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Velox media under new management

14748505253184

Comments

  • tentortentor Member, Host Rep

    If someone leaks your PII doesn't mean everyone should.

  • MikeAMikeA Member, Patron Provider

    Yall are going to give this guy a heart attack. wow, 50 pages.

  • @MikeA said:
    Yall are going to give this guy a heart attack. wow, 50 pages.

    hey any publicity..

    Thanked by 2MikeA tux
  • @bramabull said:

    I am tired of talking to a wall.. I guess some people just can't help but be themselves (or someone else)...

    Why did they buy Velox if they didn't want low end customers? What unique infrastructure did Velox have that they couldn't replicate?

    This is all a load of hogwash!

    Because they wanted the infrastructure, but wanted to migrate the clients to THEIR owned infrastructure to lower cost 😜

    Thanked by 2ralf JohnnySac
  • @x1arch said:

    @NotFoundException said:

    @x1arch said:

    @rpqu said:

    @JabJab said:

    Signed,
    Eric

    Signed,
    Andrew

    Signed,
    Velox Media inc

    The fact that identity frequently leaks, if not being sold around, made it a huge concern.

    Oh no, the personal data are leaking ... Come on, all cellphone operators selling your data to third party companies, by the agreement which you signed, banks when provide your information to loyalty partners, all loyalty programs do that, and etc.

    Stop doing the drama of personal data, when the company changed the owner.

    Maybe in the wild west (USA), but not in Europe

    Oh, yes, no fraud in EU or GB? The scammers didn't call you? If call, then where they get the data? Oh no, from your phone provider 😂 I don't believe all this shit like GDPR helps, just one more reason for getting more money on penalties.

    I'm silent about Balkan countries, Ukraine, Russia and other countries from USSR and etc. Some of them already EU, some will be in the future.

    No reason to remember India or Bangladesh...

    All world is wild except EU 😂 Come on...

    @Calypso said:

    I'm normally very much into data safety and that kind of stuff. But if I take a look at what data would be exposed through this thingy... there's nothing there that really would worry me, including payment data. Because the latter is out there multiple times, with multiple providers. And as you say: this is a worrying situation, but we don't know where else people are selling personal info that we don't know. So basically, I'm very keen on what information I share and where and when money is charged. Because the chance is almost 100% that the payment info by itself is out there already anyway.

    Absolutely, just use few virtual cards for Internet spendings, and the card should be blocked all the time except time when you're buying something. When you will get unexpected authorization, which is failed, because the card is locked, just replace the card. With mobile banking and neobanks it's easy.

    Yes, there is fraud, but that wasn't the question. Yes on one number scammers are calling me, that's a number I put in the public myself. On a private number I get 0 scam calls, just like my girlfriend with her number. It's much harder in the EU and will be punished much harder, especially in Germany where I live.

    Sure, we have some loyalty system by the supermarkets or shops, but they must and are publicly stating what they collect and what they sell and you would explicitly need to opt into it by checking a checkbox at sign up.

  • @x1arch said:

    @rpqu said:

    @JabJab said:

    Signed,
    Eric

    Signed,
    Andrew

    Signed,
    Velox Media inc

    The fact that identity frequently leaks, if not being sold around, made it a huge concern.

    Oh no, the personal data are leaking ... Come on, all cellphone operators selling your data to third party companies, by the agreement which you signed, banks when provide your information to loyalty partners, all loyalty programs do that, and etc.

    Stop doing the drama of personal data, when the company changed the owner.

    As I mentioned last night, Lewis / @VeloxMedia has never registered with ICO. That is a legal requirement in the UK when handling GDPR data. So, the previous owner clearly has never given a shit about doing the right thing, and the new owner made it very clear that he doesn't think the law applies to him.

    So yeah, I absolutely would not trust these clowns with my data.

    Thanked by 1Saragoldfarb
  • @ralf said:
    So yeah, I absolutely would not trust these clowns with my data.

