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Comments
No, it's just you. Webmail works fine for me.
I find it strange to post this here instead of contacting your provider.
No
Nghia, can you list your spam folder content and take screenshot?
Nothing in there
Anyone have trouble with webmail lately? I find that when it is available in recent days, it's almost always slow and usually unusable for me.
Maybe try to host your own webmail or ... using email client?
lmao
That is such a helpful reply. Can't thank you enough. Maybe we should also suggest that to users of Fastmail, Gmail, MXroute, etc.
I mean, the email client option tho.
Yeah, we should completely give up on webmail because it can never be good.
Who hurt your feeling that made you feel so negative about all this?
I mean, if you feel webmail is slow sometimes, change to a client, you can be back to your webmail anytime soon right?
Why do you have to say such things like "we should completely give up on webmail"?
Yeah, you should give up on doing anything because of such a low moment in life.
my mail is going/coming instantly. nothing seems down. but webmail was slow sometimes.
No feeling. I shared physical (ie, time) observations about a core component of a popular product. Someone implied those observations don't matter because that component should be avoided anyway. As part of sarcasm, I mentioned Fastmail to counter the assumption that webmail is inherently inferior. If NameCrane should not (or does not want to be) compared to the industry's best, that's a different matter.
In any case, I noticed performance at NameCrane is significantly improved today.
Fastmail is the industry's best?
It seems the ftp stuff is putting a lot of load on the web side and causing issues. I’m going to add some logging a little later tonight and likely put a per user connection limit.
For now I’ve left it off and can confirm web feels worlds better.
If anyone can find a webmail experience that gets close to Fastmail's sheer speed, intuitiveness, responsiveness and overall quality of user interface, constant uptime and reliability, I want to know about it. In other words, yeah, I dig it and I think I have enough experience to write what I wrote. Again, if someone else has accomplished what Fastmail did, please tell me.
wrong post.
(It seems that SQL is down on UK DA server
tagging @Francisco @NameCrane )
No
I love CraneMail but i can confirm it's a litle slow for me too recently. Since this is rare i did notice.
Fastmail is the industry's best?> @gbzret4d said:
Who is better? (Not necessarily cheaper.)
Gmail, zohomail, inbox.eu
Bro there is zero chance gmail web interface is faster than .. anybody, come on what are you even doing.
Is this us1? Let me know how its been over the past ~24 hours. We didn't experience the nightly burp, which Smartermail sorted in their latest version.
I've not finished the tweaks to the FTP side so we can track things, but i need to do that fast since people are upset its down.
Francisco
no!
and very expensive. in 2025, after almost 20 years of using fastmail, i turned my back on it and left this service.
Who did you move to?
What were you paying Fastmail?
@Francisco, I noticed a somewhat related issue... I'm using Apple Mail with MAPI / EWS credentials, and every once in a while it's not showing some messages that are definitely visible in the webmail interface. I haven't tested if IMAP is better, but would rather stay on EWS...
Any idea or suggestion?
TIA
Edit: I found I need to periodically "rebuild" the mailbox and that seems to help. Still wonder what causes the need to do this, as it's not a huge mailbox by any stretch of imagination
i use Gmail for a very long time, both free and paid account, i don't have any problem
Apple Mail uses EAS not EWS. our EAS isn't perfect since we use an opensource alternative. I'll see if I can do some tweaks, it might just be a timeout issue on our end, or its from when SM has to restart (OOM issues, etc).
In the last last version they merged a memory leak fix that i'm sure we were getting hit with.
The mobile "em client" is quite good and free. It works with EWS which is native to SM and will work better than our EAS.
Francisco
I'm using the desktop EM Client, but had some sync issues with the Android app.
That was a year ago, maybe I give another try.