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DediRock.com: non-working VPS, no promised subnets, pressure to close PayPal dispute

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Comments

  • hmmm Dedi is responding selectively :no_mouth:

  • DediRockDediRock Member, Patron Provider

    @JohnFilch123 said:
    hmmm Dedi is responding selectively :no_mouth:

    lol, getting to it all :) Lots and lots of communication on this forum :)

  • ig some ppl just unlucky i had zero downtime lol

    Thanked by 1DediRock
  • DediRockDediRock Member, Patron Provider

    @tototo said:

    @yabl0ky said:
    **I attached screenshots of the correspondence, but for some reason they are not displayed. Moderators, if you know why, please let me know.



    Hey @tototo thank you for posting.

  • DediRockDediRock Member, Patron Provider

    @yabl0ky said:

    @matey0 said:

    @reimuoao said:
    PayPal disputes are intended as a last resort when a refund is denied. If you think filing a dispute without nicely asking the provider for refund first gives you 'leverage,' you are mistaken—it hurts the provider so they will treat you the same way, and actually puts you at a disadvantage: if the provider submits some compelling evidences, PayPal is unlikely to rule in your favor.

    This.
    And @DediRock was extremely friendly despite that.
    He agreed to a refund, why insist on going through the PayPal dispute?

    Because he's was extremely friendly and promised to return the money every day, but for some reason he didn't return it every day, convenient, isn't it? By the way, he wrote this - he doesn't know when he'll return the money. Are we in school?

    *Moderators, what am I doing wrong? Why aren't the screenshots loading?

    Hey @yabl0ky again sorry for any confusion, definitely sorry if there's any miscommunication on it. Looking to make this right.

    Thank You

  • DediRockDediRock Member, Patron Provider

    @risturiz said:
    It's fine "Joined June 21" (new member)... Welcome to your first rodeo :-) cheapo citizen

    lol @risturiz :) I guess then

    Welcome To The Rock™

  • DediRockDediRock Member, Patron Provider

    @zGato said:

    @yabl0ky said:

    *Moderators, what am I doing wrong? Why aren't the screenshots loading?

    you need to use the .ext file (e.g. for your screenshot: https://i.ibb.co/RpFJ7Bqj/prooof.jpg) (right click, copy image address)

    I use imgur, upload the picture, then right click the link then ask ChatGPT to make the link in markdown code for LET :)

  • DediRockDediRock Member, Patron Provider

    @JohnFilch123 said:
    If paypal dispute is already open, there should be an option for a provider to refund within that dispute and the dispute will be automatically closed. This is how I remember it but I dealt with this many years ago, paypal may have changed something.

    Provided it has not changed, I do not really understand why OP needs to close the dispute, sounds like a gamble to me.

    Yes, I understand that opening a dispute is a matter of last resort but it is open already, so closing it now means it will not be possible to re-open it again, so risky.

    Hello @JohnFilch123,

    Thank you for the communication. I think a refund is definitely the best option.
    It just seems since it was opened as a dispute, so just working with the PayPal team is the best option for now. Either way, if it goes in my favor or I will still refund. So money is returned either way.

    No risk, though. We have the eyes of LET on it now. :)

    What do you think we should do?

    Thanked by 1zed
  • DediRockDediRock Member, Patron Provider

    @JohnFilch123 said:
    Excellent! So, in this case Mr Dedi can refund via paypal and case will be permanently closed. Not sure why he does not want to do it.

    Hey @JohnFilch123 that is great question man? What do you think is the best path forward?

    Thank you again for your comment.

  • DediRockDediRock Member, Patron Provider
    edited November 2025

    @nonoceb said:
    From my short 15days xp with NY location, i would not recommand production here.
    Half the time vps in faillure, never know why and very often AI style reply to gain clock. For the moment my 2 vps, perf is good work but how long? I can't bet on this

    Hey @nonoceb sorry for the rocky start man, well get it right. I did just check your ticket, you are good now ya?

  • DediRockDediRock Member, Patron Provider

    @JohnFilch123 said:

    @DediRock said: once it plays out

    Why wait if you can just refund straight away?

    Hello @JohnFilch123 we meet again :) Well it was opened as a dispute, not a refund request.

    What's your thoughts on it?

  • DediRockDediRock Member, Patron Provider

    @r1nx said:
    ig some ppl just unlucky i had zero downtime lol

    woot woot :) well that is good news @r1nx :) Glad to hear no downtime.

  • @DediRock said:

    @zGato said:

    @yabl0ky said:

    *Moderators, what am I doing wrong? Why aren't the screenshots loading?

    you need to use the .ext file (e.g. for your screenshot: https://i.ibb.co/RpFJ7Bqj/prooof.jpg) (right click, copy image address)

    I use imgur, upload the picture, then right click the link then ask ChatGPT to make the link in markdown code for LET :)

  • DediRockDediRock Member, Patron Provider

    @zGato said:

    @DediRock said:

    @zGato said:

    @yabl0ky said:

    *Moderators, what am I doing wrong? Why aren't the screenshots loading?

    you need to use the .ext file (e.g. for your screenshot: https://i.ibb.co/RpFJ7Bqj/prooof.jpg) (right click, copy image address)

    I use imgur, upload the picture, then right click the link then ask ChatGPT to make the link in markdown code for LET :)

    lol its a very workable system :)

  • what's an acceptable delay to be considered a deny. hmmm

    Thanked by 1DediRock
  • DediRockDediRock Member, Patron Provider

    @sitss said:
    what's an acceptable delay to be considered a deny. hmmm

    Hey @sitss I dunno good question? I guess what was different about this situation was that we were close to getting everything up and running correctly with great communication, however I think it will all work out.

