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Comments
are you reselling for racknerd too?
I do: Ticket #HKY-940056, Invoice #17299, Order Number: 2012342682.
what is current location ? NY ?
Hello @indiankesh,
Awesome man thank you very much for your participation.
Hello @fxdjclub,
Thank you very much. We're definitely trying.
Hello @jojitb,
Sorry about this experience man. I do apologize. Could you please give me your ticket number or invoice number? Let me take a look for you. Thank you for your patience.
Hello @Fubukibox,
Thank you very much for that. We are moving as fast as we can. I just added a new systems admin and also two more people for the ticket portal to keep up with the new volume. It's certainly been a fun challenge. Thank you for your comment.
Hello @void,
Sorry about this man. Could you please send me a ticket number? I will check it out. Thank you for your patience.
Hello @jojitb,
The reality of it is we had a a large voluem of orders come in, then we had one server go down. We were just catching up. So I can do whatever you need man. It's cool. Sorry for the trouble on it.
Hello @arjunnadar,
Woot woot! Thank you! You as well.
Invoice #18458
Can I get trifecta™️?
Hello @sdo888,
Okay cool man let me know if you need anything. Thank you.
Hello @lowfatgeek,
Thank you very much for your participation. I really appreciate it.
Hello @scmy77,
Yeah man I just checked your account. It does look like we doubled your bandwidth and added IPv6. All set? As far as the extra core, I would not be able to do it at this point, but always feel free to hit me up in the future. Maybe I can do something. Thank you.
Hello @shayneeo,
Thank you for your comment. I definitely understand your concern. The challenges we're facing are just the challenges of expansion, finding problems and then fixing them. The challenge is when we find a problem now that we are expanding, it's a problem at scale.
However, we are moving fast and getting everything upgraded as we see. I do appreciate your patience and all the customers who have supported us this past year. Thank you.
Hello @jalalet,
I definitely want to get this issue fixed for you. Do you have a ticket number? Thank you for your patience. I'm sorry for the trouble.
Hello @ar5538,
Yes, I do apologize those ones did go fast. Thank you for your interest though.
Hello @fisherman,
You bet man. Went ahead and doubled your bandwidth and added IPv6. Thank you so much for your order and your support.
Is it still possible to get the 2x bandwidth and IPv6?, I went to the wrong thread and checked out from there 😅
Your Order Number is: 1570489539
Hello @void,
Just let me know your ticket. I'll check it out. Again, sorry for the trouble. We'll make it all right.
Hello @DeusVult,
I do apologize for this. We have been having very large spikes in traffic. Our techs are upgrading things. Thank you for your patience.
Hello @PepePepperoni,
I do think after the first of the year it's something I will look into. Thank you for your comment and your question.
Hello @wakaru,
For this one, please go ahead and just DM me. Let me see what I can do for you. I do appreciate your order. Also, please DM me with your invoice number. Thanks man.
Hello Uhtred of Bebbanburg! AKA @DeusVult,
Yeah, that's cool man. However, I did check your ticket. Looks like we already got things handled. If you want to move forward with that, that's cool, or I can just keep things rolling for you and the core.Thanks man. Sorry for the inconvenience.
Hello @fragpic,
It is definitely in the plans. However, no firm ETA yet, but thank you very much for the question.
Hello @ShalaWorks,
Hey man, yeah, no problem. I was able to check your server. I am able to go ahead and give you two cores. Thank you so much for your order and participating in the sale. It's greatly appreciated.
Any chance I could get a bit more RAM for order #1272315703?
Also do you know when it will be provisioned? Ordered about 2 hours ago
You know The Last Kingdom! Such a great guy, hahahaha. Sadly, I think it would be an inconvenience for you guys to cancel the refund so I wouldn't like to bother more, but thanks so much for the support and have a good and blessed sale!
Invoice #18252 If you can hook it up with either vCore, Bandwidth, and/or IPv6 I would appreciate it.
@DediRock
Hello my order number is 7910675662, it was a 7$/yr, but just realized I want the storage vps instead. I'm thinking for a setup 2vcpu/2gb ram/1TB storage and 1TB bw, can you help me with it? Can I get a DM if you agree?