Velox media under new management

225thinker · January 6

Scammers desperately do not want you to request chargebacks. PayPal/Stripe etc. are their only way to take your money (other than crypto, of course). Those accounts are hard to get for handling "real" amounts of money without heavy strings attached (try it sometime) and are worth gold to them.

The worst that can happen to you if you request a chargeback is that the payment processor says "no."

If you request too many chargebacks that are ultimately denied, maybe the faceless algorithm could someday take that into account when you try your next chargeback. Maybe.

If "Eric" disagrees with a chargeback being granted, his only remedy is to complain to or sue PayPal/Stripe for purportedly violating his contract with them.

Of course, it seems from his posts that he has no actual relationship with them, but he still cares deeply about chargebacks.

Go figure that one out!

There are no "innocent purchasers" of exit scams. If there were, they surely would not start off by committing an anticipatory repudiation of pre-paid deals. (And you can't undo an anticipatory repudiation by saying "never mind.")

Only a scammer would do that. And as we saw, it does get a bunch of victims to beg the perpetrator for more.

My theory is the "Tom Harper" login sold it as a package up front -- he ran the fake pre-paid Black Friday sales and assured Lewis he would do all the post-deal laundering to retain their spoils.

His very unhidden Reddit posts re: "I'm so tired from collecting all the money from my award winning pre-paid BF sales that I suddenly need to sell my business before delivering the goods" were likely just an after-the-fact alibi creation, probably directly by old "Tommy H" himself. (And why not post on LET for an acquirer?)

If "Tom Harper" wasn't in on this from the start, wouldn't he have posted a desperate message on the BF thread stating:

"I had no idea Lewis would abandon VeloxMedia just a few days after I ran all those frantic, award-winning BF sales for him, luring you in with ridiculous amounts of scarce memory.

I have discredited the beloved LET and FAT32 in the process.

I am ashamed. Please forgive me."

Saragoldfarb · January 6

@tfgp99 said:

@VeloxMedia said: Who said lewis didn't authorize me to have access to these emails?

Its completely contradictory to say you have access to those emails and not have access to the payment accounts themselves. The payment accounts do not belong to your domain?
From a paypal email that i've received.

Smells me that you're lying. But i dont want to point the finger until everything is clear.

Ohhhh.... Hello orange dino!

tfgp99 · January 6

@Saragoldfarb said:

@tfgp99 said:

@VeloxMedia said: Who said lewis didn't authorize me to have access to these emails?

Its completely contradictory to say you have access to those emails and not have access to the payment accounts themselves. The payment accounts do not belong to your domain?
From a paypal email that i've received.

Smells me that you're lying. But i dont want to point the finger until everything is clear.

Ohhhh.... Hello orange dino!

Hello pink dino!

jokotan · January 6

Strange people, they bought the service from someone unknown.... and what is not expected at least till now - it is NOT a fraud and service works fine and provided!

But you are trying to complain and scary owner with legal actions...

I understand him and why he does not want to share more information here with you currently.

p.s. I’m still not sure that nothing will go wrong and services won’t be disconnected, but I see it like this. The users themselves create the problems...

jokotan · January 6

@tdy0923 said: As for the charges against you, the relevant department will clarify them after investigation. If you have done nothing wrong, the investigation results will be made public. Beyond that, everything you've said is nonsense—no one will believe it.

who in their right mind wants investigation?

Wise · January 6

After 65 pages I still don’t get why he wanted to take over velox. There can’t have been 3000 clients, the network isn’t owned, the hardware isn’t owned. Maybe I should take a drive up to Aberdeen and ask Lewis …

Neoon · January 6

2 of 3 disputes are through.

VeloxMedia · January 6

@tdy0923 said:

@VeloxMedia said:
So everyone was perfectly fine with purchasing from lewis who didn't have a company, no legit anything, no gdpr, not registered with ico nothing, and now we're a legit corporation, registered with the ICO fully GDPR compliant and everything following rules and regulations to the letters, all that you've verified.... And yet you're now not happy?

Meanwhile almost every other company on here isnt registered with ICO nor do they have any of their info verified. How come such a double standard?

Anyways, imma go back to focusing on growing our company and making great solutions. I wish y'all the best of luck feel free to reach out on discord or check out website for updates. Lots of great things coming soon

This won't be monitored anymore.

