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Velox media under new management

16869717374184

Comments

  • alexanderrasalexanderras Member
    edited January 8

    @AlteredParadox said:
    Guys are we going for 100 pages!?

    Don’t think we’ll need that many. VeloxMedia seem to be getting themselves into trouble.

    @VeloxMedia said:

    @alexanderras said:

    @VeloxMedia said:

    @default said:

    @VeloxMedia said:

    Liable for what exactly? We don't have any agreement with you or anything. We didn't take anything, Lewis was responsible for your data not me.

    And yet you have my info and my data. Why? You said you are GDPR compliant... so please explain how you got to be in possession of my data without my consent, because clearly my data is on your servers.

    Last I remember I paid some business, but not your business.

    @default said:

    @VeloxMedia said:

    Liable for what exactly? We don't have any agreement with you or anything. We didn't take anything, Lewis was responsible for your data not me.

    And yet you have my info and my data. Why? You said you are GDPR compliant... so please explain how you got to be in possession of my data without my consent, because clearly my data is on your servers.

    Last I remember I paid some business, but not your business.

    Lewis was responsible for your agreement and your data. I'm not responsible for your data, Lewis is.

    Where are you seeing that any responsibility was transferred from lewis to me? What notification or agreement or anything did you receive saying this? Who specifically did you pay for the service. What does your credit card statement say? Who signed your agreement? These are what matter and none of this is with us.

    You are a data processor for Lewis given you currently hold that data. You are indeed responsible for that data.

    No it doesn't work that way.

    @VeloxMedia said:

    @alexanderras said:

    @VeloxMedia said:

    @default said:

    @VeloxMedia said:

    Liable for what exactly? We don't have any agreement with you or anything. We didn't take anything, Lewis was responsible for your data not me.

    And yet you have my info and my data. Why? You said you are GDPR compliant... so please explain how you got to be in possession of my data without my consent, because clearly my data is on your servers.

    Last I remember I paid some business, but not your business.

    @default said:

    @VeloxMedia said:

    Liable for what exactly? We don't have any agreement with you or anything. We didn't take anything, Lewis was responsible for your data not me.

    And yet you have my info and my data. Why? You said you are GDPR compliant... so please explain how you got to be in possession of my data without my consent, because clearly my data is on your servers.

    Last I remember I paid some business, but not your business.

    Lewis was responsible for your agreement and your data. I'm not responsible for your data, Lewis is.

    Where are you seeing that any responsibility was transferred from lewis to me? What notification or agreement or anything did you receive saying this? Who specifically did you pay for the service. What does your credit card statement say? Who signed your agreement? These are what matter and none of this is with us.

    You are a data processor for Lewis given you currently hold that data. You are indeed responsible for that data.

    No it doesn't work that way.

    It very much does. I think you should consult your legal department - and maybe they need some outside counsel.

    Thanked by 1JasonM
  • @alexanderras said:

    @AlteredParadox said:
    Guys are we going for 100 pages!?

    Don’t think we’ll need that many. VeloxMedia seem to be getting themselves into trouble.> @VeloxMedia said:

    @alexanderras said:

    @VeloxMedia said:

    @default said:

    @VeloxMedia said:

    Liable for what exactly? We don't have any agreement with you or anything. We didn't take anything, Lewis was responsible for your data not me.

    And yet you have my info and my data. Why? You said you are GDPR compliant... so please explain how you got to be in possession of my data without my consent, because clearly my data is on your servers.

    Last I remember I paid some business, but not your business.

    @default said:

    @VeloxMedia said:

    Liable for what exactly? We don't have any agreement with you or anything. We didn't take anything, Lewis was responsible for your data not me.

    And yet you have my info and my data. Why? You said you are GDPR compliant... so please explain how you got to be in possession of my data without my consent, because clearly my data is on your servers.

    Last I remember I paid some business, but not your business.

    Lewis was responsible for your agreement and your data. I'm not responsible for your data, Lewis is.

    Where are you seeing that any responsibility was transferred from lewis to me? What notification or agreement or anything did you receive saying this? Who specifically did you pay for the service. What does your credit card statement say? Who signed your agreement? These are what matter and none of this is with us.

    You are a data processor for Lewis given you currently hold that data. You are indeed responsible for that data.

    No it doesn't work that way.

    @VeloxMedia said:

    @alexanderras said:

    @VeloxMedia said:

    @default said:

    @VeloxMedia said:

    Liable for what exactly? We don't have any agreement with you or anything. We didn't take anything, Lewis was responsible for your data not me.

    And yet you have my info and my data. Why? You said you are GDPR compliant... so please explain how you got to be in possession of my data without my consent, because clearly my data is on your servers.

    Last I remember I paid some business, but not your business.

    @default said:

    @VeloxMedia said:

    Liable for what exactly? We don't have any agreement with you or anything. We didn't take anything, Lewis was responsible for your data not me.

    And yet you have my info and my data. Why? You said you are GDPR compliant... so please explain how you got to be in possession of my data without my consent, because clearly my data is on your servers.

    Last I remember I paid some business, but not your business.

    Lewis was responsible for your agreement and your data. I'm not responsible for your data, Lewis is.

    Where are you seeing that any responsibility was transferred from lewis to me? What notification or agreement or anything did you receive saying this? Who specifically did you pay for the service. What does your credit card statement say? Who signed your agreement? These are what matter and none of this is with us.

    You are a data processor for Lewis given you currently hold that data. You are indeed responsible for that data.

    No it doesn't work that way.

    It very much does. I think you should consult your legal department - and maybe they need some outside counsel.

    But i thought we were talking to "Andrew from legal" and the velox account was taken over by legal!?!?! :D

    Thanked by 1ralf
  • @Saragoldfarb hows the discord looking?

  • VeloxMediaVeloxMedia 🚩 Host Rep Tag Suspended

    @default said:

    @VeloxMedia said:

    @default said:

    @VeloxMedia said:

    Liable for what exactly? We don't have any agreement with you or anything. We didn't take anything, Lewis was responsible for your data not me.

    And yet you have my info and my data. Why? You said you are GDPR compliant... so please explain how you got to be in possession of my data without my consent, because clearly my data is on your servers.

    Last I remember I paid some business, but not your business.

    @default said:

    @VeloxMedia said:

    Liable for what exactly? We don't have any agreement with you or anything. We didn't take anything, Lewis was responsible for your data not me.

    And yet you have my info and my data. Why? You said you are GDPR compliant... so please explain how you got to be in possession of my data without my consent, because clearly my data is on your servers.

    Last I remember I paid some business, but not your business.

    Lewis was responsible for your agreement and your data.

    Thank you for clarifying this. I am glad Lewis was responsible for my data. I paid him for precisely that.

    I'm not responsible for your data, Lewis is.

    You did not answer my question as to why my data is with you. I have not paid you, I paid Lewis, but you have my data, and my account, and my info. You said you are GDPR compliant - I hereby invoke the GDPR legislation in demanding explanation from you as to why you have my data.

    Where are you seeing that any responsibility was transferred from lewis to me?

    You have my data. You should answer this. You must explain yourself, not me. I paid Lewis, and now you have my invoice in how I paid Lewis. You also have my data which Lewis hosted; so you're the one to answer.

    What notification or agreement or anything did you receive saying this?

    You stated you acquired Veloxmedia and its data in this thread.

    Who specifically did you pay for the service.

    VeloxMedia - but the data is with you. It is up to you to justify yourself.

    What does your credit card statement say?

    [REDACTED ON THIS FORUM] (for GDPR legislation with regards to sensitive data - you should know this)

    Who signed your agreement?

    VeloxMedia - now with you because you have the whole client area

    These are what matter and none of this is with us.

    Actually it is, all of it is. The whole client area and all the services are with you.

    Ahh I see the issue. We're Velox Media inc. I don't think veloxmedia was ever a real company, what's the address on the invoice? I thought it has Lewis's name on it as a sole trader and his address. You should really investigate that. Also if you want to know how we have your data you should file a complaint against the company you purchased it from. Velox Media inc is on the ICO and it's a new company so anything before 12/21 wasn't us.

    See you're confusing the companies and people. Completely different. We're in different continents even.

    Again we're not responsible for how we obtain data just responsible for maintaining that data is compliant from now on.

    When you file a chargeback it'll be against lewis and you'll get the answers you seek.

  • alexanderrasalexanderras Member
    edited January 8

    @VeloxMedia said:

    @default said:

    @VeloxMedia said:

    @default said:

    @VeloxMedia said:

    Liable for what exactly? We don't have any agreement with you or anything. We didn't take anything, Lewis was responsible for your data not me.

    And yet you have my info and my data. Why? You said you are GDPR compliant... so please explain how you got to be in possession of my data without my consent, because clearly my data is on your servers.

    Last I remember I paid some business, but not your business.

    @default said:

    @VeloxMedia said:

    Liable for what exactly? We don't have any agreement with you or anything. We didn't take anything, Lewis was responsible for your data not me.

    And yet you have my info and my data. Why? You said you are GDPR compliant... so please explain how you got to be in possession of my data without my consent, because clearly my data is on your servers.

    Last I remember I paid some business, but not your business.

    Lewis was responsible for your agreement and your data.

    Thank you for clarifying this. I am glad Lewis was responsible for my data. I paid him for precisely that.

    I'm not responsible for your data, Lewis is.

    You did not answer my question as to why my data is with you. I have not paid you, I paid Lewis, but you have my data, and my account, and my info. You said you are GDPR compliant - I hereby invoke the GDPR legislation in demanding explanation from you as to why you have my data.

    Where are you seeing that any responsibility was transferred from lewis to me?

    You have my data. You should answer this. You must explain yourself, not me. I paid Lewis, and now you have my invoice in how I paid Lewis. You also have my data which Lewis hosted; so you're the one to answer.

    What notification or agreement or anything did you receive saying this?

    You stated you acquired Veloxmedia and its data in this thread.

    Who specifically did you pay for the service.

    VeloxMedia - but the data is with you. It is up to you to justify yourself.

    What does your credit card statement say?

    [REDACTED ON THIS FORUM] (for GDPR legislation with regards to sensitive data - you should know this)

    Who signed your agreement?

    VeloxMedia - now with you because you have the whole client area

    These are what matter and none of this is with us.

    Actually it is, all of it is. The whole client area and all the services are with you.

    Ahh I see the issue. We're Velox Media inc. I don't think veloxmedia was ever a real company, what's the address on the invoice? I thought it has Lewis's name on it as a sole trader and his address. You should really investigate that. Also if you want to know how we have your data you should file a complaint against the company you purchased it from. Velox Media inc is on the ICO and it's a new company so anything before 12/21 wasn't us.

    See you're confusing the companies and people. Completely different. We're in different continents even.

    Again we're not responsible for how we obtain data just responsible for maintaining that data is compliant from now on.

    When you file a chargeback it'll be against lewis and you'll get the answers you seek.

