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Velox media under new management

17677798182184

Comments

  • VeloxMediaVeloxMedia 🚩 Host Rep Tag Suspended

    @tfgp99 said:
    Do you know that GPT can help sometimes?

    @VeloxMedia said: Please cite the cherry picking laws you're referring to.

    Below are the specific legal instruments and provisions that correspond to each point you raised. I’ve grouped them by legal regime and cited the relevant articles / regulations / sections, with short clarifications so the linkage is explicit.


    1. UK GDPR (and retained EU GDPR concepts)

    a. Transfer of customer data with services; duty to inform and right to object / cancel

    • UK GDPR Article 13(1)(e) & 13(1)(f)
      Obligation to inform data subjects of:

      • the identity of the controller, and
      • recipients or categories of recipients, including transfers to third countries.
    • UK GDPR Article 14(1)(f)
      Same obligation where data were not obtained directly from the data subject.

    • UK GDPR Article 21(1)
      Right to object to processing based on legitimate interests, including where personal data are transferred as part of a business transaction.

    • UK GDPR Article 6(1)(f)
      Legitimate interests requires a balancing test and transparency; silent transfer to a new controller undermines this basis.

    • ICO guidance: “Data protection and business sales”
      Confirms customers must be informed and given an opportunity to object where appropriate.


    b. Expiry of services and offering new services = new processing

    • UK GDPR Article 6(4)
      Further processing must be compatible with the original purpose.
      New services by a new legal entity in a new jurisdiction typically fail the compatibility test.

    • Recital 50 UK GDPR
      Further processing for a new purpose requires a separate lawful basis where compatibility does not apply.


    c. New controller, new jurisdiction, marketing → legitimate interests usually unavailable

    • UK GDPR Article 4(7)
      Defines controller — a new legal entity is a new controller.

    • UK GDPR Article 6(1)(f)
      Legitimate interests does not apply where data subjects would not reasonably expect the processing.

    • Recital 47 UK GDPR
      Reasonable expectations of the data subject are central to legitimate interests; undisclosed transfer to a US marketer fails this test.


    d. Transfer to the US without proper disclosure = breach

    • UK GDPR Chapter V (Articles 44–49)
      International data transfers require:

      • adequacy, or
      • appropriate safeguards, or
      • a specific derogation.
    • UK GDPR Article 44
      Any transfer to a third country must comply with GDPR principles in addition to transfer mechanisms.

    Failure to inform customers that:

    • data would be transferred to a US entity,
    • that entity would market independently,
    • services would not continue,

    → breaches Articles 13/14, 5(1)(a) (fairness and transparency), and 6.


    e. Continued GDPR applicability to UK/EU customers from a US company

    • UK GDPR Article 3(2)
      Extraterritorial scope: applies to non-UK entities offering goods or services to UK data subjects.

    • EU GDPR Article 3(2) (if EU customers are involved)
      Same extraterritorial reach.


    2. PECR (Privacy and Electronic Communications Regulations 2003)

    a. Consent requirement for electronic marketing

    • Regulation 22(2) PECR
      Prohibits unsolicited marketing emails/SMS to individuals unless prior consent is obtained.

    b. Soft opt-in and why it fails here

    • Regulation 22(3) PECR
      Soft opt-in applies only where:

      • contact details were obtained in the course of a sale or negotiations, and
      • marketing is by the same person, and
      • relates to similar products or services.

    A different legal entity = not “the same person”.

    • ICO Direct Marketing Guidance
      Explicitly states soft opt-in cannot be transferred to another company.

    c. Marketing unlawful regardless of transfer legality

    Even if the data transfer were lawful under UK GDPR, marketing without valid PECR consent is still unlawful.

    • Regulation 22 PECR operates independently of GDPR.

    3. Consumer Protection Law

    a. Cherry-picking customers / unfair commercial practices (B2C)

    • Consumer Protection from Unfair Trading Regulations 2008 (CPRs)

    Key provisions:

    • Regulation 3 – general prohibition of unfair commercial practices
    • Regulation 5 – misleading actions
    • Regulation 6 – misleading omissions
    • Schedule 1 – banned practices (context-dependent)

    Selective transfer of “valuable” consumers without transparent disclosure can amount to a misleading omission.


    b. Continuity of contracts and services

    • Consumer Rights Act 2015

      • Section 49 – services must be performed with reasonable care and skill
      • Section 50 – information provided to consumers becomes binding

    Ending services while using customer data to sell replacements through another entity risks breaching these provisions.


    c. B2B distinction

    • CPRs and CRA do not apply to purely B2B relationships
      (though GDPR and PECR still may, depending on context).

