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Unexpected VPS Reinstallation after Requesting CPU Host Passthrough (SolidVPS)
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To be honest, it's not the reporting that is considered "bad manners", it's what happened afterwards:
So taken all that into consideration, I definitely agree with the "it's precisely because of individuals like you..." statement.
Out of popcorn yet?
just restocked
I’m not trying to drag this on — the issue is that the seller misunderstood the situation.
Here’s what actually happened:
11/06/2025 23:31 — I made the payment. I have screenshots that prove it.
11/07/2025 04:49 — Without me doing anything, the system suddenly recognized the payment and automatically reinstalled my already-configured machine, wiping everything I had set up. Only after the unexpected reinstall happened did I contact the seller.
My concern is not about the money. I was trying to point out a possible system bug — one that might cause payment records to be lost and trigger unexpected reinstallations for other users as well.
Instead of investigating the issue, the seller replied with:
“Just leave. I don’t want your money. Don’t bother me anymore.”
This doesn’t resolve anything — it simply dismisses the person reporting a genuine problem. Anyone can see how irresponsible this handling is.
Thanks for proving my point.
I love LET. Drama every day.
Since I think that everything that can be usefully said about this matter has already been said, I've decided to close this thread
In the OP's (= @6wvy5ipw 's) defense, by all signs there was a real technical problem with the deployment of their VPS that they experienced, and in fact, the provider (= @SolidVPS ) didn't really deny this (even if it remains unclear what the exact technical issue was and what caused it, but it sounds like it was a one-time glitch -- but who knows)
In addition, I find that the content and tone of the OP's posts in this thread are and remain reasonable and respectful, and this is the case despite the sometimes/often aggressive comments from other users
Since we can't see the exact communication in the ticket, it's hard to determine to what extent that communication was/remained reasonable and respectful
All that said, the OP arguably committed a diplomatic faux pas by rushing to start a critical thread on LET. From the perspective of most providers, in the case of a (discounted) $15/year VPS, it's simply not worth the trouble to keep a customer who rushes to start a critical thread on LET after such a technical incident. (Furthermore, the OP was presumably a first-time customer without an established positive reputation at the provider)
The conclusion is not that one should never start a critical thread on LET, but rather that in view of how serious/severe the exact issue is, one should carefully weigh the pros and cons of doing so beforehand. In general, it's best to try to resolve issues via tickets and to start a critical thread on LET only when all else fails