    Wrong! As a data processor you are also liable for continuing to hold and process data (and potentially making decisions outside of instruction around how data is processed if using to look up transaction records to identify chargebacks) despite knowing the data controller, Lewis, is non-compliant with his obligations under GDPR

  • toftof Member
    edited January 8

    @MaxTakeba said:

    @alexanderras said:
    Forgive my simple take - and for the record I find VeloxMedia’s communication and behaviour here to be highly unprofessional - but if Lewis was a sole trader and contracts have not been transferred, then I think you remain customers of Lewis’.

    Velox Media Inc is effectively providing services to Lewis, and the obligation to inform customers that there has been a change in data processor also remains with Lewis, who is the data controller.

    If the buyers didn't agree to host the data... Why the hell are they doing that? Why not refund and just give everyone 30 days to leave? Why not buy those customers out and do it cleanly?

    That's why I and many others have been ultra critical and fairly so.
    @default said:

    @MaxTakeba said:

    @VeloxMedia said:

    @default said:

    @VeloxMedia said:
    Your agreement is with Lewis. Period end of story.

    I paid to hold my data. My data is with you, on your servers. It is not end of story, because it is not the end of billing period.

    He is gone and we have all the services.

    Yes you do. I paid and you took them. Now it is your job.

    If you have a concern with your data then send us a ticket and we'll delete it.

    No. You won't escape that easy. You took something that did not belong to you. There's consequences, because we paid.

    If you have a concern with your money then file a chargeback or lawsuit against lewis.

    No I won't. You took my hosting service for which I paid. Someone can't simply buy me without notifying me and without obligations.

    We have zero responsibility to store your data or run your services.

    Oh yes you do. Big time. I paid. Please remind me where I accepted for my data to be on your servers.

    We do have a responsibility to protect data privacy we have and abide with government regulations, as well as partner agreements like with payment providers and ensuring we aren't complicit in fraud.

    Yes you do. I am glad you are aware of that. Please don't forget that you need to notify your customers about partners and sharing data with said partners too.

    It's that simple.

    No, it is obviously not. We are at page 69 and you still did not get the picture - or maybe you're just dressing as a clown on purpose.

    We have every intention of retaining services for users solely because it's good business and what's right.

    No. You do not have an intention; you have an obligation. You took data for which customers paid to be hosted. You have no right and no consent; therefore the only way out is to honour the services as justification.

    It also costs us basically nothing to host all your data compared to everything else we do so we don't care.

    This is useful information for later, in a possible court of law.

    You didn't agree have your data on our servers. We didn't agree to host your data. There is zero responsibility for us to do anything. Again these aren't our customers so we have no obligation to notify them anything.

    Wait a fucking minute. What DID you agree to?
    You can't just... Buy the business, buy the contracts for the servers, ASN, networking agreements and the CRM(s)... Without having to deal with the active customers on your shit that you're buying.

    Please answer this honestly. What did you agree to? Because you can't claim you "didn't agree to host your data" unless you literally zero'd the drives, which you haven't done, and you've openly admitted to keeping the customers...

    They are your customers now...

    That's exactly what I am trying to say... but this guy says I don't know the law.

    At this point I am willing to pay too to have a lawyer sue the hell out of this guy in US. I want his ass in jail.

    He kept talking about the law, but seemed unaware that every country's legal code contains one provision: “prohibiting the possession of stolen goods."

    'veloxmedia co.' came up with a new argument: offering services for free is an act of charity toward users.

  • VeloxMediaVeloxMedia 🚩 Host Rep Tag Suspended

    @alexanderras said:

    @AlteredParadox said:
    Guys are we going for 100 pages!?

    Don’t think we’ll need that many. VeloxMedia seem to be getting themselves into trouble.

    @VeloxMedia said:

    @alexanderras said:

    @VeloxMedia said:

    @default said:

    @VeloxMedia said:

    Liable for what exactly? We don't have any agreement with you or anything. We didn't take anything, Lewis was responsible for your data not me.

    And yet you have my info and my data. Why? You said you are GDPR compliant... so please explain how you got to be in possession of my data without my consent, because clearly my data is on your servers.

    Last I remember I paid some business, but not your business.

    @default said:

    @VeloxMedia said:

    Liable for what exactly? We don't have any agreement with you or anything. We didn't take anything, Lewis was responsible for your data not me.

    And yet you have my info and my data. Why? You said you are GDPR compliant... so please explain how you got to be in possession of my data without my consent, because clearly my data is on your servers.

    Last I remember I paid some business, but not your business.

    Lewis was responsible for your agreement and your data. I'm not responsible for your data, Lewis is.

    Where are you seeing that any responsibility was transferred from lewis to me? What notification or agreement or anything did you receive saying this? Who specifically did you pay for the service. What does your credit card statement say? Who signed your agreement? These are what matter and none of this is with us.

    You are a data processor for Lewis given you currently hold that data. You are indeed responsible for that data.

    No it doesn't work that way.

    @VeloxMedia said:

    @alexanderras said:

    @VeloxMedia said:

    @default said:

    @VeloxMedia said:

    Liable for what exactly? We don't have any agreement with you or anything. We didn't take anything, Lewis was responsible for your data not me.

    And yet you have my info and my data. Why? You said you are GDPR compliant... so please explain how you got to be in possession of my data without my consent, because clearly my data is on your servers.

    Last I remember I paid some business, but not your business.

    @default said:

    @VeloxMedia said:

    Liable for what exactly? We don't have any agreement with you or anything. We didn't take anything, Lewis was responsible for your data not me.

    And yet you have my info and my data. Why? You said you are GDPR compliant... so please explain how you got to be in possession of my data without my consent, because clearly my data is on your servers.

    Last I remember I paid some business, but not your business.

    Lewis was responsible for your agreement and your data. I'm not responsible for your data, Lewis is.

    Where are you seeing that any responsibility was transferred from lewis to me? What notification or agreement or anything did you receive saying this? Who specifically did you pay for the service. What does your credit card statement say? Who signed your agreement? These are what matter and none of this is with us.

    You are a data processor for Lewis given you currently hold that data. You are indeed responsible for that data.

    No it doesn't work that way.

    It very much does. I think you should consult your legal department - and maybe they need some outside counsel.

    We did and specialists in GDPR. Fully understand what's going on here. If you haven't noticed everything has been properly designed to protect us against liability and ensure we're holding the cards. This isn't our first rodeo.

    But it's important to remember the facts. We're a US company and it appears that Lewis wasn't GDPR compliant nor required to be or stated such. These aren't our customers but just data we have. Our GDPR compliance started 12/21/2025

  • defaultdefault Veteran
    edited January 8

    @VeloxMedia said:

    @default said:

    @VeloxMedia said:

    @default said:

    @VeloxMedia said:

    Liable for what exactly? We don't have any agreement with you or anything. We didn't take anything, Lewis was responsible for your data not me.

    And yet you have my info and my data. Why? You said you are GDPR compliant... so please explain how you got to be in possession of my data without my consent, because clearly my data is on your servers.

    Last I remember I paid some business, but not your business.

    @default said:

    @VeloxMedia said:

    Liable for what exactly? We don't have any agreement with you or anything. We didn't take anything, Lewis was responsible for your data not me.

    And yet you have my info and my data. Why? You said you are GDPR compliant... so please explain how you got to be in possession of my data without my consent, because clearly my data is on your servers.

    Last I remember I paid some business, but not your business.

    Lewis was responsible for your agreement and your data.

    Thank you for clarifying this. I am glad Lewis was responsible for my data. I paid him for precisely that.

    I'm not responsible for your data, Lewis is.

    You did not answer my question as to why my data is with you. I have not paid you, I paid Lewis, but you have my data, and my account, and my info. You said you are GDPR compliant - I hereby invoke the GDPR legislation in demanding explanation from you as to why you have my data.

    Where are you seeing that any responsibility was transferred from lewis to me?

    You have my data. You should answer this. You must explain yourself, not me. I paid Lewis, and now you have my invoice in how I paid Lewis. You also have my data which Lewis hosted; so you're the one to answer.

    What notification or agreement or anything did you receive saying this?

    You stated you acquired Veloxmedia and its data in this thread.

    Who specifically did you pay for the service.

    VeloxMedia - but the data is with you. It is up to you to justify yourself.

    What does your credit card statement say?

    [REDACTED ON THIS FORUM] (for GDPR legislation with regards to sensitive data - you should know this)

    Who signed your agreement?

    VeloxMedia - now with you because you have the whole client area

    These are what matter and none of this is with us.

    Actually it is, all of it is. The whole client area and all the services are with you.

    Ahh I see the issue. We're Velox Media inc. I don't think veloxmedia was ever a real company, what's the address on the invoice? I thought it has Lewis's name on it as a sole trader and his address. You should really investigate that. Also if you want to know how we have your data you should file a complaint against the company you purchased it from. Velox Media inc is on the ICO and it's a new company so anything before 12/21 wasn't us.

    I knew this. Thanks for clarifying it over and over again.

    See you're confusing the companies and people. Completely different. We're in different continents even.

    So far so good. Two distinct companies. My problem is with your company. Let's not discuss about others.

    Again we're not responsible for how we obtain data [...]

    What kind of stupid nonsense is this? You mean a hacker hosting illegal data on their servers is not responsible for how they obtain it?

    You literally said you are GDPR compliant. You are forced by GDPR to state how you obtained data! Please enlighten us how you obtained all this data of so many customers.

    When you file a chargeback it'll be against lewis and you'll get the answers you seek.

    I don't care. I repeat again: I do not want to chargeback. I want to enjoy popcorn - my account is my ticket at this circus.

    From what I understand Lewis has the money and you have everything (including data - we can see it in accounts and services). In business one person pays money, and receives something in return. Usually people don't pay money to get money, so in my opinion it is normal for Lewis to keep his money. But you @VeloxMedia - you're "responsible for maintaining data" as you say, therefore you are responsible for all the data. The contracts are therefore yours!

  • alexanderrasalexanderras Member
    edited January 8

    @VeloxMedia said:

    @alexanderras said:

    @AlteredParadox said:
    Guys are we going for 100 pages!?

    Don’t think we’ll need that many. VeloxMedia seem to be getting themselves into trouble.

    @VeloxMedia said:

    @alexanderras said:

    @VeloxMedia said:

    @default said:

    @VeloxMedia said:

    Liable for what exactly? We don't have any agreement with you or anything. We didn't take anything, Lewis was responsible for your data not me.

    And yet you have my info and my data. Why? You said you are GDPR compliant... so please explain how you got to be in possession of my data without my consent, because clearly my data is on your servers.

    Last I remember I paid some business, but not your business.

    @default said:

    @VeloxMedia said:

    Liable for what exactly? We don't have any agreement with you or anything. We didn't take anything, Lewis was responsible for your data not me.

    And yet you have my info and my data. Why? You said you are GDPR compliant... so please explain how you got to be in possession of my data without my consent, because clearly my data is on your servers.