    4. How it could have been done lawfully (legal basis)

    Your conclusion aligns with:

    • UK GDPR Articles 13–14 (full transparency),
    • Article 6(1)(b) (contract necessity) via assignment/novation,
    • Consumer contract law on assignment of contracts,
    • PECR Regulation 22(3) continuity (same controller).

    A full business transfer (customers, contracts, services) followed by lawful variation or expiry would have avoided most of these issues.


    If you want, I can:

    • turn this into a formal legal memo,
    • map it to ICO enforcement precedents, or
    • separate the analysis cleanly into B2C vs B2B risk exposure.

    Literally none of this applies to cherry picking or the US

  • ralfralf Member

    @tfgp99 said:
    Fucking christmas man, never ends.

    Data protection is for life, not just Christmas.

  • jsgjsg Member, Resident Benchmarker
    edited January 8

    @ralf said:
    You have zero right to store Lewis' customers data or run their services.

    The way I see it is:

    • Lewis - not Eric! - abandoned us, his customers
    • Lewis - not Eric! - handed over our data and services.
    • AFAIK Lewis could and did know that Eric is us-american and would not be under EU or brit laws - yet he handed over the data and services anyway.
    • Hence the legal responsibility in terms of GDPR and the like is with Lewis.
    • Eric/@VeloxMedia, at least so far, did NOT ask Lewis' customers to pay.
    • Eric/@VeloxMedia, at least so far, did and does run our VPS for free

    TL;DR Eric/@VeloxMedia basically runs a rescue operation for Lewis' customers and he does that, at least so far, for free.
    The alternative would have been our VPS belly up, simple as that -or- some other provider rescuing the VPS but asking us to pay!

    You are violating your responsibility to protect data privacy by doing so, and failing to abide with government regulations.

    This is a hosting and not a laws and regulations forum! The way I see it Eric basically saved our VPS.
    Yes, the negotiations probably were made under duress and time pressure and the agreement possibly is not perfect.
    BUT: The situation seems to have been simple: Lewis urgently looking for some provider to take over -> weak position. Eric on the other hand well funded -> strong position. Likely result: A deal respecting what probably was Lewis' major wish (keeping the VPS continuing to run for free for their lifetime (paid to Lewis, not Eric)) but with a strong "safety net" for Eric.
    I think, but that's just a guess, that Eric's plan was to basically gain visibility and gratitude for "saving us". But he made a mistake by focusing pretty much only on a smooth transition and properly working services and "wasting" no time on PR.

    Almost everywhere that likely would have worked out fine - but this is LET that is, (among others) lots and lots of self-entitled people ready to take their pitchfork and start a dirty war for less than $10 per year, and also having high, sometimes even insane demands for a very, very low amount of money.
    And of bloody course they did not see that Eric basically saved their VPS and didn't even ask money for it, nope, they felt and only saw that Eric supposedly didn't meet weird gold standards.

    TL;DR I'm grateful for what Eric did. He saved our VPS. Thank you Eric!

    To all those who feel that Eric acted illegally or betrayed them: Sue him!

    Making lots of noise here is cheap, even free, but actually going to court is not. That's the reason for all the yada yada.

  • VeloxMediaVeloxMedia 🚩 Host Rep Tag Suspended

    @tfgp99 said:

    @VeloxMedia said:

    @network said:

    @VeloxMedia said: I don't provide goods or services to them.

    Is VPS not a service?

    We don't provide this. It was already provided by lewis, we just haven't disabled it yet

    Have you checked your signature, Dont you provide VPS?
    Or you need 30 days to change it as well?

    Fucking christmas man, never ends.

    Yes we do provide it. We're a new company though. You seem confused

    Our logos different, our websites different and we don't have the same customers.

