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For the rest of the customers, the freebies are being delivered right now!
Order Number: 5096748496. RAM or cores if it's possible
And I wonder if the due date can be changed to the deployment date instead of registration date.
I tried really hard not to reply to this but I snorted coffee out of my nose at "honesty" while un-recurring all the recurring deals you sold. Well played lad.
edit: I checked the old offer posts I bought from and neither actually state recurring, but in the spirit of honesty I'm leaving my original response intact.
Sure, a €2 a year increase isn't a lot. With the current hardware costs increasing, it's understandable.
I'm truly sorry, but I can understand.
I hope that at the same time, many people understand our point of view, it won't be the €2-3 that will make us rich.
Everything will be reinvested in the company and all our customers. We truly believe we can achieve something great in 2026.
We get a hardware upgrade? If its not a lot, you could take over my 2€ a year?
Dear @DeluxHost
That sounds perfect!
I ordered a Y-3 VPS with you on Jan 8th. Unfortunately it was not deployed within a week.
Then it was activated for only 4.5 hrs (Jan 14th from 7:30pm till midnight) instead of one year. Before I could even connect to it it was "suspended". After complaining again, it was extended for one more month (until Feb, 15th 2026) instead of one year. My third complaint to set the duration correctly to one year remains unanswered since then.
Is there any way that you can deploy this VPS correctly?
For me as a new customer, this would truly be the best achievement in 2026!
Ticket #YHR-562271
Thanks!
My contract contains recurrent 12eur/y price, could I get this promised recurrent cost?
Actually, when I bought my VPS, it works much better than now, after all your improvements, my VPS works worst than before. When in Jul, Aug, Sep, it goes down two times per month, for a few minutes, in Dec it goes down every week for half hour+
That's my monitor (down status set after 10 minutes (three failed probes), that mean downtimes less than 10 minutes do not showed here):
hi, I'll check your ticket soon
Hi,
Have you already tried opening a ticket to figure out what's wrong? I'm not aware of all the downtime you're experiencing, and I'd like to know how we can help. This is absolutely not what we want offer.
In any case, prices will not change further.
@DeluxHost
order# 3736795806
I'd greatly appreciate additional RAM please, thank you
Can I confirm that "Storage VPS - STORAGE-2" and "VPS STANDARD VPS-1" are not affected by this price hike? I seem to recall I got them with a discount, but I don't know if it was a BF discount.
Hello, no
No as in it's not confirmed, or no as in they are not affected by the hike?
there will be no price changes for those plans
I'm not sure why this affect (pricing change) the exist users. Not only the new plans/orders. New RAM, hardware cost affect only new nodes and orders (or maybe broken hardware replacements). Of course, i'm not completely idiot, I know it's better to share the cost (small price increase) for all users instead big changes for new services (what nobody would order, because of the high costs).
At first my quarterly 'payment term' changed to yearly, and now this.
I understand, it's a better way than a 'deadpool' or a quality drop, but not happy
At the other hand.. we got a correct attitude (notification), and reasons..
I hope everything will be fine..
I haven't yet received my one, your datacenter migration improved latency lately.
4945918213, an additional vcore please
I got nothing ...
The same you told us about 2 weeks ago. Now you are raising prices.
The price increase will be for free
A whopping 33% price increase in less than 2 months!
2 - €9/year → €12/year => 33%
Some of these offers are still in stock and still being sold. Offer should mention first year pricing only.
There are no changes for Storage plans sir.
You're right, we'll ask for a change as soon as possible.
So... no special plan benefits of a recurring. Literally none?!
Advertising started on 7th March 2025. Renewal is increased with 1st of March 2026. This is a new form of scam where one confirms their price is recurring, but closer to its first renewal date the price gets increased.
And to think customers were investors, since they pre-ordered the servers, while the provider started their business with customer's money every 2 weeks in advance.
I completely agree with you. This trend with the increase in the price of Hardware and RAM, which are indicated in the Email, has nothing to do with old nodes. When buying VPS, we were promised that it would be possible to pay the same price for the server in a year (recurring price). In fact, old nodes that have already been sold and are in the hands of customers will not receive any upgrade except for cheating the price of old promo sales
The price increase for new promotions is quite understandable and acceptable. But the price increase for old VPS, where there were completely different conditions and changing them now is not right.
Hi,
There will obviously be some really interesting bonuses for our customers. We're not ungrateful, if we're here today, it's also thanks to them.
They believed in our project, even when we were new, and they still do.
We currently have some drafts on the table.
We'll send an email later this week explaining how to get them and what they'll get.
We won't leave them empty-handed.
But I want to make it clear that this is not a scam. This year we've been accused of everything, but I don't agree with this. Unfortunately, you're right on one level, and I apologize for that. We're confident there won't be any further increases in the future.
—
All customers will get a bonus, a clear performance improvement, greater stability and for those who were on nodes without NVMe, will have a free upgrade, as well as evaluating a CPU upgrade this year.
and we will definitely buy new nodes so as to balance everything even better.
We just try to do what we can at a fair price. I repeat, it wasn't an easy decision, but I was forced to do it to stop making compromises and only offer what we believe is right, which is higher quality.
I don't have a storage plan. 2 vps (W and Z)
If you did state that the numbers were recurring, then it would be best for you to honor that, even if it means raising the price for new customers or even having to suffer from a bit of temporary CPU steal as you recoup losses.