Velox media under new management

Calypso · January 8

@VeloxMedia said:

Thanks fixed!

May I guess? They didn't see you as customer?

Calypso · January 8

@TandM said:
Velox Media, where we reject reality, and substitute Our Own™

Guess what, he's from the US. The country that has a leader that does the same...

VeloxMedia · January 8

@network said:

@ralf said:

@VeloxMedia said:
Literally zero complaints from customers. Zero people complaining about their tickets not being answered or service shut off. 80 pages now and still not a single complaint.

There have been quite a few complaints. There were about 3 pages of complaints from @Alexchina alone. Stop lying.

Yes but it says "zero complaints from customers" which is true because @Alexchina is not his customer. No one is.

He filed a chargeback remember. How many times do I have to keep saying about people filing chargebacks.

He kept saying he did even on here.

How about anyone else? 80 pages, surely you'd have tons of complaints, Right??

i12h · January 8

Just stumbled on this.

LOGO of veloxmedia.co.uk:

LOGO of kyytechnologies.com:

VeloxMedia · January 8

@ralf said:

@jsg said:

@ralf said:
You have zero right to store Lewis' customers data or run their services.

The way I see it is:

Oooooh, strap in lads, this is gonna be good!

Lewis - not Eric! - abandoned us, his customers

Lewis - not Eric! - handed over our data and services.

Lewis! That cad!

AFAIK Lewis could and did know that Eric is us-american and would not be under EU or brit laws - yet he handed over the data and services anyway.

Giving Lewis the benefit of the doubt, when selling the business to someone intending to carry on the operations and honour their ongoing contracts.

Hence the legal responsibility in terms of GDPR and the like is with Lewis.

Nope, the responsibility for following GDPR regulations falls on EVERYONE who handles personal data.

Eric/@VeloxMedia, at least so far, did NOT ask Lewis' customers to pay.

Yes, he keeps stating that we're not his customers.

Eric/@VeloxMedia, at least so far, did and does run our VPS for free

That's great and all, and he's entitled to do that, but not to keep any of the PII concerning UK and EU citizens without their consent.

As he's not providing the service on behalf of Lewis, he needs to get everybody's consent to use that data. That means informing each and every customer who is a UK or EU citizen (and as that includes any citizen residing outside the country, even those in the US) he effectively has to email everyone informing them.

TL;DR Eric/@VeloxMedia basically runs a rescue operation for Lewis' customers and he does that, at least so far, for free.

Free or not free, it doesn't matter. He's still using everyone's PII illegally.

The alternative would have been our VPS belly up, simple as that -or- some other provider rescuing the VPS but asking us to pay!

Or, and this is the really simple solution that he just refuses to accept exists: just make a statement that all the contracts will be honoured until completion. If they have to terminate any for reasons other than TOS violations, they will be refunded.

And if users decide not to consent to their data being used, they also need to be refunded.

You are violating your responsibility to protect data privacy by doing so, and failing to abide with government regulations.

This is a hosting and not a laws and regulations forum! The way I see it Eric basically saved our VPS.

That doesn't matter. He's breaking the law to do so.

Yes, the negotiations probably were made under duress and time pressure and possibly are not perfect.

Under duress? That's his problem for rushing it. There's a reason business takeovers normally take weeks not hours.

BUT: The situations seems to have been simple: Lewis urgently looking for some provider to take over -> weak position. Eric on the other hand well funded -> strong position. Likely result: A deal respecting what probably was Lewis' major wish (keeping the VPS continuing to run for free for their lifetime (paid to Lewis, not Eric) but with a strong "safety net" for Eric.

That's fine. And all that needs to happen for that to be true is for Eric to accept that we are all his customers and "Veloxmedia" is honouring the contracts from "Veloxmedia".

I think, but that's just a guess, that Eric's plan was to basically gain visibility and gratitude for "saving us". But he made a mistake by focusing pretty much only on a smooth transition and properly working services and "wasting" to time on PR.

If he just wants to shut everyone's services down, he should just say that and do that.

If he just wants to keep everyone's services down, he should just say that and do that.

Almost everywhere that likely would have worked out fine - but this is LET that is, (among others) lots and lots of self-entitled people ready to take their pitchfork and start a dirty war for less than $10 per year, and also having high, sometimes even insane demands for a very, very low amount of money.

Asking people to follow the law shouldn't be a big ask.

And of bloody course they did not see that Eric basically saved their VPS and didn't even ask money for it, nope, they felt and only saw that Eric supposedly didn't meet weird gold standards.

