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Good point. What happened with registration of domains at @NameCrane and @Francisco - didn't they already receive approval?
We did
I decided to rewrite most of the epp backend since we need a lot of audit logging in place. Made great progress, now we are just adding IRTP support/tracking.
Francisco
Nice to hear!
Do you have any plans to complete it by when?
I take my own responsibility for renewing domains. I don't ever have a set up where domains will auto-renew. It's not as if one doesn't get reminders from registrars of upcoming renewals. I also keep a spreadsheet of domains with their expiry dates.
I usually avoid automatic renewals. (I don't like when 3rd party providers manage my money:). I have many domain names from different Registrars. So I use a self-hosted DomainMod (domainmod.org). I Check it usually once a week, and renew my domain names manually in ~45-50+ days before the expiration. Also check the prices (tldes.com, tld-list.com), and if it necessary transfer it to a 'better' provider about ~60 days before the expiration date. I usually chose accredited registrars (try to avoid the resellers). But there is some exception (not much).
thanks for this post, my card had expired but luckily no domains had been up for renewal since.
I love automatic renewals. This is one of the best aspects of modern age. Human brain needs to forget stuff, in order to make room for other information. This is why automated renewals help, because the payment is done automatically, so that both the provider and the customer can move on with their projects or businesses.
Another option would be a self-hosted calendar to remind by email about payments. I have this too for services which do not support automated payments.
Back on topic, the problem might not be the payment system, or the renewals. The problem in this case was established to be a suspension of domain due to some received complaint of phishing, which is my opinion does not fall under the attributions of a registrar since it does not even handle said data. A domain suspension should only come from a legal decision (police, judiciary, and so on).
In which case you use a provider that supports having a balance. Much more reliable and no unexpected charges.
I don't know about unexpected charges. This never happened to me. If I don't trust a provider, I simply use Paypal, without automated payments.
With domains it is always unexpected, because prices of TLDs keep going up and up, to the moon 🚀 - especially nowadays with this political mess of our leaders.
Phuck off porkbun.
Never will use you.
Been a customer since 2015, @eddie_at_porkbun really appreciate your service as an independent customer!
Porkbun is one of the rarely really trustworthy registrars with an outstanding support.
If you are not aware of their terms (renew 30 days before expiration) AND your card is not capped, blame yourself!!
Tl;dr this had nothing to do with expired credit card.
Porkbun asked for an abuse email contact and OP ignored it. OP forgot he ignored it and acts like he cannot understand English when convenient.
Instead of Porkbun sending nag emails telling him to add one, they suspended the domain to force the issue. This needs a head shake.
Could and should have been avoided in two opportunities. Both sides have corrective action.
Been using the pork since they entered the scene. Nothing but praise. Cheap, reliable, excellent support.
We still have 1482 domains with them, not a single issue.
Just curious sara how many domains are there in your portfolio. Seems like a number i don't want to imagine.(Dragons?)
Sadly, it's very difficult to make brain dead people understand something.
You cannot ffs register a domain without abuse email in the first place.
Just check any whois record.
If you don't specifically provide a abuse email for contact your admin/registration email is already used for it.
You're likely a domain broker on that account. With this in mind, I dare to guess you likely don't host websites on the domains and are not even worried about some 1400 websites getting hacked or used for phishing. Besides, if Porkbun sees 1482 domains, they won't touch your account with ease due to the potential further impact on their business from just one customer.
In my opinion your case is an exception, because your approach to most domains is quite different (guessing not actively using them for business or services).
So, porkbun didn't do what the first post says. In fact my Dad has a Porkbun account and his credit card expired and failed to auto renew just last week. The domain expired (as it should!!) but the account was definitely not disabled.
He contacted support and Porkbun restored the domain with payment of the recovery fee just a couple days ago. Everything was totally normal and worked the way you'd want/expect.
That's way too extreme. They don't need to be a bulletproof scammers-rights service.
I think this is reasonable. They need to have procedures to deal with bad actors but they shouldn't make things difficult for normal customers
Absolute fiasco for op. If you go public - check your facts, because shit always hit the fan.
I guess, that's what happens, when folks decide to skip reading everything and just want to comment?
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@srch07 So this from the first post not true right?
It definately was at some point.
https://www.reddit.com/r/PorkBun/comments/1hqd9w7/porkbun_account_restricted_and_all_domains/
However, based on their last support email, after finishing KYC again, they claimed it to be some bs of not following up after a phising email couple of months back.
Which again, as seen on email thread image, is not entirely correct.
Just over 9K currently. Most part of our branding business. It saves money owning a lot and having them ready instead of searching and puchasing them when you need them on the spot. Renewals are a bitch though :P
I agree, but no; a lot is actually in use, maybe some 2.5K. Rest is reserved for future usage (brand development) so keeping things tidy is actually important.
Are you braindead? You're making an assumption despite a written request to add an abuse contact. They didn't have one on record.
You just made contradictory statements.
Lemme guess, 6767
@Saragoldfarb confirm it
Edit: just saw your comment, my first thought is right, 2.5K
tl;dr OP ignored last ticket response requesting contact email and believes it's everyone else's fault.