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Where ya been?
making reports to meet deadlines etc ...
has been a hectic year ... waiting for Dec to relax a bit.
hopefully you are having it normal or easier.
Do you mean @Decicus?
Sorry to hear that. Hope things will get less hectic soon so you can sit back and relax a bit. You knowt the holidays to look forward to right?
This time a year is usually pretty chaotic for me trying to balance life and work but you know, getting used to pure chaos 24/7.
i got used to him.... the best part is when he had a tiny hat.
Btw, @ehab if you need to talk to someone, @allthemtings DM is open for all, 24/7
and interestingly u can send other people to his dms too
@allthemtings happy birthday.
it's his birthday?
every day when he is in LET
@NDTN I signed up for a storage VPS yesterday (in Illinois) based on the recommendations here and spent hours configuring it and uploading about 1 TB. This morning it was offline, and the control panel showed “……” as the status and neither boot nor restart worked.
I opened a ticket and support told me the Illinois node was having issues and asked if they could move me to Arizona instead. I said I’d be OK with Arizona if they added 1 TB of storage (to the 2TB I'd already prepaid for a year) to make up for the wasted time/bandwidth/hassle. I thought that was acceptable, especially considering that you would've doubled the 2TB drive to 4TB if I'd prepaid for 3 years instead of 1 year. (I paid for one year specifically to test reliability first.)
Support checked then said they couldn't do that, so I wrote mentioning the double SATA promo and asked to please either find a way to upgrade the drive for another TB (and then, yes, moving it to Arizona would be acceptable) or cancel and refund the purchase.
Then a couple messages back and forth about if there was important data, they set up the Arizona VPS... but when I mounted the sata drive, there was no size change. It was still 2TB, so I was disappointed all over again.
Support ultimately cancelled and refunded when I wrote back to ask what was going on, saying sorry for the staff's mistake, but I'm amazed that one hand is giving away "thousands" of things in this thread but the other hand can't do what's right for a customer who paid $80.
Hi allthemtings, Is possible to join on the ViP list of GreenCloud? Thank you.
I have joined the VIP group, and it contain a lot of crazy deals wtf
thank you @allthemtings
Crazy work to ask for addition 1TB of storage. I'm very surprised that they even agreed to that and set up the Arizona server for you.
Not sure how you figure. If my time is worth minimum wage ($8/hour) and I spent 5 hours on setting everything up, that's $40 worth of my time... and I'm going to have to spend another 5 hours setting it up again.
Through no fault of my own, the VPS stopped working the next day. I think it's entirely reasonable that they would provide half of the same thing they're giving away for free if I'd prepaid for longer.
And if you read what I wrote, they didn't set up the VPS with the 1TB extra.
It's mainly the disconnect that I can't quite understand... why this thread is all giving away things left and right to customers new and old, but a paying customer isn't more valued.
I got 0
My comment is about the ticket thread you had with them, normally they'd just refuse and refund the money, less of a hassle to deal with this stuff
Of course it's staff's mistake that the new server did not include the "agreed" (?) additional 1TB storage, but given the insanely high amount of tickets they have to deal with everyday it's easily forgiven. GreenCloud's ticket response time has to be one of the best I have seen.
For other smaller/fishy provider you may be ghosted for months and have to chargeback to maybe get your money back.
@vastness4594 I hear ya. Ticket response time was quite impressive. It just doubly-sucked that I thought they were going to do it (after asking about important data on the Illinois VPS and then setting up the Arizona one) to then find that it hadn't happened.
Hello I'm @Decicus
🤌🤝
Hmm, not so sure about that
So yesterday I accidentally ordered a storage VPS in Chicago instead of Phoenix, and today the Chicago node isn't working properly and they're offering to create a new one in Phoenix. Serendipity.
wut
That's... not how this works. GreenCloudVPS doesn't have an SLA as far as I'm aware, and I don't know of any providers that give you more resources as a remedy for violating an SLA. Even at the large providers, you generally only get a small amount of credit for outages (based on the percentage of time it's down), or maybe a free month or two if the system is down for a while.
Conversely, would you expect them to take away space if you take a lot of their support team's time? Using your $8/hour mininum wage and the $80 you spent, maybe they should take away 1/10 of the resources for every hour of customer support time used. 🤔
Nice! That worked out well for you!
>
Think of it as a win-win. You get to start over.
At the average both of you have 2.25 servers XDDDDDDDDDDDD
ps don't worry, you not alone
Yes but it's legally owned by @Decicus
I took it on rent from him, He bought it in last Black Friday at 7$