Again, following the law isn't a gold standard. It's the normal standard.

TL;DR I'm grateful for what Eric did. He saved our VPS. Thank you Eric!

slow-clap

To all those who feel that Eric acted illegally or betrayed them: Sue him!

I'll ask ICO to investigate him for sure. But as he's stubbornly refusing to follow the law despite multiple people explaining it to him, I might as well let them clock run out on him and report him 30 days after so that it's a slam dunk.

Doing that also still gives him approximately 2 weeks to wise up and do the decent thing by following the law.

Making lots of noise here is cheap, even free, but actually going to court is not. That's the reason for all the yada yada.

That's the beauty of having an organisation like ICO who take data protection seriously. They investigate breaches and they themselves prosecute.

Where do you see refund anywhere? I keep asking for this and don't get a response. You keep making things up.

Where do you see that lewis sold a business?

So now you're saying I'm perfectly fine and doing everything above board as long as it's within 30 days? Or do I not have 30 days? I keep getting mixed responses from you. Why "run out the clock" if I don't have 30 days? If I do then why are you complaining now when obviously I'm legal and compliant??????????

Everything you say is just random things not based on any facts. Let's see these facts.

VeloxMedia · January 8

@ralf said:

@VeloxMedia said:

@network said:

@VeloxMedia said:

@network said:

@VeloxMedia said: We don't provide this. It was already provided by lewis, we just haven't disabled it yet

And why haven't you disabled them? Why waste money?

Should I? Is that what you you guys want? I'm so confused on here because everyone seems to want me to keep things running.

Can we make a poll on here? How about someone make a poll and 2 options,

should we shut down service and everyone lose their data and services?

Should we keep service active in whatever way we see fit.

Let's see the results

Every single one of our actual customers on discord asks us to keep the service.

We keep offering to delete but no one seems to take us up on it

I'm only asking why are you running it for free if you have no contract. They're not your customers. You're not getting anything from them. It's costing thousands a month to host them.

Let me explain this easier. We allocated 12 million this year to this project, and basically get unlimited servers for low end, for free, and always will as we use our old enterprise servers for these.

A few thousand a month is nothing, we literally saved millions by offloading resources from our tier 4 DCs to these new lower tiers.

OK great. A few thousand a month is nothing. So just promise to honour all the contracts to their end.

Why would I? Give me a reason?

ascicode · January 8

@i12h said:
Just stumbled on this.

LOGO of veloxmedia.co.uk:

LOGO of kyytechnologies.com:

You can AI generate them.

tdy0923 · January 8

@Calypso said:

@ralf said:

@VeloxMedia said:

@Calypso said:

@VeloxMedia said:
But we're not aware of the data unless a chargeback or ticket comes up as we don't know what is in the EU and what isn't.

Your customer portal still shows data of the people you are referring to as "we don't have their data". So you are the data controller. Don't turn things around by saying "let them come to us" when the EU law clearly states that the datacontroller (i.e. you) must take action.

And you are not that stupid of not being able to see that country X filled in by the customer is in the EU or not. Or are you?

Only for customers we provide goods or services to. We don't provide goods or services to any of Lewis's customers.

https://gdpr.eu/Recital-23-Applicable-to-processors-not-established-in-the-Union-if-data-subjects-within-the-Union-are-targeted/

This doesn't mean what you think it does. Hopefully your lawyers have a better grasp of comprehension than you do.

Well, it could also be that those lawyers are looking forward to the claims, in which case Eric will provide a steady income for them...

Anyway, he really doesn't grasp it. So I guess he is stupid after all. At least stubborn to a level that is close to stupid. Talking about customers when I'm talking about personal data and people - not of customers. Talking about providing services while it's about having that data.

He simply doesn't grasp it and then you can "invest $12M", and may be able to run a few servers, but you simply don't have credibility as a merchant.

You should be able to tell he's bragging.

VeloxMedia · January 8

@plumberg said:

@VeloxMedia said:

>

Again, not sure how much clearer I can make this. If you file a chargeback you have a legal obligation to notify that the service should be discontinued otherwise it's fraud.

But they must notify the service to be disconnected by law otherwise it's fraud.

To which specific country’s law and legal statute are you referring? Please provide a citation to the relevant statute.

The users here have cited specifics while @VeloxMedia has cited nothing but fluff.

Here you go. Also every terms and conditions with your credit provider. I've attached basics from stripe below too. Literally the first sentence in the definition.

