New on LowEndTalk? Please Register and read our Community Rules.
All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.
All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.
Comments
pls price for 3tb ssd, 8 ram, 4 cpu
Hi, sorry to bother, but my VPS looks still the same: without IPV6 and with default BW.
@DediRock Invoice #22642 More bandwidth Please. Thank you.
Hello @czm180,
Hey man, thank you so much for the order. We definitely went ahead and doubled your bandwidth, we also added IPv6. Have a great day. Thank you so much for putting your trust in DediRock.
DediRock Hooks It Up™
Hello @psvdvd,
Hey man, without a doubt, double the traffic has been granted and IPv6. Really do appreciate your order and putting your trust in DediRock. Thank you so much, have a great day.
The Rock Provides™
Hello @vht,
Hey man, absolutely. Our team went ahead and doubled the bandwidth. In addition, we also added IPv6 for you as well. Thank you so much for your support. Have a great day.
Full Upgrade™
Hello @taroyanc,
Hello man, thank you so much for your interest. Please send me a DM and let me see what I can do for you. Thank you!
Host With DualStack Dan™
Hey @Ananchoreta,
All good man, sorry about that. Please check again
.
Thanks.
Hello @rahulks,
Hey man, how are you? We didn't just give you more bandwidth, we actually doubled it
. Also went ahead and added IPv6 in there for you. Thank you so much for your support. Have a great day.
Join DediRock & Live The Dream™
@DediRock Hi , Invoice #22495 please help me double bandwith please~ thanksss!
I've already submitted a support ticket on the website and sent a private message on the forum. I've successfully renewed and paid for the VPS. Please extend my VPS for another year.
Buyer beware; they had to spin my VPS on 3 different hosts until I got one that had semi decent I/O. Everything is way oversold. On the positive side, support was very good and didn't leave me hanging.
Invoice #16169
The single-core CPU performance of my current plan is causing a network bottleneck. I would like to request an upgrade: adding one more CPU core and doubling the traffic allowance. Please let me know if this is possible. Thanks!
indeed my experience went from decent and i upgraded,to iowait above 75% for issuing a rm command on a folder of literal ISOs
88% here. Hope they will improve the load over time @DediRock
Hello @lancejxli,
Awesome man! Thank you very much for the order. Your bandwidth has been doubled and IPv6 added as well
. Thanks!!
DediRock Hooks It Up™
Hey @Shakespeare,
Awesome man thanks, I just checked your ticket, looks like you're all set. Thanks again!
A new support ticket has been sent to 30 servers in Los Angeles.
That payment is indeed for the renewal of the storage VPS.
Hey @verl20,
Hey man, thank you very much for bringing this to my attention. Could you please give me a ticket number so I can check out your account? I would like to see what happened. Glad we did not leave you hanging
we are pushing!
Hey @jujihou,
How are you man? Thank you very much for writing in. I did take a look at your account. If you could please do me a favor and put in a ticket so myself in technical team can take a look. Please include any techincal data so we can help best.
Thanks!
Hello @jugganuts,
Thank you for writing in. If you could please do me a favor and open a ticket, please give any technical information that you can so my guys can look at it. Thank you again for bringing it to my attention.
Hey @ricardo777,
Hey man, how are you? Okay tracking, could you please put in a ticket for me? I'll have my guys look at this. Thank you for letting me know.
Hello @Shakespeare ok tracking thank you for that.
Hello,I would like to double the bandwidth and add IPv6 address.
Invoice #22867.
Thanks!
Hi~, double bandwidth and enable IPv6 for invoice #22889, thanks a lot!
Buy another package and ask to stack them.
Just noticed the BF deal was still active and decided it was a pretty good price, so finally decided to get it anyway.
Got to say though, @DediRock, the order page is probably the most frustrating order page I've ever used from any provider. It wanted to know "state" which isn't relevant to my UK address - I ended up giving you county instead as that's the equivalent, even though it's not officially in my address. Anyway, at that point, the form reset almost everything except the address details, so more importantly all the billing details were lost AND the google suggested password had to be re-entered in both fields.
So, I refilled all that in, then missed the security question again, and had to refill it all in again. And I hadn't noticed that the second password field was empty, so had to do it again.
I had to go through entering my card number FOUR times, only to be presented with an invoice marked UNPAID and requiring me to enter my card details yet again.
Why even bother asking for that stuff on the first page of the order if you don't even bother saving it?
I used to have some of them, but the Bandwidth is a hard limit, which you will reach very quickly, especially in backups.
Hi, I've been using "Storage Promo Essentials" since December 3rd, 2024. Would love to ge t the doubling bandwidth to my existing plan if possible.
My last invoice is #15990
Sorry Danny but i wont be doing that, I have already switched providers.
And honestly unless you change your infrastructure and how you provision clients i dont see it getting better.
Monitoring IOwait is not something a client should care about nor should they submit a ticket. You could easily setup monitoring on the host and respond when you get notifications instead of waiting for clients to open a ticket with you.
That being said the support was fast and friendly but also incompetent and never fully read or understood my tickets until danny stepped in.
Also "lets make a deal" was really off putting when requesting an upgrade. I had to sit down a do napkin math instead of just getting a quote and accepting it.
Hope you get your storage lineup in order, wishing you the best.