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Comments
ragecloud
jokes aside, was already avoiding this provider after an acquaintance outside of let shared some ragecloud experience.
In the future, you should explicitly state "14-day refund". We're not mind readers whether this was new service or 6 months in or if you're even entitled to a refund.
But even so, put in the request ONCE, follow up ONCE. Some support panels have a "priority queue" based on the oldest update to the ticket and by spamming the ticket, your ticket actually moves from near top of priority to the bottom. So you're screwing yourself.
Why did you even sign up for the service if there's known issues?
SMH
[Insert pic of guy putting stick in bike wheel]
MJJ drama. I approve. Good for the clicks. Well done.
I have a similar experience with this provider. They don't refund
You still have a chance if you use PayPal to make the payment.
Please read the entire content. The IP provided by lg tested good, but the one assigned to me was terrible. That's why I requested a refund.
Paypal payment
The invoice was issued on November 4th, and the refund was issued on November 19th. Has the waiting time been long enough?
The actual cancellation of the service and refund process started around the 10th of November. Nonetheless it would have been nice if they gave a timeframe in their replies.
I did. You had posted several reports of issues going back months suggesting you knew about the and ignored it, or you didn't research this and now you've learned from this.
It looked like the tech support agent was responsive, I would say it's even a possibility if you provided mtr, the tech agent could have resolved this faster in the end. Hell, it might not have been a problem on his end and just something along the way. Oh well.
Anyway, you're entitled to the 14-day refund, you requested it, you paid with PayPal, there's no need to freak out about the refund not eventually coming.
lmao.
So they give you the same 'sending to senior admin' spiel then after ghosting you for 14 days elapsed they tell you only qualify for account credit. If you take that, do they ghost you til the 30 day mark and tell you you don't qualify for any reimbursement?
And they give you this treatment after they tell you to cancel the service. Thats fun!
This is a fraudulent and uncreditable scammer company
he is 65+ so he is a senior ! but decided to make some extra money even if he is retired
they bought the support team from TEMU, some copy/paste minions
Is their staff very small? Ticket processing is so slow.
And checked the whios of rarecloud.io
Creation Date 2024-08-27
Expiration Date 2026-08-27
I have a bad feeling about this.
2 guys probably and rest TEMU minions
For PayPal payments, dispute any issues promptly.
https://www.nodeseek.com/post-556959-1
https://www.nodeseek.com/post-559090-1