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$1000 CASH PRIZE - BONG!!! << DEDIROCK'S 1ST ANNUAL BLACK FRIDAY LET SCAVENGER HUNT™

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Comments

  • zedzed Veteran

    @DediRock said:

    @zed said:

    @nabin said: IPv4 Network Information:
    ISP : HostPapa
    ASN : AS36352 HostPapa
    Host : RackNerd LLC
    Location : Buffalo, New York (NY)
    Country : United States

    Interesting.

    hey @zed ok I am back, what did I miss?

    Host : RackNerd LLC

    are you reselling for racknerd too?

    Thanked by 1DediRock
  • @DediRock said:

    Definitely sorry about this experience. The sale has definitely been a fun challenge to keep everything rolling smoothly, but I definitely want to make sure things are corrected. Do you have a ticket number, please? I'll make sure I look into it.

    I do: Ticket #HKY-940056, Invoice #17299, Order Number: 2012342682.

    Thanked by 1DediRock
  • @DediRock said:

    @supremasi said:
    Storage Promo Plus BF 2025 is in LA DC ?

    Hello @supremasi,

    Hey man thank you for the question. I do plan on that at some point, just not yet. But thank you for asking.

    what is current location ? NY ?

    Thanked by 1DediRock
  • DediRockDediRock Member, Patron Provider

    @indiankesh said:
    4

    Live The Dream™
    Welcome To The Rock™
    DediRock Listens™
    Others Hide It We Flaunt It™

    Hello @indiankesh,

    Awesome man thank you very much for your participation.

    Thanked by 1indiankesh
  • DediRockDediRock Member, Patron Provider

    @fxdjclub said:
    DediRock Hooks It Up™

    Hello @fxdjclub,

    Thank you very much. We're definitely trying. :)

  • DediRockDediRock Member, Patron Provider

    @jojitb said:
    I just got the 1.5TB plan and I just wasted a day trying to use it. Now I cannot even ping it. Can I just cancel it an request for a refund now?

    Hello @jojitb,

    Sorry about this experience man. I do apologize. Could you please give me your ticket number or invoice number? Let me take a look for you. Thank you for your patience.

  • DediRockDediRock Member, Patron Provider

    @Fubukibox said:
    Support is fast, imo i will just wait

    Hello @Fubukibox,

    Thank you very much for that. We are moving as fast as we can. I just added a new systems admin and also two more people for the ticket portal to keep up with the new volume. It's certainly been a fun challenge. Thank you for your comment. :)

  • DediRockDediRock Member, Patron Provider

    @Void said:

    @jojitb said:
    I just got the 1.5TB plan and I just wasted a day trying to use it. Now I cannot even ping it. Can I just cancel it an request for a refund now?

    Is control panel access working for you?

    Oh nvm, there is no control panel. Seems you gotta get everything done via support ticket.

    Hello @void,

    Sorry about this man. Could you please send me a ticket number? I will check it out. Thank you for your patience.

  • DediRockDediRock Member, Patron Provider

    @jojitb said:

    @Fubukibox said:
    Support is fast, imo i will just wait

    I did not expect the best service at this price but I did not even get half a day. I was just trying to install an sftp server and then nothing. Do they give a refund?

    Hello @jojitb,

    The reality of it is we had a a large voluem of orders come in, then we had one server go down. We were just catching up. So I can do whatever you need man. It's cool. Sorry for the trouble on it.

  • DediRockDediRock Member, Patron Provider

    @arjunnadar said:
    Have a great year Dedi!

    Hello @arjunnadar,

    Woot woot! Thank you! You as well. :)

  • Invoice #18458

    Can I get trifecta™️?

    Thanked by 1DediRock
  • DediRockDediRock Member, Patron Provider

    @sdo888 said:

    Hello @sdo888,

    Thank you for your comment, but could you please clarify? Do you need anything? How can we help?

    No help needed, I've already bought a Dedi Flash Sale VPS in LA.

    Hello @sdo888,

    Okay cool man let me know if you need anything. Thank you.

