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NEW LOCATION NOW LIVE >> Toronto, Canada << HIGHLY DESIRED DEALS & INSTANT DEPLOYMENT by RackNerd!

1…7879818384…195

Comments

  • zoy909zoy909 Member

    I would like to double the bandwidth. Order: 3941788991

  • caicai Member

    Hello, I would like to double the bandwidth.
    Order: 2253650884
    Thanks!

  • app111app111 Member

    Hello, I would like to double my bandwidth.
    Invoice #18079580
    Thanks!

  • DreamWalkerXZDreamWalkerXZ Member

    Hello, I would like to double my bandwidth.
    Order: 1685254074

    Thanks!

  • wangdadawangdada Member

    Hello, I would like to double my bandwidth.
    Invoice #18066098
    Thanks!

  • dustincdustinc Member, Patron Provider, Top Host

    @Anayx said:
    Having trouble renewing service via paypal as Fastspring seems to have bug using paypal. Racknerd support ask to reach fastspring and their reply was stupid.

    This is what I shared with them :

    I am trying to make payment via your gateway to Racknerd LLC. It has worked in past but this time I am facing error in payment. I contacted Racknerd, they said to connect to Fastspring for payment related errors.

    Whenever I select Paypal, popup window loads and then goes away. In browser console I see error that Paypal SDK is not loaded. And then if I click “Pay now”, shows some more error about expected token. Both errors I have attached below along with screenshot.

    Error #1

    console.js:36 PayPal SDK failed to load: Error: PayPal SDK is not loaded.
   at initializePayPalButton (pinhole.checkout.js:1165:21)
   at a.$$childScopeClass.$$childScopeClass.loadPayPalSDK (pinhole.checkout.js:1107:15)
   at c._PayPalButtonController (pinhole.checkout.js:1342:15)
   at d (angular-sanitize.js:6:2)
   at Object.instantiate (angular-sanitize.js:6:2)
   at angular-sanitize.js:6:2
   at angular-sanitize.js:6:2
   at r (angular-sanitize.js:322:24)
   at N (angular-sanitize.js:6:2)
   at g (angular-sanitize.js:6:2)
   at angular-sanitize.js:6:2
   at angular-sanitize.js:6:2
   at F (angular-sanitize.js:6:2)
   at Object.fn (angular-sanitize.js:6:2)
   at k.$digest (angular-sanitize.js:6:2)
   at k.$apply (angular-sanitize.js:6:2)
   at HTMLInputElement.<anonymous> (angular-sanitize.js:6:2)
   at angular-sanitize.js:6:2
   at r (angular-sanitize.js:313:27)
   at HTMLInputElement.c (angular-sanitize.js:6:2)
   at HTMLInputElement.sentryWrapped (helpers.ts:116:17)

    Error #2

    {err: 'Error: Expected a billing token to be passed to cr…disable-funding=card,credit&currency=USD:3:13926)', timestamp: '1759184696128', referer: 'www.paypal.com', sdkCorrelationID: 'prebuild', sessionID: 'uid_ce37455adc_mji6mta6ndi', …}`

    And this is what Fastspring guys replied..

    We appreciate your recent attempt to place an order with us. However, I regret to inform you that we are unable to accept your order at this time. Please try again with an alternate payment method. Let us know if that attempt is unsuccessful. We understand this situation may be inconvenient, and we sincerely apologize for any frustration it may cause.

    Thank you for your understanding

    Now I don't know what to say here, I am complaining about bug in payment gateway and they are so confident that they are not even acknowledging that its an issue. I never asked them to accept payment (which never went through because of bug).

    @dustinc

    PS: Had sent screenshots also to make them understand it.

    Hi @Anayx -- thanks for bringing this to my attention, and sorry for the hassle. Sounds like something on the FastSpring side may be blocking your transaction attempt, as we've had other transactions go through this payment method without issues recently. I’ll look into your case further and will send you a DM shortly once I have more info.

    On a side note, we do accept quite a few other payment methods as well (credit/debit cards via Stripe, cryptocurrency via Coinify, etc.), so if FastSpring continues to give you trouble, we can always figure out an alternative. Let me dig into this first though, I'll be in touch soon :)

  • dustincdustinc Member, Patron Provider, Top Host

    @huozhezi said:
    Hello, I would like to double my bandwidth.
    Order Number:1862959830
    Thanks!

    Hi @huozhezi -- Bandwidth boost complete! You've now got double of it 💪

    We sincerely appreciate your business with RackNerd.

  • dustincdustinc Member, Patron Provider, Top Host

    @yangyang028 said:
    Hello, I would like to double my bandwidth.
    Invoice #18032855
    Thanks!

    Hi @yangyang028 -- Good news - we've doubled your bandwidth allocation! 🎉

    Thank You for being an awesome RackNerd customer.

  • dustincdustinc Member, Patron Provider, Top Host

    @fensuiji said:
    Hello, I would like to double the bandwidth.
    订单号 17549330
    订单号：6074727798
    Thanks!

    Hi @fensuiji -- Great news, we've increased your bandwidth resources! 👊

    We greatly appreciate the trust you've placed with us.

  • dustincdustinc Member, Patron Provider, Top Host

    @jeja said:
    Hello, I would like to double my bandwidth.
    Order Number: 1854953741
    Thanks!

    Hi @jeja -- we've successfully doubled your bandwidth allocation 👊

    Thank You for doing business with RackNerd.

  • dustincdustinc Member, Patron Provider, Top Host

    @kuticon said:
    Invoice #18070550. Please double my bandwidth. Thank you.

