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i'm so done with Webhorizon / natvps.net

slight rant/vent

it's been few years but i started with Poland vps on Webhorizon (so my mom can watch Video on Demand)
it got discontinued

Then i got Chile so i can REDACTED (nothing illegal)
it got discontinued as well

now my Japan VPS got discontinued

i got some shitty in store credits (again) tho for one location i think didnt (not that i care tbh)

my best deal was 6gb ssd 512mb ram for like $1 or $2 yearly, perfect to giving for my "students" or testing (cuz nat has restrictions) or fucking whatever, it can idle 5 years

im just done with Webhorizon / natvps.net

as of now, i have terminated my account and i'm terminating any deals/future bussiness opportunities. don't need that 99c99g99tb in antarctica for 9.99 that will be discontinued anyways

It's not about the price, it's not about location (ish) it's just about every few months/years i have to do work and i'm not willing to do that.

Comments

  • ehabehab Member
    edited October 2025

    sounds like your having a bad day.

    breath

    relax

    come back again.
    maybe some provider can work with you.

    Thanked by 2xdb Saragoldfarb
  • @ehab said:
    sound like your having a bad day.

    breath

    relax

    come back again.
    maybe some provider can work with you.

    i have enough providers, most of them are reliable, some are very reliable

  • i c... so it's just Webhorizon

    did you ask for a refund?

  • I have had no issues with natvps
    Maybe location specific

  • @ehab said:
    i c... so it's just Webhorizon

    did you ask for a refund?

    don't care about few euro, just want to be done with them

  • I had an OVZ plan with 4GB disk and 256MB RAM, but after moving to KVM, only Debian 11 would run due to low memory. Debian 12 fails to boot, and some locations even switched to 3GB disks. It’s cheap, but maybe 256MB plans are just too outdated now.

    Thanked by 1xms
  • It just sounds like they dont want to deal with cheap yearly deals that doesn't bring them much money, else there wouldn't be a need to terminate service that brings in profit.

    Thanked by 1Ed_Chd
  • tentortentor Member, Host Rep

    @barbaros said:
    It just sounds like they dont want to deal with cheap yearly deals that doesn't bring them much money, else there wouldn't be a need to terminate service that brings in profit.

    Maybe so but sounds like they repeated similar offers again and again (from the OP). If this is a case I would agree that it's very annoying for the customer.

  • Low End Support announced its sunset, with all services being shut down on October 18, 2025.

  • @tototo said:
    I had an OVZ plan with 4GB disk and 256MB RAM, but after moving to KVM, only Debian 11 would run due to low memory. Debian 12 fails to boot, and some locations even switched to 3GB disks. It’s cheap, but maybe 256MB plans are just too outdated now.

    Have you tried running alpine linux?

  • webhorizonwebhorizon Member, Host Rep

    @DeadlyChemist

    Based on shared screenshot, we checked your profile and indeed you have been among our old clients. It's unfortunate that we couldn't provide the service(s) that can be helpful to you.

    With regard to discontinuation of some the locations (Chile, Hong Kong, ... and recently, Japan), we actually don't make any profit on $3/yr or $7/yr natvps.net plans. Not that we must benefit from them financially or else we discontinue a location! what we mean is that we barely cover the costs at this pricing (bandwidth is expensive in Asia + all services are KVM now) which is in fact a contributing factor. We decided to continue offering them as it helps students and hobby community who can't afford to buy a normal vps; but because of lack of resources and increasing costs, we sometimes have to make such decisions.

    Once again, we apologize for all the inconveniences and wish you the best in finding a new provider.

  • Ya my servers have travelled across EU a few times but I am pretty happy, currently settled in NL and FR but very stable.

  • @webhorizon said:
    @DeadlyChemist

    Based on shared screenshot, we checked your profile and indeed you have been among our old clients. It's unfortunate that we couldn't provide the service(s) that can be helpful to you.

    With regard to discontinuation of some the locations (Chile, Hong Kong, ... and recently, Japan), we actually don't make any profit on $3/yr or $7/yr natvps.net plans. Not that we must benefit from them financially or else we discontinue a location! what we mean is that we barely cover the costs at this pricing (bandwidth is expensive in Asia + all services are KVM now) which is in fact a contributing factor. We decided to continue offering them as it helps students and hobby community who can't afford to buy a normal vps; but because of lack of resources and increasing costs, we sometimes have to make such decisions.

    Once again, we apologize for all the inconveniences and wish you the best in finding a new provider.

    fair enough.

  • zedzed Member

    with so many providers doing $7-10/yr promos these days with gig ram 10gig disk without nat etc, what even is the point in dealing with these ultra tiny nat boxes? is it just the locations i guess?

  • @zed said:
    with so many providers doing $7-10/yr promos these days with gig ram 10gig disk without nat etc, what even is the point in dealing with these ultra tiny nat boxes? is it just the locations i guess?

    chile and poland was for location, japan kinda too

    it's easy to wipe them with new os, people i teach dont know linux very well/at all and it's easy... i could give them a vps on proxmox (i have 3 instances) but yeah, it's easier for me to just use cheapies, it's more realistic than proxmox (regarding new os and what not)

    Thanked by 1zed
  • @BasToTheMax said:

    @tototo said:
    I had an OVZ plan with 4GB disk and 256MB RAM, but after moving to KVM, only Debian 11 would run due to low memory. Debian 12 fails to boot, and some locations even switched to 3GB disks. It’s cheap, but maybe 256MB plans are just too outdated now.

