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DeluxHost.net | NEW Y Series from €4/year + W Series Ryzen 9950X VPS | NVMe | NED

13567…15

Comments

  • eushellseushells Member

    @NotFoundException said:

    @eushells said:

    @DeluxHost said:

    @eushells said:
    Hello!

    I recommend you not to take chances, I have 3 VPS, 2 of them no longer work from outside, they have network/route problems. If I ping from nearby like FR (OVH) > NL I have stable ping. If I ping from any other provider it has a loss of 90-95%, so in other words (DOWN). I opened a ticket and the problem is that it is difficult to answer and with evasive answers. I am waiting to see what will happen, I have had this problem for 5 days and it is still not fixed, although I have given traceroute, ping with loss .. they replied "I see that the tracert reaches the destination". Yes, it reaches the 30th hop, but why is the ping not taken into account because it has a 90% loss?

    Hello, Our team will do their best to help you. If you've actually opened a ticket, it's already being processed. Don't worry, this is obviously not normal and isn't what we typically see, but we'll fix it.

    (but yes, I'm aware of some routing issues on some isolated subnets though, our upstream is fixing it)

    Can I ask for your ticket ID so I can figure out what's actually wrong?

    Hello! Here is a screenshot https://ibb.co/9kF2FhkL so I don't get accused of being fake. The ticket ID is #YLG-231518 thanks!

    Well you should contact your ISP and not only DeluxHost. DeluxHost most likely cannot do much else than contacting your ISP or someone in between.

    Hello! I said above, the problem appears from the outside (from several providers), including my provider https://ibb.co/svF65Dxh to convince yourself, test for example https://ping.pe/162.141.92.141

  • pedalapedala Member

    @DeluxHost said:

    @pedala said:

    @JasonM said:
    anyone purchase Y-1 or W-1 plan.
    any feedback/yabs.
    interested to buy if its working okay!

    Yes, I have Y-3 from them, and for the past three days they've been having issues with the routes on v4, while the support seems incapable of resolving the situation. From their point of view, it's functional, yet they keep asking all of us for MTRs… I think I’m going to give up if this continues.

    Hi, I'm sorry to hear this, but I assure you we're doing our best to resolve routing issues, but unfortunately, as often happens, they're not directly our fault. We act as a liaison with our upstream provider, which asks us what's wrong and sends them everything they need. We do this, and they're often resolved within a reasonable timeframe, though we know there may be delays.

    We're still improving in this regard.

    Does it have to get to this point to be resolved? It could have been fixed or at least explained by the technical support. They replied to me that it was a maintenance schedule and that maintenances are posted on the site. It’s not my responsibility to check your site every second to see if it’s working — I have over 20 providers, and I’ve been notified by all of them via email. There wouldn’t have been any problem if you had informed me as you did last month.

    And the issues, which of course you already know, aren’t necessarily caused by you. A different approach from technical support should have been used to prevent it from getting this far. If they had explained that they know the problem and are trying to fix it, we wouldn’t even be posting here. But support tells me that it works on their side… and still asks me for MTRs. So? You need to understand that we may be clients who have known this field our entire lives, some maybe even better than your support operators, and if you explain from the start that there’s a problem, we understand and just wait for you to fix it.

    Thanked by 1th108
  • DeluxHostDeluxHost Member, Patron Provider
    edited January 6

    @pedala said:

    @DeluxHost said:

    @pedala said:

    @JasonM said:
    anyone purchase Y-1 or W-1 plan.
    any feedback/yabs.
    interested to buy if its working okay!

    Yes, I have Y-3 from them, and for the past three days they've been having issues with the routes on v4, while the support seems incapable of resolving the situation. From their point of view, it's functional, yet they keep asking all of us for MTRs… I think I’m going to give up if this continues.

    Hi, I'm sorry to hear this, but I assure you we're doing our best to resolve routing issues, but unfortunately, as often happens, they're not directly our fault. We act as a liaison with our upstream provider, which asks us what's wrong and sends them everything they need. We do this, and they're often resolved within a reasonable timeframe, though we know there may be delays.

    We're still improving in this regard.

