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[BitsFlowCloud] Our First Offer! Starting at £8.4/Yr ! | US/DE/HK VPS & China Optimized VPS
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I actually believed your recent 'reformation' statement on the Chinese forum. I even gave you a like and left a comment saying, 'I hope everything gets better.' However, your response was to attack others on the forum using highly insulting language. Instead of focusing on building your product, you spend your time arguing with people. When others criticize your stability, you respond with bizarre excuses. To be honest, it’s truly disappointing. I want every provider to succeed, but clearly, you are still a long way from that. I hope you can actually fulfill the promises you made, rather than just constantly migrating your servers from one place to another.
family
Thank you for your continued interest and valuable feedback. I openly acknowledge and fully accept all constructive criticism, and I am committed to ensuring these issues are completely avoided in our future operations.
However, regarding baseless speculation (such as certain rumors on NS), I will choose to disregard them rather than engaging in arguments or responding with sarcasm. My priority is to focus on refining the product and providing better service, not on winning a war of words.
I will be much more cautious with my words in the future and maintain a consistent level of 'professionalism' across both communities. I want to avoid any accusations in the Chinese forum that I have a double standard—specifically, that I am professional and polite to foreigners but hostile towards my fellow countrymen.
Regarding 'migration,' I have stated the details on the SLA page, which you can check at any time.
@czm180 what's the story you're talking about? Can you link some sources?
I have no idea what was BitsFlowCloud like before and what why the change was needed.
I only know @BitsFlowCloud by his latest LET post and the recent Nodeseek thread.
Have to say so far it did not build the best impression of them in my mind.
Despite that, I appreciate the honesty of @BitsFlowCloud making sure customers get exactly what is advertised and that they understood the ToS (maybe even too many times).
I would love to get the bigger picture and story behind BFC before I first noticed them.
You can visit https://bitsflow.cloud/aboutus.html get the relevant information (mainly referring to the frequent migrations and terminations that occurred during the previous team collaboration phase, which created an unstable experience and negative impression for users).
On the eve of BitsFlowCloud's complete collapse, I terminated the agreement with the previous team and took over all day-to-day operations entirely. This came at a significant financial cost, but compared to the downfall of a newly established brand, I believe the money was well spent.
Why not TLDR us what is been said on NS?
This provider is known on Chinese forums as 'Family Cloud'(家人云) [you can search for this term yourself], and the nickname exists for several reasons: No refunds are allowed ('once you join, you’re family'—and you can't leave your family); machines are swapped at any time ('mass relocation'); and it’s impossible to guarantee that specs will remain the same after a move ('the situation in the new home is unknown').
There is zero 'spirit of contract.' The TOS changes constantly, and the balance calculation methods are bizarre. The business even shut down for a period in the past. Most service regions have been either purged or migrated, and the owner arbitrarily kicks people from groups, suspends servers without cause, and deletes accounts that don't currently hold active services.
These were all his past actions. Things seemed to improve slightly after he issued a 'repentance statement,' but shortly after that statement, yet another migration occurred, and he went back to insulting people on the forums. It’s because of this that I am truly disappointed. I had hoped for real change, but the pattern remains the same.
These all sounds like a newbie hosting company things (not defending or anything). So indeed he is still new in 'the business'
I am not entirely sure if the LET forum allows links to external forums, so I cannot provide direct links here. However, I can provide keywords: 家人云 .A search on the NS forum will reveal a large number of posts regarding these issues.
I read your previous comment, I commented before reading that, that's on me, thanks for the previous explanation.
Hello, I am willing to fully clarify what you referred to as the "re-migration":
During routine monitoring of hypervisor performance, I noticed a sharp decline in the disk performance of one particular hypervisor, which posed a significant risk of large-scale data loss. Therefore, I contacted the upstream provider to inquire about solutions, but they could not guarantee the arrival time of new hard drives (just yesterday, I followed up with the upstream provider regarding the hard drive replacement progress for that server, but they informed me that there was no reliable ETA—it could be a week or even a month).
