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Ticket Created #XHA-764984
should be solved
Hmm I don't see any change, it's still the same getting stuck.
Did a restart from the CP as well
A temp fix could be;
echo "options single-request-reopen" >> /etc/resolv.confoptions single-request-reopen tells the resolver to not bundle A + AAAA lookups together but send them separately.
Looks like resolved now
Somebody keeps abusing the shit out of the Node.
top takes 10s to open, according to the posts, seems to be a recurring problem.
Can you please open a ticket for check the problem sir?
Great job
I/O wait is currently decently sitting at 60%.
https://stats.neoon.net/monitor/7623e4b21d4cf8e1101fa086964f8a4d
If its necessary, I will tiket you surely, but you should see that on your monitoring.
if you can open a ticket is a better option for help us.
I had a lot of packet losses, up until a few minutes ago with one of my VPS in B node acting as a personal vpn server, it seems to have been resolved on my side. And I was about to open a ticket.
And I also had a long apt update as well.
AI support agent is an extremely wild idea.
Please consider turning it off.
I opened a ticket (#YGB-920042) to report fairly noticeable packet loss, and as a reply I get an explanation of mtr results I attached [I interpreted them myself, tyvm, and that's why I am opening a ticket] and recommendation to contact technical team [which, well, I am trying to do].
Getting this kind of answer is much more frustrating than waiting until an actual human takes a look at my ticket.
The AI simply passes your ticket to our technical team who will check everything, but first it can ask you some questions or requests to help us solve your problem even sooner, which for you may be a trivial thing, but it is not for everyone, we will try to improve it anyway, thanks for the feedback
For any problem or question you can open a ticket sir.
Haha this is exactly what happened with me leading to my angrypost, but it's really just the autoresponder and a real support guy answered right after as usual.
For the record, real person answered and solved my problem shortly afterwards as well
@DeluxHost Any idea when we can order again? After reviewing the offer and the posts here were you patiently fix things, I would like to buy - here, take my money.
@DeluxHost Will you look into notifying of new VPS Deals via email newsletter too? I'm subscribed to your newsletter but it only notifies of service updates e.g. FUP updates. Hopefully you can also inform of new VPS deals via newsletter email to reach more audience as most are returning customers.
Ticket #XIL-884873 - unavailable VPS

My VPS has been unavailable for more than two hours earlier today, and now it is down again.
Support doesn't replay more then 4 hours
It could be an idea, we'll see if we can include it
thanks!
Hahaha, thanks, we'll make another offer soon. Unfortunately, we're not immune to problems, but one thing's for sure: we'll solve them all, no matter what.
I'm sorry to read this, our team will be with you as soon as possible!
Solid offers!
Ordered an I-4.
Invoice - #4504
If there's any doubling or extra goodies, please do that on the cores.
https://lowendtalk.com/discussion/comment/4520106/#Comment_4520106
Why tf are yall blatantly copying my comment
Uhh I just got an email welcoming me to DeluxHost, everything ok over there?
Me too
Ticket #FOL-460470
Steal over 15. You guys keep repeating "As i told, we do not detect any problem about it."
Same here
And not even an hour later my VPS and their site go offline...
They actually meant goodbye but used the wrong template I guess? /s
I got the same email also
Got a response from them: