Onidel Cloud's Thread - Announcements, Feedbacks and Discussions!

oloke · February 12

@network said:
Is the S3 file browser buggy for anyone else? While browsing buckets, most of the time I get "No Data". I can browse data using other S3 clients just fine.

Yes, I've confirmed the buggy behavior. We will try to get it fixed ASAP.
Thank you for reporting and sorry for that.

onidel · February 26

a quick recap of what we've been working on over the past few weeks:

Object Storage & Storage VM launched in Sydney.
Several improvements to our Object Storage service to simplify management and enhance reliability, including: Bucket-scoped access keys, support for Object Lock (compatible with Veeam Backup), compatibility fixes for Nextcloud.
Introduced an IP List feature to simplify firewall rule management. We also provide common prefix lists such as CloudFront, UptimeRobot, HextrixTools, and more.
Updated the ticket form to include a confidential field for sensitive information shared with support specialists. Data submitted in this field is automatically and permanently removed from the database after 7 days. We've also implemented a local AI to scan and redact potential sensitive data from tickets.
Launched a new helpdesk system with enhanced functionality and scoped permissions, enabling our support team to assist customers more effectively.
Acquired additional IP blocks to support future growth. Our strategy is to continue leasing while gradually acquiring more IP space to stay proactive and prepared.

Last but not least - please join us in welcoming @oloke to the team! It's been fantastic having him onboard. In just a few weeks, he's already made a significant impact on both customer support experience, knowledgebase and internal process improvements. We're incredibly lucky to have him with us

AlteredParadox · February 26

@onidel said:
a quick recap of what we've been working on over the past few weeks:

Object Storage & Storage VM launched in Sydney.

Several improvements to our Object Storage service to simplify management and enhance reliability, including: Bucket-scoped access keys, support for Object Lock (compatible with Veeam Backup), compatibility fixes for Nextcloud.

Introduced an IP List feature to simplify firewall rule management. We also provide common prefix lists such as CloudFront, UptimeRobot, HextrixTools, and more.

Updated the ticket form to include a confidential field for sensitive information shared with support specialists. Data submitted in this field is automatically and permanently removed from the database after 7 days. We've also implemented a local AI to scan and redact potential sensitive data from tickets.

Launched a new helpdesk system with enhanced functionality and scoped permissions, enabling our support team to assist customers more effectively.

Acquired additional IP blocks to support future growth. Our strategy is to continue leasing while gradually acquiring more IP space to stay proactive and prepared.

Last but not least - please join us in welcoming @oloke to the team! It's been fantastic having him onboard. In just a few weeks, he's already made a significant impact on both customer support experience and internal process improvements. We're incredibly lucky to have him with us

Celebratory @oloke specials when!?!

skimply153 · February 26

@oloke is awesome! Onidel is lucky to have him.

EDIT: now gimme deals

jar · February 26

Onidel is almost in production for MXroute! They'll be the second location for our outbound relay.

nghialele · February 26

So many good news 🥰

rpqu · February 26

@AlteredParadox said:

@onidel said:
a quick recap of what we've been working on over the past few weeks:

Object Storage & Storage VM launched in Sydney.

Several improvements to our Object Storage service to simplify management and enhance reliability, including: Bucket-scoped access keys, support for Object Lock (compatible with Veeam Backup), compatibility fixes for Nextcloud.

Introduced an IP List feature to simplify firewall rule management. We also provide common prefix lists such as CloudFront, UptimeRobot, HextrixTools, and more.

Updated the ticket form to include a confidential field for sensitive information shared with support specialists. Data submitted in this field is automatically and permanently removed from the database after 7 days. We've also implemented a local AI to scan and redact potential sensitive data from tickets.

Launched a new helpdesk system with enhanced functionality and scoped permissions, enabling our support team to assist customers more effectively.

Acquired additional IP blocks to support future growth. Our strategy is to continue leasing while gradually acquiring more IP space to stay proactive and prepared.

Last but not least - please join us in welcoming @oloke to the team! It's been fantastic having him onboard. In just a few weeks, he's already made a significant impact on both customer support experience and internal process improvements. We're incredibly lucky to have him with us

Celebratory @oloke specials when!?!

Birthday deals is a must

oloke · February 26

@onidel said: Last but not least - please join us in welcoming @oloke to the team! It's been fantastic having him onboard.

@skimply153 said:
@oloke is awesome! Onidel is lucky to have him.

@AlteredParadox said:

@onidel said:
a quick recap of what we've been working on over the past few weeks:

Object Storage & Storage VM launched in Sydney.

Several improvements to our Object Storage service to simplify management and enhance reliability, including: Bucket-scoped access keys, support for Object Lock (compatible with Veeam Backup), compatibility fixes for Nextcloud.

Introduced an IP List feature to simplify firewall rule management. We also provide common prefix lists such as CloudFront, UptimeRobot, HextrixTools, and more.

Updated the ticket form to include a confidential field for sensitive information shared with support specialists. Data submitted in this field is automatically and permanently removed from the database after 7 days. We've also implemented a local AI to scan and redact potential sensitive data from tickets.

Launched a new helpdesk system with enhanced functionality and scoped permissions, enabling our support team to assist customers more effectively.

Acquired additional IP blocks to support future growth. Our strategy is to continue leasing while gradually acquiring more IP space to stay proactive and prepared.

Last but not least - please join us in welcoming @oloke to the team! It's been fantastic having him onboard. In just a few weeks, he's already made a significant impact on both customer support experience and internal process improvements. We're incredibly lucky to have him with us

Celebratory @oloke specials when!?!