"Chargeback fraud occurs when a customer intentionally disputes a charge in order to receive a refund, while keeping the product or service"

18 U.S.C. § 1343

https://www.justice.gov/archives/jm/criminal-resource-manual-941-18-usc-1343-elements-wire-fraud

https://stripe.com/resources/more/chargeback-fraud-101

tdy0923 · January 8

@ascicode said:

@i12h said:
Just stumbled on this.

LOGO of veloxmedia.co.uk:

LOGO of kyytechnologies.com:

You can AI generate them.

Claiming millions in investment, yet unable to afford designing a new logo.

plumberg · January 8

@VeloxMedia said:

@plumberg said:

@VeloxMedia said:

>

Again, not sure how much clearer I can make this. If you file a chargeback you have a legal obligation to notify that the service should be discontinued otherwise it's fraud.

But they must notify the service to be disconnected by law otherwise it's fraud.

To which specific country’s law and legal statute are you referring? Please provide a citation to the relevant statute.

The users here have cited specifics while @VeloxMedia has cited nothing but fluff.

Here you go. Also every terms and conditions with your credit provider. I've attached basics from stripe below too. Literally the first sentence in the definition.

"Chargeback fraud occurs when a customer intentionally disputes a charge in order to receive a refund, while keeping the product or service"

18 U.S.C. § 1343

https://www.justice.gov/archives/jm/criminal-resource-manual-941-18-usc-1343-elements-wire-fraud

https://stripe.com/resources/more/chargeback-fraud-101

But no one is charging back @VeloxMedia
Per you, its between users and Lewis prior to Dec 21, 2025

So where are you going with this?

tfgp99 · January 8

@VeloxMedia said:

@tfgp99 said:

@network said:

@tfgp99 said:

@VeloxMedia said: Literally none of this applies to cherry picking or the US

You have UK/EU customers, doesn't matter if you are a US company or not.

He doesn't have any customers. They're Lewis's customers. He just happens to have the keys to the servers and is paying the bills for no reason.

He bought the data, it is him costumers.

Where did you get this info? You can't just make stuff up

Haven't you? So as long as i can realize, it is stolen data then... Thats a crime.

i12h · January 8

@ascicode said:
You can AI generate them.

Are you talking about million-dollar companies?

network · January 8

@tfgp99 said:

@VeloxMedia said:

@tfgp99 said:

@network said:

@tfgp99 said:

@VeloxMedia said: Literally none of this applies to cherry picking or the US

You have UK/EU customers, doesn't matter if you are a US company or not.

He doesn't have any customers. They're Lewis's customers. He just happens to have the keys to the servers and is paying the bills for no reason.

He bought the data, it is him costumers.

Where did you get this info? You can't just make stuff up

Haven't you? So as long as i can realize, it is stolen data then... Thats a crime.

It's not stolen, Lewis just gave it to him.

cosmossofa · January 8

@i12h said:
Just stumbled on this.

LOGO of veloxmedia.co.uk:

LOGO of kyytechnologies.com:

It's part of "$12M"

tfgp99 · January 8

@network said:

@tfgp99 said:

@VeloxMedia said:

@tfgp99 said:

@network said:

@tfgp99 said:

@VeloxMedia said: Literally none of this applies to cherry picking or the US

You have UK/EU customers, doesn't matter if you are a US company or not.

He doesn't have any customers. They're Lewis's customers. He just happens to have the keys to the servers and is paying the bills for no reason.

He bought the data, it is him costumers.

Where did you get this info? You can't just make stuff up

Haven't you? So as long as i can realize, it is stolen data then... Thats a crime.

It's not stolen, Lewis just gave it to him.

Kinda ilegal, right?

network · January 8

@tfgp99 said:

@network said:

@tfgp99 said:

@VeloxMedia said:

@tfgp99 said:

@network said:

@tfgp99 said:

@VeloxMedia said: Literally none of this applies to cherry picking or the US

You have UK/EU customers, doesn't matter if you are a US company or not.

He doesn't have any customers. They're Lewis's customers. He just happens to have the keys to the servers and is paying the bills for no reason.

He bought the data, it is him costumers.

Where did you get this info? You can't just make stuff up

Haven't you? So as long as i can realize, it is stolen data then... Thats a crime.

It's not stolen, Lewis just gave it to him.

Kinda ilegal, right?

Illegal for Lewis yes. Probably illegal for Eric to knowingly keep it as well.

