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DeluxHost.net | LAST CHANCE | Ryzen 9 VPS (W/M) + New N Offer + Storage VPS | From €4/yr and 1,49€/m

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Comments

  • @jsg said:

    @ff344434 said:

    @jsg said:

    @DeluxHost said:

    @jsg said:

    @DeluxHost said:

    @jsg said:
    @DeluxHost

    Can you give us an ETA? (plus-minus half an houer is good enough).

    At the moment everything seems to be working and under control, but we are working on it, the servers should be online.

    Hmmm, my client panel still doesn't show a new VPS. Maybe my own mistake but if so, what am I doing wrong?

    Can you open a ticket? This is not normal.

    And send me the id please

    Done.

    Update:

    I got AI SLOP from some fucking AI-assistant within minutes. And again after responding "Please NO AI SLOP!!!".

    This is turning ugly. Throwing AI slop at customers who already paid in advance and are waiting for their VPS being activated is a very, very bad move!

    the same to me. still not have my service up for 4 hours around after the purchase

    Sad, really sad. In case I encounter that fucking AI assistant again, I'll refrain from buying from @DeluxHost.

    as to my previous purchasing of VPS from other merchants, the service always supposed to be created automatically. don't know what happened to this one

  • @ff344434 said:

    @jsg said:

    @ff344434 said:

    @jsg said:

    @DeluxHost said:

    @jsg said:

    @DeluxHost said:

    @jsg said:
    @DeluxHost

    Can you give us an ETA? (plus-minus half an houer is good enough).

    At the moment everything seems to be working and under control, but we are working on it, the servers should be online.

    Hmmm, my client panel still doesn't show a new VPS. Maybe my own mistake but if so, what am I doing wrong?

    Can you open a ticket? This is not normal.

    And send me the id please

    Done.

    Update:

    I got AI SLOP from some fucking AI-assistant within minutes. And again after responding "Please NO AI SLOP!!!".

    This is turning ugly. Throwing AI slop at customers who already paid in advance and are waiting for their VPS being activated is a very, very bad move!

    the same to me. still not have my service up for 4 hours around after the purchase

    Sad, really sad. In case I encounter that fucking AI assistant again, I'll refrain from buying from @DeluxHost.

    as to my previous purchasing of VPS from other merchants, the service always supposed to be created automatically. don't know what happened to this one

    Their connection between WHMCS and VirtFusion seems to be broken as I also cannot access data from VirtFusion within WHMCS. That would explain why the automatic deployment is also not functioning.

    Thanked by 1DeluxHost
  • @NotFoundException said:

    @ff344434 said:

    @jsg said:

    @ff344434 said:

    @jsg said:

    @DeluxHost said:

    @jsg said:

    @DeluxHost said:

    @jsg said:
    @DeluxHost

    Can you give us an ETA? (plus-minus half an houer is good enough).

    At the moment everything seems to be working and under control, but we are working on it, the servers should be online.

    Hmmm, my client panel still doesn't show a new VPS. Maybe my own mistake but if so, what am I doing wrong?

    Can you open a ticket? This is not normal.

    And send me the id please

    Done.

    Update:

    I got AI SLOP from some fucking AI-assistant within minutes. And again after responding "Please NO AI SLOP!!!".

    This is turning ugly. Throwing AI slop at customers who already paid in advance and are waiting for their VPS being activated is a very, very bad move!

    the same to me. still not have my service up for 4 hours around after the purchase

    Sad, really sad. In case I encounter that fucking AI assistant again, I'll refrain from buying from @DeluxHost.

    as to my previous purchasing of VPS from other merchants, the service always supposed to be created automatically. don't know what happened to this one

    Their connection between WHMCS and VirtFusion seems to be broken as I also cannot access data from VirtFusion within WHMCS. That would explain why the automatic deployment is also not functioning.

    seems a desaster with the promotion's on sale going.

  • DeluxHostDeluxHost Member, Patron Provider
    edited January 28

    @jsg The issue will be resolved within 1 hour. The reason it's not creating the VPS is because there appears to be some connection issues between WHMCs and Virtfusion, so as soon as those are resolved, all bulk orders will be accepted and ready.

    thanks for your feedback regarding the AI. It helps us understand and make a decision more easily, as it's still in beta, but we'll make the final decision this week.

    Thanked by 1jsg
  • @ff344434 said:

    @NotFoundException said:

    @ff344434 said:

    @jsg said:

    @ff344434 said:

    @jsg said:

    @DeluxHost said:

    @jsg said:

    @DeluxHost said:

    @jsg said:
    @DeluxHost

    Can you give us an ETA? (plus-minus half an houer is good enough).