    Last I remember I paid some business, but not your business.

    Lewis was responsible for your agreement and your data. I'm not responsible for your data, Lewis is.

    Where are you seeing that any responsibility was transferred from lewis to me? What notification or agreement or anything did you receive saying this? Who specifically did you pay for the service. What does your credit card statement say? Who signed your agreement? These are what matter and none of this is with us.

    You are a data processor for Lewis given you currently hold that data. You are indeed responsible for that data.

    No it doesn't work that way.

    @VeloxMedia said:

    @alexanderras said:

    @VeloxMedia said:

    @default said:

    @VeloxMedia said:

    Liable for what exactly? We don't have any agreement with you or anything. We didn't take anything, Lewis was responsible for your data not me.

    And yet you have my info and my data. Why? You said you are GDPR compliant... so please explain how you got to be in possession of my data without my consent, because clearly my data is on your servers.

    Last I remember I paid some business, but not your business.

    @default said:

    @VeloxMedia said:

    Liable for what exactly? We don't have any agreement with you or anything. We didn't take anything, Lewis was responsible for your data not me.

    And yet you have my info and my data. Why? You said you are GDPR compliant... so please explain how you got to be in possession of my data without my consent, because clearly my data is on your servers.

    Last I remember I paid some business, but not your business.

    Lewis was responsible for your agreement and your data. I'm not responsible for your data, Lewis is.

    Where are you seeing that any responsibility was transferred from lewis to me? What notification or agreement or anything did you receive saying this? Who specifically did you pay for the service. What does your credit card statement say? Who signed your agreement? These are what matter and none of this is with us.

    You are a data processor for Lewis given you currently hold that data. You are indeed responsible for that data.

    No it doesn't work that way.

    It very much does. I think you should consult your legal department - and maybe they need some outside counsel.

    We did and specialists in GDPR. Fully understand what's going on here. If you haven't noticed everything has been properly designed to protect us against liability and ensure we're holding the cards. This isn't our first rodeo.

    But it's important to remember the facts. We're a US company and it appears that Lewis wasn't GDPR compliant nor required to be or stated such. These aren't our customers but just data we have. Our GDPR compliance started 12/21/2025

    Great, so you are admitting that the data you hold is subject to GDPR, that you are holding it as a processor, and that the data controller is not compliant?

  • VeloxMediaVeloxMedia 🚩 Host Rep Tag Suspended

    @alexanderras said:

    @VeloxMedia said:

    @default said:

    @VeloxMedia said:

    @default said:

    @VeloxMedia said:

    Liable for what exactly? We don't have any agreement with you or anything. We didn't take anything, Lewis was responsible for your data not me.

    And yet you have my info and my data. Why? You said you are GDPR compliant... so please explain how you got to be in possession of my data without my consent, because clearly my data is on your servers.

    Last I remember I paid some business, but not your business.

    @default said:

    @VeloxMedia said:

    Liable for what exactly? We don't have any agreement with you or anything. We didn't take anything, Lewis was responsible for your data not me.

    And yet you have my info and my data. Why? You said you are GDPR compliant... so please explain how you got to be in possession of my data without my consent, because clearly my data is on your servers.

    Last I remember I paid some business, but not your business.

    Lewis was responsible for your agreement and your data.

    Thank you for clarifying this. I am glad Lewis was responsible for my data. I paid him for precisely that.

    I'm not responsible for your data, Lewis is.

    You did not answer my question as to why my data is with you. I have not paid you, I paid Lewis, but you have my data, and my account, and my info. You said you are GDPR compliant - I hereby invoke the GDPR legislation in demanding explanation from you as to why you have my data.

    Where are you seeing that any responsibility was transferred from lewis to me?

    You have my data. You should answer this. You must explain yourself, not me. I paid Lewis, and now you have my invoice in how I paid Lewis. You also have my data which Lewis hosted; so you're the one to answer.

    What notification or agreement or anything did you receive saying this?

    You stated you acquired Veloxmedia and its data in this thread.

    Who specifically did you pay for the service.

    VeloxMedia - but the data is with you. It is up to you to justify yourself.

    What does your credit card statement say?

    [REDACTED ON THIS FORUM] (for GDPR legislation with regards to sensitive data - you should know this)

    Who signed your agreement?

    VeloxMedia - now with you because you have the whole client area

    These are what matter and none of this is with us.

    Actually it is, all of it is. The whole client area and all the services are with you.

    Ahh I see the issue. We're Velox Media inc. I don't think veloxmedia was ever a real company, what's the address on the invoice? I thought it has Lewis's name on it as a sole trader and his address. You should really investigate that. Also if you want to know how we have your data you should file a complaint against the company you purchased it from. Velox Media inc is on the ICO and it's a new company so anything before 12/21 wasn't us.

    See you're confusing the companies and people. Completely different. We're in different continents even.

    Again we're not responsible for how we obtain data just responsible for maintaining that data is compliant from now on.

    When you file a chargeback it'll be against lewis and you'll get the answers you seek.

    Wrong! As a data processor you are also liable for continuing to hold and process data (and potentially making decisions outside of instruction around how data is processed if using to look up transaction records to identify chargebacks) despite knowing the data controller, Lewis, is non-compliant with his obligations under GDPR

    Why are you saying Lewis has an obligation to be GDPR compliant? Why are you saying we have an obligation to be? Why is the data considered GDPR? We're a US based company> @alexanderras said:

    @VeloxMedia said:

    @default said:

    @VeloxMedia said:

    @default said:

    @VeloxMedia said:

    Liable for what exactly? We don't have any agreement with you or anything. We didn't take anything, Lewis was responsible for your data not me.

    And yet you have my info and my data. Why? You said you are GDPR compliant... so please explain how you got to be in possession of my data without my consent, because clearly my data is on your servers.

    Last I remember I paid some business, but not your business.

    @default said:

    @VeloxMedia said:

    Liable for what exactly? We don't have any agreement with you or anything. We didn't take anything, Lewis was responsible for your data not me.

    And yet you have my info and my data. Why? You said you are GDPR compliant... so please explain how you got to be in possession of my data without my consent, because clearly my data is on your servers.

    Last I remember I paid some business, but not your business.

    Lewis was responsible for your agreement and your data.

    Thank you for clarifying this. I am glad Lewis was responsible for my data. I paid him for precisely that.

    I'm not responsible for your data, Lewis is.

    You did not answer my question as to why my data is with you. I have not paid you, I paid Lewis, but you have my data, and my account, and my info. You said you are GDPR compliant - I hereby invoke the GDPR legislation in demanding explanation from you as to why you have my data.

    Where are you seeing that any responsibility was transferred from lewis to me?

    You have my data. You should answer this. You must explain yourself, not me. I paid Lewis, and now you have my invoice in how I paid Lewis. You also have my data which Lewis hosted; so you're the one to answer.

    What notification or agreement or anything did you receive saying this?

    You stated you acquired Veloxmedia and its data in this thread.

    Who specifically did you pay for the service.

    VeloxMedia - but the data is with you. It is up to you to justify yourself.

    What does your credit card statement say?

    [REDACTED ON THIS FORUM] (for GDPR legislation with regards to sensitive data - you should know this)

    Who signed your agreement?

    VeloxMedia - now with you because you have the whole client area

    These are what matter and none of this is with us.

    Actually it is, all of it is. The whole client area and all the services are with you.

    Ahh I see the issue. We're Velox Media inc. I don't think veloxmedia was ever a real company, what's the address on the invoice? I thought it has Lewis's name on it as a sole trader and his address. You should really investigate that. Also if you want to know how we have your data you should file a complaint against the company you purchased it from. Velox Media inc is on the ICO and it's a new company so anything before 12/21 wasn't us.

    See you're confusing the companies and people. Completely different. We're in different continents even.

    Again we're not responsible for how we obtain data just responsible for maintaining that data is compliant from now on.

    When you file a chargeback it'll be against lewis and you'll get the answers you seek.

    Wrong! As a data processor you are also liable for continuing to hold and process data (and potentially making decisions outside of instruction around how data is processed if using to look up transaction records to identify chargebacks) despite knowing the data controller, Lewis, is non-compliant with his obligations under GDPR

    No. Lots of assumptions being made and added here that aren't true.

  • VeloxMediaVeloxMedia 🚩 Host Rep Tag Suspended

    @tof said:

    @MaxTakeba said:

    @alexanderras said:
    Forgive my simple take - and for the record I find VeloxMedia’s communication and behaviour here to be highly unprofessional - but if Lewis was a sole trader and contracts have not been transferred, then I think you remain customers of Lewis’.

    Velox Media Inc is effectively providing services to Lewis, and the obligation to inform customers that there has been a change in data processor also remains with Lewis, who is the data controller.

    If the buyers didn't agree to host the data... Why the hell are they doing that? Why not refund and just give everyone 30 days to leave? Why not buy those customers out and do it cleanly?

    That's why I and many others have been ultra critical and fairly so.
    @default said:

    @MaxTakeba said:

    @VeloxMedia said:

    @default said:

    @VeloxMedia said:
    Your agreement is with Lewis. Period end of story.

    I paid to hold my data. My data is with you, on your servers. It is not end of story, because it is not the end of billing period.

    He is gone and we have all the services.

    Yes you do. I paid and you took them. Now it is your job.

    If you have a concern with your data then send us a ticket and we'll delete it.

    No. You won't escape that easy. You took something that did not belong to you. There's consequences, because we paid.

    If you have a concern with your money then file a chargeback or lawsuit against lewis.

    No I won't. You took my hosting service for which I paid. Someone can't simply buy me without notifying me and without obligations.

    We have zero responsibility to store your data or run your services.

    Oh yes you do. Big time. I paid. Please remind me where I accepted for my data to be on your servers.

    We do have a responsibility to protect data privacy we have and abide with government regulations, as well as partner agreements like with payment providers and ensuring we aren't complicit in fraud.

    Yes you do. I am glad you are aware of that. Please don't forget that you need to notify your customers about partners and sharing data with said partners too.

    It's that simple.

    No, it is obviously not. We are at page 69 and you still did not get the picture - or maybe you're just dressing as a clown on purpose.

    We have every intention of retaining services for users solely because it's good business and what's right.

    No. You do not have an intention; you have an obligation. You took data for which customers paid to be hosted. You have no right and no consent; therefore the only way out is to honour the services as justification.

    It also costs us basically nothing to host all your data compared to everything else we do so we don't care.

    This is useful information for later, in a possible court of law.

    You didn't agree have your data on our servers. We didn't agree to host your data. There is zero responsibility for us to do anything. Again these aren't our customers so we have no obligation to notify them anything.

    Wait a fucking minute. What DID you agree to?
    You can't just... Buy the business, buy the contracts for the servers, ASN, networking agreements and the CRM(s)... Without having to deal with the active customers on your shit that you're buying.

