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Massivegrid down again

Servers are down, portal is down, main website is down... is the chaos back again?

«1

Comments

  • “Massive downtime” :#

  • xmsxms Member

    this continues to prove my theory that any provider that cannot do IPv6 in 2025 is scam.

  • KolestorKolestor Member
    edited October 2025

    @xms said:
    this continues to prove my theory that any provider that cannot do IPv6 in 2025 is scam.

    🤔 IPv6 is useless

    Thanked by 3davide NeedDeal jsg
  • jndjnd Member

    @Kolestor said:

    @xms said:
    this continues to prove my theory that any provider that cannot do IPv6 in 2025 is scam.

    🤔 IPv6 is useless

    That's true for people who use those technically incompetent IPv4-only providers.

  • MassiveGRID - The No1 High Availability Unavailability Cloud Provider

  • Their website is currently inaccessible. What happened? Is it still possible to get a refund? This situation is quite concerning.

    Thanked by 1Ed_Chd
  • xvpsxvps Member
    edited October 2025

    Not an expert on this, but it looks like a routing problem.

    massivegrid.com (185.189.58.88) and portal.massivegrid.com (185.189.58.21) are down from my location, but reachable if I route through Netcup in Vienna, so it might be their upstream’s fault.

    @MassiveGRID

    Host (Netcup)                                                                                   Loss%   Snt   Last   Avg  Best  Wrst StDev
     1. 152.x.x.x                                                                           0.0%    17    0.5   0.7   0.3   3.9   0.8
     2. 94.16.30.152                                                                          0.0%    17    0.5   1.5   0.5  13.1   3.0
     3. ae0-0.bbr02.anx03.vie.at.anexia-it.net                                                0.0%    17   30.9   2.6   0.6  30.9   7.3
     4. win-b2-link.ip.twelve99.net                                                           0.0%    16    1.1   1.0   0.7   1.3   0.1
     5. (waiting for reply)
     6. be2974.ccr21.muc03.atlas.cogentco.com                                                 0.0%    16   12.6  12.7  12.3  14.4   0.5
     7. be5516.ccr41.fra05.atlas.cogentco.com                                                 0.0%    16   12.4  12.6  12.4  13.2   0.3
     8. be5298.rcr71.b019066-1.fra05.atlas.cogentco.com                                       0.0%    16   12.7  12.9  12.7  13.1   0.1
     9. be4880.nr61.b019066-1.fra05.atlas.cogentco.com                                        0.0%    16   13.3  13.3  13.2  13.9   0.2
    10. massivegrid.demarc.cogentco.com                                                       0.0%    16   12.6  12.5  12.4  12.7   0.1
    11. portal.massivegrid.com                                                                0.0%    16   13.1  13.6  13.0  15.5   0.8
    
     Host (My place)                                                                                   Loss%   Snt   Last   Avg  Best  Wrst StDev
     1. 192.x.x.x                                                                           0.0%   102    4.3   5.3   4.0  27.5   3.1
     2. 100.68.0.1                                                                            0.0%   102   69.9  16.8  10.9  91.4  13.2
     3. ae20-0.arcnqp8.dk.ip.tdc.net                                                          0.0%   102   11.3  13.1  10.7  36.7   5.0
     4. ae2-0.khk7nqp7.dk.ip.tdc.net                                                          1.0%   102   13.8  15.6  12.8  45.2   6.4
     5. peer-as3356.khk7nqp7.dk.ip.tdc.net                                                   93.1%   101   13.4  13.8  13.4  14.5   0.4
     6. ae2.3202.ear2.frf1.neo.colt.net                                                      89.0%   101   26.0  26.2  25.7  27.8   0.6
     7. (waiting for reply)
    

    Edit: Their website is also reachable if I use NordVPN and set the location to London.

    Thanked by 1Ed_Chd
  • MassiveDIG is at it again

    Thanked by 1Ed_Chd
  • xvpsxvps Member
    edited October 2025

    It seems the problem has been fixed.

    Traffic from my location is now routed through Cogent instead of Lumen and is successfully reaching the destination.

    Drama is over; no Deadpool today.

    Thanked by 1Ed_Chd
  • massivegrin

  • xvpsxvps Member
    edited October 2025

    MassiveTrip - From Denmark, through the US, and back to Europe.

