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Yes, I confirm that. Numerous similar common I/O and disk errors. I can't log in via ssh. I see it only through VNC on the website. Tech support only replied to my previous ticket. The following request regarding hardware problems with my servers is still silent....and not responding....It's been almost a whole day.
That is, in addition to network problems, we have problems with the hardware server! This is very bad, guys, very bad. Fix it soon!
Two of my services have been experiencing problems and have been mostly down since yesterday
We're checking to see what happened and will keep you updated
Exactly my thoughts, My Technical support ticket takes 10-15 hours to receive a reply. Yet they displayed 98% of ticket got a response by 30minutes, I think that's for the AI response not human intervention. There is a saying if it ain't broken don't fix it, In this case, don't upgrade it. Not only did I not get the NVMe SSD performance, I got myself an unusable VPS in addition. Save yourself the troubles now I have full downtime with an unusable VPS. I urge those pending NVMe SSD Migration to halt your request now.
Getting 10-15 hours to receive a reply with this cheap prices is impressive, you expect faster responses? Find somewhere that offers it and let us know.
Well I sure hope the day you find yourself in my situation and you can sit out and wait 10-15 hours for a reply, that may not fully resolve your issue. Then you can wait another 10-15 hours again for another follow up reply. Since you are so generous with your time
We are all looking forward to solving the problems as soon as possible.
Thanks!
I waited for 1 week to get reply from ChunkServe, for each response. So don't play that "I hope you get treated the same BS"
You are paying like 2-3 Euro per month for a VPS that has above average cores, RAM and Disk. Get your facts checked.
@DeluxHost From yesterday looking multiple connection interruption on C and E nodes from 2 to 10 minutes. I can connect to the nodes via SSH, but it works extremely slow. Looks like some networking issues about 60% packets is loss. HTTP fails.
E node
C node
Please check it out.
I am having network connectivity issues on my server, please can you fix this:
Too often we get issues on your servers, are we going to get stable servers?
boy this is going to hell faster and faster.
down btw.
edit: and back, i see gsl in the path
All three of my servers are showing offline now...
No worries bro, Time is everything that you have. Just wait another week and ChunkServe will serve you in no time. You are in the queue.
I believe it is network issue, because servers has running status via control panel.
Guys, there is a huge problem with dos attacks the past two months . Google aisuru. Neoprotect closed down in 24 hours and the guys at deluxhost are trying a new service. The problem is not the servers, is the network protection. If you want 0 problems find a provider under cloudflare. Only huge companies have the means to deal with such kinds of attacks. Im not happy as well but lets distinguish between internal and external problems. This is small company that offers 7-12-15 euros servers. Dont expect in such cases everything to flow without interuptions.
Yo BRO if you pay peanuts you get monkeys. Pay for cashews and get a premium service that responds to you in less than an hour. How much you paid for year, 35 Euro?
If you want a bad Server, get one
Last 30 Days:
Total Downtime:
10h 48m
Longest Downtime:
3h 44m
Incidents:
107
I don't expect much, but the network is less reliable than carrier pigeons.
You're not wrong, and I'm not rushing to cancel but I won't be purchasing vps from gameserver hosts again.
I can't decide if the ddos or the ddos protection is worse but either way it's just not worth the hassle.
One more thing on my pre-purchase checklist.
Hello guys,
I'm being very honest and forthright.
I know the situation isn't great, and I'm truly ashamed of it.
Unfortunately, we've been under heavy DDoS attacks for days.
In the last few days, we've received over 600 DDoS attacks on our network. GSL and @BackboneDirect are helping us tremendously.
At the moment the worst situation is passing now, in the last few days we have only encountered some disconnections, but the tactics have now changed.
We're trying to resolve the situation as quickly as possible, but we need time, not days, but hours. The solution is very close. We've received a 500% increase in tickets. The team is small, and we're having difficulty. I assure you, we're doing our best.
Those who have been with us for a long time know that our response time has always been low.
My apologies again. Whoever's attacking us isn't an idiot, they're using advanced systems and tactics that only an expert can spot. However, we're patching things up.
I'm still proud of how our team is working, even in difficult times, thanks to those who are by our side, we will not let ourselves be discouraged, but we will react.
As soon as a situation is resolved, we will send an email explaining exactly what happened and how we resolved the situation.
I'm not trying to defend anything, the responsibility is our fault, but I hope you can understand.
Thanks. ❤️
I want to say that the network situation currently seems stable, but we'll continue monitoring it over the next few hours. We've deployed the best of our knowledge, and thanks also to the help of our upstream partners, the issue appears to be isolated, but I wouldn't be too quick to declare victory.
All the wasted time and trouble will obviously be compensated.
Why? Is it somehow related to the fact that you stated earlier that you were deleting user servers?
What do you mean? We have never deleted anyone's servers without a reason sir.
Well, maybe there's a reason for you, but the reviews say that users disagree.
We've never deleted any servers. Do you mean suspended maybe?
Мaybe. What do you do with suspended servers?
If your server suspended, open a ticket. It's your responsibility for your services.
If you have some legitimate beef spit it out otherwise stop this nonsense. Host and customers are already dealing with actual issues.
The situation still appears stable, we are continuing to monitor.
Anyone else ssh just randomly stopped working for some reason? I need to reboot via control panel at least twice now to have it working again.
Can you please open a ticket sir? So I can check