    And yet, the clowns are offering a very entertaining show at this circus.

    Thanked by 1ralf
  • This was the most I could get out of him after pressing the issue with logic and questioning....

    Velox Media Inc
    301 Grant St
    Pittsburgh, PA 15219
    888-881-1308

    This is all the information we have to give at this time. It is more than what is required by US law. We operate in the US and abide by all laws and regulations by the US. Anything additional is 100% on the burden of you, it is extremely rare for companies to give anything else. Just like <@626479342804795414>; showed no one puts the state they formed. Hell LET doesn't have their company name or address or anything on their site. Most companies don't but for some reason I'm held to a higher standard here.... and I didn't even sell you guys anything... I'm just giving you free service and support. We've been here a week and still getting things setup, give us time and more will come to light.

    If you're not happy then feel free to leave, like I don't get the hostility. I'm not trying to be mean. I just don't care to keep going over this and don't want customers who don't trust me or have issues.

    Thanked by 1xoben
  • x0x0xx0x0x Member
    edited December 2025

    @bramabull said:
    This was the most I could get out of him after pressing the issue with logic and questioning....

    Velox Media Inc
    301 Grant St
    Pittsburgh, PA 15219
    888-881-1308

    This is all the information we have to give at this time. It is more than what is required by US law. We operate in the US and abide by all laws and regulations by the US. Anything additional is 100% on the burden of you, it is extremely rare for companies to give anything else. Just like <@626479342804795414>; showed no one puts the state they formed. Hell LET doesn't have their company name or address or anything on their site. Most companies don't but for some reason I'm held to a higher standard here.... and I didn't even sell you guys anything... I'm just giving you free service and support. We've been here a week and still getting things setup, give us time and more will come to light.

    If you're not happy then feel free to leave, like I don't get the hostility. I'm not trying to be mean. I just don't care to keep going over this and don't want customers who don't trust me or have issues.

    Velox Media Inc is not listed in the PA register. Until then, it should be regarded as false information. This was covered a few pages back. He claimed to have filed on 12/22/2025, but the PA register indicates that all filings received through 12/23/2025 have been processed, yet there is still no record of Velox Media Inc.

    You can verify this yourself with a quick search.
    https://file.dos.pa.gov/search/business

    Thanked by 1tentor
  • @default said:
    As for @VeloxMedia cancelling/terminating some (actually quite a few it seems) VPSs, he IMO simply acts realistically. Of course I understand that those losing their super-cheap BF and similar deals are disappointed and maybe even angry, but IMO the new owner did the right thing; yes how he did it - and communicated it - wasn't well reflected and well prepared, but don't forget that it's HIM losing money!
    I also find this whole shit storm/thread interesting because it shows a lot of things, among others how it looks when a provider is not an easy pushover and selects the route of saving the operation/business without lots of compromises albeit granted "using a dozer", but it also shows how wild quite a few LETsters go Karen-mode or worse and attack anyone who stays objective and neutral.

    I have deals even before BF but honestly I expect this machine to die any day since apparently new owner wants to keep only "Happy customers" so it seems that if you file a ticket on a wrong day then bam, your service is gone.

    Also it looks to me like even if used as daily workers set on 24h backup we should calculate the price until the end of the cashback window or just do the cashback.

  • NeoonNeoon Community Contributor, Veteran

    @JabJab said:

    Signed,
    Eric

    Signed,
    Andrew

    Signed,
    Velox Media inc

    Duh, good that I didn't gave them my legit address.
    Waiting for Legal, to handle my case.

  • x1archx1arch Member
    edited December 2025

    @tentor said:
    If someone leaks your PII doesn't mean everyone should.

    Absolutely, but this is not a big deal, because lots of business do that. That's not right, but this is how it works.