Saragoldfarb · January 8

Dear @VeloxMedia

I just renewed my server with account credit. However you charged my card and took my credit?

Your Order Number is: 8536601626

Say whaaaaattt?

How to proceed.?

Reguards

VeloxMedia · January 8

@Calypso said:

@ralf said:

@VeloxMedia said:

@Calypso said:

@VeloxMedia said:
But we're not aware of the data unless a chargeback or ticket comes up as we don't know what is in the EU and what isn't.

Your customer portal still shows data of the people you are referring to as "we don't have their data". So you are the data controller. Don't turn things around by saying "let them come to us" when the EU law clearly states that the datacontroller (i.e. you) must take action.

And you are not that stupid of not being able to see that country X filled in by the customer is in the EU or not. Or are you?

Only for customers we provide goods or services to. We don't provide goods or services to any of Lewis's customers.

https://gdpr.eu/Recital-23-Applicable-to-processors-not-established-in-the-Union-if-data-subjects-within-the-Union-are-targeted/

This doesn't mean what you think it does. Hopefully your lawyers have a better grasp of comprehension than you do.

Well, it could also be that those lawyers are looking forward to the claims, in which case Eric will provide a steady income for them...

Anyway, he really doesn't grasp it. So I guess he is stupid after all. At least stubborn to a level that is close to stupid. Talking about customers when I'm talking about personal data and people - not of customers. Talking about providing services while it's about having that data.

He simply doesn't grasp it and then you can "invest $12M", and may be able to run a few servers, but you simply don't have credibility as a merchant.

This is why we have outside council certifinh t> @tdy0923 said:

@ascicode said:

@i12h said:
Just stumbled on this.

LOGO of veloxmedia.co.uk:

LOGO of kyytechnologies.com:

You can AI generate them.

Claiming millions in investment, yet unable to afford designing a new logo.

It's not ai generated...

network · January 8

@Saragoldfarb said:
Dear @VeloxMedia

I just renewed my server with account credit. However you charged my card and took my credit?

Your Order Number is: 8536601626

Say whaaaaattt?

How to proceed.?

Reguards

Congrats, you're his first customer.

VeloxMedia · January 8

@plumberg said:

@VeloxMedia said:

@plumberg said:

@VeloxMedia said:

>

Again, not sure how much clearer I can make this. If you file a chargeback you have a legal obligation to notify that the service should be discontinued otherwise it's fraud.

But they must notify the service to be disconnected by law otherwise it's fraud.

To which specific country’s law and legal statute are you referring? Please provide a citation to the relevant statute.

The users here have cited specifics while @VeloxMedia has cited nothing but fluff.

Here you go. Also every terms and conditions with your credit provider. I've attached basics from stripe below too. Literally the first sentence in the definition.

"Chargeback fraud occurs when a customer intentionally disputes a charge in order to receive a refund, while keeping the product or service"

18 U.S.C. § 1343

https://www.justice.gov/archives/jm/criminal-resource-manual-941-18-usc-1343-elements-wire-fraud

https://stripe.com/resources/more/chargeback-fraud-101

But no one is charging back @VeloxMedia
Per you, its between users and Lewis prior to Dec 21, 2025

So where are you going with this?

It doesn't change any of the facts. Just makes us complicit in the fraud if we're aware and don't delete services.

Fraud is fraud regardless of who it's against or who's involved. We're required as a vendor with the payment gateways to report and assit

tfgp99 · January 8

@i12h said:
Just stumbled on this.

LOGO of veloxmedia.co.uk:

LOGO of kyytechnologies.com:

Just realized now.
Impressive!

ralf · January 8

@VeloxMedia said:

@plumberg said:

@VeloxMedia said:

>

Again, not sure how much clearer I can make this. If you file a chargeback you have a legal obligation to notify that the service should be discontinued otherwise it's fraud.

But they must notify the service to be disconnected by law otherwise it's fraud.

To which specific country’s law and legal statute are you referring? Please provide a citation to the relevant statute.

The users here have cited specifics while @VeloxMedia has cited nothing but fluff.

Here you go. Also every terms and conditions with your credit provider. I've attached basics from stripe below too. Literally the first sentence in the definition.

