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Anyone else experiencing bad speeds in Dallas with InterServer

winteronpcwinteronpc Barred
edited December 2025 in Help

Good morning everyone,

Two days ago, I ordered a dedicated Ryzen 9 7950X3D server from InterServer in Dallas. The setup process was smooth, and the machine was provisioned within about 5 hours pretty impressive. They installed AlmaLinux for me, which was great. However, I noticed that an SSH server wasn’t installed, so I had to IPMI in and set that up myself. Not a big deal.

I don’t usually run extensive tests on new servers since they typically work out of the box, but after attempting uploads and downloads from various providers, the network speeds have been completely unusable. Unfortunately, support hasn’t been very helpful in resolving the issue so far.

To dig deeper, I ordered a Windows VPS from the same Dallas location and experienced the exact same problem. I couldn’t even update Google Chrome, and average speeds on that VPS were around 10 Mbps.

I’m not a network engineer or highly knowledgeable in this area, but it seems like there may be a broader issue in the Dallas location. Is anyone else experiencing this?

For anyone internally who would like to review, the ticket number is NNV-906-12854.

https://imgur.com/a/5Rt7YVW

Comments

  • So far going on about 24 hours without a usable server. I've called technical support and they don't seem to know what's going on either.

  • Ask them if the switch your you’re on is saturated. If it’s not, ask them if they have another physical rack to put your server in. Finally is your VPS the same CPU as your server? Perhaps they have some software issue with the NIC ports.

    Usually it’s one of those but those tests show clear issues and Interserver is a reputable provider so I’m sure they will fix it soon.

    -Steven

  • @ihnet said:
    Ask them if the switch your you’re on is saturated. If it’s not, ask them if they have another physical rack to put your server in. Finally is your VPS the same CPU as your server? Perhaps they have some software issue with the NIC ports.

    Usually it’s one of those but those tests show clear issues and Interserver is a reputable provider so I’m sure they will fix it soon.

    -Steven

    No different CPUs. I will provide additional information shortly. I understand things happen and I might just be unlucky however experiencing the same issue with dedicated and VPS I'm not sure seems like something deeper.

  • `

    ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ##

    Yet-Another-Bench-Script

    v2025-04-20

    https://github.com/masonr/yet-another-bench-script

    ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ##

    Fri Dec 19 02:16:50 PM EST 2025

    Basic System Information:

    Uptime : 0 days, 16 hours, 30 minutes
    Processor : AMD Ryzen 9 7950X3D 16-Core Processor
    CPU cores : 32 @ 2985.835 MHz
    AES-NI : ✔ Enabled
    VM-x/AMD-V : ✔ Enabled
    RAM : 250.3 GiB
    Swap : 8.0 GiB
    Disk : 3.6 TiB
    Distro : AlmaLinux 10.1 (Heliotrope Lion)
    Kernel : 6.12.0-124.20.1.el10_1.x86_64
    VM Type : NONE
    IPv4/IPv6 : ✔ Online / ❌ Offline

    IPv4 Network Information:

    ISP : Purdue University
    ASN : AS17 Purdue University
    Host : Purdue University Northwest
    Location : Michigan City, Indiana (IN)
    Country : United States

    fio Disk Speed Tests (Mixed R/W 50/50) (Partition /dev/md1):

    Block Size 4k (IOPS) 64k (IOPS)
    Read 648.81 MB/s (162.2k) 1.72 GB/s (26.9k)
    Write 650.53 MB/s (162.6k) 1.73 GB/s (27.1k)
    Total 1.29 GB/s (324.8k) 3.46 GB/s (54.1k)
    Block Size 512k (IOPS) 1m (IOPS)
    ------ --- ---- ---- ----
    Read 2.21 GB/s (4.3k) 2.49 GB/s (2.4k)
    Write 2.32 GB/s (4.5k) 2.66 GB/s (2.6k)
    Total 4.53 GB/s (8.8k) 5.16 GB/s (5.0k)

    iperf3 Network Speed Tests (IPv4):

    Provider | Location (Link) | Send Speed | Recv Speed | Ping
    ----- | ----- | ---- | ---- | ----
    Clouvider | London, UK (10G) | 1.36 Gbits/sec | 1.33 Gbits/sec | 117 ms
    Eranium | Amsterdam, NL (100G) | 1.20 Gbits/sec | 1.77 Gbits/sec | 128 ms
    Uztelecom | Tashkent, UZ (10G) | 583 Mbits/sec | 739 Mbits/sec | 213 ms
    Leaseweb | Singapore, SG (10G) | 569 Mbits/sec | 481 Mbits/sec | --
    Clouvider | Los Angeles, CA, US (10G) | 5.34 Gbits/sec | 1.97 Gbits/sec | 32.8 ms
    Leaseweb | NYC, NY, US (10G) | 3.85 Gbits/sec | busy | 43.9 ms
    Edgoo | Sao Paulo, BR (1G) | 729 Mbits/sec | 831 Mbits/sec | 199 ms
    `

    Looks like the issue has been fixed. No explanation, but I'm getting decent speeds now on the dedicated and VPS now and thats what matters.

  • TimboJonesTimboJones Member
    edited December 2025

    In the future, another useful troubleshooting test would be between the two VPS.

    P.s. Also, put code tags around yabs output so the formatting is better.

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