    Velox after Lewis leaving works extremely bad. I'm ok if Lewis worked in gray zone, because for me service more important than "documents" and "registrations". I have no idea about end of this story, but it still works. My Fremont node offline more than 48 hours (actually it up, but available only via ssh, all other network communication not works) and looks like new owner has no plan how to fix it fixed. More important is new owner behavior like young teenager and that could be a real problem.

  • @Roxyrex said:

    @default said:
    As for @VeloxMedia cancelling/terminating some (actually quite a few it seems) VPSs, he IMO simply acts realistically. Of course I understand that those losing their super-cheap BF and similar deals are disappointed and maybe even angry, but IMO the new owner did the right thing; yes how he did it - and communicated it - wasn't well reflected and well prepared, but don't forget that it's HIM losing money!
    I also find this whole shit storm/thread interesting because it shows a lot of things, among others how it looks when a provider is not an easy pushover and selects the route of saving the operation/business without lots of compromises albeit granted "using a dozer", but it also shows how wild quite a few LETsters go Karen-mode or worse and attack anyone who stays objective and neutral.

    I have deals even before BF but honestly I expect this machine to die any day since apparently new owner wants to keep only "Happy customers" so it seems that if you file a ticket on a wrong day then bam, your service is gone.

    Also it looks to me like even if used as daily workers set on 24h backup we should calculate the price until the end of the cashback window or just do the cashback.

    'Eric' doesn't make sense. First he says he is paying to keep the servers running but then he says that he got permission to keep all the VPS's running...

    Thanked by 1bramabull
  • tdy0923tdy0923 Member
    edited December 2025

    Hi Guys, I don't know what else you expect. He's a complete legal ignoramus who treats the law with utter contempt and defiance.

    Accepting payment, terminating service without refund, operating anonymously while controlling customer data, and blaming a previous owner are all clear violations of UK consumer and data protection law. Physical location does not remove legal responsibility.


    ⚠️ VeloxMedia Case – Legal Issues, Law Basis & How to Take Action

    This post is intended to document facts, explain why the conduct is unlawful, and provide clear, official routes for affected customers to seek remedy.

    1. What Happened (Facts)

    VeloxMedia:

    Accepted payment for server services

    Later terminated or threatened to terminate paid servers and data

    Refused refunds, stating that “the previous owner took the money”

    The current operator does not clearly identify their legal identity

    Despite this, they continue to control customer servers and data

    Public statements were made implying absolute control over infrastructure (e.g. “holding the keys to the kingdom”)

    1. Why This Is Not Lawful
      A. Ownership Change Is NOT a Legal Excuse

    A change of ownership or internal dispute does not cancel existing customer contracts.

    Under the UK Consumer Rights Act 2015:

    Services must be provided with reasonable care and continuity (Section 49)

    If services are not provided, customers are entitled to a refund or price reduction (Section 54)

    Source:
    https://www.legislation.gov.uk/ukpga/2015/15/contents

    Refusing service or refunds while blaming a previous owner is considered an unfair commercial practice under the Consumer Protection from Unfair Trading Regulations 2008.

    Source:
    https://www.legislation.gov.uk/uksi/2008/1277/contents

    B. Identity Matters When Handling Customer Data

    Under UK GDPR and the Data Protection Act 2018:

    A data controller must be identifiable

    Customers have the right to know who controls and processes their data

    Operating anonymously while accessing customer servers and data is a serious compliance issue

    Relevant provisions include UK GDPR Articles 5, 12, and 13 (lawfulness, transparency, accountability).

    Sources:
    https://www.legislation.gov.uk/eur/2016/679/contents

    https://www.legislation.gov.uk/ukpga/2018/12/contents

    C. Deleting or Threatening Data Without Notice

    Deleting or threatening to delete customer servers or data without proper notice or migration opportunity may:

    Constitute a data protection breach

    Violate the duty to ensure data integrity and confidentiality (UK GDPR Article 5)

    This is especially serious where customers reasonably fear loss of data.