Please disclose your company's information so that further complaints can be filed against your company with the relevant authorities in your jurisdiction.

As for the charges against you, the relevant department will clarify them after investigation. If you have done nothing wrong, the investigation results will be made public. Beyond that, everything you've said is nonsense—no one will believe it.

Because you maliciously deleted user data, anonymously controlled and manipulated users' private information, and claimed to have taken over the company while failing to honor existing contracts between the company and its clients.

Already been disclosed in this thread along with my ICO.

I've been stating this from day one.

The question I've asked is why is this a problem now when it wasn't a problem before when anyone purchased from Lewis as apparently no one asked for any of this since apparently he didn't have any of it setup.

Also is anyone on here also verifying every other provider? Seems this would be a basic requirement.

This site makes zero sense. Our tag was suspended for no reason and still is even though we're fully accredited. We paid for a service that was taken away without any process and yet were called scammers.

Again we're off this site and not monitoring anymore. I don't understand the issue as everything is online, all our customers are happy and we're improving services. We're helping those who chargeback get approved and there shouldn't be any reason for anyone to not be fully satisfied. If you're not happy chargeback, pop a ticket and we'll shutoff your service so you can get approved. Problem solved

And still there isn't a single person that has posted saying their service has been terminated who hasn't tried to chargeback. So it just shows how every single customer is happy.

default · January 6

Saragoldfarb · January 6

Cant make this up...

tfgp99 · January 6

@tfgp99 said:

@VeloxMedia said: Who said lewis didn't authorize me to have access to these emails?

Its completely contradictory to say you have access to those emails and not have access to the payment accounts themselves. The payment accounts do not belong to your domain?
From a paypal email that i've received.

Smells me that you're lying. But i dont want to point the finger until everything is clear.

@VeloxMedia Mister, you still need to reply this.

barbarza · January 6

@tfgp99 said:

@Saragoldfarb said:

@tfgp99 said:

@VeloxMedia said: Who said lewis didn't authorize me to have access to these emails?

Its completely contradictory to say you have access to those emails and not have access to the payment accounts themselves. The payment accounts do not belong to your domain?
From a paypal email that i've received.

Smells me that you're lying. But i dont want to point the finger until everything is clear.

Ohhhh.... Hello orange dino!

Hello pink dino!

Hi orange Dino, welcome to the clan

tfgp99 · January 6

@barbarza said: Hi orange Dino, welcome to the clan

Hello kind blue dino!

Saragoldfarb · January 6

Dino infestation

barbarza · January 6

@Saragoldfarb said:
Dino infestation

Dino's Against Scammers. Yes, DAS is good.

Wise · January 6

@barbarza said:

@Saragoldfarb said:
Dino infestation

Dino's Against Scammers. Yes, DAS is good.

Das good ja?

Calypso · January 6

@ralf said:

@Calypso said:

@ralf said:
These are pretty low priced, but still not too unrealistic for a low end promotion. For instance, I have a 6 core 6GB RAM 66 GB disk for $6/y.

If "unrealistic" means in your book that things are done before, yes, maybe. Although 30G RAM voor $15/year... nah

Thing is: are they sustainable, i.e., do you at least break even with costs. With that in mind, $15 for 30G RAM is quite unrealistic to ever break even, and if you have a 256G RAM server that's filled on CPU capacity but only 64G of RAM is used (if everyone uses 100%), then you could argue that it's "sitting there anyway, so make a few bucks of it".

But I think that's just plain stupid; if all other customers are gone and you sit there with a few $15/year, 30G RAM eating customers, it's difficult to ever get this system to break even with all the costs you made in the past and are gonne make in the future.

Then you don't offer the service for renewal or increase the cost at renewal time.

That's not the purpose of my comment: do you consider an offer as stated (the 30G RAM offer for $15/year) as a realistic offer, i.e. a sustainable offer on which a hoster can at least get his costs covered? No profit, even no hours or helpdesk taken into account, just plain VPS with the specs mentioned, connectivity, power, etc.

mp11 · January 6

@VeloxMedia said:

@NotFoundException said:

@VeloxMedia said:

@ralf said:

@VeloxMedia said:

@Alexchina said:

@VeloxMedia said:

@jokotan said:

@VeloxMedia said: Because this network attack in Cali blew up our multi year agreement we were really close to getting signed we're likely going to be moving most people to one of our DCs soon so many will be getting new IPs but still the same or better service. We have identical hardware already implemented, just waiting on a new DC to get ready and these servers racked, then the IPs assigned and tested then we can start. This will save us a ton, but we're not in any rush so just taking some time to do it right.