    Why do you think we're the same company? Haven't I made this clear

  • @VeloxMedia said: We don't provide this. It was already provided by lewis, we just haven't disabled it yet

    And why haven't you disabled them? Why waste money?

    Thanked by 2ralf tentor
  • ralfralf Member

    @VeloxMedia said:
    Literally none of this applies to cherry picking or the US

    Everything in the GDPR applies to data held about EU and UK citizens.

  • tfgp99tfgp99 Member

    @VeloxMedia said: Literally none of this applies to cherry picking or the US

    You have UK/EU customers, doesn't matter if you are a US company or not.

  • @tfgp99 said:

    @VeloxMedia said: Literally none of this applies to cherry picking or the US

    You have UK/EU customers, doesn't matter if you are a US company or not.

    He doesn't have any customers. They're Lewis's customers. He just happens to have the keys to the servers and is paying the bills for no reason.

  • tfgp99tfgp99 Member

    @VeloxMedia said: You seem confused

    Me? Never! Just take a look what you actually are typing here.

    @VeloxMedia said:

    @network said:

    @VeloxMedia said: I don't provide goods or services to them.

    Is VPS not a service?

    We don't provide this. It was already provided by lewis, we just haven't disabled it yet

  • tfgp99tfgp99 Member

    @network said:

    @tfgp99 said:

    @VeloxMedia said: Literally none of this applies to cherry picking or the US

    You have UK/EU customers, doesn't matter if you are a US company or not.

    He doesn't have any customers. They're Lewis's customers. He just happens to have the keys to the servers and is paying the bills for no reason.

    He bought the data, it is him costumers.

  • @tfgp99 said:

    @network said:

    @tfgp99 said:

    @VeloxMedia said: Literally none of this applies to cherry picking or the US

    You have UK/EU customers, doesn't matter if you are a US company or not.

    He doesn't have any customers. They're Lewis's customers. He just happens to have the keys to the servers and is paying the bills for no reason.

    He bought the data, it is him costumers.

    He bought the servers, the data was just on it at that moment. He just hasn't turned them off yet.

  • VeloxMediaVeloxMedia 🚩 Host Rep Tag Suspended

    @jsg said:

    @ralf said:
    You have zero right to store Lewis' customers data or run their services.

    The way I see it is:

    • Lewis - not Eric! - abandoned us, his customers
    • Lewis - not Eric! - handed over our data and services.
    • AFAIK Lewis could and did know that Eric is us-american and would not be under EU or brit laws - yet he handed over the data and services anyway.
    • Hence the legal responsibility in terms of GDPR and the like is with Lewis.
    • Eric/@VeloxMedia, at least so far, did NOT ask Lewis' customers to pay.
    • Eric/@VeloxMedia, at least so far, did and does run our VPS for free

    TL;DR Eric/@VeloxMedia basically runs a rescue operation for Lewis' customers and he does that, at least so far, for free.
    The alternative would have been our VPS belly up, simple as that -or- some other provider rescuing the VPS but asking us to pay!

    You are violating your responsibility to protect data privacy by doing so, and failing to abide with government regulations.

    This is a hosting and not a laws and regulations forum! The way I see it Eric basically saved our VPS.
    Yes, the negotiations probably were made under duress and time pressure and the agreement possibly is not perfect.
    BUT: The situation seems to have been simple: Lewis urgently looking for some provider to take over -> weak position. Eric on the other hand well funded -> strong position. Likely result: A deal respecting what probably was Lewis' major wish (keeping the VPS continuing to run for free for their lifetime (paid to Lewis, not Eric)) but with a strong "safety net" for Eric.
    I think, but that's just a guess, that Eric's plan was to basically gain visibility and gratitude for "saving us". But he made a mistake by focusing pretty much only on a smooth transition and properly working services and "wasting" no time on PR.

    Almost everywhere that likely would have worked out fine - but this is LET that is, (among others) lots and lots of self-entitled people ready to take their pitchfork and start a dirty war for less than $10 per year, and also having high, sometimes even insane demands for a very, very low amount of money.
    And of bloody course they did not see that Eric basically saved their VPS and didn't even ask money for it, nope, they felt and only saw that Eric supposedly didn't meet weird gold standards.