    D. Physical Location Does Not Remove Responsibility

    Even if the operator claims to be outside the UK:

    UK consumer law and UK GDPR still apply if the service is marketed under a UK domain (.co.uk) or targets UK/EU customers

    Jurisdiction is based on business activity, not physical location

    If the operator claims to operate from the United States, similar conduct may also fall under FTC Act Section 5 (unfair or deceptive practices).

    FTC Source:
    https://www.ftc.gov/legal-library/browse/statutes/federal-trade-commission-act

    1. What Affected Customers Can Do (Official & Effective)

    1️⃣ Bank Chargeback (Most Effective)

    Reason: Service not provided / terminated without cause

    Applicable under Visa / Mastercard rules

    Rules reference:
    https://usa.visa.com/support/consumer/visa-rules.html

    https://www.mastercard.us/en-us/business/issuers/chargebacks.html

    2️⃣ UK Trading Standards

    For unfair commercial practices and refusal to honor paid services:

    https://www.citizensadvice.org.uk/consumer/get-more-help/report-to-trading-standards/

    3️⃣ UK ICO (Data Protection Authority)

    If identity is unclear, or data deletion is threatened or occurred:

    https://ico.org.uk/make-a-complaint/

    4️⃣ US FTC (If US operation is claimed)

    https://reportfraud.ftc.gov/

    1. Important Notes

    “The previous owner took the money” is not a valid defense

    Payment processors (e.g. Stripe) do not decide disputes, but must follow bank chargeback outcomes

    Public documentation helps protect other customers and encourages accountability

    1. Summary

    Accepting payment, terminating service without refund, operating without a clearly identifiable data controller, and threatening customer data are all inconsistent with UK consumer and data protection law.

    Physical location does not remove these obligations.

    Thanked by 3bramabull tof JasonM
  • @tdy0923 said:
    Hi Guys, I don't know what else you expect. He's a complete legal ignoramus who treats the law with utter contempt and defiance.

    Accepting payment, terminating service without refund, operating anonymously while controlling customer data, and blaming a previous owner are all clear violations of UK consumer and data protection law. Physical location does not remove legal responsibility.


    ⚠️ VeloxMedia Case – Legal Issues, Law Basis & How to Take Action

    This post is intended to document facts, explain why the conduct is unlawful, and provide clear, official routes for affected customers to seek remedy.

    1. What Happened (Facts)

    VeloxMedia:

    Accepted payment for server services

    Later terminated or threatened to terminate paid servers and data

    Refused refunds, stating that “the previous owner took the money”

    The current operator does not clearly identify their legal identity

    Despite this, they continue to control customer servers and data

    Public statements were made implying absolute control over infrastructure (e.g. “holding the keys to the kingdom”)

    1. Why This Is Not Lawful
      A. Ownership Change Is NOT a Legal Excuse

    A change of ownership or internal dispute does not cancel existing customer contracts.

    Under the UK Consumer Rights Act 2015:

    Services must be provided with reasonable care and continuity (Section 49)

    If services are not provided, customers are entitled to a refund or price reduction (Section 54)

    Source:
    https://www.legislation.gov.uk/ukpga/2015/15/contents

    Refusing service or refunds while blaming a previous owner is considered an unfair commercial practice under the Consumer Protection from Unfair Trading Regulations 2008.

    Source:
    https://www.legislation.gov.uk/uksi/2008/1277/contents

    B. Identity Matters When Handling Customer Data

    Under UK GDPR and the Data Protection Act 2018:

    A data controller must be identifiable

    Customers have the right to know who controls and processes their data

    Operating anonymously while accessing customer servers and data is a serious compliance issue

    Relevant provisions include UK GDPR Articles 5, 12, and 13 (lawfulness, transparency, accountability).

    Sources:
    https://www.legislation.gov.uk/eur/2016/679/contents

    https://www.legislation.gov.uk/ukpga/2018/12/contents

    C. Deleting or Threatening Data Without Notice

    Deleting or threatening to delete customer servers or data without proper notice or migration opportunity may:

    Constitute a data protection breach

    Violate the duty to ensure data integrity and confidentiality (UK GDPR Article 5)

    This is especially serious where customers reasonably fear loss of data.

