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@anakara can do it any time.
https://serververify.com/benchmarks/c2cbcf49-be66-48cf-9864-ae6b8e63834b
Wow. This benchmark is actual garbage.
Sure, they can. There's no refunds on clearance items all the time.
Unless you meant sawdust instead of hotdogs, but that's a different case.
There's a big difference between saying you can't use the web panel and the web panel doesn't work.
I'm not sure why you're not posting actually useful symptoms to get help from more people.
Getting effective help correlates with effectively asking for help.
P.s. if you get a torrent adding browser extension, it's just a matter of entering in server details...
Geekbench is shit but that page says it's 32TB of storage for $6/month?
Probably a shared server and counting everyone's storage, but pay attention to the drive I/O speeds
i have three pulsedmedia shitboxes and they perform just fine. perhaps noisy neighbours is to blame for some poor experiences
Sorry i don't get it.
YOU are not able to handle rTorrent / rutorrent and you are blaming them?
If your support request has the same tone as your post here - i tottaly understand them.
What do you expect?
Do you know what torrent is and how it works? Or could you specify your problem so somebody might help you with it?
We are planning to update these soon, but we have made so much changes lately we don't want to add to it. Stability and Reliability always comes first, big changes small amount at a time so we catch regressions early.
Yea there's been finally activity on this stack. We tried to hire Rakshasa years ago, but he had other things back then.
Glad to see progress. We'll be updating soon(tm).
We gave him the standard ask Discord reply, he even himself admits he didn't bother. Our Wiki also has the answer.
Every ticket first level is a triage; Is there an answer somewhere else, or is this beyond the scope of ensuring our service works technically.
You clearly took an effort to find the "worst one", 3 vCore VPS for Seedboxing which excels on networking. Kudos for you.
Here is couple other ones from same site:
Quite different results. If this would also show € to Performance ratios ...
The most interesting results: None of our direct competitors are even present on the site. None that i could notice.
Thank you for the source. this was very interesting page, i haven't heard of Server Verify before.
I invite people to run yabs.sh more on our servers and post them publicly. It is helpful for everyone.
All our seedboxes come with 14 day moneyback guarantee, only dedis do not come because costs are accrued on the moment of delivery. However, we are working to change that too. You can find the policy from https://wiki.pulsedmedia.com/index.php/Pulsed_Media_Refunds_Policy
We'd like to offer 30 day moneyback, but then MJJs just order 1month, refund, order again, refund, order again, refund ... [infinite loop].
We are also very lenient on terminations, we give 4 days until suspend and 18 days to termination after due date.
We prioritize technical issues over emotional reassurance; We put 90% into technical, 10% support. Some of our competitors do exactly the opposite.
Canned Reply Contents
For the curious; the canned reply bulk of content is:
Enhancements made
Just updated it to contain more links, to wiki, knowledge base etc.:
That ought to help a bit further.
Future enhancements, call for help
We obviously need more documentation, user guidance, examples how people use things.
Let us know of it! Best is shoot it here on LowEndTalk, then make a ticket with us linking to the thread to collect some sweet service creds. With service creds we are really generous often. Months of service or straight up service credit.
storage vps FTW.
That's much better, I'm not even a customer and I appreciate you updating it.
@PulsedMedia man i have 2 seed boxes and docker is broken in both of them specifically choose same username to get different nodes still
i mean i know what to expect regarding this because i paid peanuts i get peanuts totally fair
but you should seriously pick up the pace also its not like i made random request you can actually check the ticket itself (Ticket #328425) i made a detailed report what i did and what i found instead of MY THING IS NOT WORKING FIX ITTTT!!!!!!!!!!
support staff says its fixed fun fact it isn't
That aside this is very good **seedbox ** if we overlook the support
Oh we've gone back to examples of how to write a bad support ticket.
Have you tried turning it off and on again?
I fully admit that I don't know shit about fuck when it comes to Docker, but running this command turned the Docker status on the info page from inactive to active for me.
curl -fsSL https://get.docker.com/rootless | sh
Whether that will allow you to install what you want to install or not, I have no idea.
Can someone decode this for me?
Now I'm gonna buy one just to see if it's bad. I need some ratio on my tracker anyway. Reading the above is just basically what my day job is. Extracting info like teeth from people who supposedly want help. Will report back in a bit.