    TL;DR I'm grateful for what Eric did. He saved our VPS. Thank you Eric!

    To all those who feel that Eric acted illegally or betrayed them: Sue him!

    Making lots of noise here is cheap, even free, but actually going to court is not. That's the reason for all the yada yada.

    This is 100% correct and exactly what's going on.

    And of course we already provided all our legal information and properly registered and everything. We're abiding by every request and ticket. We're supporting everything we can and everything is online and BETTER than before.

    Literally zero complaints from customers. Zero people complaining about their tickets not being answered or service shut off. 80 pages now and still not a single complaint.

    I keep constantly offering to delete people's data yet still zero tickets this week to delete. Why complain when they don't want it deleted?

    Every single time I'm on here the goalposts keep shifting and even though we're fully compliant we get hit with random things that don't make sense. Irregardless of anything GDPR related there's 30 days to notify. We didn't know veloxmedia existed before 12/21.

    Thanked by 2jsg cdn99
  • VeloxMediaVeloxMedia 🚩 Host Rep Tag Suspended

    @network said:

    @VeloxMedia said: We don't provide this. It was already provided by lewis, we just haven't disabled it yet

    And why haven't you disabled them? Why waste money?

    Should I? Is that what you you guys want? I'm so confused on here because everyone seems to want me to keep things running.

    Can we make a poll on here? How about someone make a poll and 2 options,

    should we shut down service and everyone lose their data and services?

    Should we keep service active in whatever way we see fit.

    Let's see the results

    Every single one of our actual customers on discord asks us to keep the service.

    We keep offering to delete but no one seems to take us up on it

  • VeloxMediaVeloxMedia 🚩 Host Rep Tag Suspended

    @ralf said:

    @VeloxMedia said:
    Literally none of this applies to cherry picking or the US

    Everything in the GDPR applies to data held about EU and UK citizens.

    Where is cherry picking?

  • @VeloxMedia said:

    @network said:

    @VeloxMedia said: We don't provide this. It was already provided by lewis, we just haven't disabled it yet

    And why haven't you disabled them? Why waste money?

    Should I? Is that what you you guys want? I'm so confused on here because everyone seems to want me to keep things running.

    Can we make a poll on here? How about someone make a poll and 2 options,

    should we shut down service and everyone lose their data and services?

    Should we keep service active in whatever way we see fit.

    Let's see the results

    Every single one of our actual customers on discord asks us to keep the service.

    We keep offering to delete but no one seems to take us up on it

    I'm only asking why are you running it for free if you have no contract. They're not your customers. You're not getting anything from them. It's costing thousands a month to host them.

  • VeloxMediaVeloxMedia 🚩 Host Rep Tag Suspended

    @tfgp99 said:

    @network said:

    @tfgp99 said:

    @VeloxMedia said: Literally none of this applies to cherry picking or the US

    You have UK/EU customers, doesn't matter if you are a US company or not.

    He doesn't have any customers. They're Lewis's customers. He just happens to have the keys to the servers and is paying the bills for no reason.

    He bought the data, it is him costumers.

    Where did you get this info? You can't just make stuff up

  • xvpsxvps Member

    Look at the history. How can a dormant company without any annual accounts have customers?

    https://find-and-update.company-information.service.gov.uk/company/11880554/filing-history

    How can a dissolved company still have customers?

    source: link

    Upon the company dissolution, all property and rights vested in, or held in trust of, for the company are deemed to be bona vacantia, and will belong to the crown.

    And who are Lewis. The company belonged to Mark Lovich.

    https://find-and-update.company-information.service.gov.uk/company/11880554/officers

  • ralfralf Member

    @jsg said:

    @ralf said:
    You have zero right to store Lewis' customers data or run their services.

    The way I see it is:

    Oooooh, strap in lads, this is gonna be good!

    • Lewis - not Eric! - abandoned us, his customers
    • Lewis - not Eric! - handed over our data and services.

    Lewis! That cad!

    • AFAIK Lewis could and did know that Eric is us-american and would not be under EU or brit laws - yet he handed over the data and services anyway.

    Giving Lewis the benefit of the doubt, when selling the business to someone intending to carry on the operations and honour their ongoing contracts.