    D. Physical Location Does Not Remove Responsibility

    Even if the operator claims to be outside the UK:

    UK consumer law and UK GDPR still apply if the service is marketed under a UK domain (.co.uk) or targets UK/EU customers

    Jurisdiction is based on business activity, not physical location

    If the operator claims to operate from the United States, similar conduct may also fall under FTC Act Section 5 (unfair or deceptive practices).

    FTC Source:
    https://www.ftc.gov/legal-library/browse/statutes/federal-trade-commission-act

    1. What Affected Customers Can Do (Official & Effective)

    1️⃣ Bank Chargeback (Most Effective)

    Reason: Service not provided / terminated without cause

    Applicable under Visa / Mastercard rules

    Rules reference:
    https://usa.visa.com/support/consumer/visa-rules.html

    https://www.mastercard.us/en-us/business/issuers/chargebacks.html

    2️⃣ UK Trading Standards

    For unfair commercial practices and refusal to honor paid services:

    https://www.citizensadvice.org.uk/consumer/get-more-help/report-to-trading-standards/

    3️⃣ UK ICO (Data Protection Authority)

    If identity is unclear, or data deletion is threatened or occurred:

    https://ico.org.uk/make-a-complaint/

    4️⃣ US FTC (If US operation is claimed)

    https://reportfraud.ftc.gov/

    1. Important Notes

    “The previous owner took the money” is not a valid defense

    Payment processors (e.g. Stripe) do not decide disputes, but must follow bank chargeback outcomes

    Public documentation helps protect other customers and encourages accountability

    1. Summary

    Accepting payment, terminating service without refund, operating without a clearly identifiable data controller, and threatening customer data are all inconsistent with UK consumer and data protection law.

    Physical location does not remove these obligations.

    Thank you chatgiptty

    Thanked by 1fly056
  • SaragoldfarbSaragoldfarb Member, Megathread Squad

    @AlteredParadox said:
    The discord is gold. The people "attacking" them are doing them a favor, helping them "test" their infrastructure and build solutions with "unlimited resources", while at the same time throwing around things like "Considering we've been operating for almost 20 years in the US with massive contracts and agreements with some of the largest companies and governments, were pretty credible."

    Told ya. It's better than any let popcorn thread I've witnessed.

    Thanked by 2gbzret4d whiterider
  • @Saragoldfarb said:

    @AlteredParadox said:
    The discord is gold. The people "attacking" them are doing them a favor, helping them "test" their infrastructure and build solutions with "unlimited resources", while at the same time throwing around things like "Considering we've been operating for almost 20 years in the US with massive contracts and agreements with some of the largest companies and governments, were pretty credible."

    Told ya. It's better than any let popcorn thread I've witnessed.

    Someone really has to get all the discord stuff onto a website

  • @nekomikoreimu said:

    @tdy0923 said:
    Hi Guys, I don't know what else you expect. He's a complete legal ignoramus who treats the law with utter contempt and defiance.

    Accepting payment, terminating service without refund, operating anonymously while controlling customer data, and blaming a previous owner are all clear violations of UK consumer and data protection law. Physical location does not remove legal responsibility.


    ⚠️ VeloxMedia Case – Legal Issues, Law Basis & How to Take Action

    This post is intended to document facts, explain why the conduct is unlawful, and provide clear, official routes for affected customers to seek remedy.

    1. What Happened (Facts)

    VeloxMedia:

    Accepted payment for server services

    Later terminated or threatened to terminate paid servers and data

    Refused refunds, stating that “the previous owner took the money”

    The current operator does not clearly identify their legal identity

    Despite this, they continue to control customer servers and data

    Public statements were made implying absolute control over infrastructure (e.g. “holding the keys to the kingdom”)

    1. Why This Is Not Lawful
      A. Ownership Change Is NOT a Legal Excuse

    A change of ownership or internal dispute does not cancel existing customer contracts.