    Please answer this honestly. What did you agree to? Because you can't claim you "didn't agree to host your data" unless you literally zero'd the drives, which you haven't done, and you've openly admitted to keeping the customers...

    They are your customers now...

    That's exactly what I am trying to say... but this guy says I don't know the law.

    At this point I am willing to pay too to have a lawyer sue the hell out of this guy in US. I want his ass in jail.

    He kept talking about the law, but seemed unaware that every country's legal code contains one provision: “prohibiting the possession of stolen goods."

    'veloxmedia co.' came up with a new argument: offering services for free is an act of charity toward users.

    That doesn't make any sense at all. What's stolen in you're scenario?

  • edited January 8

    Honestly the seemingly endless time this dude has to spend bickering with customers he claims to have no responsibility for is kinda helping the argument against him at this point, everything else aside.

  • defaultdefault Veteran
    edited January 8

    @AlteredParadox said:
    Honestly the seemingly endless time this dude has to spend bickering with customers he claims to have no responsibility for is kinda helping the argument against him at this point, everything else aside.

    True. VeloxMedia has got to be the best clown I've seen on LET so far.

    Thanked by 2JasonM RapToN
  • @VeloxMedia said:

    @alexanderras said:

    @VeloxMedia said:

    @default said:

    @VeloxMedia said:

    @default said:

    @VeloxMedia said:

    Liable for what exactly? We don't have any agreement with you or anything. We didn't take anything, Lewis was responsible for your data not me.

    And yet you have my info and my data. Why? You said you are GDPR compliant... so please explain how you got to be in possession of my data without my consent, because clearly my data is on your servers.

    Last I remember I paid some business, but not your business.

    @default said:

    @VeloxMedia said:

    Liable for what exactly? We don't have any agreement with you or anything. We didn't take anything, Lewis was responsible for your data not me.

    And yet you have my info and my data. Why? You said you are GDPR compliant... so please explain how you got to be in possession of my data without my consent, because clearly my data is on your servers.

    Last I remember I paid some business, but not your business.

    Lewis was responsible for your agreement and your data.

    Thank you for clarifying this. I am glad Lewis was responsible for my data. I paid him for precisely that.

    I'm not responsible for your data, Lewis is.

    You did not answer my question as to why my data is with you. I have not paid you, I paid Lewis, but you have my data, and my account, and my info. You said you are GDPR compliant - I hereby invoke the GDPR legislation in demanding explanation from you as to why you have my data.

    Where are you seeing that any responsibility was transferred from lewis to me?

    You have my data. You should answer this. You must explain yourself, not me. I paid Lewis, and now you have my invoice in how I paid Lewis. You also have my data which Lewis hosted; so you're the one to answer.

    What notification or agreement or anything did you receive saying this?

    You stated you acquired Veloxmedia and its data in this thread.

    Who specifically did you pay for the service.

    VeloxMedia - but the data is with you. It is up to you to justify yourself.

    What does your credit card statement say?

    [REDACTED ON THIS FORUM] (for GDPR legislation with regards to sensitive data - you should know this)

    Who signed your agreement?

    VeloxMedia - now with you because you have the whole client area

    These are what matter and none of this is with us.

    Actually it is, all of it is. The whole client area and all the services are with you.

    Ahh I see the issue. We're Velox Media inc. I don't think veloxmedia was ever a real company, what's the address on the invoice? I thought it has Lewis's name on it as a sole trader and his address. You should really investigate that. Also if you want to know how we have your data you should file a complaint against the company you purchased it from. Velox Media inc is on the ICO and it's a new company so anything before 12/21 wasn't us.

    See you're confusing the companies and people. Completely different. We're in different continents even.

    Again we're not responsible for how we obtain data just responsible for maintaining that data is compliant from now on.

    When you file a chargeback it'll be against lewis and you'll get the answers you seek.

    Wrong! As a data processor you are also liable for continuing to hold and process data (and potentially making decisions outside of instruction around how data is processed if using to look up transaction records to identify chargebacks) despite knowing the data controller, Lewis, is non-compliant with his obligations under GDPR

    Why are you saying Lewis has an obligation to be GDPR compliant? Why are you saying we have an obligation to be? Why is the data considered GDPR? We're a US based company> @alexanderras said:

    @VeloxMedia said:

    @default said:

    @VeloxMedia said:

    @default said:

    @VeloxMedia said:

    Liable for what exactly? We don't have any agreement with you or anything. We didn't take anything, Lewis was responsible for your data not me.

    And yet you have my info and my data. Why? You said you are GDPR compliant... so please explain how you got to be in possession of my data without my consent, because clearly my data is on your servers.

    Last I remember I paid some business, but not your business.

    @default said:

    @VeloxMedia said:

    Liable for what exactly? We don't have any agreement with you or anything. We didn't take anything, Lewis was responsible for your data not me.

    And yet you have my info and my data. Why? You said you are GDPR compliant... so please explain how you got to be in possession of my data without my consent, because clearly my data is on your servers.

    Last I remember I paid some business, but not your business.

    Lewis was responsible for your agreement and your data.

    Thank you for clarifying this. I am glad Lewis was responsible for my data. I paid him for precisely that.

    I'm not responsible for your data, Lewis is.

    You did not answer my question as to why my data is with you. I have not paid you, I paid Lewis, but you have my data, and my account, and my info. You said you are GDPR compliant - I hereby invoke the GDPR legislation in demanding explanation from you as to why you have my data.

    Where are you seeing that any responsibility was transferred from lewis to me?

    You have my data. You should answer this. You must explain yourself, not me. I paid Lewis, and now you have my invoice in how I paid Lewis. You also have my data which Lewis hosted; so you're the one to answer.

    What notification or agreement or anything did you receive saying this?

    You stated you acquired Veloxmedia and its data in this thread.

    Who specifically did you pay for the service.

    VeloxMedia - but the data is with you. It is up to you to justify yourself.

    What does your credit card statement say?

    [REDACTED ON THIS FORUM] (for GDPR legislation with regards to sensitive data - you should know this)

    Who signed your agreement?

    VeloxMedia - now with you because you have the whole client area

    These are what matter and none of this is with us.

    Actually it is, all of it is. The whole client area and all the services are with you.

    Ahh I see the issue. We're Velox Media inc. I don't think veloxmedia was ever a real company, what's the address on the invoice? I thought it has Lewis's name on it as a sole trader and his address. You should really investigate that. Also if you want to know how we have your data you should file a complaint against the company you purchased it from. Velox Media inc is on the ICO and it's a new company so anything before 12/21 wasn't us.

    See you're confusing the companies and people. Completely different. We're in different continents even.

    Again we're not responsible for how we obtain data just responsible for maintaining that data is compliant from now on.

    When you file a chargeback it'll be against lewis and you'll get the answers you seek.

    Wrong! As a data processor you are also liable for continuing to hold and process data (and potentially making decisions outside of instruction around how data is processed if using to look up transaction records to identify chargebacks) despite knowing the data controller, Lewis, is non-compliant with his obligations under GDPR

    No. Lots of assumptions being made and added here that aren't true.

    You have repeatedly said they are his customers. All UK companies, including sole traders, are subject to GDPR. Lewis is therefore subject to GDPR.

    The data contains PII, and you have just said that you have GDPR obligations from 25/12 and have registered with the ICO.

    No assumptions here - just going by what you have explicitly stated

  • VeloxMediaVeloxMedia 🚩 Host Rep Tag Suspended

    @default said:

    @VeloxMedia said:

    @default said:

    @VeloxMedia said:

    @default said:

    @VeloxMedia said:

    Liable for what exactly? We don't have any agreement with you or anything. We didn't take anything, Lewis was responsible for your data not me.

    And yet you have my info and my data. Why? You said you are GDPR compliant... so please explain how you got to be in possession of my data without my consent, because clearly my data is on your servers.

    Last I remember I paid some business, but not your business.

    @default said:

    @VeloxMedia said:

    Liable for what exactly? We don't have any agreement with you or anything. We didn't take anything, Lewis was responsible for your data not me.

    And yet you have my info and my data. Why? You said you are GDPR compliant... so please explain how you got to be in possession of my data without my consent, because clearly my data is on your servers.

    Last I remember I paid some business, but not your business.

    Lewis was responsible for your agreement and your data.

    Thank you for clarifying this. I am glad Lewis was responsible for my data. I paid him for precisely that.

    I'm not responsible for your data, Lewis is.

    You did not answer my question as to why my data is with you. I have not paid you, I paid Lewis, but you have my data, and my account, and my info. You said you are GDPR compliant - I hereby invoke the GDPR legislation in demanding explanation from you as to why you have my data.

    Where are you seeing that any responsibility was transferred from lewis to me?

    You have my data. You should answer this. You must explain yourself, not me. I paid Lewis, and now you have my invoice in how I paid Lewis. You also have my data which Lewis hosted; so you're the one to answer.

    What notification or agreement or anything did you receive saying this?

    You stated you acquired Veloxmedia and its data in this thread.

    Who specifically did you pay for the service.

    VeloxMedia - but the data is with you. It is up to you to justify yourself.

    What does your credit card statement say?

    [REDACTED ON THIS FORUM] (for GDPR legislation with regards to sensitive data - you should know this)

    Who signed your agreement?

    VeloxMedia - now with you because you have the whole client area

    These are what matter and none of this is with us.

    Actually it is, all of it is. The whole client area and all the services are with you.

    Ahh I see the issue. We're Velox Media inc. I don't think veloxmedia was ever a real company, what's the address on the invoice? I thought it has Lewis's name on it as a sole trader and his address. You should really investigate that. Also if you want to know how we have your data you should file a complaint against the company you purchased it from. Velox Media inc is on the ICO and it's a new company so anything before 12/21 wasn't us.

    I knew this. Thanks for clarifying it over and over again.

    See you're confusing the companies and people. Completely different. We're in different continents even.

    So far so good. Two distinct companies. My problem is with your company. Let's not discuss about others.

    Again we're not responsible for how we obtain data [...]

    What kind of stupid nonsense is this? You mean a hacker hosting illegal data on their servers is not responsible for how they obtain it?

    You literally said you are GDPR compliant. You are forced by GDPR to state how you obtained data! Please enlighten us how you obtained all this data of so many customers.

    When you file a chargeback it'll be against lewis and you'll get the answers you seek.

    I don't care. I repeat again: I do not want to chargeback. I want to enjoy popcorn - my account is my ticket at this circus.

    From what I understand Lewis has the money and you have everything (including data - we can see it in accounts and services). In business one person pays money, and receives something in return. Usually people don't pay money to get money, so in my opinion it is normal for Lewis to keep his money. But you @VeloxMedia - you're "responsible for maintaining data" as you say, therefore you are responsible for all the data. The contracts are therefore yours!

    No see it doesn't work that way. You don't have a relationship with my company. You're not a customer or anything. You don't matter.