Ok spent ~$10 for a 4tb seedbox. Installed autodl-irssi in about 15 minutes. Set the plugin up with instructions from my tracker. Added some filters. I'm uploading at rates I expected. Had access to everything I needed via ssh. Everything works as far as I can tell. The minios.torrent you linked added and downloaded just fine. All I did was pay, follow the links in the email, and profited.
If you actually have an issue with things not working when you click buttons I would suggest you take some screenshots and make a REAL support ticket with the amount of info anyone would expect actually wanted their problem fixed. You want it to work, they don't want complaint threads on the forum. They are not wrong though. AFAICT used as they give you instructions.... it's fine.
Personally I would prefer having autodl-irssi auto installed as its the preferred method on a lit of private trackers to setup a seed box. This was not trivial to do, I just happen to use irssi daily and the docs are reasonable.
A yabs
It takes time, this is not standard support but actual development.
Here is the support charter: https://pulsedmedia.com/support-charter.php
I personally responded to several tickets yesterday saying "docker not work", letting each and everyone know this will take days to resolve.
I guess we should write some public version of how to write a good support ticket, here is one of the canned replies;
There seems to be a new regression with docker. Moving from Deb10 (Old version) to never Deb10 broke it (overlayfs) and again sometimes on Deb11/Deb12 not just getting installed.
Overlayfs is broken for some, and you can change storage driver too?. Someone said he did that. For some works flawlessly.
I couldn't quote the docker install cloudflare some protection popup would come. had to remove it. @lol_fire can check the original and try.
Thanks.
Some prefer Autobrr too. We could add a script to install it quickly.
We consider it advanced user feature, hence like decade ago decision not to include by default; Too much support load from people who didn't understand what it is.
We have this page: https://wiki.pulsedmedia.com/index.php/Installing_autodl-irssi
The warnings were added 9+ years ago.
Not even certain if that script still works. Should have also Autobrr version. Some people made thread like this because we had autodl not autobrr (turns out he was hired by direct competitor much later).
To be fair tho, Debian 10 is stable, and we are just moving Debian 11/12 -> That creates some Docker drama with Systemd, overlayfs etc. but simply have not had time to see why it works for some, and for some not.
If you care to open a ticket on which server you are, i check the PMSS version there. Or you can just check the MOTD as you login, it shows you the version running for you.
autobrr looks interesting I'll take a look at it. autodl-irssi is just what I have always used, didnt even know there was anything else.
as far as docker goes, works for me.
@PulsedMedia Oh one quick thing. I am guessing if I wanted to check out autobrr the best way to go about that is to run a container of it and bind it to localhost:high_random_port and use ssh tunneling to access it?
quite frankly i have no idea, never tried it myself. To me it was sold as "autodl 2.0", and it was used well before docker support already, so docker is not necessary.
Found this tho: https://hub.docker.com/layers/ghostserverd/autobrr/latest/images/sha256-a92e2fcd18e03aa45bff38b2eadd53c6cb75a2ed830f3e533b1b0a7e8dc31071?context=explore
and:
https://autobrr.com/installation/docker
Let us know how it goes for you, maybe we add docs
This regression is now fixed, both your nodes has been updated and i see docker running under your account.
just making the fixes took more than your yelling why it took for 6 hours to respond. This took surprising amount of effort: https://github.com/MagnaCapax/PMSS/commits/main/
I recommend a provider which caters to you 24/7 within minutes, there is one ra****** you'll probably guess who.
With us; https://pulsedmedia.com/support-charter.php expect that.
Firstly thanks for fixing it
And Nah I don't think i should change Host mainly due to support times you are far better than some who ghost you for months without even replying once
also Am not one of those self entitled aholes who expect quick response in ticket while paying pennies
You can actually reffer to my first message regarding my views in lowend support and it's totally fair you get what you paid
Another bad review for Pulsed Media: https://www.reddit.com/r/seedboxes/comments/1pfknua/trackers_cleaned_by_pulsed_media_issue_fix_for/
They are not only incompetent, but extremely rude also
The rudeness is totally unnecessary and costs them customers. You can enforce a strict support policy but still be pleasant about it.