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[Summer Sale] | VPS 9.99€/yr | 24.99€/yr 3vCPU/6GB/100GB NVME | Xeon Gold

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Comments

  • DeepSeeksDeepSeeks Member

    @Chunkserve
    pls support, server lost connectivity for a long time:
    SYM-988745

  • funeegofuneego Member

    Excuse me, are the IPs on your VPS native IPs?

  • ALXJHALXJH Member

    Please resume work on the ticket LEW-001169

  • ballholeballhole Member

    And the machine is down again... Just so people know, don't even open tickets because they'll never be answered. Ticket #FSY-322425 has been opened for two weeks without any answer.

    Thanked by 1jcn50
  • ChunkserveChunkserve Member, Patron Provider

    @ballhole said:
    And the machine is down again... Just so people know, don't even open tickets because they'll never be answered. Ticket #FSY-322425 has been opened for two weeks without any answer.

    Hey, didnt have it on the list, checking what happened in a moment.

  • ballholeballhole Member

    @Chunkserve said:

    @ballhole said:
    And the machine is down again... Just so people know, don't even open tickets because they'll never be answered. Ticket #FSY-322425 has been opened for two weeks without any answer.

    Hey, didnt have it on the list, checking what happened in a moment.

    I feel like my machine was deleted, can't access it via ssh and disk usage shows 0gb. #LEH-580629

  • ChunkserveChunkserve Member, Patron Provider

    @Chunkserve said:

    @ballhole said:
    And the machine is down again... Just so people know, don't even open tickets because they'll never be answered. Ticket #FSY-322425 has been opened for two weeks without any answer.

    Hey, didnt have it on the list, checking what happened in a moment.

    Already replied, your server was on, however the CPU usage was constantly >100%. Probably that is why your SSH wasn't answering. Please check the ticket.

  • ballholeballhole Member

    @Chunkserve said:

    @Chunkserve said:

    @ballhole said:
    And the machine is down again... Just so people know, don't even open tickets because they'll never be answered. Ticket #FSY-322425 has been opened for two weeks without any answer.

    Hey, didnt have it on the list, checking what happened in a moment.

    Already replied, your server was on, however the CPU usage was constantly >100%. Probably that is why your SSH wasn't answering. Please check the ticket.

    For the people reading this : I got my SSH access back after Chunkserve intervention, and disk usage is back to normal. The problem was not from my side as two reboots didn't solve the problem before. Still need to adress low disk speed, I'll report.

    fio Disk Speed Tests (Mixed R/W 50/50) (Partition /dev/vda1):

    Block Size 4k (IOPS) 64k (IOPS)
    Read 892.00 KB/s (223) 5.62 MB/s (87)
    Write 927.00 KB/s (231) 5.91 MB/s (92)
    Total 1.81 MB/s (454) 11.54 MB/s (179)
    Block Size 512k (IOPS) 1m (IOPS)
    ------ --- ---- ---- ----
    Read 23.22 MB/s (45) 35.04 MB/s (34)
    Write 24.40 MB/s (47) 38.22 MB/s (37)
    Total 47.62 MB/s (92) 73.26 MB/s (71)
    Thanked by 1jcn50
  • ALXJHALXJH Member

    This VPS has been unable to connect since purchase, and I submitted a ticket a long time ago. Please resolve this issue. LEW-001169

    Thanked by 1Chunkserve
  • song123song123 Member
    edited January 18

    @Chunkserve
    Order Number: 7854149461
    Additional vCPU

  • NodeSuperNodeSuper Member

    @Chunkserve
    Hello,
    I referred you to users on my website. After making purchases, their orders may have triggered manual review and have not been approved for activation yet! Many users have contacted me about this issue! They mentioned submitting support tickets to you but haven't received any responses!
    Please review and manually approve these orders for activation as soon as possible. Thank you!

    Thanked by 1Chunkserve
  • ChunkserveChunkserve Member, Patron Provider
    edited January 18

    @NodeSuper said:
    @Chunkserve
    Hello,
    I referred you to users on my website. After making purchases, their orders may have triggered manual review and have not been approved for activation yet! Many users have contacted me about this issue! They mentioned submitting support tickets to you but haven't received any responses!
    Please review and manually approve these orders for activation as soon as possible. Thank you!

    Hey! Thank you :) Indeed multiple orders were paid but auto deployment failed. Today, I’ll manually review it! I already informed about that on tickets, will check that as well.

  • DeepSeeksDeepSeeks Member

    @Chunkserve
    pls support, server lost connectivity for a long time:
    SYM-988745

    Thanked by 1Chunkserve
  • licher70licher70 Member

    @Chunkserve

    Post the Order ID and receive one of the freebies (selected randomly/based on free resources):

    Additional vCPU
    Additional 1GB RAM
    Double Bandwith
    Additional 1 month Free
    Additional 10GB NVMe

    Order Number : 5490941257
    Additional vCPU please

  • durand1984durand1984 Member

    Order Number: 2110149615 for the freebie please!