    Why do you say I'm forced to tell you where I obtained the data? Please cite the law. Obviously you know where I got the data so not really sure the question anyways.

    Now GDPR states I must delete the data if requested among a few other things like protect the data. That's about it. Not really sure if your data is classified as GDPR. Are you in the EU?

  • plumbergplumberg Veteran, Megathread Squad

    @VeloxMedia has data of customers from previous owner of VeloxMedia but not responsible for how they obtained the data
    (https://lowendtalk.com/discussion/comment/4708761/#Comment_4708761)

    Smells like @Calin and @cociu ❤️

    Administrators:
    @trewq / @jbiloh / @FAT32

    Moderators:
    @hawc / @Jord / @netomx / @angstrom / @DP

    So, 70 pages in and not a peep from the Administrators or Moderators. Guess LET Traffic is priority

    PopcornLifeMatters

  • toftof Member

    @VeloxMedia said:

    @tof said:

    @MaxTakeba said:

    @alexanderras said:
    Forgive my simple take - and for the record I find VeloxMedia’s communication and behaviour here to be highly unprofessional - but if Lewis was a sole trader and contracts have not been transferred, then I think you remain customers of Lewis’.

    Velox Media Inc is effectively providing services to Lewis, and the obligation to inform customers that there has been a change in data processor also remains with Lewis, who is the data controller.

    If the buyers didn't agree to host the data... Why the hell are they doing that? Why not refund and just give everyone 30 days to leave? Why not buy those customers out and do it cleanly?

    That's why I and many others have been ultra critical and fairly so.
    @default said:

    @MaxTakeba said:

    @VeloxMedia said:

    @default said:

    @VeloxMedia said:
    Your agreement is with Lewis. Period end of story.

    I paid to hold my data. My data is with you, on your servers. It is not end of story, because it is not the end of billing period.

    He is gone and we have all the services.

    Yes you do. I paid and you took them. Now it is your job.

    If you have a concern with your data then send us a ticket and we'll delete it.

    No. You won't escape that easy. You took something that did not belong to you. There's consequences, because we paid.

    If you have a concern with your money then file a chargeback or lawsuit against lewis.

    No I won't. You took my hosting service for which I paid. Someone can't simply buy me without notifying me and without obligations.

    We have zero responsibility to store your data or run your services.

    Oh yes you do. Big time. I paid. Please remind me where I accepted for my data to be on your servers.

    We do have a responsibility to protect data privacy we have and abide with government regulations, as well as partner agreements like with payment providers and ensuring we aren't complicit in fraud.

    Yes you do. I am glad you are aware of that. Please don't forget that you need to notify your customers about partners and sharing data with said partners too.

    It's that simple.

    No, it is obviously not. We are at page 69 and you still did not get the picture - or maybe you're just dressing as a clown on purpose.

    We have every intention of retaining services for users solely because it's good business and what's right.

    No. You do not have an intention; you have an obligation. You took data for which customers paid to be hosted. You have no right and no consent; therefore the only way out is to honour the services as justification.

    It also costs us basically nothing to host all your data compared to everything else we do so we don't care.

    This is useful information for later, in a possible court of law.

    You didn't agree have your data on our servers. We didn't agree to host your data. There is zero responsibility for us to do anything. Again these aren't our customers so we have no obligation to notify them anything.

    Wait a fucking minute. What DID you agree to?
    You can't just... Buy the business, buy the contracts for the servers, ASN, networking agreements and the CRM(s)... Without having to deal with the active customers on your shit that you're buying.

    Please answer this honestly. What did you agree to? Because you can't claim you "didn't agree to host your data" unless you literally zero'd the drives, which you haven't done, and you've openly admitted to keeping the customers...

    They are your customers now...

    That's exactly what I am trying to say... but this guy says I don't know the law.

    At this point I am willing to pay too to have a lawyer sue the hell out of this guy in US. I want his ass in jail.

    He kept talking about the law, but seemed unaware that every country's legal code contains one provision: “prohibiting the possession of stolen goods."

    'veloxmedia co.' came up with a new argument: offering services for free is an act of charity toward users.

    That doesn't make any sense at all. What's stolen in you're scenario?

    Servers and data you currently hold—even without the contract between you and clients, the servers are leased by users.
    About the data, where did the compliance data in the documents you claim to have submitted to the ICO come from? It wasn't just picked up off the street, was it?

  • VeloxMediaVeloxMedia 🚩 Host Rep Tag Suspended

    @alexanderras said:

    @VeloxMedia said:

    @alexanderras said:

    @VeloxMedia said:

    @default said:

    @VeloxMedia said:

    @default said:

    @VeloxMedia said:

    Liable for what exactly? We don't have any agreement with you or anything. We didn't take anything, Lewis was responsible for your data not me.

    And yet you have my info and my data. Why? You said you are GDPR compliant... so please explain how you got to be in possession of my data without my consent, because clearly my data is on your servers.

    Last I remember I paid some business, but not your business.

    @default said:

    @VeloxMedia said:

    Liable for what exactly? We don't have any agreement with you or anything. We didn't take anything, Lewis was responsible for your data not me.

    And yet you have my info and my data. Why? You said you are GDPR compliant... so please explain how you got to be in possession of my data without my consent, because clearly my data is on your servers.

    Last I remember I paid some business, but not your business.

    Lewis was responsible for your agreement and your data.

    Thank you for clarifying this. I am glad Lewis was responsible for my data. I paid him for precisely that.

    I'm not responsible for your data, Lewis is.

    You did not answer my question as to why my data is with you. I have not paid you, I paid Lewis, but you have my data, and my account, and my info. You said you are GDPR compliant - I hereby invoke the GDPR legislation in demanding explanation from you as to why you have my data.

    Where are you seeing that any responsibility was transferred from lewis to me?

    You have my data. You should answer this. You must explain yourself, not me. I paid Lewis, and now you have my invoice in how I paid Lewis. You also have my data which Lewis hosted; so you're the one to answer.

    What notification or agreement or anything did you receive saying this?

    You stated you acquired Veloxmedia and its data in this thread.

    Who specifically did you pay for the service.

    VeloxMedia - but the data is with you. It is up to you to justify yourself.

    What does your credit card statement say?

    [REDACTED ON THIS FORUM] (for GDPR legislation with regards to sensitive data - you should know this)

    Who signed your agreement?

    VeloxMedia - now with you because you have the whole client area

    These are what matter and none of this is with us.

    Actually it is, all of it is. The whole client area and all the services are with you.

    Ahh I see the issue. We're Velox Media inc. I don't think veloxmedia was ever a real company, what's the address on the invoice? I thought it has Lewis's name on it as a sole trader and his address. You should really investigate that. Also if you want to know how we have your data you should file a complaint against the company you purchased it from. Velox Media inc is on the ICO and it's a new company so anything before 12/21 wasn't us.

    See you're confusing the companies and people. Completely different. We're in different continents even.

    Again we're not responsible for how we obtain data just responsible for maintaining that data is compliant from now on.

    When you file a chargeback it'll be against lewis and you'll get the answers you seek.

    Wrong! As a data processor you are also liable for continuing to hold and process data (and potentially making decisions outside of instruction around how data is processed if using to look up transaction records to identify chargebacks) despite knowing the data controller, Lewis, is non-compliant with his obligations under GDPR

    Why are you saying Lewis has an obligation to be GDPR compliant? Why are you saying we have an obligation to be? Why is the data considered GDPR? We're a US based company> @alexanderras said:

    @VeloxMedia said:

    @default said:

    @VeloxMedia said:

    @default said:

    @VeloxMedia said:

    Liable for what exactly? We don't have any agreement with you or anything. We didn't take anything, Lewis was responsible for your data not me.

    And yet you have my info and my data. Why? You said you are GDPR compliant... so please explain how you got to be in possession of my data without my consent, because clearly my data is on your servers.

    Last I remember I paid some business, but not your business.

    @default said:

    @VeloxMedia said:

    Liable for what exactly? We don't have any agreement with you or anything. We didn't take anything, Lewis was responsible for your data not me.

    And yet you have my info and my data. Why? You said you are GDPR compliant... so please explain how you got to be in possession of my data without my consent, because clearly my data is on your servers.

    Last I remember I paid some business, but not your business.

    Lewis was responsible for your agreement and your data.

    Thank you for clarifying this. I am glad Lewis was responsible for my data. I paid him for precisely that.

    I'm not responsible for your data, Lewis is.

    You did not answer my question as to why my data is with you. I have not paid you, I paid Lewis, but you have my data, and my account, and my info. You said you are GDPR compliant - I hereby invoke the GDPR legislation in demanding explanation from you as to why you have my data.

    Where are you seeing that any responsibility was transferred from lewis to me?

    You have my data. You should answer this. You must explain yourself, not me. I paid Lewis, and now you have my invoice in how I paid Lewis. You also have my data which Lewis hosted; so you're the one to answer.

    What notification or agreement or anything did you receive saying this?

    You stated you acquired Veloxmedia and its data in this thread.

    Who specifically did you pay for the service.

    VeloxMedia - but the data is with you. It is up to you to justify yourself.

    What does your credit card statement say?

    [REDACTED ON THIS FORUM] (for GDPR legislation with regards to sensitive data - you should know this)

    Who signed your agreement?

    VeloxMedia - now with you because you have the whole client area

    These are what matter and none of this is with us.

    Actually it is, all of it is. The whole client area and all the services are with you.

    Ahh I see the issue. We're Velox Media inc. I don't think veloxmedia was ever a real company, what's the address on the invoice? I thought it has Lewis's name on it as a sole trader and his address. You should really investigate that. Also if you want to know how we have your data you should file a complaint against the company you purchased it from. Velox Media inc is on the ICO and it's a new company so anything before 12/21 wasn't us.

    See you're confusing the companies and people. Completely different. We're in different continents even.

    Again we're not responsible for how we obtain data just responsible for maintaining that data is compliant from now on.

    When you file a chargeback it'll be against lewis and you'll get the answers you seek.

    Wrong! As a data processor you are also liable for continuing to hold and process data (and potentially making decisions outside of instruction around how data is processed if using to look up transaction records to identify chargebacks) despite knowing the data controller, Lewis, is non-compliant with his obligations under GDPR

    No. Lots of assumptions being made and added here that aren't true.

    You have repeatedly said they are his customers. All UK companies, including sole traders, are subject to GDPR. Lewis is therefore subject to GDPR.

    The data contains PII, and you have just said that you have GDPR obligations from 25/12 and have registered with the ICO.

    No assumptions here - just going by what you have explicitly stated

    They WERE his customers and he's gone. We're a US company and we're only required to be GDPR compliant to our customers that we're providing services to that are in the EU. Those would only be people who have bought items in past couple weeks.

    We're not providing services to Lewis's old customers they're just continuing to use whatever they have access to without any agreement.

  • defaultdefault Veteran

    @VeloxMedia said:

    You don't have a relationship with my company.

    I do. I have an account and services provided by you.