"Chargeback fraud occurs when a customer intentionally disputes a charge in order to receive a refund, while keeping the product or service"

18 U.S.C. § 1343

https://www.justice.gov/archives/jm/criminal-resource-manual-941-18-usc-1343-elements-wire-fraud

Great, so have a read of that yourself.

essential elements of wire fraud are: (1) a scheme to defraud and (2) the use of, or causing the use of, interstate wire communications to execute the scheme
to prove wire fraud government must show (1) scheme to defraud by means of false pretenses, (2) defendant's knowing and willful participation in scheme with intent to defraud, and (3) use of interstate wire communications in furtherance of scheme
"Wire fraud requires proof of (1) a scheme to defraud; and (2) the use of an interstate wire communication to further the scheme."

If someone requests a chargeback on the basis that Lewis has abandoned his business, and that your data is currently by a third party who insists he has no obligation to honour the contract, that is a complete valid reason to request a charge back.

Your provision of a service is totally unrelated, according to you.

Thus, using your service for free, satisfies none of the conditions relevant for wire fraud.

https://stripe.com/resources/more/chargeback-fraud-101

Please tell us which section you think is applicable. I clearly don't believe any of it is relevant.

And again, your business is a totally unrelated entity to Lewis and the customer. Even if it was fraud (which is isn't), it's got nothing to do with you.

Saragoldfarb · January 8

Saragoldfarb · January 8

Also, you did save my CC card on file, although I opted NOT TO SAVE!

VeloxMedia · January 8

@tfgp99 said:

@VeloxMedia said:

@tfgp99 said:

@network said:

@tfgp99 said:

@VeloxMedia said: Literally none of this applies to cherry picking or the US

You have UK/EU customers, doesn't matter if you are a US company or not.

He doesn't have any customers. They're Lewis's customers. He just happens to have the keys to the servers and is paying the bills for no reason.

He bought the data, it is him costumers.

Where did you get this info? You can't just make stuff up

Haven't you? So as long as i can realize, it is stolen data then... Thats a crime.

Are you in the EU/UK?

Saragoldfarb · January 8

Very worried client here....

default · January 8

@VeloxMedia said:
Let me explain this easier. We allocated 12 million this year to this project, and basically get unlimited servers for low end, for free, and always will as we use our old enterprise servers for these.

A few thousand a month is nothing, we literally saved millions by offloading resources from our tier 4 DCs to these new lower tiers.

So you used money from 12 million to buy a failing business?! With that kind of money a serious manager investing in hosting would build their own datacenter and attract customers.

TandM · January 8

@VeloxMedia said: Let me explain this easier. We allocated 12 million this year to this project, and basically get unlimited servers for low end, for free, and always will as we use our old enterprise servers for these.

The best way to start a VPS hosting company project with $12M of available funding, was by buying but also somehow not buying the operations of a shabby, mostly unknown one man low end host? All while wanting to build it into some grand hosting company?

I think the story you're trying to spin is unraveling fast, no amount of vague claims due to supposed NDAs can make this make any sense.

ralf · January 8

@VeloxMedia said:

@ralf said:

@VeloxMedia said:

@network said:

@VeloxMedia said:

@network said:

@VeloxMedia said: We don't provide this. It was already provided by lewis, we just haven't disabled it yet

And why haven't you disabled them? Why waste money?

Should I? Is that what you you guys want? I'm so confused on here because everyone seems to want me to keep things running.

Can we make a poll on here? How about someone make a poll and 2 options,

should we shut down service and everyone lose their data and services?

Should we keep service active in whatever way we see fit.

Let's see the results

Every single one of our actual customers on discord asks us to keep the service.

We keep offering to delete but no one seems to take us up on it

I'm only asking why are you running it for free if you have no contract. They're not your customers. You're not getting anything from them. It's costing thousands a month to host them.

Let me explain this easier. We allocated 12 million this year to this project, and basically get unlimited servers for low end, for free, and always will as we use our old enterprise servers for these.

A few thousand a month is nothing, we literally saved millions by offloading resources from our tier 4 DCs to these new lower tiers.

OK great. A few thousand a month is nothing. So just promise to honour all the contracts to their end.

Why would I? Give me a reason?

If you want to be able to call them your customers, you should honour their contracts.

If you don't want to call them your customers, you need to delete their data because you are breaking the law around PII.

The real question is why wouldn't you?
If you're giving away such an amazing free service and you intend to keep doing so "for free", why wouldn't you want them as customers?
And if you're giving away free services, can I have an 8 core 32GB VPS please?

I can only think of one good reason why you wouldn't promise honour these contracts - because you know that you have no intention of doing so long term. You're in cahoots with Lewis and just trying to delay long enough for the chargeback window to pass.

Or perhaps if you have a different reason, by all means, tell us!

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