    Under the UK Consumer Rights Act 2015:

    Services must be provided with reasonable care and continuity (Section 49)

    If services are not provided, customers are entitled to a refund or price reduction (Section 54)

    Source:
    https://www.legislation.gov.uk/ukpga/2015/15/contents

    Refusing service or refunds while blaming a previous owner is considered an unfair commercial practice under the Consumer Protection from Unfair Trading Regulations 2008.

    Source:
    https://www.legislation.gov.uk/uksi/2008/1277/contents

    B. Identity Matters When Handling Customer Data

    Under UK GDPR and the Data Protection Act 2018:

    A data controller must be identifiable

    Customers have the right to know who controls and processes their data

    Operating anonymously while accessing customer servers and data is a serious compliance issue

    Relevant provisions include UK GDPR Articles 5, 12, and 13 (lawfulness, transparency, accountability).

    Sources:
    https://www.legislation.gov.uk/eur/2016/679/contents

    https://www.legislation.gov.uk/ukpga/2018/12/contents

    C. Deleting or Threatening Data Without Notice

    Deleting or threatening to delete customer servers or data without proper notice or migration opportunity may:

    Constitute a data protection breach

    Violate the duty to ensure data integrity and confidentiality (UK GDPR Article 5)

    This is especially serious where customers reasonably fear loss of data.

    D. Physical Location Does Not Remove Responsibility

    Even if the operator claims to be outside the UK:

    UK consumer law and UK GDPR still apply if the service is marketed under a UK domain (.co.uk) or targets UK/EU customers

    Jurisdiction is based on business activity, not physical location

    If the operator claims to operate from the United States, similar conduct may also fall under FTC Act Section 5 (unfair or deceptive practices).

    FTC Source:
    https://www.ftc.gov/legal-library/browse/statutes/federal-trade-commission-act

    1. What Affected Customers Can Do (Official & Effective)

    1️⃣ Bank Chargeback (Most Effective)

    Reason: Service not provided / terminated without cause

    Applicable under Visa / Mastercard rules

    Rules reference:
    https://usa.visa.com/support/consumer/visa-rules.html

    https://www.mastercard.us/en-us/business/issuers/chargebacks.html

    2️⃣ UK Trading Standards

    For unfair commercial practices and refusal to honor paid services:

    https://www.citizensadvice.org.uk/consumer/get-more-help/report-to-trading-standards/

    3️⃣ UK ICO (Data Protection Authority)

    If identity is unclear, or data deletion is threatened or occurred:

    https://ico.org.uk/make-a-complaint/

    4️⃣ US FTC (If US operation is claimed)

    https://reportfraud.ftc.gov/

    1. Important Notes

    “The previous owner took the money” is not a valid defense

    Payment processors (e.g. Stripe) do not decide disputes, but must follow bank chargeback outcomes

    Public documentation helps protect other customers and encourages accountability

    1. Summary

    Accepting payment, terminating service without refund, operating without a clearly identifiable data controller, and threatening customer data are all inconsistent with UK consumer and data protection law.

    Physical location does not remove these obligations.

    Thank you chatgiptty

    Simply to organize these materials more conveniently, I have been searching for corresponding information in the United States and have documented the entire process. Regardless of the circumstances, I will resolutely defend my rights.

  • @tdy0923 said:

    @nekomikoreimu said:

    @tdy0923 said:
    Hi Guys, I don't know what else you expect. He's a complete legal ignoramus who treats the law with utter contempt and defiance.

    Accepting payment, terminating service without refund, operating anonymously while controlling customer data, and blaming a previous owner are all clear violations of UK consumer and data protection law. Physical location does not remove legal responsibility.