    Does it have to get to this point to be resolved? It could have been fixed or at least explained by the technical support. They replied to me that it was a maintenance schedule and that maintenances are posted on the site. It’s not my responsibility to check your site every second to see if it’s working — I have over 20 providers, and I’ve been notified by all of them via email. There wouldn’t have been any problem if you had informed me as you did last month.

    And the issues, which of course you already know, aren’t necessarily caused by you. A different approach from technical support should have been used to prevent it from getting this far. If they had explained that they know the problem and are trying to fix it, we wouldn’t even be posting here. But support tells me that it works on their side… and still asks me for MTRs. So? You need to understand that we may be clients who have known this field our entire lives, some maybe even better than your support operators, and if you explain from the start that there’s a problem, we understand and just wait for you to fix it.

    I understand and you are absolutely right.

    Unfortunately, managing everything isn't easy. As you can imagine, it's one thing to have a general issue that's immediately apparent, but it's another to have a problem affecting only a relatively small number of people, making it more difficult to diagnose quickly and without testing. However, thanks to your reports, our upstream team is working on it and seems to be resolving it. Don't worry, we're not abandoning you.

    But as a point of reference for more extensive issues, checking our status page is always the best option when there are large-scale problems.

    the problem in this case, just to keep you informed, seems to be linked to only 7 providers.

  • XytronixXytronix Member

    What is traffic? Do we have the option to upgrade resources?

    I am skeptical about the load of your servers

  • DeluxHostDeluxHost Member, Patron Provider

    @eushells said:

    @NotFoundException said:

    @eushells said:

    @DeluxHost said:

    @eushells said:
    Hello!

    I recommend you not to take chances, I have 3 VPS, 2 of them no longer work from outside, they have network/route problems. If I ping from nearby like FR (OVH) > NL I have stable ping. If I ping from any other provider it has a loss of 90-95%, so in other words (DOWN). I opened a ticket and the problem is that it is difficult to answer and with evasive answers. I am waiting to see what will happen, I have had this problem for 5 days and it is still not fixed, although I have given traceroute, ping with loss .. they replied "I see that the tracert reaches the destination". Yes, it reaches the 30th hop, but why is the ping not taken into account because it has a 90% loss?

    Hello, Our team will do their best to help you. If you've actually opened a ticket, it's already being processed. Don't worry, this is obviously not normal and isn't what we typically see, but we'll fix it.

    (but yes, I'm aware of some routing issues on some isolated subnets though, our upstream is fixing it)

    Can I ask for your ticket ID so I can figure out what's actually wrong?

    Hello! Here is a screenshot https://ibb.co/9kF2FhkL so I don't get accused of being fake. The ticket ID is #YLG-231518 thanks!

    Well you should contact your ISP and not only DeluxHost. DeluxHost most likely cannot do much else than contacting your ISP or someone in between.

    Hello! I said above, the problem appears from the outside (from several providers), including my provider https://ibb.co/svF65Dxh to convince yourself, test for example https://ping.pe/162.141.92.141

    the problem is being resolved right now.

    Thanked by 1eushells
  • DeluxHostDeluxHost Member, Patron Provider

    @Xytronix said:
    What is traffic? Do we have the option to upgrade resources?

    I am skeptical about the load of your servers

    Resources cannot be increased and traffic is unlimited (FUP)

  • clwsclws Member

    Hello boss! My Order ID is #2795488541. Could you please add 10 GB Storage? I'm also very grateful for the rest. Thank you!

  • eushellseushells Member

    @DeluxHost said:

    @eushells said:

    @NotFoundException said:

    @eushells said:

    @DeluxHost said:

    @eushells said:
    Hello!

    I recommend you not to take chances, I have 3 VPS, 2 of them no longer work from outside, they have network/route problems. If I ping from nearby like FR (OVH) > NL I have stable ping. If I ping from any other provider it has a loss of 90-95%, so in other words (DOWN). I opened a ticket and the problem is that it is difficult to answer and with evasive answers. I am waiting to see what will happen, I have had this problem for 5 days and it is still not fixed, although I have given traceroute, ping with loss .. they replied "I see that the tracert reaches the destination". Yes, it reaches the 30th hop, but why is the ping not taken into account because it has a 90% loss?