    You're not a customer or anything. You don't matter.

    Actually I am. I paid. I have rights because I paid for my data to be hosted. You have my data and you host it.

    Why do you say I'm forced to tell you where I obtained the data? Please cite the law.

    You mentioned GDPR. That same GDPR compels you to inform customers of data changing ownership, or service transfers.

    Obviously you know where I got the data so not really sure the question anyways.

    Well, you keep avoiding questions. I have to take you slowly, step by step in this ride of actual legal approach. When you see the consequences, you backpedal, refusing to answer.

    Now GDPR states I must delete the data if requested among a few other things like protect the data. That's about it.

    You should always delete data that is not yours, precisely because it is not yours, unless someone asks you to do it through payment.

    From what I know you were not paid, so justifications are required from your side as to why you have customer data.

    Not really sure if your data is classified as GDPR. Are you in the EU?

    [REDACTED INFO]

    Thanked by 1tof
  • alexanderrasalexanderras Member
    edited January 8

    @VeloxMedia said:

    @alexanderras said:

    @VeloxMedia said:

    @alexanderras said:

    @VeloxMedia said:

    @default said:

    @VeloxMedia said:

    @default said:

    @VeloxMedia said:

    Liable for what exactly? We don't have any agreement with you or anything. We didn't take anything, Lewis was responsible for your data not me.

    And yet you have my info and my data. Why? You said you are GDPR compliant... so please explain how you got to be in possession of my data without my consent, because clearly my data is on your servers.

    Last I remember I paid some business, but not your business.

    @default said:

    @VeloxMedia said:

    Liable for what exactly? We don't have any agreement with you or anything. We didn't take anything, Lewis was responsible for your data not me.

    And yet you have my info and my data. Why? You said you are GDPR compliant... so please explain how you got to be in possession of my data without my consent, because clearly my data is on your servers.

    Last I remember I paid some business, but not your business.

    Lewis was responsible for your agreement and your data.

    Thank you for clarifying this. I am glad Lewis was responsible for my data. I paid him for precisely that.

    I'm not responsible for your data, Lewis is.

    You did not answer my question as to why my data is with you. I have not paid you, I paid Lewis, but you have my data, and my account, and my info. You said you are GDPR compliant - I hereby invoke the GDPR legislation in demanding explanation from you as to why you have my data.

    Where are you seeing that any responsibility was transferred from lewis to me?

    You have my data. You should answer this. You must explain yourself, not me. I paid Lewis, and now you have my invoice in how I paid Lewis. You also have my data which Lewis hosted; so you're the one to answer.

    What notification or agreement or anything did you receive saying this?

    You stated you acquired Veloxmedia and its data in this thread.

    Who specifically did you pay for the service.

    VeloxMedia - but the data is with you. It is up to you to justify yourself.

    What does your credit card statement say?

    [REDACTED ON THIS FORUM] (for GDPR legislation with regards to sensitive data - you should know this)

    Who signed your agreement?

    VeloxMedia - now with you because you have the whole client area

    These are what matter and none of this is with us.

    Actually it is, all of it is. The whole client area and all the services are with you.

    Ahh I see the issue. We're Velox Media inc. I don't think veloxmedia was ever a real company, what's the address on the invoice? I thought it has Lewis's name on it as a sole trader and his address. You should really investigate that. Also if you want to know how we have your data you should file a complaint against the company you purchased it from. Velox Media inc is on the ICO and it's a new company so anything before 12/21 wasn't us.

    See you're confusing the companies and people. Completely different. We're in different continents even.

    Again we're not responsible for how we obtain data just responsible for maintaining that data is compliant from now on.

    When you file a chargeback it'll be against lewis and you'll get the answers you seek.

    Wrong! As a data processor you are also liable for continuing to hold and process data (and potentially making decisions outside of instruction around how data is processed if using to look up transaction records to identify chargebacks) despite knowing the data controller, Lewis, is non-compliant with his obligations under GDPR

    Why are you saying Lewis has an obligation to be GDPR compliant? Why are you saying we have an obligation to be? Why is the data considered GDPR? We're a US based company> @alexanderras said:

    @VeloxMedia said:

    @default said:

    @VeloxMedia said:

    @default said:

    @VeloxMedia said:

    Liable for what exactly? We don't have any agreement with you or anything. We didn't take anything, Lewis was responsible for your data not me.

    And yet you have my info and my data. Why? You said you are GDPR compliant... so please explain how you got to be in possession of my data without my consent, because clearly my data is on your servers.

    Last I remember I paid some business, but not your business.

    @default said:

    @VeloxMedia said:

    Liable for what exactly? We don't have any agreement with you or anything. We didn't take anything, Lewis was responsible for your data not me.

    And yet you have my info and my data. Why? You said you are GDPR compliant... so please explain how you got to be in possession of my data without my consent, because clearly my data is on your servers.

    Last I remember I paid some business, but not your business.

    Lewis was responsible for your agreement and your data.

    Thank you for clarifying this. I am glad Lewis was responsible for my data. I paid him for precisely that.

    I'm not responsible for your data, Lewis is.

    You did not answer my question as to why my data is with you. I have not paid you, I paid Lewis, but you have my data, and my account, and my info. You said you are GDPR compliant - I hereby invoke the GDPR legislation in demanding explanation from you as to why you have my data.

    Where are you seeing that any responsibility was transferred from lewis to me?

    You have my data. You should answer this. You must explain yourself, not me. I paid Lewis, and now you have my invoice in how I paid Lewis. You also have my data which Lewis hosted; so you're the one to answer.

    What notification or agreement or anything did you receive saying this?

    You stated you acquired Veloxmedia and its data in this thread.

    Who specifically did you pay for the service.

    VeloxMedia - but the data is with you. It is up to you to justify yourself.

    What does your credit card statement say?

    [REDACTED ON THIS FORUM] (for GDPR legislation with regards to sensitive data - you should know this)

    Who signed your agreement?

    VeloxMedia - now with you because you have the whole client area

    These are what matter and none of this is with us.

    Actually it is, all of it is. The whole client area and all the services are with you.

    Ahh I see the issue. We're Velox Media inc. I don't think veloxmedia was ever a real company, what's the address on the invoice? I thought it has Lewis's name on it as a sole trader and his address. You should really investigate that. Also if you want to know how we have your data you should file a complaint against the company you purchased it from. Velox Media inc is on the ICO and it's a new company so anything before 12/21 wasn't us.

    See you're confusing the companies and people. Completely different. We're in different continents even.

    Again we're not responsible for how we obtain data just responsible for maintaining that data is compliant from now on.

    When you file a chargeback it'll be against lewis and you'll get the answers you seek.

    Wrong! As a data processor you are also liable for continuing to hold and process data (and potentially making decisions outside of instruction around how data is processed if using to look up transaction records to identify chargebacks) despite knowing the data controller, Lewis, is non-compliant with his obligations under GDPR

    No. Lots of assumptions being made and added here that aren't true.

    You have repeatedly said they are his customers. All UK companies, including sole traders, are subject to GDPR. Lewis is therefore subject to GDPR.

    The data contains PII, and you have just said that you have GDPR obligations from 25/12 and have registered with the ICO.

    No assumptions here - just going by what you have explicitly stated

    They WERE his customers and he's gone. We're a US company and we're only required to be GDPR compliant to our customers that we're providing services to that are in the EU. Those would only be people who have bought items in past couple weeks.

    We're not providing services to Lewis's old customers they're just continuing to use whatever they have access to without any agreement.

    They remain his customers - unless he has voided the sales agreement and refunded them. If so, he should probably inform you so you’re not providing free hosting services to them.

    For all new customers you are the data controller as the agreement with you. By holding the PII data of Lewis’ customers you are a data processor. You are subject to GDPR obligations towards both groups.

    I think you might need to look for new external counsel - you’ve been given terrible advice.

  • VeloxMediaVeloxMedia 🚩 Host Rep Tag Suspended

    @tof said:

    @VeloxMedia said:

    @tof said:

    @MaxTakeba said:

    @alexanderras said:
    Forgive my simple take - and for the record I find VeloxMedia’s communication and behaviour here to be highly unprofessional - but if Lewis was a sole trader and contracts have not been transferred, then I think you remain customers of Lewis’.

    Velox Media Inc is effectively providing services to Lewis, and the obligation to inform customers that there has been a change in data processor also remains with Lewis, who is the data controller.

    If the buyers didn't agree to host the data... Why the hell are they doing that? Why not refund and just give everyone 30 days to leave? Why not buy those customers out and do it cleanly?

    That's why I and many others have been ultra critical and fairly so.
    @default said:

    @MaxTakeba said:

    @VeloxMedia said:

    @default said:

    @VeloxMedia said:
    Your agreement is with Lewis. Period end of story.

    I paid to hold my data. My data is with you, on your servers. It is not end of story, because it is not the end of billing period.

    He is gone and we have all the services.

    Yes you do. I paid and you took them. Now it is your job.

    If you have a concern with your data then send us a ticket and we'll delete it.

    No. You won't escape that easy. You took something that did not belong to you. There's consequences, because we paid.

    If you have a concern with your money then file a chargeback or lawsuit against lewis.

    No I won't. You took my hosting service for which I paid. Someone can't simply buy me without notifying me and without obligations.

    We have zero responsibility to store your data or run your services.

    Oh yes you do. Big time. I paid. Please remind me where I accepted for my data to be on your servers.

    We do have a responsibility to protect data privacy we have and abide with government regulations, as well as partner agreements like with payment providers and ensuring we aren't complicit in fraud.

    Yes you do. I am glad you are aware of that. Please don't forget that you need to notify your customers about partners and sharing data with said partners too.

    It's that simple.

    No, it is obviously not. We are at page 69 and you still did not get the picture - or maybe you're just dressing as a clown on purpose.

    We have every intention of retaining services for users solely because it's good business and what's right.

    No. You do not have an intention; you have an obligation. You took data for which customers paid to be hosted. You have no right and no consent; therefore the only way out is to honour the services as justification.

    It also costs us basically nothing to host all your data compared to everything else we do so we don't care.

    This is useful information for later, in a possible court of law.

    You didn't agree have your data on our servers. We didn't agree to host your data. There is zero responsibility for us to do anything. Again these aren't our customers so we have no obligation to notify them anything.

    Wait a fucking minute. What DID you agree to?
    You can't just... Buy the business, buy the contracts for the servers, ASN, networking agreements and the CRM(s)... Without having to deal with the active customers on your shit that you're buying.

    Please answer this honestly. What did you agree to? Because you can't claim you "didn't agree to host your data" unless you literally zero'd the drives, which you haven't done, and you've openly admitted to keeping the customers...

    They are your customers now...

    That's exactly what I am trying to say... but this guy says I don't know the law.

    At this point I am willing to pay too to have a lawyer sue the hell out of this guy in US. I want his ass in jail.