Thanks for the support everyone

It's a pleasure to work with @onidel

bdl · February 26

@jar said:
Onidel is almost in production for MXroute! They'll be the second location for our outbound relay.

I read that as @oloke being almost in production

nghialele · February 27

I think we need some @oloke special deals

AlteredParadox · February 27

I don't have an @onidel chicken yet. We definitely need @oloke specials

nghialele · February 27

@AlteredParadox said:
I don't have an @onidel chicken yet. We definitely need @oloke specials

I would love to have moar

equalz · February 27

Onidealz

Smigit · February 27

@rpqu said:

@AlteredParadox said:

@onidel said:
a quick recap of what we've been working on over the past few weeks:

Object Storage & Storage VM launched in Sydney.

Several improvements to our Object Storage service to simplify management and enhance reliability, including: Bucket-scoped access keys, support for Object Lock (compatible with Veeam Backup), compatibility fixes for Nextcloud.

Introduced an IP List feature to simplify firewall rule management. We also provide common prefix lists such as CloudFront, UptimeRobot, HextrixTools, and more.

Updated the ticket form to include a confidential field for sensitive information shared with support specialists. Data submitted in this field is automatically and permanently removed from the database after 7 days. We've also implemented a local AI to scan and redact potential sensitive data from tickets.

Launched a new helpdesk system with enhanced functionality and scoped permissions, enabling our support team to assist customers more effectively.

Acquired additional IP blocks to support future growth. Our strategy is to continue leasing while gradually acquiring more IP space to stay proactive and prepared.

Last but not least - please join us in welcoming @oloke to the team! It's been fantastic having him onboard. In just a few weeks, he's already made a significant impact on both customer support experience and internal process improvements. We're incredibly lucky to have him with us

Celebratory @oloke specials when!?!

Birthday deals is a must

Speaking of birthdays, wishful thinking naturally, but it’d be cool if there was a small bandwidth uptick or something as a retention thing on the anniversary of plans.

Anyway, been about a month now. Sydney S3 hasnt missed a beat after I cut over from SG (which was also rock solid, just further away).

allthemtings · February 27

Thanks for saving my dog from a burning building @oloke top guy

machinetto · February 27

Hi @onidel. I'm interested in your Singapore location. Do you offer a trial period?

oloke · February 27

@machinetto said:
Hi @onidel. I'm interested in your Singapore location. Do you offer a trial period?

Thank you for the interest.
We do not offer trial periods (with some exceptions for large deployments or special use-cases).
However I have sent you an offer in DM

Murv · February 27

@oloke said: However I have sent you an offer in DM

How come I never got that free-for-life offer in my DM?

allthemtings · February 27

@Murv said:

@oloke said: However I have sent you an offer in DM

How come I never got that free-for-life offer in my DM?

He must of missed it, try sending a pm asking for it a few more times

allthemtings · February 27

https://onidel.com/services/block-storage

When selecting any option HDD/NVME and creating a volume it goes to 404

https://cloud.onidel.com/cloud/storage/block-storage/order - working

https://cloud.onidel.com/cloud/storage/block/create - broken

btw m8s @onidel @oloke

Murv · February 27

@allthemtings said: He must of missed it, try sending a pm asking for it a few more times

Yeah, told me free lifetime deals was not possibel so I'm negotiating for a $0.01/yr offer.

onidel · February 27

@allthemtings said:
https://onidel.com/services/block-storage

When selecting any option HDD/NVME and creating a volume it goes to 404

https://cloud.onidel.com/cloud/storage/block-storage/order - working

https://cloud.onidel.com/cloud/storage/block/create - broken

btw m8s @onidel @oloke

ty, fixed

allthemtings · February 27

@onidel said:

@allthemtings said:
https://onidel.com/services/block-storage

When selecting any option HDD/NVME and creating a volume it goes to 404

https://cloud.onidel.com/cloud/storage/block-storage/order - working

https://cloud.onidel.com/cloud/storage/block/create - broken

btw m8s @onidel @oloke

ty, fixed

no problem, you can find the invoice in your inbox at my usual rate

onidel · February 27

btw, we have two upcoming planned maintenance windows in Singapore and New York. No downtime is expected aside from the brief routing reconvergence events.

BGP/BYOIP in Singapore via SG.GS only will be interrupted during the maintenance window.

https://status.onidel.com/maintenance

cxplay · February 27

Can S3 waive outbound bandwidth fees between with same regions? Yes, just like AWS. I haven't compared S3 outbound fees with VPS.

Silvest · March 10

@onidel Any update on SSE-KMS ?

stvna · March 11

When connecting to YouTube via Onidel SG, YouTube is connected to CDN in Warsaw. Would it be possible to fix this or improve the routing?

Since Google publishes its IP address ranges (link), splitting the traffic through Cloudflare WARP resolved the issue. Is there a cleaner alternative?

jmgcaguicla · March 12

Any plans to do configurable bucket policies for object storage?

onidel · March 14

@stvna said:
When connecting to YouTube via Onidel SG, YouTube is connected to CDN in Warsaw. Would it be possible to fix this or improve the routing?

Since Google publishes its IP address ranges (link), splitting the traffic through Cloudflare WARP resolved the issue. Is there a cleaner alternative?

we don't have direct control over how Google chooses to route traffic. Work is in progress to update ip geolocation though.

@jmgcaguicla said:
Any plans to do configurable bucket policies for object storage?

not available in the UI yet (mostly to simplify things), but you can update the bucket policies using your access and secret keys via the CLI or through your code. maybe @oloke can do a quick tutorial for our fellas?

stvna · March 14

@onidel said: we don't have direct control over how Google chooses to route traffic. Work is in progress to update ip geolocation though.

Thank you! Looking forward to it

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