All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.
WHMCS users – what do you actually monitor besides uptime?
whmcstools
Member
Hello All,
I’m building an uptime monitoring tool aimed specifically at hosting providers — currently it supports basic Ping, Port and HTTP checks. It’s called StatusEagle (statuseagle.com) and it’s still early stage.
Before I start building deeper WHIMS-specific monitoring into it, I’d really appreciate some input from people actually running WHMCS in production.
A few things I’m trying to understand:
1) Do you run more than one WHMCS installation (multiple brands / separate billing systems), or usually just a single instance?
2) Would a centralized dashboard showing WHMCS health (cron status, last run time, system health warnings, order activity, etc.) be useful?
3) Are there any “business alerts” you wish you had?
No new orders for X hours?
Cron didn’t run?
Payment gateway failures?
Module/API errors?
4) What’s the most annoying WHMCS issue you’ve faced that monitoring could have caught earlier?
just want to make sure I’m building something that actually solves real problems for hosting workflows instead of just adding generic monitoring features.
Appreciate any insights from those running WHMCS at scale.
Comments
Just ask llm. It will provide mvp and will code it for you. Test it and then come here to ask.
4) Subscription fee
Sorry but I don't see the point of this at all. Why would WHMCS need monitoring, plus it has health checks built in?
Thanks a lot for your reply, It do have health checks.
I might be wrong, but have you seen some in-built ways in WHMCS for the below issues to get some notification?
1) A way to get alert if some order checkout failed due to a payment gateway error?
2) We were getting an order for a Product at least once per day,
we should get notified, if no order came for this product yesterday?
May be not an issue, but just getting an email might help to double check?
3) I guess if you have multiple WHMCS installations, getting an overview of all the installations in a single dashboard will be good?