  • aibperaibper Member

    Order Number :2460258946
    Additional 1GB RAM plz.

  • xammyxammy Member

    Order number: 8979402868
    Additional 10GB NVMe if available please

  • pinky1234pinky1234 Member

    Ticket #FVS-141725.

    answer my ticket please.

    Thanked by 1Chunkserve
  • YiYi8512YiYi8512 Member
    edited January 21

    Order Number : 2828656316
    Additional vCPU please

    Thanked by 1Chunkserve
  • rugatdivayanarugatdivayana Member

    Order Number: 7772344061
    Can i get freebies too please? i prefer aditional vCPU :smile:

  • jcn50jcn50 Member

    @ballhole said: fio Disk Speed > Tests (Mixed R/W 50/50) (Partition /dev/vda1):
    Block Size 4k (IOPS) 64k (IOPS)
    Read 892.00 KB/s (223) 5.62 MB/s (87)
    Write 927.00 KB/s (231) 5.91 MB/s (92)
    Total 1.81 MB/s (454) 11.54 MB/s (179)
    Block Size 512k (IOPS) 1m (IOPS)
    ------ --- ---- ---- ----
    Read 23.22 MB/s (45) 35.04 MB/s (34)
    Write 24.40 MB/s (47) 38.22 MB/s (37)
    Total 47.62 MB/s (92) 73.26 MB/s (71)

    This looks like a HDD not a SSD!

  • avpsavps Member

    Order # for freebie: 2933783591

  • hldnhldn Member

    Can i get a additional RAM ? Thanks!
    Order Number is: 6355051708

  • cocopichcocopich Member

    Order number 9395702218

  • GreenPeaceGreenPeace Member

    @jcn50 said:

    @ballhole said: fio Disk Speed > Tests (Mixed R/W 50/50) (Partition /dev/vda1):
    Block Size 4k (IOPS) 64k (IOPS)
    Read 892.00 KB/s (223) 5.62 MB/s (87)
    Write 927.00 KB/s (231) 5.91 MB/s (92)
    Total 1.81 MB/s (454) 11.54 MB/s (179)
    Block Size 512k (IOPS) 1m (IOPS)
    ------ --- ---- ---- ----
    Read 23.22 MB/s (45) 35.04 MB/s (34)
    Write 24.40 MB/s (47) 38.22 MB/s (37)
    Total 47.62 MB/s (92) 73.26 MB/s (71)

    This looks like a HDD not a SSD!

    You are right!!

  • avpsavps Member

    @Chunkserve service is stuck in "Pending" state and no response to support ticket. Can my service be activated please. #DPF-084583

  • xkeyxkey Member

    Requesting Free additions for VPS:

    • Additional 1GB RAM

    Order Number: 9883853024 still pending

    @Chunkserve

  • CaztielCaztiel Member

    Ticket #TCG-969621 (Pending from 24 Days)
    Ticket #SYY-014282 (Pending from 2 Days)
    Ticket #FDI-145575 (Pending from 2 Days)

  • NodeSuperNodeSuper Member
    edited January 24

    @Chunkserve
    The post-purchase service I shared with the user hasn't been activated. He informed me that his support ticket hasn't received a response for a week! His invoice number: 4294 Please address this. Thank you!

  • ballholeballhole Member

    @GreenPeace said:

    @jcn50 said:

    @ballhole said: fio Disk Speed > Tests (Mixed R/W 50/50) (Partition /dev/vda1):
    Block Size 4k (IOPS) 64k (IOPS)
    Read 892.00 KB/s (223) 5.62 MB/s (87)
    Write 927.00 KB/s (231) 5.91 MB/s (92)
    Total 1.81 MB/s (454) 11.54 MB/s (179)
    Block Size 512k (IOPS) 1m (IOPS)
    ------ --- ---- ---- ----
    Read 23.22 MB/s (45) 35.04 MB/s (34)
    Write 24.40 MB/s (47) 38.22 MB/s (37)
    Total 47.62 MB/s (92) 73.26 MB/s (71)

    This looks like a HDD not a SSD!

    You are right!!

    They solved it :

    ISP : Wojciech Czapkowicz
    ASN : AS214481 Wojciech Czapkowicz
    Host : Chunkserve
    Location : Amsterdam, North Holland (NH)
    Country : The Netherlands

    fio Disk Speed Tests (Mixed R/W 50/50) (Partition /dev/vda1):

    Block Size 4k (IOPS) 64k (IOPS)
    Read 54.78 MB/s (13.6k) 217.74 MB/s (3.4k)
    Write 54.88 MB/s (13.7k) 218.88 MB/s (3.4k)
    Total 109.67 MB/s (27.4k) 436.63 MB/s (6.8k)
    Block Size 512k (IOPS) 1m (IOPS)
    ------ --- ---- ---- ----
    Read 216.38 MB/s (422) 220.67 MB/s (215)
    Write 227.88 MB/s (445) 235.37 MB/s (229)
    Total 444.26 MB/s (867) 456.05 MB/s (444)
    Thanked by 1jcn50
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