    a 200  ms detour. :D

    Host                                                                                    Loss%   Snt   Last   Avg  Best  Wrst StDev
     1. 192.x.x.x                                                                           0.0%     8    4.7   8.6   4.5  32.3   9.7
     2. 100.68.0.1                                                                            0.0%     8   10.1  12.1  10.1  15.1   1.8
     3. ae20-0.arcnqp8.dk.ip.tdc.net                                                          0.0%     8   11.1  12.6  10.8  22.2   3.9
     4. ae5-0.ashbnqp2.us.ip.tdc.net                                                          0.0%     8  110.9 115.3 110.8 132.4   7.7
     5. ash-b2-link.ip.twelve99.net                                                           0.0%     8  111.3 111.4 111.3 111.6   0.1
     6. (waiting for reply)
     7. port-channel8481.ccr92.dca04.atlas.cogentco.com                                       0.0%     8  112.0 112.1 111.9 112.5   0.2
     8. be4188.ccr42.jfk02.atlas.cogentco.com                                                 0.0%     8  228.4 205.9 201.7 228.4   9.9
     9. be3472.ccr32.bos01.atlas.cogentco.com                                                 0.0%     7  205.7 208.9 201.9 245.7  16.3
    10. port-channel3467.ccr92.lhr01.atlas.cogentco.com                                       0.0%     7  185.7 185.6 185.0 186.9   0.6
    11. be2732.ccr42.par01.atlas.cogentco.com                                                 0.0%     7  227.0 205.5 201.3 227.0   9.5
    12. be7946.ccr42.fra05.atlas.cogentco.com                                                 0.0%     7  209.3 213.3 201.7 271.9  26.0
    13. be3621.rcr71.b019066-1.fra05.atlas.cogentco.com                                       0.0%     7  202.3 203.1 202.3 206.0   1.3
    14. be4880.nr61.b019066-1.fra05.atlas.cogentco.com                                        0.0%     7  202.7 207.0 202.6 232.7  11.3
    15. massivegrid.demarc.cogentco.com                                                       0.0%     7  206.7 210.2 206.1 212.6   2.6
    16. portal.massivegrid.com                                                               14.3%     7  205.3 211.5 205.3 213.4   3.1
    
    Thanked by 2kurogaki Ed_Chd
  • MassiveGrid... it was fun before they actively came promoting their unsustainable offers here. Had a VPS with them before that and it was OK. Not super, but could work with it.

    Then the offers here came and I jumped on, basically because I like to spread my options with the VPSes I own. 3 locations and they were all drama. Lots of promises in the beginning and that turned some time later to denials that there were issues and basically lies after that. IPv6, promised to be there in "next quarter", apparantly still isn't there, and we're quite some time later. After they turned the promises into lies I confronted them with the lousy performance and availability, and asked for a refund of quite a part of the payed amount. Only after they told obvious lies and I confronted them with those they - in the end - offered some kind of refund. Because the VPSes for me already were a write-off I accepted it and we parted ways.

    Life has been quite a bit better since then - yes, I know, sometimes you have those obvious unsustainable deals that you should maybe avoid, but on the other hand, it's also a challenge. However, there are/were a lot of good providers here on LET, some mediocre and a few really bad ones. Amongst my top 3 of really bad ones, MassiveGrid is definitely in. Avoid avoid avoid - unless you want to torture yourself.

  • After 20y you should know how the horse runs, but not here. All marketing blabla like caasify. Fast money, bad quality. After saying 100k clients onboard, but 99% is empty words and 1% is basics.

    Thanked by 1Ed_Chd
  • My New York is working.

    top - 20:43:44 up 26 days, 6:56, 1 user, load average: 0.06, 0.04, 0.00

  • FourplexFourplex Member, Host Rep

    @jnd said:
    That's true for people who use those technically incompetent IPv4-only providers.

    Quite frankly, IPv6 is a must-have for Fourplex. I wouldn't even have launched if I had to be IPv4-only.

    I even "donated" a /48 from my /40 to my datacenter just to have native IPv6 (it's that or $40/mo extra).

    Thanked by 3jnd Ed_Chd yoursunny
  • itsTomHarperitsTomHarper Member, Megathread Squad

    May be mine is among the good bunch. Never faced any major downtime or performance issue, and never had to create a single ticket apart from a custom iso mount when I first bought the server.

    14:10:29 up 176 days, 1:07, 1 user, load average: 0.00, 0.00, 0.00

  • @Qadah said:
    Servers are down, portal is down, main website is down... is the chaos back again?

    massivegrief?

    Thanked by 2Ed_Chd WyvernCo
  • jsgjsg Member, Resident Benchmarker

    Both my DE and my UK servers are up and reachable.

  • zedzed Member

    my DE box was up and down in the wee hours but it's been fine since about 5hrs. NY had no issues.

    re ipv6, I asked support just a few days ago what was going as I'd noticed some addresses being assigned in Frankfurt (though no actual connectivity):

    Our engineers have almost finished the implementation of IPv6 in our Frankfurt region.

    The protocol is expected to be fully functional in Frankfurt by the end of October.

    The implementation of IPv6 in the rest of our regions is in our engineers' schedule, and we expect to have it implemented by the end of the year.

    Thanked by 1ElChile
  • London servers again down today

  • Hi guys, I was going to start a new thread titled "Hi guys, how are our good friends at MassiveGrid doing?", but saw this recent thread and decided to ask here.

    So - Hi guys, how are our good friends at MassiveGrid doing?