Will we have time to update DNS or how ip will be changed?

Plenty of time and all will be properly planned in advance. Nothing to worry about. We still plan on keeping a footprint in every location so it's possible your service won't change or might just be an IP change depending on the blocks we keep.

Why shut down my service and not provide a refund? It's just a scammer. Who would believe it again

You tried to process a chargeback and wanted a refund. We're forced to cancel your account once you initiate a chargeback otherwise we're complicit in your fraud. Work with your bank. We're unable to provide service to people who are tying to defraud others. Now you have more of a legitimate case to do whatever you need to do.

You've used this "fraud" line a lot, which is simply not true.

If you clearly represent the situation when requesting a chargeback, then it is not fraud. The payment provider assesses the situation from the notes and decides whether or not to issue the chargeback.

By continuing to provide service after someone has started a chargeback is not being complicit in anything, let alone fraud. As your company has no ongoing relationship with Lewis, if Lewis is personally paying for these chargebacks, it really should have no bearing on whether you continue to provide the service or not. I agree that the customer should have no expectation of continued service after a successful chargeback. Personally, in such a situation, if the service remained running, I would log in exactly once to wipe all my data.

What is interesting is that you claimed you have no legal access to the contracts / payments that Lewis made but that you are reading the emails from Stripe that are intended for Lewis only. You should be aware that this itself is definitely a GDPR violation, as well as being an offence in the UK under the Computer Misuse Act. The latter wouldn't be worth prosecuting for, but the GDPR violation is a slam dunk.

It's also puzzling why you're so desperate to stop people doing a chargeback when it's Lewis that's affected not you, and at the same time complaining that these exact same set of customers were sold unsustainable deals that you want to get rid of.

If a customer is intending to chargeback for a refund and continue to use the service this is fraud plain and simple. If we knowingly allow this to happen we're complicit. How are you saying this isn't fraud?

It 100% is not a violation at all and makes zero sense. Furthermore both stripe and PayPal have integrations where anyone can check transaction IDs to see if there's a chargeback so we just built a system to query and are batch terminating anything that comes back.

Again I don't care if anyone chargesback I only care that they send a ticket with us stating such so we can delete their account and not deal with the legal issues of filing these reports back to stripe and PayPal as we're marking the transactionIDs as fraud in their system.

This is all required per every vendor who uses their services. We're saying this to help you guys not hurt you. All of this is in your terms and conditions written with stripe and PayPal that you all agree to, along with the credit card companies and banks.

So you are Lewis? Because why would you use his PayPal and be responsible for it?

We're responsible for not being complicit in a users fraud against lewis. If they knowingly are trying to steal from him and keep their service we provide. If they want their money back we much use any resource available to cancel service. This is just basic law.

the game is about trust kids and you lost it.

forest · January 6

@jsg said:
So, @raindog308 @DP @FAT32 how about unsuspending their provider tag?

I think that is waaaay too premature to ask at this point. In the future if he shows that he can shape up and doesn't react to harsh criticism in the way he did before, then I'd support it. But while there are still unknowns and we're waiting for the next shoe to drop, we should just keep things as they are and be cautious.

Saragoldfarb · January 6

@Wise said:

@barbarza said:

@Saragoldfarb said:
Dino infestation

Dino's Against Scammers. Yes, DAS is good.

Das good ja?

Sehr gut ja, geil!

Saragoldfarb · January 6

@Calypso said:

@ralf said:

@Calypso said:

@ralf said:
These are pretty low priced, but still not too unrealistic for a low end promotion. For instance, I have a 6 core 6GB RAM 66 GB disk for $6/y.