    • Hence the legal responsibility in terms of GDPR and the like is with Lewis.

    Nope, the responsibility for following GDPR regulations falls on EVERYONE who handles personal data.

    • Eric/@VeloxMedia, at least so far, did NOT ask Lewis' customers to pay.

    Yes, he keeps stating that we're not his customers.

    • Eric/@VeloxMedia, at least so far, did and does run our VPS for free

    That's great and all, and he's entitled to do that, but not to keep any of the PII concerning UK and EU citizens without their consent.

    As he's not providing the service on behalf of Lewis, he needs to get everybody's consent to use that data. That means informing each and every customer who is a UK or EU citizen (and as that includes any citizen residing outside the country, even those in the US) he effectively has to email everyone informing them.

    TL;DR Eric/@VeloxMedia basically runs a rescue operation for Lewis' customers and he does that, at least so far, for free.

    Free or not free, it doesn't matter. He's still using everyone's PII illegally.

    The alternative would have been our VPS belly up, simple as that -or- some other provider rescuing the VPS but asking us to pay!

    Or, and this is the really simple solution that he just refuses to accept exists: just make a statement that all the contracts will be honoured until completion. If they have to terminate any for reasons other than TOS violations, they will be refunded.

    And if users decide not to consent to their data being used, they also need to be refunded.

    You are violating your responsibility to protect data privacy by doing so, and failing to abide with government regulations.

    This is a hosting and not a laws and regulations forum! The way I see it Eric basically saved our VPS.

    That doesn't matter. He's breaking the law to do so.

    Yes, the negotiations probably were made under duress and time pressure and possibly are not perfect.

    Under duress? That's his problem for rushing it. There's a reason business takeovers normally take weeks not hours.

    BUT: The situations seems to have been simple: Lewis urgently looking for some provider to take over -> weak position. Eric on the other hand well funded -> strong position. Likely result: A deal respecting what probably was Lewis' major wish (keeping the VPS continuing to run for free for their lifetime (paid to Lewis, not Eric) but with a strong "safety net" for Eric.

    That's fine. And all that needs to happen for that to be true is for Eric to accept that we are all his customers and "Veloxmedia" is honouring the contracts from "Veloxmedia".

    I think, but that's just a guess, that Eric's plan was to basically gain visibility and gratitude for "saving us". But he made a mistake by focusing pretty much only on a smooth transition and properly working services and "wasting" to time on PR.

    If he just wants to shut everyone's services down, he should just say that and do that.

    If he just wants to keep everyone's services down, he should just say that and do that.

    Almost everywhere that likely would have worked out fine - but this is LET that is, (among others) lots and lots of self-entitled people ready to take their pitchfork and start a dirty war for less than $10 per year, and also having high, sometimes even insane demands for a very, very low amount of money.

    Asking people to follow the law shouldn't be a big ask.

    And of bloody course they did not see that Eric basically saved their VPS and didn't even ask money for it, nope, they felt and only saw that Eric supposedly didn't meet weird gold standards.

    Again, following the law isn't a gold standard. It's the normal standard.

    TL;DR I'm grateful for what Eric did. He saved our VPS. Thank you Eric!

    slow-clap

    To all those who feel that Eric acted illegally or betrayed them: Sue him!

    I'll ask ICO to investigate him for sure. But as he's stubbornly refusing to follow the law despite multiple people explaining it to him, I might as well let them clock run out on him and report him 30 days after so that it's a slam dunk.

    Doing that also still gives him approximately 2 weeks to wise up and do the decent thing by following the law.

    Making lots of noise here is cheap, even free, but actually going to court is not. That's the reason for all the yada yada.

    That's the beauty of having an organisation like ICO who take data protection seriously. They investigate breaches and they themselves prosecute.

  • ralfralf Member

    @VeloxMedia said:

    @tfgp99 said:

    @VeloxMedia said:

    @network said:

    @VeloxMedia said: I don't provide goods or services to them.

    Is VPS not a service?

    We don't provide this. It was already provided by lewis, we just haven't disabled it yet

    Have you checked your signature, Dont you provide VPS?
    Or you need 30 days to change it as well?

    Fucking christmas man, never ends.