    They've sent out invoices asking for renewal and I need to ask, are the worth renewing?

    I have barely used the London based servers I have with them, mainly as VPN endpoints and even then I haven't done a lot of routing throug them.

    Should I renew, or should I let them go?

  • @k9banger said:
    Hi guys, I was going to start a new thread titled "Hi guys, how are our good friends at MassiveGrid doing?", but saw this recent thread and decided to ask here.

    So - Hi guys, how are our good friends at MassiveGrid doing?

    They've sent out invoices asking for renewal and I need to ask, are the worth renewing?

    I have barely used the London based servers I have with them, mainly as VPN endpoints and even then I haven't done a lot of routing throug them.

    Should I renew, or should I let them go?

    Thanked by 3k9banger oloke Ed_Chd
  • jsgjsg Member, Resident Benchmarker

    @k9banger said:
    Hi guys, I was going to start a new thread titled "Hi guys, how are our good friends at MassiveGrid doing?", but saw this recent thread and decided to ask here.

    So - Hi guys, how are our good friends at MassiveGrid doing?

    They've sent out invoices asking for renewal and I need to ask, are the worth renewing?

    I have barely used the London based servers I have with them, mainly as VPN endpoints and even then I haven't done a lot of routing throug them.

    Should I renew, or should I let them go?

    That's a decision I'll make in 3+ years, based on how their products, network, etc. are then. As of now I would not renew, but who knows, maybe they evolve to become an acceptable provider.

    For the sake of fairness: when some part of their operation was down for some hours a few days ago, they did send out an email informing customers, and another email after the problem was fixed.

  • @jsg said:

    @k9banger said:
    Hi guys, I was going to start a new thread titled "Hi guys, how are our good friends at MassiveGrid doing?", but saw this recent thread and decided to ask here.

    So - Hi guys, how are our good friends at MassiveGrid doing?

    They've sent out invoices asking for renewal and I need to ask, are the worth renewing?

    I have barely used the London based servers I have with them, mainly as VPN endpoints and even then I haven't done a lot of routing throug them.

    Should I renew, or should I let them go?

    That's a decision I'll make in 3+ years, based on how their products, network, etc. are then. As of now I would not renew, but who knows, maybe they evolve to become an acceptable provider.

    For the sake of fairness: when some part of their operation was down for some hours a few days ago, they did send out an email informing customers, and another email after the problem was fixed.

    This is why I opted for the one year term. Maybe if I had gone for a 4 year term they would be more inclined to make sure my own nodes or servers were more reliable.

  • jsgjsg Member, Resident Benchmarker

    @k9banger said:

    @jsg said:

    @k9banger said:
    Hi guys, I was going to start a new thread titled "Hi guys, how are our good friends at MassiveGrid doing?", but saw this recent thread and decided to ask here.

    So - Hi guys, how are our good friends at MassiveGrid doing?

    They've sent out invoices asking for renewal and I need to ask, are the worth renewing?

    I have barely used the London based servers I have with them, mainly as VPN endpoints and even then I haven't done a lot of routing throug them.

    Should I renew, or should I let them go?

    That's a decision I'll make in 3+ years, based on how their products, network, etc. are then. As of now I would not renew, but who knows, maybe they evolve to become an acceptable provider.

    For the sake of fairness: when some part of their operation was down for some hours a few days ago, they did send out an email informing customers, and another email after the problem was fixed.

    This is why I opted for the one year term. Maybe if I had gone for a 4 year term they would be more inclined to make sure my own nodes or servers were more reliable.

    I doubt it. IMO the only way to fix their clusterfuck is to dramatically less oversell their nodes which however either would turn it into a loss operation or force them to increase their price quite a bit (as in "at least +50%, probably even more").

    In other words I think it's not a question of being inclined but one of having maneuvered themselves into a very tight corner without wiggle room.

    That said, my MG VMs are largely useable albeit only for quite small fries like e.g. a NS server or maybe (didn't try so far) for a small static website. So its not a complete loss but just a bad deal in terms of cost vs. what one can use it for.

    Some providers here like e.g. @DeluxHost, hostbrr/@labze, @Chunkserve demonstrate how to do ultra-cheap way, way better.

  • itsTomHarperitsTomHarper Member, Megathread Squad

    May be I am just extremely lucky

    19:44:51 up 188 days, 6:41, 1 user, load average: 0.06, 0.05, 0.01

    Anyhow, no plans to renew it.

  • zedzed Member
    edited October 2025

    i think it best none of you renew, thanks

    edit: in ny

  • NY speed is slow, no one want to fix just ask for more information to waste time.

  • Avoid avoid avoid , 6 services down for days , lies and more lies , slow speed and I/O lossing customers.

  • Ok how the f*** did you guys manage to use this? Like at all.

    I had 3 servers with them, none of them lets me even to keep ssh open for even 5 minutes.

    Thanked by 1WyvernCo
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