    He kept talking about the law, but seemed unaware that every country's legal code contains one provision: “prohibiting the possession of stolen goods."

    'veloxmedia co.' came up with a new argument: offering services for free is an act of charity toward users.

    That doesn't make any sense at all. What's stolen in you're scenario?

    Servers and data you currently hold—even without the contract between you and clients, the servers are leased by users.
    About the data, where did the compliance data in the documents you claim to have submitted to the ICO come from? It wasn't just picked up off the street, was it?

    Huh? We've repeatedly offered to delete anyone's data if requested. Servers are leased with Lewis... That's his responsibility to provide... It's not a physical item but an obligation/service he needs to provide.

    What compliance data are you talking about? Our attorneys filed with the ICO all the proper legal documentation. It was all created from legal and filed.

  • defaultdefault Veteran

    Such a circus...

    Thanked by 1JasonM
  • Where'd andrew from legal go???

    Thanked by 1tentor
  • In other news... benthost.com rip?!?

  • defaultdefault Veteran
    edited January 8

    @VeloxMedia said:
    Huh? We've repeatedly offered to delete anyone's data if requested.

    No. If data belongs to the business of someone else, and you acquired just the hardware, you should delete all the data. Data does not belong to you.

    Servers are leased with Lewis... That's his responsibility to provide... It's not a physical item but an obligation/service he needs to provide.

    Then why are these with you, instead of Lewis?

    Thanked by 1ralf
  • toftof Member
    edited January 8

    @VeloxMedia said:

    @tof said:

    @VeloxMedia said:

    @tof said:

    @MaxTakeba said:

    @alexanderras said:
    Forgive my simple take - and for the record I find VeloxMedia’s communication and behaviour here to be highly unprofessional - but if Lewis was a sole trader and contracts have not been transferred, then I think you remain customers of Lewis’.

    Velox Media Inc is effectively providing services to Lewis, and the obligation to inform customers that there has been a change in data processor also remains with Lewis, who is the data controller.

    If the buyers didn't agree to host the data... Why the hell are they doing that? Why not refund and just give everyone 30 days to leave? Why not buy those customers out and do it cleanly?

    That's why I and many others have been ultra critical and fairly so.
    @default said:

    @MaxTakeba said:

    @VeloxMedia said:

    @default said:

    @VeloxMedia said:
    Your agreement is with Lewis. Period end of story.

    I paid to hold my data. My data is with you, on your servers. It is not end of story, because it is not the end of billing period.

    He is gone and we have all the services.

    Yes you do. I paid and you took them. Now it is your job.

    If you have a concern with your data then send us a ticket and we'll delete it.

    No. You won't escape that easy. You took something that did not belong to you. There's consequences, because we paid.

    If you have a concern with your money then file a chargeback or lawsuit against lewis.

    No I won't. You took my hosting service for which I paid. Someone can't simply buy me without notifying me and without obligations.

    We have zero responsibility to store your data or run your services.

    Oh yes you do. Big time. I paid. Please remind me where I accepted for my data to be on your servers.

    We do have a responsibility to protect data privacy we have and abide with government regulations, as well as partner agreements like with payment providers and ensuring we aren't complicit in fraud.

    Yes you do. I am glad you are aware of that. Please don't forget that you need to notify your customers about partners and sharing data with said partners too.

    It's that simple.

    No, it is obviously not. We are at page 69 and you still did not get the picture - or maybe you're just dressing as a clown on purpose.

    We have every intention of retaining services for users solely because it's good business and what's right.

    No. You do not have an intention; you have an obligation. You took data for which customers paid to be hosted. You have no right and no consent; therefore the only way out is to honour the services as justification.

    It also costs us basically nothing to host all your data compared to everything else we do so we don't care.

    This is useful information for later, in a possible court of law.

    You didn't agree have your data on our servers. We didn't agree to host your data. There is zero responsibility for us to do anything. Again these aren't our customers so we have no obligation to notify them anything.

    Wait a fucking minute. What DID you agree to?
    You can't just... Buy the business, buy the contracts for the servers, ASN, networking agreements and the CRM(s)... Without having to deal with the active customers on your shit that you're buying.

    Please answer this honestly. What did you agree to? Because you can't claim you "didn't agree to host your data" unless you literally zero'd the drives, which you haven't done, and you've openly admitted to keeping the customers...

    They are your customers now...

    That's exactly what I am trying to say... but this guy says I don't know the law.

    At this point I am willing to pay too to have a lawyer sue the hell out of this guy in US. I want his ass in jail.

    He kept talking about the law, but seemed unaware that every country's legal code contains one provision: “prohibiting the possession of stolen goods."

    'veloxmedia co.' came up with a new argument: offering services for free is an act of charity toward users.

    That doesn't make any sense at all. What's stolen in you're scenario?

    Servers and data you currently hold—even without the contract between you and clients, the servers are leased by users.
    About the data, where did the compliance data in the documents you claim to have submitted to the ICO come from? It wasn't just picked up off the street, was it?

    Huh? We've repeatedly offered to delete anyone's data if requested. Servers are leased with Lewis... That's his responsibility to provide... It's not a physical item but an obligation/service he needs to provide.

    What compliance data are you talking about? Our attorneys filed with the ICO all the proper legal documentation. It was all created from legal and filed.

    I don't need to submit a deletion request. What you currently hold is stolen property. I have accounts on the domains and websites you own—how do you explain this relationship? How did you explain it to the ICO?

  • @AlteredParadox said:
    In other news... benthost.com rip?!?

    I think there’s a spelling mistake. They were supposed to be “benthos”, ie bottom dwellers

  • VeloxMediaVeloxMedia 🚩 Host Rep Tag Suspended

    @alexanderras said:

    @VeloxMedia said:

    @alexanderras said:

    @VeloxMedia said:

    @alexanderras said:

    @VeloxMedia said:

    @default said:

    @VeloxMedia said:

    @default said:

    @VeloxMedia said:

    Liable for what exactly? We don't have any agreement with you or anything. We didn't take anything, Lewis was responsible for your data not me.

    And yet you have my info and my data. Why? You said you are GDPR compliant... so please explain how you got to be in possession of my data without my consent, because clearly my data is on your servers.

    Last I remember I paid some business, but not your business.

    @default said:

    @VeloxMedia said:

    Liable for what exactly? We don't have any agreement with you or anything. We didn't take anything, Lewis was responsible for your data not me.

    And yet you have my info and my data. Why? You said you are GDPR compliant... so please explain how you got to be in possession of my data without my consent, because clearly my data is on your servers.

    Last I remember I paid some business, but not your business.

    Lewis was responsible for your agreement and your data.

    Thank you for clarifying this. I am glad Lewis was responsible for my data. I paid him for precisely that.

    I'm not responsible for your data, Lewis is.

    You did not answer my question as to why my data is with you. I have not paid you, I paid Lewis, but you have my data, and my account, and my info. You said you are GDPR compliant - I hereby invoke the GDPR legislation in demanding explanation from you as to why you have my data.

    Where are you seeing that any responsibility was transferred from lewis to me?

    You have my data. You should answer this. You must explain yourself, not me. I paid Lewis, and now you have my invoice in how I paid Lewis. You also have my data which Lewis hosted; so you're the one to answer.

    What notification or agreement or anything did you receive saying this?

    You stated you acquired Veloxmedia and its data in this thread.

    Who specifically did you pay for the service.

    VeloxMedia - but the data is with you. It is up to you to justify yourself.

    What does your credit card statement say?

    [REDACTED ON THIS FORUM] (for GDPR legislation with regards to sensitive data - you should know this)

    Who signed your agreement?

    VeloxMedia - now with you because you have the whole client area

    These are what matter and none of this is with us.

    Actually it is, all of it is. The whole client area and all the services are with you.

    Ahh I see the issue. We're Velox Media inc. I don't think veloxmedia was ever a real company, what's the address on the invoice? I thought it has Lewis's name on it as a sole trader and his address. You should really investigate that. Also if you want to know how we have your data you should file a complaint against the company you purchased it from. Velox Media inc is on the ICO and it's a new company so anything before 12/21 wasn't us.

    See you're confusing the companies and people. Completely different. We're in different continents even.

    Again we're not responsible for how we obtain data just responsible for maintaining that data is compliant from now on.

    When you file a chargeback it'll be against lewis and you'll get the answers you seek.

    Wrong! As a data processor you are also liable for continuing to hold and process data (and potentially making decisions outside of instruction around how data is processed if using to look up transaction records to identify chargebacks) despite knowing the data controller, Lewis, is non-compliant with his obligations under GDPR

    Why are you saying Lewis has an obligation to be GDPR compliant? Why are you saying we have an obligation to be? Why is the data considered GDPR? We're a US based company> @alexanderras said:

    @VeloxMedia said:

    @default said:

    @VeloxMedia said:

    @default said:

    @VeloxMedia said:

    Liable for what exactly? We don't have any agreement with you or anything. We didn't take anything, Lewis was responsible for your data not me.

    And yet you have my info and my data. Why? You said you are GDPR compliant... so please explain how you got to be in possession of my data without my consent, because clearly my data is on your servers.

    Last I remember I paid some business, but not your business.

    @default said:

    @VeloxMedia said:

    Liable for what exactly? We don't have any agreement with you or anything. We didn't take anything, Lewis was responsible for your data not me.

    And yet you have my info and my data. Why? You said you are GDPR compliant... so please explain how you got to be in possession of my data without my consent, because clearly my data is on your servers.

    Last I remember I paid some business, but not your business.

    Lewis was responsible for your agreement and your data.

    Thank you for clarifying this. I am glad Lewis was responsible for my data. I paid him for precisely that.

    I'm not responsible for your data, Lewis is.

    You did not answer my question as to why my data is with you. I have not paid you, I paid Lewis, but you have my data, and my account, and my info. You said you are GDPR compliant - I hereby invoke the GDPR legislation in demanding explanation from you as to why you have my data.

    Where are you seeing that any responsibility was transferred from lewis to me?

    You have my data. You should answer this. You must explain yourself, not me. I paid Lewis, and now you have my invoice in how I paid Lewis. You also have my data which Lewis hosted; so you're the one to answer.

    What notification or agreement or anything did you receive saying this?

    You stated you acquired Veloxmedia and its data in this thread.

    Who specifically did you pay for the service.

    VeloxMedia - but the data is with you. It is up to you to justify yourself.

    What does your credit card statement say?

    [REDACTED ON THIS FORUM] (for GDPR legislation with regards to sensitive data - you should know this)

    Who signed your agreement?

    VeloxMedia - now with you because you have the whole client area

    These are what matter and none of this is with us.

    Actually it is, all of it is. The whole client area and all the services are with you.

    Ahh I see the issue. We're Velox Media inc. I don't think veloxmedia was ever a real company, what's the address on the invoice? I thought it has Lewis's name on it as a sole trader and his address. You should really investigate that. Also if you want to know how we have your data you should file a complaint against the company you purchased it from. Velox Media inc is on the ICO and it's a new company so anything before 12/21 wasn't us.