    At the moment everything seems to be working and under control, but we are working on it, the servers should be online.

    Hmmm, my client panel still doesn't show a new VPS. Maybe my own mistake but if so, what am I doing wrong?

    Can you open a ticket? This is not normal.

    And send me the id please

    Done.

    Update:

    I got AI SLOP from some fucking AI-assistant within minutes. And again after responding "Please NO AI SLOP!!!".

    This is turning ugly. Throwing AI slop at customers who already paid in advance and are waiting for their VPS being activated is a very, very bad move!

    the same to me. still not have my service up for 4 hours around after the purchase

    Sad, really sad. In case I encounter that fucking AI assistant again, I'll refrain from buying from @DeluxHost.

    as to my previous purchasing of VPS from other merchants, the service always supposed to be created automatically. don't know what happened to this one

    Their connection between WHMCS and VirtFusion seems to be broken as I also cannot access data from VirtFusion within WHMCS. That would explain why the automatic deployment is also not functioning.

    seems a desaster with the promotion's on sale going.

    There were many customers including me, that received their server instantly. You were just unlucky buying your server during the downtime. Happens.

  • vish2336vish2336 Member
    edited January 28

    invoice #18828
    will appreciate +1 core & RAM

  • jsgjsg Member, Resident Benchmarker
    edited January 28

    @DeluxHost said:
    @jsg The issue will be resolved within 1 hour. The reason it's not creating the VPS is because there appears to be some connection issues between WHMCs and Virtfusion, so as soon as those are resolved, all bulk orders will be accepted and ready.

    thanks for your feedback regarding the AI. It helps us understand and make a decision more easily, as it's still in beta, but we'll make the final decision this week.

    OK, sounds acceptable ("resolved within 1 hour").

    As for the AI slop, I get it, some other providers also have the frankly nonsensical IMO habit of providing an automated, but at least short, automatic response along the lines of "your ticket has been received and shortly taken care of".
    Nonsensical because of course a provider receives my ticket sent in their own system! But at least short is tolerable because it usually keeps the prior HUMAN post on screen - your long AI slop however does not, yuck!

    And now I'll patiently wait for another hour or 90 mins (shit happens, no problem).

    Thanked by 2DeluxHost CatBro282
  • kaitkait Member

    where is the imprint? I mean do you want to explain this?

    Thanked by 1384_cz
  • @DeluxHost
    I cannot open control panel for my services today. It worked yesterday.
    I also cannot start a ticket - because one is already opened with AI responces only.
    Ticket #HFI-657267 - I have added open control panel problem to this ticket....

  • DeluxHostDeluxHost Member, Patron Provider
    edited January 28

    @kait said:

    where is the imprint? I mean do you want to explain this?

    Thanks for the report, but our license appears to have been renewed regularly and the domain is correct. :)

    (try www.billingdeluxhost.net)

    Since this morning, however, there also appear to be issues with virtfusion too. It's likely all related. The technical team is working on the issue and will resolve it shortly.

    At the moment no external applications appear to be reaching our site.

  • DeluxHostDeluxHost Member, Patron Provider

    @zyxmon said:
    @DeluxHost
    I cannot open control panel for my services today. It worked yesterday.
    I also cannot start a ticket - because one is already opened with AI responces only.
    Ticket #HFI-657267 - I have added open control panel problem to this ticket....

    It will be solved soon!

  • kaitkait Member

    @DeluxHost said: www.billingdeluxhost.net

    The domain should not include the www. prefix

    Thanked by 1DeluxHost
  • DeluxHostDeluxHost Member, Patron Provider

    @kait said:

    @DeluxHost said: www.billingdeluxhost.net

    The domain should not include the www. prefix

    ah, then my bad.

    Anyway, time to understand the general problem and it will be solved 100%

    I'm pretty sure it's related

  • kaitkait Member

    @DeluxHost said:

    @kait said:

    @DeluxHost said: www.billingdeluxhost.net

    The domain should not include the www. prefix

    ah, then my bad.

    Anyway, time to understand the general problem and it will be solved 100%

    I'm pretty sure it's related

    WHMCS sucks regardless and their verify page has been broken in the past :smile: keep doing unsustainable deals my neighbor, I'll keep laughing my anus off.

    Thanked by 1DeluxHost
  • DeluxHostDeluxHost Member, Patron Provider

    @kait said:

    @DeluxHost said:

    @kait said:

    @DeluxHost said: www.billingdeluxhost.net

    The domain should not include the www. prefix

    ah, then my bad.

