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FiberState Dedicated Server Down – anyone else affected?

vpscpvpscp Member
in Help

Hi everyone,

My dedicated server is currently completely down and unreachable (no ping / no access to services).
I’ve checked from multiple networks, but the issue is still the same.

I just wanted to confirm whether this is a general issue affecting other users as well, or if it’s only happening to my server.

If anyone else is facing the same problem, please let me know.

Thanks in advance for your help.

Comments

  • sweatbarsweatbar Member

    @fiberstate same for me ticket opened

  • OhJohnOhJohn Member

    Which DC? I see Utah server as up, so if it is Utah, it might only be only one rack (w/ your servers in it) affected.

    Cannot say anything about their other locations.

  • ShakibShakib Member, Patron Provider

    We are down as well.

  • sweatbarsweatbar Member

    @OhJohn said:
    Which DC? I see Utah server as up, so if it is Utah, it might only be only one rack (w/ your servers in it) affected.

    Cannot say anything about their other locations.

    We are on Salt lake city. Seems up now

  • vpscpvpscp Member
    edited December 2025

    @OhJohn said: Which DC? I see Utah server as up, so if it is Utah, it might only be only one rack (w/ your servers in it) affected.

    Cannot say anything about their other locations.

    Salt Lake City, UT, USA is our DC,

  • SoftShellWebSoftShellWeb Member, Patron Provider

    Our servers in Salt Lake City are up, looks like its not the entire DC that is affected.

  • MrRadicMrRadic Host Rep, Veteran

    Sounds like a few racks were affected here. Glad to see they resolved it quickly.

  • fluffernutterfluffernutter Member

    they sure do have a lot of outages huh, glad I went with gorillaservers/webnx instead

    Thanked by 1OhJohn
  • vpscpvpscp Member

    @fluffernutter said: they sure do have a lot of outages huh, glad I went with gorillaservers/webnx instead

    Yes, our server went down twice last month and once this month.

  • fiberstatefiberstate Member, Patron Provider
    edited December 2025

    @vpscp said:
    Hi everyone,

    My dedicated server is currently completely down and unreachable (no ping / no access to services).
    I’ve checked from multiple networks, but the issue is still the same.

    I just wanted to confirm whether this is a general issue affecting other users as well, or if it’s only happening to my server.

    If anyone else is facing the same problem, please let me know.

    Thanks in advance for your help.

    Could you please provide the ticket number related to this issue?

    At this time, we have not observed any notable outages, alerts or incidents in the SLC region. All metrics we monitor are nominal.

    Additionally, you have access to a separate IPMI management network, which can be used to further troubleshoot any server specific issues. Were you able to access this?

    Please let us know the ticket number so we can review this further.

  • sweatbarsweatbar Member
    edited December 2025

    @fiberstate said:

    @vpscp said:
    Hi everyone,

    My dedicated server is currently completely down and unreachable (no ping / no access to services).
    I’ve checked from multiple networks, but the issue is still the same.

    I just wanted to confirm whether this is a general issue affecting other users as well, or if it’s only happening to my server.

    If anyone else is facing the same problem, please let me know.

    Thanks in advance for your help.

    Could you please provide the ticket number related to this issue?

    At this time, we have not observed any notable outages, alerts or incidents in the SLC region. All metrics we monitor are nominal.

    Additionally, you have access to a separate IPMI management network, which can be used to further troubleshoot any server specific issues. Were you able to access this?

    Please let us know the ticket number so we can review this further.

    You can check my ticket as well Ticket #VDT-839870

  • fiberstatefiberstate Member, Patron Provider

    @sweatbar said:

    @fiberstate said:

    @vpscp said:
    Hi everyone,

    My dedicated server is currently completely down and unreachable (no ping / no access to services).
    I’ve checked from multiple networks, but the issue is still the same.

    I just wanted to confirm whether this is a general issue affecting other users as well, or if it’s only happening to my server.

    If anyone else is facing the same problem, please let me know.

    Thanks in advance for your help.

    Could you please provide the ticket number related to this issue?

    At this time, we have not observed any notable outages, alerts or incidents in the SLC region. All metrics we monitor are nominal.

    Additionally, you have access to a separate IPMI management network, which can be used to further troubleshoot any server specific issues. Were you able to access this?

    Please let us know the ticket number so we can review this further.

    You can check my ticket as well Ticket #VDT-839870

    Thanks. We've provided you an update, again there were no network or SLC data center outages. It seems like a reboot was able to resolve the issue. We'll continue working with you via your ticket.

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