    Hello, Our team will do their best to help you. If you've actually opened a ticket, it's already being processed. Don't worry, this is obviously not normal and isn't what we typically see, but we'll fix it.

    (but yes, I'm aware of some routing issues on some isolated subnets though, our upstream is fixing it)

    Can I ask for your ticket ID so I can figure out what's actually wrong?

    Hello! Here is a screenshot https://ibb.co/9kF2FhkL so I don't get accused of being fake. The ticket ID is #YLG-231518 thanks!

    Well you should contact your ISP and not only DeluxHost. DeluxHost most likely cannot do much else than contacting your ISP or someone in between.

    Hello! I said above, the problem appears from the outside (from several providers), including my provider https://ibb.co/svF65Dxh to convince yourself, test for example https://ping.pe/162.141.92.141

    the problem is being resolved right now.

    Hello! Yes, I confirm. Routing problems are solved, without any loss. Everything works ok now. Thanks, and good luck with as few problems as possible! :)

  • MotoretaMotoreta Member

    Pleasantly surprised by the offer, I purchased the Y-3 plan. It’s pretty good for development. I received the host immediately.
    Invoice: 0601-236-2026

    YABS test:https://pastebin.com/1hcVYJ3h

    Overall great deal.
    Additional vCore or Ram, would be awesome B)

  • xiaoyunlongxiaoyunlong Member

    It would be perfect if the Y-0 plan could come with one NAT IPv4 address.

  • XytronixXytronix Member

    I made a purchase 8303777190

    I would love an additional vCore if it is possible.

  • KillixKillix Member

    Order Number: 3437131908

    Please add an additional vCore if it is possible :smile: .

  • sammysammy Member

    Order Number: 6485831748

    Please add an additional vCore if it is possible

  • rpqueuerpqueue Member

    Order Number: 1936835115

  • rafatrafat Member
    edited January 6

    @DeluxHost You are the best VPS provider out there.

    Order Number: 6977337541
    +1 CPU would be the best gift in 2026, if possible please!

  • cryptenbergcryptenberg Member

    Order Placed #5551801025
    Priority for bonuses (highest to lowest): RAM, CPU, SSD

  • StarnbergStarnberg Member
    edited January 6

    Order Number: 1906056870

    +1 vCore would be appreciated, +1 GB RAM second priority, +10 GB Storage third priority.

    I have little to no use for a port upgrade.

    Please do not forcefully reboot the machine in case that would be needed to make the upgrade visible on the VPS side, I'll do that myself at an opportune moment.

    Thanks!

  • tom2utom2u Member

    hook me up! Order number: #6400044509

  • tom2utom2u Member

    forgot this one: Order Number: 5649050974
    ty in advance

  • rokorolovrokorolov Member

    Order Placed #2893353428

  • amaeva080amaeva080 Member

    Order Number: 5647374840
    @DeluxHost

  • slavius007slavius007 Member

    Order Number: 9347802160 / only CPU please / thanks

  • AlexMkAlexMk Member

    Hello. Order number: 1571318740. CPU if it's possible, please:)

  • R4STMVR4STMV Member

    Hello, I contacted your live support today. At first, you responded, but later I couldn’t get any further replies. I’m very disappointed.

  • R4STMVR4STMV Member
    edited January 6


    ss

  • DeluxHostDeluxHost Member, Patron Provider

    @R4STMV said:
    Hello, I contacted your live support today. At first, you responded, but later I couldn’t get any further replies. I’m very disappointed.

    Hello, I'm sorry to read this, probably the colleague had other emergencies to take care of and your chat in the meantime could have dropped further down the waiting list, however we are checking all the chats that are still open so don't worry :)

  • DeluxHostDeluxHost Member, Patron Provider

    Thank you all for your orders 😁❤️

  • jackusjackus Member

    5680277354 thanks

  • linuxglobelinuxglobe Member

    Order Number: 4710267219 - please +1 vCore if possible. Thank you for this offer!

  • RoxyrexRoxyrex Member

    @DeluxHost said:
    Thank you all for your orders 😁❤️

    Is is possible to restock Y-4 ? I wanted to place order, got distracted and now its out of stock

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