    Anyway, time to understand the general problem and it will be solved 100%

    I'm pretty sure it's related

    WHMCS sucks regardless and their verify page has been broken in the past :smile: keep doing unsustainable deals my neighbor, I'll keep laughing my anus off.

    Thanks for your continued support, I appreciate it anyway :D <3

    Thanked by 1kait
  • @kait said:

    @DeluxHost said:

    @kait said:

    @DeluxHost said: www.billingdeluxhost.net

    The domain should not include the www. prefix

    ah, then my bad.

    Anyway, time to understand the general problem and it will be solved 100%

    I'm pretty sure it's related

    WHMCS sucks regardless and their verify page has been broken in the past :smile: keep doing unsustainable deals my neighbor, I'll keep laughing my anus off.

    I mean they accept PayPal, as long as I can pay using PayPal, I'm fine using their service. In the event of a cancelation or exit scam, I would just get refunded easily and go on. In my opinion the service is good for what it costs. The irregular timeouts and everything don't bother me.

    As I stated on another thread before. I feel like they are trying to do their best and try to get into the market by having such low prices and maybe evolve into something bigger someday, but we'll see.

  • Order Number: 9400538053
    +1 vCore please :)

  • @DeluxHost Is it possible to get refunded or to get the refund of unused months I purchased a year.

  • zwogzwog Member

    Has anyone seen an actual increase in performance after getting an extra vCore? I purchased a V-3 at the last offer and went from 2 core initially to 4 (LET freebie + compensation bonus), the multi core performance did not increase a bit.

    https://browser.geekbench.com/v6/cpu/15463074
    https://browser.geekbench.com/v6/cpu/16269304
    https://browser.geekbench.com/v6/cpu/16277203

  • sirnumzsirnumz Member
    edited January 28

    @zwog said:
    Has anyone seen an actual increase in performance after getting an extra vCore? I purchased a V-3 at the last offer and went from 2 core initially to 4 (LET freebie + compensation bonus), the multi core performance did not increase a bit.

    https://browser.geekbench.com/v6/cpu/15463074
    https://browser.geekbench.com/v6/cpu/16269304
    https://browser.geekbench.com/v6/cpu/16277203

    @DeluxHost
    How I requested the compensation bonus they told me restart mine is still 3 it should be 4 with compensation bonus.

  • jsgjsg Member, Resident Benchmarker

    FWIW My new VPS is now up and running fine.

    Thanked by 1DeluxHost
  • zwogzwog Member

    @sirnumz said:

    @DeluxHost
    How I requested the compensation bonus they told me restart mine is still 3 it should be 4 with compensation bonus.

    Was the same for me. I was told the bonus should be there after a reboot, but it wasn't. Had to reopen the ticket and a couple of hours later i got a message that the bonus is now there... at least in theory.

  • EulerEuler Member

    i have orded an storage offer, is the bonus valid for that too?
    Order Number: 3165968899
    thanks

    Thanked by 1DeluxHost
  • Hi,
    Order Number: 9943731308
    10Gbps port upgrade. Thanks!

    Thanked by 1DeluxHost
  • DeluxHostDeluxHost Member, Patron Provider

    @Euler said:
    i have orded an storage offer, is the bonus valid for that too?
    Order Number: 3165968899
    thanks

    Yes

  • @zwog said:
    Has anyone seen an actual increase in performance after getting an extra vCore?

    Yes, from 2 to 3 core but on Y-3.

  • usr123usr123 Member
    edited January 28

    The host node seems to be down for the Ryzen 7950X VM's. I didn't shutdown the VPS and I can't get it to boot.

    "The system failed to respond to the action request. Further attempts are likely to be cancelled until the system is responding normally. Try again in five minutes."

  • DeluxHostDeluxHost Member, Patron Provider
    edited January 28

    @usr123 said:
    The host node seems to be down for the Ryzen 7950X VM's. I didn't shutdown the VPS and I can't get it to boot.

    The nodes are online, only that GSL is limiting our panel and therefore the resources are not loaded in real time and it does not restart the servers from the panel, but everything is on

    This Should be solved in 30m

  • DeluxHostDeluxHost Member, Patron Provider

    https://status.deluxhost.net/history/inci_KQ85OKpH5JNGng

    If anyone is interested, this is the message that summarizes what happened today

  • @DeluxHost said:
    https://status.deluxhost.net/history/inci_KQ85OKpH5JNGng

    If anyone is interested, this is the message that summarizes what happened today

    Happened? It's still happening. I didn't shutdown the VM and Boot still doesn't work.

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