    Yes we do provide it. We're a new company though. You seem confused

    Our logos different, our websites different and we don't have the same customers.

    Why do you think we're the same company? Haven't I made this clear

    Because you hold the PII for all of Lewis' customers and are still hosting all their services, pretending like you can ignore the law because "you're doing it for free".

  • VeloxMediaVeloxMedia 🚩 Host Rep Tag Suspended

    @network said:

    @VeloxMedia said:

    @network said:

    @VeloxMedia said: We don't provide this. It was already provided by lewis, we just haven't disabled it yet

    And why haven't you disabled them? Why waste money?

    Should I? Is that what you you guys want? I'm so confused on here because everyone seems to want me to keep things running.

    Can we make a poll on here? How about someone make a poll and 2 options,

    should we shut down service and everyone lose their data and services?

    Should we keep service active in whatever way we see fit.

    Let's see the results

    Every single one of our actual customers on discord asks us to keep the service.

    We keep offering to delete but no one seems to take us up on it

    I'm only asking why are you running it for free if you have no contract. They're not your customers. You're not getting anything from them. It's costing thousands a month to host them.

    Let me explain this easier. We allocated 12 million this year to this project, and basically get unlimited servers for low end, for free, and always will as we use our old enterprise servers for these.

    A few thousand a month is nothing, we literally saved millions by offloading resources from our tier 4 DCs to these new lower tiers.

  • ralfralf Member

    @VeloxMedia said:

    @tfgp99 said:

    @VeloxMedia said:

    @network said:

    @VeloxMedia said: I don't provide goods or services to them.

    Is VPS not a service?

    We don't provide this. It was already provided by lewis, we just haven't disabled it yet

    Have you checked your signature, Dont you provide VPS?
    Or you need 30 days to change it as well?

    Fucking christmas man, never ends.

    Yes we do provide it. We're a new company though. You seem confused

    Our logos different, our websites different and we don't have the same customers.

    Why do you think we're the same company? Haven't I made this clear

    Because you hold the PII for all of Lewis' customers and are still hosting all their services, pretending like you can ignore the law because "you're doing it for free".> @network said:

    @VeloxMedia said: We don't provide this. It was already provided by lewis, we just haven't disabled it yet

    And why haven't you disabled them? Why waste money?

    This. Just disable everyone's VPS, send them an e-mail explaining that need to opt in to being your customers, and those that reply to you wanting to consent and take you up on your really generous free deal can continue being become your customers.

    But if they're not customers, why are you providing this service for free? Why are you saying how you need to go out and buy new hardware to support them? They're not your customers. Let them go.

    The reason, of course, is that you're complicit in Lewis' exit-scam and trying to delay the service termination until after the chargeback window ends.

  • ralfralf Member

    @VeloxMedia said:
    Literally zero complaints from customers. Zero people complaining about their tickets not being answered or service shut off. 80 pages now and still not a single complaint.

    There have been quite a few complaints. There were about 3 pages of complaints from @Alexchina alone. Stop lying.

  • ralfralf Member

    @VeloxMedia said:

    @ralf said:

    @VeloxMedia said:
    Literally none of this applies to cherry picking or the US

    Everything in the GDPR applies to data held about EU and UK citizens.

    Where is cherry picking?

    You don't get to cherry pick the law. It all applies when its concerning personal data of EU and UK citizens.

  • ralfralf Member

    @xvps said:
    Look at the history. How can a dormant company without any annual accounts have customers?

    https://find-and-update.company-information.service.gov.uk/company/11880554/filing-history

    How can a dissolved company still have customers?

    That's an unrelated company.

    Thanked by 1tentor
  • plumbergplumberg Veteran, Megathread Squad

    >

    Again, not sure how much clearer I can make this. If you file a chargeback you have a legal obligation to notify that the service should be discontinued otherwise it's fraud.

    But they must notify the service to be disconnected by law otherwise it's fraud.

    To which specific country’s law and legal statute are you referring? Please provide a citation to the relevant statute.

    The users here have cited specifics while @VeloxMedia has cited nothing but fluff.

  • @VeloxMedia said:

    @network said:

    @VeloxMedia said:

    @network said:

    @VeloxMedia said: We don't provide this. It was already provided by lewis, we just haven't disabled it yet

    And why haven't you disabled them? Why waste money?