  • DediRockDediRock Member, Patron Provider

    @lowfatgeek said:
    2

    Live The Dream™
    Welcome To The Rock™

    Hello @lowfatgeek,

    Thank you very much for your participation. I really appreciate it.

  • DediRockDediRock Member, Patron Provider

    @scmy77 said:
    Invoice #17995
    Could you plz hook me up with a bit extra bandwidth or an extra core ?

    Hello @scmy77,

    Yeah man I just checked your account. It does look like we doubled your bandwidth and added IPv6. All set? As far as the extra core, I would not be able to do it at this point, but always feel free to hit me up in the future. Maybe I can do something. Thank you.

  • DediRockDediRock Member, Patron Provider

    @shayneeo said:

    @jojitb said:

    @Fubukibox said:
    Support is fast, imo i will just wait

    I did not expect the best service at this price but I did not even get half a day. I was just trying to install an sftp server and then nothing. Do they give a refund?

    Normally, yes. But why do you want a refund. (Just ask for your opinions tho).

    Edited: Saw you above comments, I think recently, the state of Dedirock is becoming much more unstable than when I bought it. I have no problems with them til now. But I agreed with you, I also see them have some problems with other customers (maybe because they are facing too much *users?).

    Hello @shayneeo,

    Thank you for your comment. I definitely understand your concern. The challenges we're facing are just the challenges of expansion, finding problems and then fixing them. The challenge is when we find a problem now that we are expanding, it's a problem at scale. :) However, we are moving fast and getting everything upgraded as we see. I do appreciate your patience and all the customers who have supported us this past year. Thank you.

  • DediRockDediRock Member, Patron Provider

    @jalalet said:

    @jalalet said:
    Order Number: 6933797190
    Could you plz hook me up with a bit extra bandwidth or an extra core <3

    Well, at the beginning I could login to the server, but most of the commands gave me "Input/output error" as response. Now I can not even login to the server. Ticket open since yesterday. Starting to regret this order.

    Hello @jalalet,

    I definitely want to get this issue fixed for you. Do you have a ticket number? Thank you for your patience. I'm sorry for the trouble.

  • DediRockDediRock Member, Patron Provider

    @ar5538 said:
    Promo VPS Economy LA BF 2025 Out of Stock

    Hello @ar5538,

    Yes, I do apologize those ones did go fast. Thank you for your interest though.

  • DediRockDediRock Member, Patron Provider

    @fisherman said:
    Invoice #18052
    Could you plz hook me up with a bit extra bandwidth and a IPv6?

    Hello @fisherman,

    You bet man. Went ahead and doubled your bandwidth and added IPv6. Thank you so much for your order and your support.

  • Is it still possible to get the 2x bandwidth and IPv6?, I went to the wrong thread and checked out from there 😅

    Your Order Number is: 1570489539

    Thanked by 1DediRock
  • DediRockDediRock Member, Patron Provider

    @Void said:

    @jojitb said:
    I just got the 1.5TB plan and I just wasted a day trying to use it. Now I cannot even ping it. Can I just cancel it an request for a refund now?

    Now it’s the same for me too. Let us know if you get refunded.

    Hello @void,

    Just let me know your ticket. I'll check it out. Again, sorry for the trouble. We'll make it all right.

  • DediRockDediRock Member, Patron Provider

    @DeusVult said:

    @DeusVult said:
    bought a vps... it says its suspended and i cant rebuild it bc it's still building... been 1 hour already. Order ID 4167067267. Experience not good at all for now

    Now i sadly can even access billing.dedirock.com. Pretty disappointed

    Hello @DeusVult,

    I do apologize for this. We have been having very large spikes in traffic. Our techs are upgrading things. Thank you for your patience.

  • DediRockDediRock Member, Patron Provider

    @PepePepperoni said:
    When crypto payments daddy rock?

