New on LowEndTalk? Please Register and read our Community Rules.
All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.
All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.
Comments
Beeeef caaaaaaaake kickass!
I very much doubt this is true, but would be interested if you can point to any regulations or advice to support this.
For sure, there's a requirement to publicise who the data controllers are and for what purposes data will be used, but if a company is sold, it's sufficient just to put that into the updated privacy statement. But for most companies, the company itself would be listed as the data controller, and so there'd be no need to update anything if a company is sold.
Lets keep an eye on it and see whats happening in comming months.
That would imply that there was a real fully fledged company behind VeloxMedia, it seems like it was just a sole trader. In this case every data and asset would have been owned by the single sole owner and would be selled to the new company / owner. That the new owner keeps the VeloxMedia name isn't relevant as the data is transfered to another owner.
If this is the case he failed to follow the
UK GDPR Articles 13 & 14andData Protection Act 2018. And contracts wouldn't be allowed to be transfered as is and would need to be reaccepted by both parties or partionally / fully refunded to the customer.Only article 14 is relevant when data is sold, and that allows for up to 1 month between the data being sold and disclosure being made.
EDIT: and for avoidance of doubt, "disclosure" in this case just means having that information available. It'll be perfectly fine for them to just update their website and then send out an e-mail saying they were bought by X, and not even mentioning data at all. This mirrors when you bought the service originally, they didn't have to tell you who had access to your data, the disclosure just had to be available if you wanted to check.
I agree with the previous comments, but would like to add the following:
This scenario is legally different from a share sale and the GDPR analysis changes accordingly.
A UK sole trader cannot be “sold” as a legal entity. Any transfer of the business to another company (especially a non-UK one) is necessarily an asset transfer, including customer relationships and personal data. That means the data controller changes.
Where personal data is transferred to a new controller, Article 14 GDPR / UK GDPR applies. The new controller must inform data subjects of:
This information must be provided within one month, or earlier if the data is used to contact individuals.
A forum post is not sufficient to meet GDPR transparency requirements. Articles 5(1)(a) and 14 require information to be provided in a manner that is transparent, accessible, and reasonably likely to reach the data subjects. Passive disclosure (e.g. a forum notice or silent privacy policy update) does not meet this standard.
Additionally, if the buyer is a US company, this constitutes a third-country transfer under Chapter V GDPR / UK GDPR, which triggers further mandatory disclosures about the transfer mechanism and safeguards.
So while a privacy policy update may be sufficient in a pure share sale, that logic does not apply here.
In this situation, failing to directly inform customers (e.g. by email) is very likely a GDPR / UK GDPR violation.
A small anecdote from my own experience: during the Brexit period, I wanted to transfer the data of my UK company to my German company. However, this was refused by the ICO and the Datenschutzaufsichtsbehörde. As a result, all customer data had to be deleted and customers had to register again. Because of this, I lost more than half of my customers.
How good was the deal that you prepaid for several years in advance?
The individual offer was so good that, when broken down, I was paying only a few cents per month. I simply couldn’t refuse it. As my grandmother used to say: if an offer seems that good, you should take a second look to see whether it’s really true.
Yeah, this says alot. I have an issue with one service, been waiting 4 days for a response, yesterday ticket was just closed, unresolved.
Yeah, few cents certainly doesn't make any sense since he could've sold the resource for few bucks. Assuming it's 10¢*6, that's $6 for 1c2g like instance. You won't lose much unless the new operator pulled the rug before the March/April next year.
They cancelled my three VPS servers without giving me a refund. I opened a ticket, but they just closed all of them directly.
Paypal dispute, LETS GOO baby.
chargeback yesterday
I'm using Alipay and I can't apply for a refund
I'm using Alipay and I can't apply for a refund
That harper guy was really active before this exit. Now he's gone radio silent. Planned? Who knows.
many providers deadpooling looks planned, not just velox
better luck next time dude!
if the new owner (whose name was even not announced officially) and never a official written email was sent to velox media customers - this seems to be just fishy like charityhost changing ownership (but the owner is still the same). Its a strategy of such summer, un-sustainable hosting companies to cover-up their deeds by announcing sale of their business to third-party suddnely after selling hundreds of vps during black friday, etc. Such things as closeur / transfer of business is not a nightly-decision. The original owner is way aware he was doing un-sustainable business and he had plans to exit way before black friday. So, if new owner keeps those deals going for a year or recurring then you are lucky, but in 99.99% cases it has happened earlier the new owner does not honors the previous deals. Soon you'll see velox media's so-called new owner asking its users to upgrade by paying.
indeed VeloxMedia is a scam operation. Just by looking at their Black friday un-sustainable deals one can be sure about them.
Not the first, and won't be the last.
To be honest at the time VeloxMedia was first selling I resisted to buy due to my "instinct" that it might not last (seeing the 30gb ram and all that selling at an unreasonably good price of $20/y). But after weeks and months they keep creating new threads/post and all kinds of flash sales (even when BF is still months away) so in the end due to FOMO i gave in and then all h*ll break lose I bought a few of them and even start using them like they're will be here forever.
I remember back then some questioned whether they're reputable and some forum members (forgot who) said VeloxMedia owner is an experienced provider changing their name from previous company or something so I thought it was okay-ish...
Totally "unexpected" this could happen overnight. We will see what's next but I doubt new owners will keep our servers. I had a bad experience with "lifetime" account with iBrave where it was taken over by another company which then gave me "3 months free" and then wanted to start charging but I said no thanks. So that's it I've set my expectation low hopefully it turns out good haha
Their deals were literally enticing even I was thinking about them in locations I wouldn't generally consider at all.
If you're making me think about it then the marketing was very effective. However as I previously mentioned...
The Deady Pool™
Af this moment everything is still speculating - could go down the drain quickly or could just be continued with (in the end) happy customers. The lack of information is worrying though, but at this moment I'm not panicking. Easier said ofcourse when you only have a simple VPS with them.
The remarks about "those offers were unsustainable and that's a sign for deadpool" I don't share though; I've had "unsustainable" deals before that are still working great for those "too cheap" prices.
For now we can only wait and see what happens or real (verified) information comes out...
I wonder if the product can maintain the original price in the next payment cycle.
Given the volume of unsustainable deals that were aggressively pushed, I wouldn't be overly optimistic about the new owner maintaining them, or even wanting to. With VeloxMedia's customer base, they might leverage that to upsell other offers and maybe only keeping existing deals active until they expire.
It's worth noting that VeloxMedia was a sole trader and operating at a loss, so the 'business' was likely sold at a low price. The new owner may have been more interested in the customer database than anything else.
Well, I think most customers are now more worried about "will they honour what I've bought" above "what will happen after my current period"...
Let me explain
Long story short, I went to a shopping mall for lunch. Stayed there and went around looking for gifts. Then, they got a line setup. So, I went and the bundle costs me ~€20 (for 3 items) plus a mystery box with serum worth €20+.
At this point, I thought, "Wow, I should have purchased only at limited events!". Then, I continue looking for more deals. Sadly, there was none. So, I went across town to another mall. Get a dinner then went to the body shop store there. Have a chat with the clerks there, and they know which boxes has EDP.
You could imagine what I did. Yes, I purchased the bundle deals again and again.
Since I'm giving out body butter, I'm left with lifetime supply of EDP 😂. That's why the comment about perfume on this thread hit close to home.
I heard that the boss of Comet and the boss of Racknerd are somewhat related.
*Unverified
In fact, I think I'm optimistic about dedirock—at least it should survive for a year, according to my intuition.