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Comments
and you?
Blaming providers for issues, no matter the circumstances, seems to be the new norm. Please check my previous comments, and ask the OP to post the full tickets/emails from us instead of only hearing one side of the story.
Due to low resource availability, we have decided not to include these locations in the current sale. We plan to offer other promotions once we secure more resources.
After a while watching the responses from both side, I decided to continue to support for GreenCloudVPS due to the Facebook post's owner lack of transparency. I belived NDTN are doing the right things to make an example for the potential abusers in the future.
I love GreenCloudVPS
.
BLACK FRIDAY MOARRR
Any chance to re-stock SG DC 2 6666 and Ryzen 2222
i need jp ijj 1212 pls
Why do we need to listen to chick and duck opinions from some random community when we can try it by ourself? It just costs a breakfast or dinner.
Here is LET, the guild of best VPS hunters in the world. And GC was voted as the most loved provider 2024 for a reason.
Matter of the fact, I am Vietnamese, and that Facebook post was posted in a Facebook group I joined. That's why I really want to know and address the pontential mismatch between the Facebook post owner and NDTN. But it seemed the FB post's owner does not care anymore. He is now just spreading the bad news about GreenCloudVPS.
For the normal LET users, I think you all can just skip this issue. I am vietnamese and I myself think it's hard to explain things for my fellow Vietnamese if they don't want to hear.
yabs of 12.12UT plan.
seriously,not joking,what people use this so many vps
For all the projects we imagine starting soon™.
I don't think we've had a duck race in this thread yet.
I brought a 2222 HK DC1 server but the server ip is blocked in GFW China. Can you help me to change an new ip which is not banned?
opening a support might help you to fix the issue.
Can anyone forward comments to the BF megathread if GreenCloud is planning to drop something - I only have one thread open on my screen that I can constantly refresh
sir I can @ you here
yabs of BF2025 SG 2 (DC1)
32GB RAM
250GB NVMe 4.0 RAID-10 SSD
8 fair-share EPYC Milan cores CPU
Singapore DC1 Location
Story Summary:
The story features three main characters:
• Pho: The customer whose data was deleted.
• Heo: An overly-bored friend who enjoys stirring up trouble (a "troll") for various providers, not just GreenCloud.
• Gen: GreenCloudVPS.
• LET: LowEndTalk forum.
The story begins one day in October when Pho was unable to access his VPS management panel. He immediately submitted a ticket to Gen (GreenCloud) for resolution. Subsequently, Pho posted on a group to express his dissatisfaction, uploading screenshots of the ticketing process with Gen.
Fast forward to November, during the Black Friday promotion season, Gen posted his promotional offer on a popular forum named LET to attract customers. Immediately, Heo jumped into the comments with a sarcastic tone, including images taken from Pho's earlier post to suggest that Gen's service was subpar. This angered Gen. Relying on the ticket screenshot which contained the IP address, Gen instructed his staff to immediately delete the VPS and refund the money Pho had initially paid.
Pho was suddenly unable to access his VPS. Because his IP was blocked, he couldn't even access Gen's management page. Finally, Pho had to use a fake IP (VPN/proxy) to log in, only to receive a ticket stating that he had posted false information on the LET forum, negatively affecting them. They demanded he issue a correction, yet Pho had no idea what the LET forum was, let alone how to issue a correction... As a result, his entire data was wiped without any prior notification.
On the LET forum, Heo continued to expose and mock Gen, forcing Gen to ask the forum admin to intervene and silence Heo. However, the admin could not immediately determine who was right and who was wrong to ban Heo. To persuade the admin, Gen presented the following explanation:
Gen's Explanation (GreenCloudVPS) on the forum:
"I will put it simply: the initial customer couldn't access their installed website or control panel.
The first ticket was resolved by a simple reboot from our staff, and he was informed at the time that the VPS was still pinging normally.
A week later, he opened a second ticket. Our staff suggested he check the CPU usage (which had been at 100% for a long time), as this might be the reason why the control panel was inaccessible.
We took no suspension or stop action.
But instead of thanking our staff for taking extra time to help, he went to a group on FB blaming us, just to stir up trouble and invite malicious commenters. We completely reject that level of dishonesty.
This user, @xxx, is now trying to exploit that fabricated story to attack us with multiple untruthful remarks, insults, and forum disruption. That is why I have requested an administrator/moderator to intervene."
P/S: Conclusion
In my opinion, GreenCloud should show the images that prove they had been in a ticket conversation with the customer. According to Pho, the provider deleted his management account and blocked his access IP, so how can he prove anything? He maintains that there was no support whatsoever, nor any notification about the account and VPS deletion.
This plot is even more exciting than the trade war; it's so dramatic! I'm getting my watermelon ready!!!!!
Thanks a lot for summarizing ! Just my TWO CENTS here-
1. GreenCloud refunded pho in full
2. Data Backup is customer's responsibility. Imagine that GC datacentre caught fire and lost everything.
3. Why the hell pho posted "Personally Identifiable Information" in a public forum ?
4. Why the hell heo posted pho's information without TAKING PERMISSION from pho on FB?
If I were at pho's place, I would have BLAMED heo for the loss and not greencloud.
If X and Y are fighting, Why Z is intervening which is NOT going to benefit either X or Y?
TL; DR - heo IS THE MAN RESPONSIBLE FOR all the loss of PHO.
One should DM you instead. We don't want to decrease our chances to get a deal here.
Ain't reading all that. Congrats for your achievement/Sorry to know that though. /s
There's no way that GC would cancel customers' services without strong justification. Current information incomplete so not sure what really happened.
hoping this drama isn't delaying the next flash sale...
It is ok! Just @ him after we grabbed the deals or the coupon has been used up.
The strong justification might be the agitating @huongbm123 comments. It would have been nicer if GC just suspend customer service until all related party are informed and given time to solve the problem on their end.
Perhaps, it would be a question in the next event quizzes
In Greencloud system, all support tickets are emailed directly to customers, so Pho could easily share the full story and prove his side anytime. But he won't, because it doesn't back up his story. Classic liar move.
Now the discussion has shifted！
Back to the deals guyyyyyyyyyyyyyy. MOARRRRRRRRRRR CyberMonday Deals