    Hello @PepePepperoni,

    I do think after the first of the year it's something I will look into. Thank you for your comment and your question. :)

  • DediRockDediRock Member, Patron Provider

    @wakaru said:

    @wakaru said:

    @wakaru said:
    I placed an order yesterday (Order 7107970358) for a PROMO BF LEB 2025 - Promo VPS Saver NY BF LEB 2025 and now I see a cheaper and similar offer (Promo VPS Saver NY BF 2025) but with better RAM / SSD :/ . Could I get a free upgrade @DediRock ? I do not mind paying the little extra o:) Many thanks for your consideration

    Any chance to you book me up for an extra core or a bit more RAM? @DediRock Thanks

    DediRock Hooks It Up™

    Hi again @DediRock. Still waiting for an answer to my question.
    Would it be possible to get the extra RAM (0.5GB) and SSD (5GB) to get the VPS I got from you 2 days ago (Order 7107970358) matching your similar latest offer for the same price?
    I would hate to have to go through the hoops and loops to cancel the previous order and get a new one, but if this is the only way, please let me know. Many thanks.

    Hello @wakaru,

    For this one, please go ahead and just DM me. Let me see what I can do for you. I do appreciate your order. Also, please DM me with your invoice number. Thanks man.

  • DediRockDediRock Member, Patron Provider

    @DeusVult said:

    @DediRock said:

    @_cece said:
    @DediRock

    Oops I did it again !

    Invoice# 18180

    Some trifecta?? ™️

    And please see my DM 😍

    Yo YO @_cece,

    Lol, not a full and true trifecta, but I did double your bandwidth, added IPv6, added one extra core, and added one extra gigabyte of RAM. Thank you so much for yet another order. Greatly appreciated. I do see your DM. I'm almost there. :) Thank you so much.

    Can I have one extra core and RAM too, don't care much about bw
    For all the stress 😅

    Hello Uhtred of Bebbanburg! AKA @DeusVult,

    Yeah, that's cool man. However, I did check your ticket. Looks like we already got things handled. If you want to move forward with that, that's cool, or I can just keep things rolling for you and the core.Thanks man. Sorry for the inconvenience.

  • DediRockDediRock Member, Patron Provider

    @fragpic said:
    @DediRock Any update on storage server in LA?

    Hello @fragpic,

    It is definitely in the plans. However, no firm ETA yet, but thank you very much for the question.

  • DediRockDediRock Member, Patron Provider

    @ShalaWorks said:
    Invoice #17832

    Can i get double vCPU ? :)

    Hello @ShalaWorks,

    Hey man, yeah, no problem. I was able to check your server. I am able to go ahead and give you two cores. Thank you so much for your order and participating in the sale. It's greatly appreciated.

  • Any chance I could get a bit more RAM for order #1272315703?

    Also do you know when it will be provisioned? Ordered about 2 hours ago

    Thanked by 1DediRock
  • @DediRock said:

    @DeusVult said:

    @DediRock said:

    @_cece said:
    @DediRock

    Oops I did it again !

    Invoice# 18180

    Some trifecta?? ™️

    And please see my DM 😍

    Yo YO @_cece,

    Lol, not a full and true trifecta, but I did double your bandwidth, added IPv6, added one extra core, and added one extra gigabyte of RAM. Thank you so much for yet another order. Greatly appreciated. I do see your DM. I'm almost there. :) Thank you so much.

    Can I have one extra core and RAM too, don't care much about bw
    For all the stress 😅

    Hello Uhtred of Bebbanburg! AKA @DeusVult,

    Yeah, that's cool man. However, I did check your ticket. Looks like we already got things handled. If you want to move forward with that, that's cool, or I can just keep things rolling for you and the core.Thanks man. Sorry for the inconvenience.

    You know The Last Kingdom! Such a great guy, hahahaha. Sadly, I think it would be an inconvenience for you guys to cancel the refund so I wouldn't like to bother more, but thanks so much for the support and have a good and blessed sale!

    Thanked by 1DediRock
  • Invoice #18252 If you can hook it up with either vCore, Bandwidth, and/or IPv6 I would appreciate it.

    Thanked by 1DediRock
  • @DediRock
    Hello my order number is 7910675662, it was a 7$/yr, but just realized I want the storage vps instead. I'm thinking for a setup 2vcpu/2gb ram/1TB storage and 1TB bw, can you help me with it? Can I get a DM if you agree?

    Thanked by 1DediRock
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