $z for the amount of disk space. Are there any other VPS providers that provide that?
All the VPS providers I see all seem to be cookie cutter designed. You get X CPUs, Y Memory, and Z disk space for price P or you can get B CPUs, C Memory, and D disk space for price Q.
Being able to customize these resources to however we see fit was appealing to us. Just wondering if there are any other services out there like that.
Mine still down
Mine: https://hetrixtools.com/report/uptime/4b53a3534cd260702c07afc5b3e00197/
They're hardcore pretending nothing is going on so I'm just gonna stop wasting time and write it off, good luck to the rest of you!
Sorry to disappoint but (a) one stopped working at all (no connectivity), and (b) "is working" doesn't mean a lot, HOW they work and perform is relevant. Answer: mostly very poorly and with extremely high spread.
And sorry again, but I don't like to bash or to blindly laud products just because I like or dislike the provider, I prefer to observe and collect, and talk about facts.
Re (a) above, I opened a ticket yesterday and got a response today, stating that they are aware of the problem and working on it.
Remarks:
That said,
My DE VPS is, pardon my french, simply utterly crappy. Example: where one would expect a value between 150 and 200 [MB/s] with ProcMem SC on an E5v4, what I actually see average over 30 runs is 72, and with an extremely high spread (15.8% to 290.9%) that is, brutally over-occupied!
The disk performance is very poor as well.
And connectivity is quite poor too plus failure rates are quite high.
My UK VDS (cost: 3 to 4 times that of a VPS) is somewhat better and in the ballpark of other providers' VPS with an E5v4, also in terms of spread.
The disk is poor with 4k/4t only 8.8 MB/s and 2.25 kIOps - but quite stable (very low spread). All in all acceptable for the class of product.
Connectivity is much better than the other server's and in fact acceptable to decent (modulo many targets not reached).
My UK VPS: Idk because it's dead in the water connectivity-wise.
TL;DR A shit-show. The two VPS were crappy almost from the get-go and the "VDS", while at least working and in an actually usable ballpark is far, far away from VPS from some other providers on LET in the $20-$30 per year range.
In other words: the MG VPS are utter crap and the VDS is quite overpriced.
As I said above: "it's running" means little, the relevant question is HOW it's running.
hehe fully opposite for me. I have all 3 locations, UK, DE and NY and UK server is complete shit, goes offline for up to 23hrs a day lately, while NY is maybe offline for an hour every 2-3 days, and DE is the most stable with weekly 1hr offline.
whatever my arguments trying to get support, they just tell me "get a more expensive plan". which is an oxymoron.. i only use 2-3% CPU and 3-4mbps bandwidth, yet supposedly i am running out of resources.. the fact that other 2 servers are doing relatively fine - doesn't matter to MG people.. i simply stopped using UK location.,. here's munin chart re: uptime within 1 last week - it is just a joke. 💩💩💩
Btw FWIW the "dead in the water" UK VPS is back up again since about an hour or so. Will report back in case there is a positive surprise wrt performance (don't hold your breath).
But kudos to their support for not only reacting to tickets but actually solving problems during a weekend!
(If only their products were half as good as their support ...)
It's dead, Jim.
oh god, it's happening again for UK VPS
they got me with 4year lock in and i pretty much gave up on it. shit's slow and getting nightly disconnects in ny. massivescam
I was experiencing the exact same thing a few days ago. And recently, it has gotten worse, with downtime becoming irregular.
One thing I notice is that some other hosts on the same subnet are up, e.g., the .1 IP address. Also, there are issues pinging the gateway/other local IPs within the server (through VNC).