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Outage? ovh-incident impacting your VPS

mans_xdmans_xd Member
edited November 2025 in Outages

anyone receive outage massage today from ovh vps? in different location?

i have 2 vps in germany+ france

Although i receive this emails, my german one is only that get down

Comments

  • barbarosbarbaros Member
    edited November 2025

    Sir it's so blurry I can't read a thing

    @emgh important news don't miss.

  • @barbaros said:
    Sir it's so blurry I can't read a thing

    Oh mb i just need to know if it's with all customer or only me

  • mans_xdmans_xd Member
    edited November 2025

    @barbaros said:
    Sir it's so blurry I can't read a thing

    @emgh important news don't miss.

    No way it's no Aeza or russian company

  • emghemgh Member, Megathread Squad

    My OVH VPS was down for 11 days and 5 hours (counted from I reported it until they fixed it, it's longer counting from the start)

    Thanked by 3barbaros mans_xd oloke
  • At least it means that the ones in normal DCs do get monitored.

    Would be lovely if the expand that into localzones as well.

    Thanked by 2mans_xd emgh
  • @emgh said:
    My OVH VPS was down for 11 days and 5 hours (counted from I reported it until they fixed it, it's longer counting from the start)

    I just purchase it to try new location
    i know big company = poor support

    they will say fu$k you get your 4.9$ back and goodbye

    Thanked by 1emgh
  • @emgh said: was down

    Up again? Nice to hear. Did you got any message by support?

    Thanked by 2emgh mans_xd
  • emghemgh Member, Megathread Squad

    @OhJohn said:

    @emgh said: was down

    Up again? Nice to hear. Did you got any message by support?

    Yeah they just forwarded a quote from tech saying like fixed ask to check again and told me to reopen the ticket if not solved

    Thanked by 2OhJohn mans_xd
  • @mans_xd said: they will say fu$k you get your 4.9$ back and goodbye

    They denied my SLA credit request (lz vps down for a week). Also denied refund.

  • @OhJohn said:

    @mans_xd said: they will say fu$k you get your 4.9$ back and goodbye

    They denied my SLA credit request (lz vps down for a week). Also denied refund.

  • step 1: cancel the all the server
    step 2: check if i can refund all vps
    step3: avoid big company and dirty cheap product that have sus past in LET

  • Maybe they thought that they paid me by presenting me some crazy kernel errors of the hypervisor kernel (not the vps) as entertainment.

    Or they thought: why should we care about €3 SLA credits, which is somewhat understandable as well.

    I was just pissed about their handling of the dead hypervisor so I opened that SLA credit claim.

    Hardware support in DCs though is good at OVH (e.g. disk replacements).

    Thanked by 1mans_xd
  • @OhJohn said:
    Maybe they thought that they paid me by presenting me some crazy kernel errors of the hypervisor kernel (not the vps) as entertainment.

    Or they thought: why should we care about €3 SLA credits, which is somewhat understandable as well.

    I was just pissed about their handling of the dead hypervisor so I opened that SLA credit claim.

    Hardware support in DCs though is good at OVH (e.g. disk replacements).

    Well you end up with nothing That's how i get it

  • If they just start monitoring lz nodes and e.g. send out these kind of notification alerts you got, I would be fine already.

    This would also mean: no need to open individual support request (which is somewhat not feasible on a €6 vps anyway.)

    Thanked by 1mans_xd
  • @OhJohn said:
    If they just start monitoring lz nodes and e.g. send out these kind of notification alerts you got, I would be fine already.

    This would also mean: no need to open individual support request (which is somewhat not feasible on a €6 vps anyway.)

    I see at moment the 2 VPS are up and working Lets give it another chance untill end up in terrible situation like this

  • @default

    So what was the problem?

    (It appears nobody caught the last line of the image in OP).

  • defaultdefault Veteran
    edited November 2025

    @TimboJones said:
    @default

    So what was the problem?

    (It appears nobody caught the last line of the image in OP).

    OVH wanted to hire me because I am without job at the moment and managers there wanted to show some compassion. At the interview, they requested from me to do some basic networking in the datacenter. By accident I stepped on a wireless cable, then tripped forward and in my fall I grabbed and unplugged multiple network cables trying to balance my falling. Since I didn't know how these were, I simply plugged them back randomly and called it a complete test. It remained for them to contact me back to discuss my employment further.

    Since I see my name is now in their reply to the customer of this thread, I dare to assume it is my fault. I hereby apologise to @mans_xd - it was my fault and I am deeply sorry. Hopefully they will fix it before they hire me, because I still have no idea how those cables were plugged in so flimsy to begin with. Those should have been glued or something.

    Thanked by 1mans_xd
  • @default said:

    @TimboJones said:
    @default

    So what was the problem?

    (It appears nobody caught the last line of the image in OP).

    OVH wanted to hire me because I am without job at the moment and managers there wanted to show some compassion. At the interview, they requested from me to do some basic networking in the datacenter. By accident I stepped on a wireless cable, then tripped forward and in my fall I grabbed and unplugged multiple network cables trying to balance my falling. Since I didn't know how these were, I simply plugged them back randomly and called it a complete test. It remained for them to contact me back to discuss my employment further.

    Since I see my name is now in their reply to the customer of this thread, I dare to assume it is my fault. I hereby apologise to @mans_xd - it was my fault and I am deeply sorry. Hopefully they will fix it before they hire me, because I still have no idea how those cables were plugged in so flimsy to begin with. Those should have been glued or something.

    nice job 🙌 everything is okay because of your smart hand

  • @mans_xd said:

    @default said:

    @TimboJones said:
    @default

    So what was the problem?

    (It appears nobody caught the last line of the image in OP).

    OVH wanted to hire me because I am without job at the moment and managers there wanted to show some compassion. At the interview, they requested from me to do some basic networking in the datacenter. By accident I stepped on a wireless cable, then tripped forward and in my fall I grabbed and unplugged multiple network cables trying to balance my falling. Since I didn't know how these were, I simply plugged them back randomly and called it a complete test. It remained for them to contact me back to discuss my employment further.

    Since I see my name is now in their reply to the customer of this thread, I dare to assume it is my fault. I hereby apologise to @mans_xd - it was my fault and I am deeply sorry. Hopefully they will fix it before they hire me, because I still have no idea how those cables were plugged in so flimsy to begin with. Those should have been glued or something.

    nice job 🙌 everything is okay because of your smart hand

    It was just reflex. Please understand. The instinct of survival kicked in.

    Thanked by 1mans_xd
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