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Nah, that's impossible.
Because as soon as they unsuspended that particular domain, we transfered domain out same hour.
It is very sad to see something like this. I remember when Porkbun began and worked really hard to be one of the best registrars. But over the past couple of years things began to go south. A registrar should not take such actions, simply because the impact is too high for the customers. For shutting down of a specific content, a scalpel should be used, not a hammer, identifying the issue and taking down the content, not the whole domain along with all its subdomains.
If Porkbun continues on this path, it means they might even introduce AI to automate the process even further. AI can read the complaint, suspend, and automate a reply with a long legal answer to customer. It will be the perfect environment for a scenario of judge, jury and executioner of businesses.
I also have bad experience with porkbun.
My domain false reported by someone and he said my domain use for phissing.
Then my porkbun suspended, so i cant manage my another domain.
I have try contact them via email, but suspend cant be lifted.
After that case, i wont use porkbun anymore.
Better use dynadot, sav etc
I'm transferring out domains from Porkbun whenever it about to reach exp.
Slowly moving out.
Good idea. I shall do the same thing. Luckily, Black Friday and Cyber Monday will be in just a few weeks.
So basically:
Phishing is bad, but that's pretty rough behavior from porkbun. =\ I don't expect porkbun to host illegal domains (and I would not want them to), but I feel like porkbun could have done a lot better to investigate the nature of the domain in OP's case? Hopefully there is more to this story, I want to believe porkbun doesn't kill domains & accounts so easily.
If u have many .com, https://unstoppabledomains.com/ runs some transfer promos with value worth upto $2000 in total that might worth checking out, you will need some referral from someone already has an account, many from LET has, some introduce me to them.
Negotiable. Awesome stuff gets more time
Around here? My guess is 7 seconds.
Sadly Porkbun is not to be trusted at all!!! Seems they don't have enough staff to manually verify false-positive phishing etc. I've never seen any domain registrar suspending domains/account just because they received a phishing report without verifying it.
Beautifully summarized (even better than I could).
Just some fine details
Few correction
https://lowendtalk.com/discussion/comment/3828528/#Comment_3828528
We've talked these as early as 2 year ago.
Status of this thread right now
To return to the original issue, there was an abuse [phishing] identified and, very important part: you never followed up to our request for more info.
This would have been an entirely different situation if we had simply received a direct response to us. We remain ready to have that conversation but not in a public forum and not tied to a false premise of automated errors, specifically credit card errors, at Porkbun.
What about this?
so which registrar are we all moving to this time
Be aware of the fine print. Its a kind of ponzi but if you know what you're doing its fine.
Again, read the fine print!
Why are you simping for a company
You should have informed them in the ticket. I wouldn't trust the agent's reference to suspending the domain as being correct, I would argue the absence of the very first sentence in your response would be telling them that since you're effectively down at that moment is an indication that wasn't the case.
Poor wording by agent, again. The ticket issue was resolved and didn't need further changes to redress wrt that request. He also should have stressed the need for a contact email not on the domain so that you can receive notifications for a suspended domain. He made it sound like a request instead of a requirement they should have had from the start. But you clearly forgot to respond to their request, it's clear they asked.
Given 3.5 months went by, PB could have also sent another 24 hour notice to respond before suspension. You were confused thinking this was a billing issue when it was an administrative issue.
2, 3 and 6 are wrong. They provided a screenshot of the issue (they investigated/confirmed) and OP verified it was legit and removed it. I don't know why the balance of inconvenience should benefit the potentially incompetent or malicious domain owner instead of the public. I'm mostly thinking of how much malware is spread in 24 hours or life savings drained from seniors. (I've had at least two malware scares from my 80+ year old parents so phishing cunts deserve to be shot in the face).
As for 6, you're asking a question I have no idea where this came from. Certainly not in any ticket screenshot or post from PB.
You suspended a whole domain without any legal enforcement by some court. That means everything related to that project or business was suspended by your own will, based on some desire from a third party, in a case in which you don't even handle any data (except some personal information of owners). For the love of humanity: it is just a domain, just an address.
It is like the management company of a complex of houses, decides to put a lock on a house, because some bread maker from the town complains that the resident of the house makes a bread just like his. The management company denies entrance to the house for the resident, simply based on that complaint; when in fact there is no court's legal decision with grounds on any legal investigation being done.
Sorry, but Porkbun is pulling decisions from thin air, out of their spectrum of responsibility. Complaints should be replied with directions towards legal courts. Suspension is not your decision to make. You are bound to protect your customers because they paid for your services. The only exception is if a legal entity (police, FBI, judiciary) comes asking for information or for legal actions with legal grounds.
I have not move to them
I'll explain detail in DM if u interest.
Are we reading same email thread?
I mean clearly, there was a domain suspension, without giving the reason or voilating url?
So, first question should always be why?
Or would you start with a hammer instead of scalple first and then go for hammer?
Why should he need a different email in first place?
It's a default behaviour on all domain registrar to use your adminstrative email in case you do not provide other types of email.
And clearly the email in question was active and responsive?
Again, clearly on the email response included the text that case closed.
You should re-read the the email thread again.
The outbound link was for some whatsapp group (whatsapp web), for something.
It should not be a phising email directed to us at all, and should be directed to whatsapp/meta instead as they are hosting the group for whatever.
We just complied, because we didn't want to deal with headache from one link.
For #6, you are missing the point, as it's inferred. According to latest email response, account was put on block because apparantely we did not respond to phising complaint, for which case was closed.
I am very curious now.
If someone has a redirect link on domain A, pointing to whatsapp group (on whatsapp.com), and that whatsapp group is doing whatever.
Should porkbun take action for phising complaint for domain A?
If that's called verified, I would be amazed.
Honestly, if I did not had a domain stuck in grace period, I would not have bothered with the account.
Anyways, whole point for thread was, there are really somethings at porkbun that should be improved and are definately not the standard.
Thanks for the offer but I'll be fine. I know all about them, we (used to) work with/for them. Just wanted to give a warning to those considering. The offer is cheap, tempting but there's more than meets the eye.
It might be fine for some but the average LeT crowd is better off staying far far away from them.
Thanks for the information too
Much love
Porkbun is great for parking idle domains at good price point but apart from that i wouldn't use them for anything serious, all seriousness is currently with openprovider, sav and spaceship. Just waiting for Fran to start rolling domains in namecrane.