    Should I? Is that what you you guys want? I'm so confused on here because everyone seems to want me to keep things running.

    Can we make a poll on here? How about someone make a poll and 2 options,

    should we shut down service and everyone lose their data and services?

    Should we keep service active in whatever way we see fit.

    Let's see the results

    Every single one of our actual customers on discord asks us to keep the service.

    We keep offering to delete but no one seems to take us up on it

    I'm only asking why are you running it for free if you have no contract. They're not your customers. You're not getting anything from them. It's costing thousands a month to host them.

    Let me explain this easier. We allocated 12 million this year to this project, and basically get unlimited servers for low end, for free, and always will as we use our old enterprise servers for these.

    A few thousand a month is nothing, we literally saved millions by offloading resources from our tier 4 DCs to these new lower tiers.

    Yeah but no one goes around running servers for people for free, no matter how rich they are (unless they're selling something else like Oracle).

  • xvpsxvps Member

    @ralf said:

    @xvps said:
    Look at the history. How can a dormant company without any annual accounts have customers?

    https://find-and-update.company-information.service.gov.uk/company/11880554/filing-history

    How can a dissolved company still have customers?

    That's an unrelated company.

    Oh, with same name and address as veloxmedia.co.uk on wayback machine.

  • ralfralf Member

    @VeloxMedia said:

    @network said:

    @VeloxMedia said:

    @network said:

    @VeloxMedia said: We don't provide this. It was already provided by lewis, we just haven't disabled it yet

    And why haven't you disabled them? Why waste money?

    Should I? Is that what you you guys want? I'm so confused on here because everyone seems to want me to keep things running.

    Can we make a poll on here? How about someone make a poll and 2 options,

    should we shut down service and everyone lose their data and services?

    Should we keep service active in whatever way we see fit.

    Let's see the results

    Every single one of our actual customers on discord asks us to keep the service.

    We keep offering to delete but no one seems to take us up on it

    I'm only asking why are you running it for free if you have no contract. They're not your customers. You're not getting anything from them. It's costing thousands a month to host them.

    Let me explain this easier. We allocated 12 million this year to this project, and basically get unlimited servers for low end, for free, and always will as we use our old enterprise servers for these.

    A few thousand a month is nothing, we literally saved millions by offloading resources from our tier 4 DCs to these new lower tiers.

    OK great. A few thousand a month is nothing. So just promise to honour all the contracts to their end.

  • @ralf said:

    @VeloxMedia said:
    Literally zero complaints from customers. Zero people complaining about their tickets not being answered or service shut off. 80 pages now and still not a single complaint.

    There have been quite a few complaints. There were about 3 pages of complaints from @Alexchina alone. Stop lying.

    Yes but it says "zero complaints from customers" which is true because @Alexchina is not his customer. No one is.

    Thanked by 4ralf xvps brauni RapToN
  • @ralf said:

    @VeloxMedia said:

    @Calypso said:

    @VeloxMedia said:
    But we're not aware of the data unless a chargeback or ticket comes up as we don't know what is in the EU and what isn't.

    Your customer portal still shows data of the people you are referring to as "we don't have their data". So you are the data controller. Don't turn things around by saying "let them come to us" when the EU law clearly states that the datacontroller (i.e. you) must take action.

    And you are not that stupid of not being able to see that country X filled in by the customer is in the EU or not. Or are you?

    Only for customers we provide goods or services to. We don't provide goods or services to any of Lewis's customers.

    https://gdpr.eu/Recital-23-Applicable-to-processors-not-established-in-the-Union-if-data-subjects-within-the-Union-are-targeted/

    This doesn't mean what you think it does. Hopefully your lawyers have a better grasp of comprehension than you do.

    Well, it could also be that those lawyers are looking forward to the claims, in which case Eric will provide a steady income for them...

    Anyway, he really doesn't grasp it. So I guess he is stupid after all. At least stubborn to a level that is close to stupid. Talking about customers when I'm talking about personal data and people - not of customers. Talking about providing services while it's about having that data.

    He simply doesn't grasp it and then you can "invest $12M", and may be able to run a few servers, but you simply don't have credibility as a merchant.

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