    ⚠️ VeloxMedia Case – Legal Issues, Law Basis & How to Take Action

    This post is intended to document facts, explain why the conduct is unlawful, and provide clear, official routes for affected customers to seek remedy.

    1. What Happened (Facts)

    VeloxMedia:

    Accepted payment for server services

    Later terminated or threatened to terminate paid servers and data

    Refused refunds, stating that “the previous owner took the money”

    The current operator does not clearly identify their legal identity

    Despite this, they continue to control customer servers and data

    Public statements were made implying absolute control over infrastructure (e.g. “holding the keys to the kingdom”)

    1. Why This Is Not Lawful
      A. Ownership Change Is NOT a Legal Excuse

    A change of ownership or internal dispute does not cancel existing customer contracts.

    Under the UK Consumer Rights Act 2015:

    Services must be provided with reasonable care and continuity (Section 49)

    If services are not provided, customers are entitled to a refund or price reduction (Section 54)

    Source:
    https://www.legislation.gov.uk/ukpga/2015/15/contents

    Refusing service or refunds while blaming a previous owner is considered an unfair commercial practice under the Consumer Protection from Unfair Trading Regulations 2008.

    Source:
    https://www.legislation.gov.uk/uksi/2008/1277/contents

    B. Identity Matters When Handling Customer Data

    Under UK GDPR and the Data Protection Act 2018:

    A data controller must be identifiable

    Customers have the right to know who controls and processes their data

    Operating anonymously while accessing customer servers and data is a serious compliance issue

    Relevant provisions include UK GDPR Articles 5, 12, and 13 (lawfulness, transparency, accountability).

    Sources:
    https://www.legislation.gov.uk/eur/2016/679/contents

    https://www.legislation.gov.uk/ukpga/2018/12/contents

    C. Deleting or Threatening Data Without Notice

    Deleting or threatening to delete customer servers or data without proper notice or migration opportunity may:

    Constitute a data protection breach

    Violate the duty to ensure data integrity and confidentiality (UK GDPR Article 5)

    This is especially serious where customers reasonably fear loss of data.

    D. Physical Location Does Not Remove Responsibility

    Even if the operator claims to be outside the UK:

    UK consumer law and UK GDPR still apply if the service is marketed under a UK domain (.co.uk) or targets UK/EU customers

    Jurisdiction is based on business activity, not physical location

    If the operator claims to operate from the United States, similar conduct may also fall under FTC Act Section 5 (unfair or deceptive practices).

    FTC Source:
    https://www.ftc.gov/legal-library/browse/statutes/federal-trade-commission-act

    1. What Affected Customers Can Do (Official & Effective)

    1️⃣ Bank Chargeback (Most Effective)

    Reason: Service not provided / terminated without cause

    Applicable under Visa / Mastercard rules

    Rules reference:
    https://usa.visa.com/support/consumer/visa-rules.html

    https://www.mastercard.us/en-us/business/issuers/chargebacks.html

    2️⃣ UK Trading Standards

    For unfair commercial practices and refusal to honor paid services:

    https://www.citizensadvice.org.uk/consumer/get-more-help/report-to-trading-standards/

    3️⃣ UK ICO (Data Protection Authority)

    If identity is unclear, or data deletion is threatened or occurred:

    https://ico.org.uk/make-a-complaint/

    4️⃣ US FTC (If US operation is claimed)

    https://reportfraud.ftc.gov/

    1. Important Notes

    “The previous owner took the money” is not a valid defense

    Payment processors (e.g. Stripe) do not decide disputes, but must follow bank chargeback outcomes

    Public documentation helps protect other customers and encourages accountability

    1. Summary

    Accepting payment, terminating service without refund, operating without a clearly identifiable data controller, and threatening customer data are all inconsistent with UK consumer and data protection law.

    Physical location does not remove these obligations.

    Thank you chatgiptty

    Simply to organize these materials more conveniently, I have been searching for corresponding information in the United States and have documented the entire process. Regardless of the circumstances, I will resolutely defend my rights.