If "unrealistic" means in your book that things are done before, yes, maybe. Although 30G RAM voor $15/year... nah

Thing is: are they sustainable, i.e., do you at least break even with costs. With that in mind, $15 for 30G RAM is quite unrealistic to ever break even, and if you have a 256G RAM server that's filled on CPU capacity but only 64G of RAM is used (if everyone uses 100%), then you could argue that it's "sitting there anyway, so make a few bucks of it".

But I think that's just plain stupid; if all other customers are gone and you sit there with a few $15/year, 30G RAM eating customers, it's difficult to ever get this system to break even with all the costs you made in the past and are gonne make in the future.

Then you don't offer the service for renewal or increase the cost at renewal time.

That's not the purpose of my comment: do you consider an offer as stated (the 30G RAM offer for $15/year) as a realistic offer, i.e. a sustainable offer on which a hoster can at least get his costs covered? No profit, even no hours or helpdesk taken into account, just plain VPS with the specs mentioned, connectivity, power, etc.

Money making loss leader... If you an enterprise business.

Saragoldfarb · January 6

@forest said:

@jsg said:
So, @raindog308 @DP @FAT32 how about unsuspending their provider tag?

I think that is waaaay too premature to ask at this point. In the future if he shows that he can shape up and doesn't react to harsh criticism in the way he did before, then I'd support it. But while there are still unknowns and we're waiting for the next shoe to drop, we should just keep things as they are and be cautious.

Maybe also because he basically said he couldn't care less about his LET clients... Just saying...

forest · January 6

@Saragoldfarb said:

@forest said:

@jsg said:
So, @raindog308 @DP @FAT32 how about unsuspending their provider tag?

I think that is waaaay too premature to ask at this point. In the future if he shows that he can shape up and doesn't react to harsh criticism in the way he did before, then I'd support it. But while there are still unknowns and we're waiting for the next shoe to drop, we should just keep things as they are and be cautious.

Maybe also because he basically said he couldn't care less about his LET clients... Just saying...

Oh, for sure. While it's possible that he said that in anger without really meaning it, he has to go a long way to prove that. I'm still willing to give him a chance since he seems to have changed his act, but it could very well just be that: an act. Only time will tell, and I'm trying to be cautiously optimistic.

Saragoldfarb · January 6

@forest said:

@Saragoldfarb said:

@forest said:

@jsg said:
So, @raindog308 @DP @FAT32 how about unsuspending their provider tag?

I think that is waaaay too premature to ask at this point. In the future if he shows that he can shape up and doesn't react to harsh criticism in the way he did before, then I'd support it. But while there are still unknowns and we're waiting for the next shoe to drop, we should just keep things as they are and be cautious.

Maybe also because he basically said he couldn't care less about his LET clients... Just saying...

Oh, for sure. While it's possible that he said that in anger without really meaning it, he has to go a long way to prove that. I'm still willing to give him a chance since he seems to have changed his act, but it could very well just be that: an act. Only time will tell, and I'm trying to be cautiously optimistic.

Same... My biggest worry is they don't give a fuck about legal stuff.

I mean, some people starting out get it wrong, lacking experience or knowledge. I can see past that and support a newcomer open to improve on input.

But they simply ignore it and start digging a bigger hole for themselves day by day.

Then there's the wording on a lot of posts in this thread and discord which makes me even wonder whether the new owner is even in the US.

Not to mention the blatant lying. ...

Supposedly they got money so why not hire someone to handle their PR for a bit? It's a mess but not that big of a mess if you handle it well.

Could turn this around in 24-48 hours, get ahead of the narrative. It's salvageable if they choose to.

If... It's real...

ralf · January 6

@VeloxMedia said:
And still there isn't a single person that has posted saying their service has been terminated who hasn't tried to chargeback. So it just shows how every single customer is happy.

There was some Chinese dude a few pages back spamming about exactly that. He's clearly not a happy chappy.

ralf · January 6

@Calypso said:

@ralf said:

@Calypso said:

@ralf said:
These are pretty low priced, but still not too unrealistic for a low end promotion. For instance, I have a 6 core 6GB RAM 66 GB disk for $6/y.

If "unrealistic" means in your book that things are done before, yes, maybe. Although 30G RAM voor $15/year... nah

Thing is: are they sustainable, i.e., do you at least break even with costs. With that in mind, $15 for 30G RAM is quite unrealistic to ever break even, and if you have a 256G RAM server that's filled on CPU capacity but only 64G of RAM is used (if everyone uses 100%), then you could argue that it's "sitting there anyway, so make a few bucks of it".

