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Is something wrong at Hosthatch?

I have a VPS at Hosthatch. It's been offline for about a year. Today, I get two emails.

We have received a report against an IP address that is active on your account. A small summary of the report has been attached for your convenience, and the complete report is attached to the next response to this ticket.
Report Summary
IP Address (deleted)
Date 2025-12-04
Reason The user was attempting to conduct phishing activities through halvorson.bodaaiews.com
Server (deleted)

We would appreciate if you could review this report and get back to us within 24 hours. If this report is correct, we would appreciate if you could take action. If you feel that it is not correct, please let us know why in detail so we can close this.

If we do not hear back from you, we may have to temporarily suspend access to this IP address. We appreciate your time on this.

Comments

  • Did you explain them that server was offline for a year? Are you sure indeed service is offline? It sounds like abuse occured from your IP and they suspended your service.

  • @pdkrocul said: It's been offline for about a year

    Bro you not reckon your server offline for A WHOLE YEAR?

  • @nghialele said:

    @pdkrocul said: It's been offline for about a year

    Bro you not reckon your server offline for A WHOLE YEAR?

    yeah this post is fucking hilarious

  • yoursunnyyoursunny Member, IPv6 Advocate

    Drama potential: 70%
    Drama intensity: 40%

  • I'm too early for popcorn again... sigh

    Thanked by 1Hitori0221
  • have you been phishing or fishing for the whole year?

  • Here we go

  • Were you locked up for the past year?

  • Heh if only some y'all knew that most of my idlers are powered off precisely to prevent emails like this. '^.^ I do still occasionally get them, and it's pretty easy for the providers to validate "yup, can't have been you" and then it becomes their problem to figure out why the email was sent.

    But yeah, contact them within 24 hours like they said. Something is amiss somewhere and the longer you wait, the more likely you'll have to deal with this BS again. Logs don't persist indefinitely.

  • boda aiews

    @emgh relative ?

  • Isn't powering OFF a VPS a divine way of idling ?
    I have 2 VPS at Greencloud at OFF condition ! :'(

  • I've only received a few abuse reports from providers ever, and the were all false.

    One was a completely ridiculous case where some malicious site I'd never heard of randomly listed one of my servers IPs, and the provider detected that and immediately suspended the server convinced that I was providing services for that site or something.

    Another fun case was when Hetzner's automated system sent a port scanning abuse report to one of my providers because it detected ICMP packets that my server was sending in response to an attack originating from Hetzner's network.

  • When you get an abuse report, answer it. They did not say: we are suspending your service now. They said: we got this report, please tell us your side of the story.

    It's pretty easy to send false abuse reports to any provider. Don't know why it's not more common for evil people to do that.

  • @OpaqueRegistrant said:
    When you get an abuse report, answer it. They did not say: we are suspending your service now. They said: we got this report, please tell us your side of the story.

    It's pretty easy to send false abuse reports to any provider. Don't know why it's not more common for evil people to do that.

    I think a lot of time, the false reports are in good faith. Transposing digits accidentally while typing the IP, for instance (as if you've never typoed 192 instead of 129)... Sure there's going to be troublemakers, but it's just not worth their trouble. There's too many hosts and if someone goes and reports a bunch of things wrongly, that's a one-time time expenditure on the host's side as the reporter will just be blackholed.

    But it's a black mark on your account if you ignore an abuse message. Like, sure, not everyone checks all their email accounts daily. So it might be missed during the initial 24 hours. But complete silence makes you look guilty. These aren't police trying to bust your balls, they're just a vendor trying to make sure they provide the best service to their clients.

  • @lewellyn said:
    they're just a vendor trying to make sure they provide the best service to their clients.

    And also trying not to get sued / blacklisted by others or their upstreams for not acting on abuse reports.

    Thanked by 1OpaqueRegistrant
  • @ralf said:

    @lewellyn said:
    they're just a vendor trying to make sure they provide the best service to their clients.

    And also trying not to get sued / blacklisted by others or their upstreams for not acting on abuse reports.

    That's kind of implicit in "best service" :D

    Thanked by 1ralf
  • @ralf said:

    @lewellyn said:
    they're just a vendor trying to make sure they provide the best service to their clients.

    And also trying not to get sued / blacklisted by others or their upstreams for not acting on abuse reports.

    Aurologic wouldn't ever do such thing. @emgh confirm

    Thanked by 1emgh
  • emghemgh Member, Megathread Squad

    @barbaros said:

    @ralf said:

    @lewellyn said:
    they're just a vendor trying to make sure they provide the best service to their clients.

    And also trying not to get sued / blacklisted by others or their upstreams for not acting on abuse reports.

    Aurologic wouldn't ever do such thing. @emgh confirm

    can formed

    Thanked by 1barbaros
  • @lewellyn said:
    Heh if only some y'all knew that most of my idlers are powered off precisely to prevent emails like this. '^.^ I do still occasionally get them, and it's pretty easy for the providers to validate "yup, can't have been you" and then it becomes their problem to figure out why the email was sent.

    If a provider sends abuse email for an IP that you're not responsible for or for a vps that's not even powered on, then you should move out immediately because that just shows gross incompetence. they're running a hobby, not a business.

    Thanked by 1quicksilver03
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