  • @Wise said:

    @bramabull said:

    I am tired of talking to a wall.. I guess some people just can't help but be themselves (or someone else)...

    Why did they buy Velox if they didn't want low end customers? What unique infrastructure did Velox have that they couldn't replicate?

    This is all a load of hogwash!

    Because they wanted the infrastructure, but wanted to migrate the clients to THEIR owned infrastructure to lower cost 😜

    He's a fucking idiot, and anyone who sees his behaviour and still buys from him is beyond help.

    Thanked by 2oloke brauni
  • SaragoldfarbSaragoldfarb Member, Megathread Squad

    @barbarza said:

    @Saragoldfarb said:

    @AlteredParadox said:
    The discord is gold. The people "attacking" them are doing them a favor, helping them "test" their infrastructure and build solutions with "unlimited resources", while at the same time throwing around things like "Considering we've been operating for almost 20 years in the US with massive contracts and agreements with some of the largest companies and governments, were pretty credible."

    Told ya. It's better than any let popcorn thread I've witnessed.

    Someone really has to get all the discord stuff onto a website

    I agree. It sucks to do on mobile but might get to it before new year's.

    Thanked by 1barbarza
  • @gbzret4d said:

    @Wise said:

    @bramabull said:

    I am tired of talking to a wall.. I guess some people just can't help but be themselves (or someone else)...

    Why did they buy Velox if they didn't want low end customers? What unique infrastructure did Velox have that they couldn't replicate?

    This is all a load of hogwash!

    Because they wanted the infrastructure, but wanted to migrate the clients to THEIR owned infrastructure to lower cost 😜

    He's a fucking idiot, and anyone who sees his behaviour and still buys from him is beyond help.

    then close all order> @gbzret4d said:

    @Wise said:

    @bramabull said:

    I am tired of talking to a wall.. I guess some people just can't help but be themselves (or someone else)...

    Why did they buy Velox if they didn't want low end customers? What unique infrastructure did Velox have that they couldn't replicate?

    This is all a load of hogwash!

    Because they wanted the infrastructure, but wanted to migrate the clients to THEIR owned infrastructure to lower cost 😜

    He's a fucking idiot, and anyone who sees his behaviour and still buys from him is beyond help.

    then close all order now.

  • @Alexchina said:

    @gbzret4d said:

    @Wise said:

    @bramabull said:

    I am tired of talking to a wall.. I guess some people just can't help but be themselves (or someone else)...

    Why did they buy Velox if they didn't want low end customers? What unique infrastructure did Velox have that they couldn't replicate?

    This is all a load of hogwash!

    Because they wanted the infrastructure, but wanted to migrate the clients to THEIR owned infrastructure to lower cost 😜

    He's a fucking idiot, and anyone who sees his behaviour and still buys from him is beyond help.

    then close all order> @gbzret4d said:

    @Wise said:

    @bramabull said:

    I am tired of talking to a wall.. I guess some people just can't help but be themselves (or someone else)...

    Why did they buy Velox if they didn't want low end customers? What unique infrastructure did Velox have that they couldn't replicate?

    This is all a load of hogwash!

    Because they wanted the infrastructure, but wanted to migrate the clients to THEIR owned infrastructure to lower cost 😜

    He's a fucking idiot, and anyone who sees his behaviour and still buys from him is beyond help.

    they close all order alreay.

  • I hate AI

  • 50 pages of drama, nice gift for end of this year.

    To be honest, all clients who have an active service should chargeback yesterday.
    All replies from @VeloxMedia just prove how big asshole he is.

    Thanked by 1JasonM
  • Have you searched them on the web? He picked a brilliant pretend business name.

  • SaragoldfarbSaragoldfarb Member, Megathread Squad

    That was quick. Something crashed my server. Will look into it tomorrow.

  • @Saragoldfarb said:

    That was quick. Something crashed my server. Will look into it tomorrow.

    It appears available to me.

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