But I think that's just plain stupid; if all other customers are gone and you sit there with a few $15/year, 30G RAM eating customers, it's difficult to ever get this system to break even with all the costs you made in the past and are gonne make in the future.

Then you don't offer the service for renewal or increase the cost at renewal time.

That's not the purpose of my comment: do you consider an offer as stated (the 30G RAM offer for $15/year) as a realistic offer, i.e. a sustainable offer on which a hoster can at least get his costs covered? No profit, even no hours or helpdesk taken into account, just plain VPS with the specs mentioned, connectivity, power, etc.

It's no less realistic than the 2x 12GB instances I've been idling at Oracle for over 2 years that are costing me exactly zero. Each has 2 dedicated cores as well, and there's 150GB of disc between them. Again, free, zero, nothing.

And in any case, it really doesn't matter whether I think it's unrealistic.

Eric needs to say one of:
1) Those users can all keep their services, everyone can get on with their lives
2) None of those users can keep their services, give some heads up, then cancel and refund

Instead, he still won't say whether they can stay or not. It's almost as if he's just trying to keep people guessing until after the chargeback window ends.

Alexchina · January 7

@VeloxMedia said:

@tdy0923 said:

@VeloxMedia said:
So everyone was perfectly fine with purchasing from lewis who didn't have a company, no legit anything, no gdpr, not registered with ico nothing, and now we're a legit corporation, registered with the ICO fully GDPR compliant and everything following rules and regulations to the letters, all that you've verified.... And yet you're now not happy?

Meanwhile almost every other company on here isnt registered with ICO nor do they have any of their info verified. How come such a double standard?

Anyways, imma go back to focusing on growing our company and making great solutions. I wish y'all the best of luck feel free to reach out on discord or check out website for updates. Lots of great things coming soon

This won't be monitored anymore.

Please disclose your company's information so that further complaints can be filed against your company with the relevant authorities in your jurisdiction.

As for the charges against you, the relevant department will clarify them after investigation. If you have done nothing wrong, the investigation results will be made public. Beyond that, everything you've said is nonsense—no one will believe it.

Because you maliciously deleted user data, anonymously controlled and manipulated users' private information, and claimed to have taken over the company while failing to honor existing contracts between the company and its clients.

Already been disclosed in this thread along with my ICO.

I've been stating this from day one.

The question I've asked is why is this a problem now when it wasn't a problem before when anyone purchased from Lewis as apparently no one asked for any of this since apparently he didn't have any of it setup.

Also is anyone on here also verifying every other provider? Seems this would be a basic requirement.

This site makes zero sense. Our tag was suspended for no reason and still is even though we're fully accredited. We paid for a service that was taken away without any process and yet were called scammers.

Again we're off this site and not monitoring anymore. I don't understand the issue as everything is online, all our customers are happy and we're improving services. We're helping those who chargeback get approved and there shouldn't be any reason for anyone to not be fully satisfied. If you're not happy chargeback, pop a ticket and we'll shutoff your service so you can get approved. Problem solved

And still there isn't a single person that has posted saying their service has been terminated who hasn't tried to chargeback. So it just shows how every single customer is happy.

If the customer has not received any service and has not received a refund, it is considered fraud, and then the customer's work order is closed

Alexchina · January 7

@ralf said:

@Calypso said:

@ralf said:

@Calypso said:

@ralf said:
These are pretty low priced, but still not too unrealistic for a low end promotion. For instance, I have a 6 core 6GB RAM 66 GB disk for $6/y.

If "unrealistic" means in your book that things are done before, yes, maybe. Although 30G RAM voor $15/year... nah

Thing is: are they sustainable, i.e., do you at least break even with costs. With that in mind, $15 for 30G RAM is quite unrealistic to ever break even, and if you have a 256G RAM server that's filled on CPU capacity but only 64G of RAM is used (if everyone uses 100%), then you could argue that it's "sitting there anyway, so make a few bucks of it".

But I think that's just plain stupid; if all other customers are gone and you sit there with a few $15/year, 30G RAM eating customers, it's difficult to ever get this system to break even with all the costs you made in the past and are gonne make in the future.