    Have you tried running alpine linux?

    Only 184 MB memory is usable for the OS, so only alpine can be run.
    wh-fr:~$ free -h
    total used free shared buff/cache available
    Mem: 184Mi 106Mi 60Mi 0B 31Mi 77Mi

    Thanked by 1oloke
  • @DeadlyChemist welcome to LET

    Please join all complainers

    Thanked by 1zmeu
  • @BasToTheMax said:

    @tototo said:
    I had an OVZ plan with 4GB disk and 256MB RAM, but after moving to KVM, only Debian 11 would run due to low memory. Debian 12 fails to boot, and some locations even switched to 3GB disks. It’s cheap, but maybe 256MB plans are just too outdated now.

    Have you tried running alpine linux?

    You're right from a technical standpoint, and I was a bit too strong in my wording. I understand that providers aren't charities and need to prioritize business continuity.
    I also realize that solving this kind of issue always requires paying some cost, either money or learning time. Still, after the Japan OVZ node went offline, having to learn a new OS just to switch from Debian 12 to Alpine isn't exactly pleasant.

    Thanked by 1BasToTheMax
  • OK

  • anything below $7 should not be offered if the provider does not have the ability to absorb server and support costs, it just doesnt make sense, especially things often break in the NAT domain.

  • AbdAbd Member, Patron Provider
    edited October 2025

    @tototo said:

    You're right from a technical standpoint, and I was a bit too strong in my wording. I understand that providers aren't charities and need to prioritize business continuity.
    I also realize that solving this kind of issue always requires paying some cost, either money or learning time. Still, after the Japan OVZ node went offline, having to learn a new OS just to switch from Debian 12 to Alpine isn't exactly pleasant.

    I can totally relate to your point. Honestly, I wouldn’t feel it’s worth spending time learning a new OS now just to manage a low-end VM — there’s simply too much else to focus on.

    Back in 2020 though, things were very different when I first started offering low-end NAT containers. It was a lot more exciting back then — automating iptables setups, trimming down OS templates to fit 128MB, configuring HAProxy, and getting IPv6 to work. Those were fun, hands-on days before VirtFusion came along, when everything had to be done manually. :D

    I remember we recently upgraded containers costing more than $5 per year to 512MB KVMs in alternate locations. The Japan NAT VPS decision was still pending at the time, but unfortunately, we couldn’t continue due to limited capacity there. I’ll make sure the same upgrade process applies to all newly migrated KVMs now as well.

    Thanked by 2tototo borkedascii
  • @Abd said: I remember we recently upgraded containers costing more than $5 per year to 512MB KVMs in alternate locations

    It might have been mine :lol:

    @Abd said: I wouldn’t feel it’s worth spending time learning a new OS now just to manage a low-end VM

    I slightly disagree here because these are new skills. Bear in mind a lot of people here have got all free time and just do shitposting/lurking etc. Learning new skills is always good.

    Thanked by 4Abd oloke tentor tototo
  • @tototo said:
    I had an OVZ plan with 4GB disk and 256MB RAM, but after moving to KVM, only Debian 11 would run due to low memory. Debian 12 fails to boot

    Debian 12/13 can boot with 256MB of RAM by using the cloud kernel (linux-image-cloud-amd64), and it will work just fine.

    On such resource-constrained systems, fresh installations of latest Debian may fail due to OOM. The workaround is to first install the cloud kernel on Debian 11, and then perform in-place upgrades.

    Thanked by 1tototo
  • @reimuoao said:

    @tototo said:
    I had an OVZ plan with 4GB disk and 256MB RAM, but after moving to KVM, only Debian 11 would run due to low memory. Debian 12 fails to boot

    Debian 12/13 can boot with 256MB of RAM by using the cloud kernel (linux-image-cloud-amd64), and it will work just fine.

    On such resource-constrained systems, fresh installations of latest Debian may fail due to OOM. The workaround is to first install the cloud kernel on Debian 11, and then perform in-place upgrades.

    Appreciate the help! I installed the linux-image-cloud-amd64 kernel on Debian 11, upgraded to Debian 12, and it's running perfectly now.
    I asked Gemini about this issue first, and it just told me to use Alpine or Devuan lol

    @Abd said:

    @tototo said:

    You're right from a technical standpoint, and I was a bit too strong in my wording. I understand that providers aren't charities and need to prioritize business continuity.
    I also realize that solving this kind of issue always requires paying some cost, either money or learning time. Still, after the Japan OVZ node went offline, having to learn a new OS just to switch from Debian 12 to Alpine isn't exactly pleasant.

    I can totally relate to your point. Honestly, I wouldn’t feel it’s worth spending time learning a new OS now just to manage a low-end VM — there’s simply too much else to focus on.

    Back in 2020 though, things were very different when I first started offering low-end NAT containers. It was a lot more exciting back then — automating iptables setups, trimming down OS templates to fit 128MB, configuring HAProxy, and getting IPv6 to work. Those were fun, hands-on days before VirtFusion came along, when everything had to be done manually. :D

    I remember we recently upgraded containers costing more than $5 per year to 512MB KVMs in alternate locations. The Japan NAT VPS decision was still pending at the time, but unfortunately, we couldn’t continue due to limited capacity there. I’ll make sure the same upgrade process applies to all newly migrated KVMs now as well.

    And thanks to you too for the very thoughtful reply. I really appreciate you relating to the feeling of not wanting to learn a new OS just for a tiny VM. I totally understand the business reasons, and the history from 2020 was a fun read.

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