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please send a ticket and give me the ID
Edit: Solved
Ticket was EGK-088153
Server is back up now. Thanks!
I have been trying to resolve a payment issue for approximately two days, but so far I have not received any support or response.
I do not believe it is normal for this situation to take this long without any assistance, especially as the payment remains pending and I am unable to proceed.
I would appreciate any feedback or support from the team.
Hello, ticket id?
UXP-180996
Order Number: 8312198814
1+ core 🙏
Order 7133998246
Please add 10gb storage if possible, thanks!
Thanks for the offer.
Order Number: 2407822011
Extra vcpu please and thank you.
Order Number: 2958034754
Port upgrade up to 10Gbps please. Thank you.
I'm still curious about the original email statement
The new email, that got send out on the 25th doesn't clarify it either. It states "promotional VPS", which would include every single offer you ran in the past. Not only the ones with A-Z and/or the black friday ones.
Any published Gbps/pps capacity for the ddos protection?
At the moment our network is under GSL, you can check on their website the capacity
Instead for the W series and Storage we use PletX
Offers that do not fall within what is written in the email and which therefore have not had a price increase, are not entitled to the compensatory bonus
That was from before the compensatory email went out. So I don't care about that. I was only curious about the price increase of promotional vps that were not directly specified but technically not excluded. thank you for your statement
So I misunderstood, Sorry.
All the offers other than those listed, will not have price changes
@DeluxHost, Ticket Created #RCV-416895
I am still waiting for a response to my support ticket #UXP-180996.
So far, I have not received any feedback or assistance regarding this issue.
I would appreciate an update as soon as possible.
@DeluxHost - any way to order a w4 or y4 to try out? They seem to never have stock.
Very good prices
Can I get bonuses?
Order Number: 5340460994
Order Number: 8257989252
Thanks for offer, good prices!
Order Number: 7732768691
I still haven't received the gift from the last time, I ordered on Jan 5th. Order Number: 5096748496. Please reply to me
Thanks everyone for your orders! We've restocked again and will be checking all tickets again soon.
Freebies will be delivered within this week, please place your order number here.
nice
Thank you
Order ID: 7229730996
Thanks for the order
since I have a routing issue ticket I can't raise one for the compensation
I have seen a major performance increase. Mine increased from 1150 to 1498.
Before:
After:
@DeluxHost care to take a look at Ticket #BHZ-927703? Cant use system till you do. Thanks.
Nothing
My order number is 1033037768, and I would also like to receive the bonus, if possible.
Thank you very much for the excellent service.