Then you don't offer the service for renewal or increase the cost at renewal time.

That's not the purpose of my comment: do you consider an offer as stated (the 30G RAM offer for $15/year) as a realistic offer, i.e. a sustainable offer on which a hoster can at least get his costs covered? No profit, even no hours or helpdesk taken into account, just plain VPS with the specs mentioned, connectivity, power, etc.

It's no less realistic than the 2x 12GB instances I've been idling at Oracle for over 2 years that are costing me exactly zero. Each has 2 dedicated cores as well, and there's 150GB of disc between them. Again, free, zero, nothing.

And in any case, it really doesn't matter whether I think it's unrealistic.

Eric needs to say one of:
1) Those users can all keep their services, everyone can get on with their lives
2) None of those users can keep their services, give some heads up, then cancel and refund

Instead, he still won't say whether they can stay or not. It's almost as if he's just trying to keep people guessing until after the chargeback window ends.

Now, he has shut down the normal customer's server without providing a refund. He sent you a work order and closed it directly. I am not receiving any service or refund now, which is equivalent to giving the money to the merchant for free. The administrator should give him a mute

Alexchina · January 7

@forest said:

@Saragoldfarb said:

@forest said:

@jsg said:
So, @raindog308 @DP @FAT32 how about unsuspending their provider tag?

I think that is waaaay too premature to ask at this point. In the future if he shows that he can shape up and doesn't react to harsh criticism in the way he did before, then I'd support it. But while there are still unknowns and we're waiting for the next shoe to drop, we should just keep things as they are and be cautious.

Maybe also because he basically said he couldn't care less about his LET clients... Just saying...

Oh, for sure. While it's possible that he said that in anger without really meaning it, he has to go a long way to prove that. I'm still willing to give him a chance since he seems to have changed his act, but it could very well just be that: an act. Only time will tell, and I'm trying to be cautiously optimistic.

Why give him a chance to shut down my server without providing a refund? He's such a garbage merchant

Alexchina · January 7

@VeloxMedia said:

@tdy0923 said:

@VeloxMedia said:
So everyone was perfectly fine with purchasing from lewis who didn't have a company, no legit anything, no gdpr, not registered with ico nothing, and now we're a legit corporation, registered with the ICO fully GDPR compliant and everything following rules and regulations to the letters, all that you've verified.... And yet you're now not happy?

Meanwhile almost every other company on here isnt registered with ICO nor do they have any of their info verified. How come such a double standard?

Anyways, imma go back to focusing on growing our company and making great solutions. I wish y'all the best of luck feel free to reach out on discord or check out website for updates. Lots of great things coming soon

This won't be monitored anymore.

Please disclose your company's information so that further complaints can be filed against your company with the relevant authorities in your jurisdiction.

As for the charges against you, the relevant department will clarify them after investigation. If you have done nothing wrong, the investigation results will be made public. Beyond that, everything you've said is nonsense—no one will believe it.

Because you maliciously deleted user data, anonymously controlled and manipulated users' private information, and claimed to have taken over the company while failing to honor existing contracts between the company and its clients.

Already been disclosed in this thread along with my ICO.

I've been stating this from day one.

The question I've asked is why is this a problem now when it wasn't a problem before when anyone purchased from Lewis as apparently no one asked for any of this since apparently he didn't have any of it setup.

Also is anyone on here also verifying every other provider? Seems this would be a basic requirement.

This site makes zero sense. Our tag was suspended for no reason and still is even though we're fully accredited. We paid for a service that was taken away without any process and yet were called scammers.

Again we're off this site and not monitoring anymore. I don't understand the issue as everything is online, all our customers are happy and we're improving services. We're helping those who chargeback get approved and there shouldn't be any reason for anyone to not be fully satisfied. If you're not happy chargeback, pop a ticket and we'll shutoff your service so you can get approved. Problem solved

And still there isn't a single person that has posted saying their service has been terminated who hasn't tried to chargeback. So it just shows how every single customer is happy.

You are a joke, unable to provide services and letting customers contact for refunds on their own. Banks are only payment channels, and refund operations come from merchants, which is contradictory. As for you saying that no customer has refunded, it is because customers are unable to do so, which is a vicious cycle

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