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What are the CPU usage policies?
Are backups/snapshots provided?
Are the disks in RAID? If so, which RAID?
@rarecloud
Please check our TOS: https://rarecloud.io/tos/
We do not provide backups. All disks are in RAID10, a couple of smaller servers RAID1.
When does the promotion start? It seems that Tokyo can no longer be selected — is that correct?
@rarecloud Please create normal looking glass
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- 1 vCPU (High Performance)
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- Locations: EU/US/JP
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@rarecloud I DMed you, when you're not so busy, please take a little time to look at this. thanks
@rarecloud japanese server available?
No JP!
cant find jp can i order something and swap
Order Number: 2806829686, please activate service. Thanks.
I guess for orders for Germany, we'll actually have to wait for the new Frankfurt host systems becoming available (sometime next week)? I am assuming the service renewal date will be adjusted accordingly.
I purchased your residential proxy service, but it has been pending. I don't know when it will be able to be used normally.Order Number: 3605754880
Is it possible to add more NVMe space later? I'm afraid 100GB might not be enough in a few months.
And possibly more RAM?
@rarecloud
Order Number: 7120199188
Order number: 9278966230
Order Number: 4128881914
Add more?
order number: 7950331281
Order Number: 3543599832
Order Number: 5650443572
Order number: 4626655060
Thanks!
Order Number: 5132705439
Your Order Number is: 9490867641
When can I expect the refund? The VPS I just activated was suspended in less than a few hours due to IP blacklist issues, which are completely unrelated to any actions on my side. I complied with the IP cleanup process, yet this situation is entirely beyond my control.
@rarecloud
It's been over 3 days of downtime. There's no response from support on the ticket.
Order Number: 1035557295
We're working on it. Please open a support ticket, my team will update you.
When can I expect the refund? The VPS I just activated was suspended in less than a few hours due to IP blacklist issues, which are completely unrelated to any actions on my side. I complied with the IP cleanup process, yet this situation is entirely beyond my control.
@rarecloud
how long does it take to active the service? ordered last night and still showing pending
Your Order Number is: 6151814690