Under these circumstances, to prevent a foreseeable data disaster, I provided advance notice and migrated the affected services to a hypervisor with healthy hard drives, and I have also issued corresponding compensation time.
If there are any points you feel are inaccurate or require further explanation, I am more than willing to address each one individually and provide all necessary evidence.
Yes, it was previously a team collaboration. Some members were not very familiar with the industry and were focused on making quick money with minimal costs, and at that time, I was not responsible for the day-to-day operations.
But now it’s different—everything is carried out by me.
What I want to say is that I will be sharing your past actions here so that the LET community is fully aware. Since you have chosen to join LowEndTalk, you must take responsibility for the negative impact of your previous operations. I truly hoped that moving to a new forum would represent a fresh start for you, and I am still looking forward to seeing real change. Best of luck.
You are absolutely right. Since the internet is borderless, it is impossible to completely hide past behaviors or avoid discussing them.
When I took full control of BFC, I was prepared to shoulder everything. Otherwise, I would not have included the history of past mistakes and the frequent migrations on the website's "About Us" page and explicitly highlighted them. I will do everything in my power to shift the perception of BFC from "terrible" to "acceptable," and eventually to "trustworthy." This process requires immense effort, many cautious and correct decisions, and concrete actions, rather than just sweet talk fabricated for sales.
When applying to join LET, I gave the administrators a truthful account of past events. I have never intended to deceive anyone, including GorillaServer, with whom I previously had disputes due to misunderstandings (I have already sent an apology via email/ticket).
By the way, I will not give up my activity on Nodeseek, because that is the main battlefield for reversing these stereotypes.
Yes, why not? Especially that it's relevant to the matter we're discussing.
Thank you for explanation @czm180 .
Honestly, there's very little information there. Thanks for explaining it here. I'll dig into sources later.
I build a Wall of Shame page on my website.
You can visit https://bitsflow.cloud/wallofshame.html obtain all past information (these were all mistakes made previously).
This page is permanently linked in the footer to ensure the community understands BFC's past and can make informed decisions.
Checking out your LLC, there's only one guy involved since day one? Who's the others you keep mentioning?
Also,... The colour scheme of you site is a bit too veloxy for me.
They were one real-life friend and two colleagues.
I had actually planned to register the company back in 2024, but I was held back by my job at the time. It wasn't until 2025, after I completely left my previous position, that I finally registered the company.
If there is anything else you would like to know, please feel free to ask. The one thing I can guarantee is the absolute truthfulness of my answers.
@BitsFlowCloud, DMed
Yeah, so this is you?
https://lowendtalk.com/discussion/211808/god-bless-you-never-need-to-order-services-from-gorillaservers
Look, it's not Personal... Bit after the Velox scam... Another UK LLC registered around the same time... Charging in £, some overlapping locations...
Questions are expected to be asked.
Not saying you the same as you are obviously not but there's alot of resemblance.
The offer is good but I'll pass.
I fully understand and share your doubts.
The Velox incident has made British companies and sterling collections suspicious, but I always think that neither Lewis nor Eric knows Chinese.
Lol, I bet you right. Anyway, good luck with your sales. Hope things will be better from now on for both you and your customers!
Thank you very much for your blessing, and all members of the community will be witnesses.
Have a nice day!
Ah I forgot about that, thanks for the reminder. money saved
It doesn't matter whether buy it or not,everyone has a natural choice to choose whether to trust a person/company.
The dispute with Gorilla Server originated from misunderstanding, because I chose Gorilla Server based on migrating my customers to a stable supplier at that time.
Because I promised my customers the time to complete the migration,Because I couldn't pay when I ordered, I changed my account information to my cousin's information (because the payment card was hers and I didn't have a credit card at that time) Gorilla Server thought I was fraudulent, so the latter happened.
After the reaction, I sent a sincere letter of apology to the gorilla server. You can ask them if they received it @GorillaServers But I don't think they accepted my apology, so they didn't reply.I can provide the original apology letter if you have any doubts about my description..
nice offer
Welcome back Velox!
So many red flags...
I believe the provider is trustworthy