    See you're confusing the companies and people. Completely different. We're in different continents even.

    Again we're not responsible for how we obtain data just responsible for maintaining that data is compliant from now on.

    When you file a chargeback it'll be against lewis and you'll get the answers you seek.

    Wrong! As a data processor you are also liable for continuing to hold and process data (and potentially making decisions outside of instruction around how data is processed if using to look up transaction records to identify chargebacks) despite knowing the data controller, Lewis, is non-compliant with his obligations under GDPR

    No. Lots of assumptions being made and added here that aren't true.

    You have repeatedly said they are his customers. All UK companies, including sole traders, are subject to GDPR. Lewis is therefore subject to GDPR.

    The data contains PII, and you have just said that you have GDPR obligations from 25/12 and have registered with the ICO.

    No assumptions here - just going by what you have explicitly stated

    They WERE his customers and he's gone. We're a US company and we're only required to be GDPR compliant to our customers that we're providing services to that are in the EU. Those would only be people who have bought items in past couple weeks.

    We're not providing services to Lewis's old customers they're just continuing to use whatever they have access to without any agreement.

    They remain his customers - unless he has voided the sales agreement and refunded them. If so, he should probably inform you so you’re not providing free hosting services to them.

    For all new customers you are the data controller as the agreement with you. By holding the PII data of Lewis’ customers you are a data processor. You are subject to GDPR obligations towards both groups.

    I think you might need to look for new external counsel - you’ve been given terrible advice.

    No. They're not Lewis's customers anymore. He did inform us. I've stated this over and over on here. You're missing the key detail and choosing to ignore it.

    Yes he should have refunded them but he didn't. So the options are to chargeback or we keep system running but not assume as a customer and not provide a service.

    Regardless this is only for EU clients and not all since we're a US company.

    And no we have great advice, they just know what they're doing and understand the laws and ways on how to do things so we can get what we need done.

    Systems stay online, we don't assume any liability and everyone is happy. We eat the hosting fees but whatever no biggie.

    Anyone who isn't happy chargesback. Anyone new is GDPR if in EU if not they aren't because no need, although we file same policy for all anyways.

  • alexanderrasalexanderras Member
    edited January 8

    @VeloxMedia said:

    @alexanderras said:

    @VeloxMedia said:

    @alexanderras said:

    @VeloxMedia said:

    @alexanderras said:

    @VeloxMedia said:

    @default said:

    @VeloxMedia said:

    @default said:

    @VeloxMedia said:

    Liable for what exactly? We don't have any agreement with you or anything. We didn't take anything, Lewis was responsible for your data not me.

    And yet you have my info and my data. Why? You said you are GDPR compliant... so please explain how you got to be in possession of my data without my consent, because clearly my data is on your servers.

    Last I remember I paid some business, but not your business.

    @default said:

    @VeloxMedia said:

    Liable for what exactly? We don't have any agreement with you or anything. We didn't take anything, Lewis was responsible for your data not me.

    And yet you have my info and my data. Why? You said you are GDPR compliant... so please explain how you got to be in possession of my data without my consent, because clearly my data is on your servers.

    Last I remember I paid some business, but not your business.

    Lewis was responsible for your agreement and your data.

    Thank you for clarifying this. I am glad Lewis was responsible for my data. I paid him for precisely that.

    I'm not responsible for your data, Lewis is.

    You did not answer my question as to why my data is with you. I have not paid you, I paid Lewis, but you have my data, and my account, and my info. You said you are GDPR compliant - I hereby invoke the GDPR legislation in demanding explanation from you as to why you have my data.

    Where are you seeing that any responsibility was transferred from lewis to me?

    You have my data. You should answer this. You must explain yourself, not me. I paid Lewis, and now you have my invoice in how I paid Lewis. You also have my data which Lewis hosted; so you're the one to answer.

    What notification or agreement or anything did you receive saying this?

    You stated you acquired Veloxmedia and its data in this thread.

    Who specifically did you pay for the service.

    VeloxMedia - but the data is with you. It is up to you to justify yourself.

    What does your credit card statement say?

    [REDACTED ON THIS FORUM] (for GDPR legislation with regards to sensitive data - you should know this)

    Who signed your agreement?

    VeloxMedia - now with you because you have the whole client area

    These are what matter and none of this is with us.

    Actually it is, all of it is. The whole client area and all the services are with you.

    Ahh I see the issue. We're Velox Media inc. I don't think veloxmedia was ever a real company, what's the address on the invoice? I thought it has Lewis's name on it as a sole trader and his address. You should really investigate that. Also if you want to know how we have your data you should file a complaint against the company you purchased it from. Velox Media inc is on the ICO and it's a new company so anything before 12/21 wasn't us.

    See you're confusing the companies and people. Completely different. We're in different continents even.

    Again we're not responsible for how we obtain data just responsible for maintaining that data is compliant from now on.

    When you file a chargeback it'll be against lewis and you'll get the answers you seek.

    Wrong! As a data processor you are also liable for continuing to hold and process data (and potentially making decisions outside of instruction around how data is processed if using to look up transaction records to identify chargebacks) despite knowing the data controller, Lewis, is non-compliant with his obligations under GDPR

    Why are you saying Lewis has an obligation to be GDPR compliant? Why are you saying we have an obligation to be? Why is the data considered GDPR? We're a US based company> @alexanderras said:

    @VeloxMedia said:

    @default said:

    @VeloxMedia said:

    @default said:

    @VeloxMedia said:

    Liable for what exactly? We don't have any agreement with you or anything. We didn't take anything, Lewis was responsible for your data not me.

    And yet you have my info and my data. Why? You said you are GDPR compliant... so please explain how you got to be in possession of my data without my consent, because clearly my data is on your servers.

    Last I remember I paid some business, but not your business.

    @default said:

    @VeloxMedia said:

    Liable for what exactly? We don't have any agreement with you or anything. We didn't take anything, Lewis was responsible for your data not me.

    And yet you have my info and my data. Why? You said you are GDPR compliant... so please explain how you got to be in possession of my data without my consent, because clearly my data is on your servers.

    Last I remember I paid some business, but not your business.

    Lewis was responsible for your agreement and your data.

    Thank you for clarifying this. I am glad Lewis was responsible for my data. I paid him for precisely that.

    I'm not responsible for your data, Lewis is.

    You did not answer my question as to why my data is with you. I have not paid you, I paid Lewis, but you have my data, and my account, and my info. You said you are GDPR compliant - I hereby invoke the GDPR legislation in demanding explanation from you as to why you have my data.

    Where are you seeing that any responsibility was transferred from lewis to me?

    You have my data. You should answer this. You must explain yourself, not me. I paid Lewis, and now you have my invoice in how I paid Lewis. You also have my data which Lewis hosted; so you're the one to answer.

    What notification or agreement or anything did you receive saying this?

    You stated you acquired Veloxmedia and its data in this thread.

    Who specifically did you pay for the service.

    VeloxMedia - but the data is with you. It is up to you to justify yourself.

    What does your credit card statement say?

    [REDACTED ON THIS FORUM] (for GDPR legislation with regards to sensitive data - you should know this)

    Who signed your agreement?

    VeloxMedia - now with you because you have the whole client area

    These are what matter and none of this is with us.

    Actually it is, all of it is. The whole client area and all the services are with you.

    Ahh I see the issue. We're Velox Media inc. I don't think veloxmedia was ever a real company, what's the address on the invoice? I thought it has Lewis's name on it as a sole trader and his address. You should really investigate that. Also if you want to know how we have your data you should file a complaint against the company you purchased it from. Velox Media inc is on the ICO and it's a new company so anything before 12/21 wasn't us.

    See you're confusing the companies and people. Completely different. We're in different continents even.

    Again we're not responsible for how we obtain data just responsible for maintaining that data is compliant from now on.

    When you file a chargeback it'll be against lewis and you'll get the answers you seek.

    Wrong! As a data processor you are also liable for continuing to hold and process data (and potentially making decisions outside of instruction around how data is processed if using to look up transaction records to identify chargebacks) despite knowing the data controller, Lewis, is non-compliant with his obligations under GDPR

    No. Lots of assumptions being made and added here that aren't true.

    You have repeatedly said they are his customers. All UK companies, including sole traders, are subject to GDPR. Lewis is therefore subject to GDPR.

    The data contains PII, and you have just said that you have GDPR obligations from 25/12 and have registered with the ICO.

    No assumptions here - just going by what you have explicitly stated

    They WERE his customers and he's gone. We're a US company and we're only required to be GDPR compliant to our customers that we're providing services to that are in the EU. Those would only be people who have bought items in past couple weeks.

    We're not providing services to Lewis's old customers they're just continuing to use whatever they have access to without any agreement.

    They remain his customers - unless he has voided the sales agreement and refunded them. If so, he should probably inform you so you’re not providing free hosting services to them.

    For all new customers you are the data controller as the agreement with you. By holding the PII data of Lewis’ customers you are a data processor. You are subject to GDPR obligations towards both groups.

    I think you might need to look for new external counsel - you’ve been given terrible advice.

    No. They're not Lewis's customers anymore. He did inform us. I've stated this over and over on here. You're missing the key detail and choosing to ignore it.

    Yes he should have refunded them but he didn't. So the options are to chargeback or we keep system running but not assume as a customer and not provide a service.

    Regardless this is only for EU clients and not all since we're a US company.

    And no we have great advice, they just know what they're doing and understand the laws and ways on how to do things so we can get what we need done.

    Systems stay online, we don't assume any liability and everyone is happy. We eat the hosting fees but whatever no biggie.

    Anyone who isn't happy chargesback. Anyone new is GDPR if in EU if not they aren't because no need, although we file same policy for all anyways.

    They remain Lewis is customers until agreements are voided and they are refunded. He can’t just decide they’re not his customers. You keep saying they are his customers over and over in this thread - how am I the one missing the key detail here?

    You know they’ve not been refunded - you just stated this - and therefore you know they’re still his customers. You therefore remain a data processor under GDPR - it doesn’t matter where you’re based.

  • defaultdefault Veteran
    edited January 8

    @VeloxMedia said:
    No. They're not Lewis's customers anymore. He did inform us. I've stated this over and over on here. You're missing the key detail and choosing to ignore it.

    Yes. I ignored that detail because it is irrelevant. What matters to me for example is why you hold the customers accounts, info and data?

    Yes he should have refunded them but he didn't.

    This is again irrelevant. You are not allowed to judge the decisions of other brands or businesses, unless you are their customer or something. You should mind your own business first.

    So the options are to chargeback or we keep system running but not assume as a customer and not provide a service.

    • Why did you take the data if it was not yours to take?
    • Why you keep data if it was not part of the deal?

    Anyone who isn't happy chargesback.

    Yes, but this is not up to you to decide. Your problem is why having data which you are not supposed to have?

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