    Thanks for the comment.

  • @DediRock said: It just seems since it was opened as a dispute, so just working with the PayPal team is the best option for now. Either way, if it goes in my favor or I will still refund. So money is returned either way.

    Are you broke or something? Or why all this delay? Refunding would close the PP dispute instantly.
    There's nothing to work out with PayPal if you actually intend to return the money.

    Thanked by 2DediRock M66B
  • @DediRock said: Lol can I take the bumbling idiot part as a compliment :) What's your favorite energy drink......

    takeaway is i don't think you were being malicious.

    Thanked by 1DediRock
  • @yabl0ky keep us updated on the chargeback

    Thanked by 1DediRock
  • DediRockDediRock Member, Patron Provider

    @Mumbly said:

    @DediRock said: It just seems since it was opened as a dispute, so just working with the PayPal team is the best option for now. Either way, if it goes in my favor or I will still refund. So money is returned either way.

    Are you broke or something? Or why all this delay? Refunding would close the PP dispute instantly.
    There's nothing to work out with PayPal if you actually intend to return the money.

    Hey @mumbly thank you very much for the comment, thank you for your viewpoint on that.

    Thanked by 1davide
  • DediRockDediRock Member, Patron Provider

    @zed said:

    @DediRock said: Lol can I take the bumbling idiot part as a compliment :) What's your favorite energy drink......

    takeaway is i don't think you were being malicious.

    cool cool thank you @zed.

  • @DediRock said: What's your thoughts on it?

    I think that you should refund within that dispute and it will be closed automatically.

    Thanked by 2Marx DediRock
  • @JohnFilch123 said:

    @DediRock said: What's your thoughts on it?

    I think that you should refund within that dispute and it will be closed automatically.

    hey thanks for your input on that @JohnFilch123 really appreciate it

  • PickleFartsPickleFarts Member
    edited November 2025

    Let's break down the math: 22 x 7 - 3.5% (maybe higher) gateway fees = 154 - 5.39 = 148.61. - 4 hr of support time and setup ($15 an hr) = 88.61. That's without operating costs coming out. So yeah, it doesn't make sense even to attempt this drug deal! I get selling things cheaply as a loss leader to get the name out there, but how is this kinda specific deal-making you any money?

    Thanked by 1DediRock
  • dedirock seems a good man atleast from the public comments. but mistakes do happen. OP should work with provider and then dispute it if no solution found.

  • Paypal disputes are last resort for a reason. I have a domain registration pending since two days paid with PayPal I will 7-10 days for the domain activation will request refund after that, if they declined or take more than 7 days for refund, i will go with a PayPal dispute.

    Thanked by 1DediRock
  • @zed said: thanks for your input

    No problem, I love when people notice me :lol:

    Thanked by 1DediRock
  • @DediRock is a Good provider. Danny is always helpful

    Thanked by 2dmax DediRock
  • DediRock is a good man. You know, he could just say "you can order what is already available" instead of trying to customize some orders. That will take him time. And it costs money, because time is money. And headache. But he still want to be a good man to make more than happy clients.

    So, for me, DediRock is 10!

    Thanked by 3truemagic dmax DediRock
  • yabl0kyyabl0ky Member
    edited November 2025

    @m3th3lesh said:
    The reason I’m not posting about it here is that it’s just a $7 per year deal, so for such a small amount, it’s really not worth the effort to complain.

    I don't quite understand the logic behind “if it's $7, then you don't have to provide the service?” There is an agreement, there is a contract, no matter how much it costs, the buyer's obligation is to pay, and the seller's obligation is to fulfill everything they promised for that money. And it doesn't matter if it's $7 or $700. Besides, I didn't buy one server, but 22, which means it's not $7, but $154, which is not exactly a cup of coffee.

    @DediRock said: Hey @jabjab ya it was the $7 year offers. Ya it was a lot of manual work What I learned though is just need a write a script for these types of orders.

    I paid you $154. For this money, I lost 11 days and received absolutely nothing + a bunch of kind promises that everything would be fine. I don't know what world you live in, but in the civilized world, this is called fraud, and I'm sure PayPal will tell you the same thing.

    @lovelyserver said:
    DediRock is a good man. You know, he could just say "you can order what is already available" instead of trying to customize some orders. That will take him time. And it costs money, because time is money. And headache. But he still want to be a good man to make more than happy clients.

    You're right, he could have said, “I'm sorry, we don't have the capacity to create 3-4 subnets for you,” or “I want to help you, so I'll try to do it manually, but it could take up to two weeks.”

    There are many ways to come to an agreement. But in the end, I sat at my computer every day waiting for the miracle I had paid for. And now I have to try to get my money back in public, not to mention the lost work time. That's not cool.

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