    Hi @kuticon -- Nice work on the expansion! We've doubled your bandwidth 👊

    We sincerely appreciate you trusting us with your business and look forward to continuing to grow with you.

  • AGRVAGRV Member

    Hello, I would like to double my bandwidth.
    Order Number: 6152161602
    Thanks!

  • grittygritty Member

    I saw on ColoCrossing's blog that their VPS can now apply for IPv6 addresses. Can RackNerd's VPS, which uses ColoCrossing's data center, also apply for an IPv6 address now?

  • caicai Member

    Hello, I would like to double the bandwidth.
    Invoice ID: 18080924
    Thanks!

  • AcademicAcademic Member

    Hello, I would like to double my bandwidth. Invoice #18105368 Thanks!

  • Sharmaishaan72Sharmaishaan72 Member

    I would like to double my bandwidth
    Invoice #18105767
    Thank you

  • AnayxAnayx Member

    @dustinc said:

    @Anayx said:
    Having trouble renewing service via paypal as Fastspring seems to have bug using paypal. Racknerd support ask to reach fastspring and their reply was stupid.

    This is what I shared with them :

    I am trying to make payment via your gateway to Racknerd LLC. It has worked in past but this time I am facing error in payment. I contacted Racknerd, they said to connect to Fastspring for payment related errors.

    Whenever I select Paypal, popup window loads and then goes away. In browser console I see error that Paypal SDK is not loaded. And then if I click “Pay now”, shows some more error about expected token. Both errors I have attached below along with screenshot.

    Error #1

    console.js:36 PayPal SDK failed to load: Error: PayPal SDK is not loaded.
   at initializePayPalButton (pinhole.checkout.js:1165:21)
   at a.$$childScopeClass.$$childScopeClass.loadPayPalSDK (pinhole.checkout.js:1107:15)
   at c._PayPalButtonController (pinhole.checkout.js:1342:15)
   at d (angular-sanitize.js:6:2)
   at Object.instantiate (angular-sanitize.js:6:2)
   at angular-sanitize.js:6:2
   at angular-sanitize.js:6:2
   at r (angular-sanitize.js:322:24)
   at N (angular-sanitize.js:6:2)
   at g (angular-sanitize.js:6:2)
   at angular-sanitize.js:6:2
   at angular-sanitize.js:6:2
   at F (angular-sanitize.js:6:2)
   at Object.fn (angular-sanitize.js:6:2)
   at k.$digest (angular-sanitize.js:6:2)
   at k.$apply (angular-sanitize.js:6:2)
   at HTMLInputElement.<anonymous> (angular-sanitize.js:6:2)
   at angular-sanitize.js:6:2
   at r (angular-sanitize.js:313:27)
   at HTMLInputElement.c (angular-sanitize.js:6:2)
   at HTMLInputElement.sentryWrapped (helpers.ts:116:17)

    Error #2

    {err: 'Error: Expected a billing token to be passed to cr…disable-funding=card,credit&currency=USD:3:13926)', timestamp: '1759184696128', referer: 'www.paypal.com', sdkCorrelationID: 'prebuild', sessionID: 'uid_ce37455adc_mji6mta6ndi', …}`

    And this is what Fastspring guys replied..

    We appreciate your recent attempt to place an order with us. However, I regret to inform you that we are unable to accept your order at this time. Please try again with an alternate payment method. Let us know if that attempt is unsuccessful. We understand this situation may be inconvenient, and we sincerely apologize for any frustration it may cause.

    Thank you for your understanding

    Now I don't know what to say here, I am complaining about bug in payment gateway and they are so confident that they are not even acknowledging that its an issue. I never asked them to accept payment (which never went through because of bug).

    @dustinc

    PS: Had sent screenshots also to make them understand it.

    Hi @Anayx -- thanks for bringing this to my attention, and sorry for the hassle. Sounds like something on the FastSpring side may be blocking your transaction attempt, as we've had other transactions go through this payment method without issues recently. I’ll look into your case further and will send you a DM shortly once I have more info.

    On a side note, we do accept quite a few other payment methods as well (credit/debit cards via Stripe, cryptocurrency via Coinify, etc.), so if FastSpring continues to give you trouble, we can always figure out an alternative. Let me dig into this first though, I'll be in touch soon :)

    @dustinc, If they had denied payment, would have been clear. It just failing as you can see errors. Its buggy and they are replying as idiots.

  • fansgefansge Member
    edited October 2025

    Hello, I would like to double my bandwidth.
    Order: 2999749736

  • bearhillbearhill Member

    Hello, I would like to double my bandwidth.
    Invoice #17780351

  • FRANKGUOFRANKGUO Member

    Hello, I would like to double the bandwidth.
    Order Number: 9188425540
    Thanks！

  • FRANKGUOFRANKGUO Member

    Hello, I would like to double the bandwidth.
    Order Number: 9188425540
    Thanks！

  • AnayxAnayx Member

    @Anayx said:

    @dustinc said:

    @Anayx said:
    Having trouble renewing service via paypal as Fastspring seems to have bug using paypal. Racknerd support ask to reach fastspring and their reply was stupid.

    This is what I shared with them :

    I am trying to make payment via your gateway to Racknerd LLC. It has worked in past but this time I am facing error in payment. I contacted Racknerd, they said to connect to Fastspring for payment related errors.

    Whenever I select Paypal, popup window loads and then goes away. In browser console I see error that Paypal SDK is not loaded. And then if I click “Pay now”, shows some more error about expected token. Both errors I have attached below along with screenshot.

    Error #1

    console.js:36 PayPal SDK failed to load: Error: PayPal SDK is not loaded.
   at initializePayPalButton (pinhole.checkout.js:1165:21)
   at a.$$childScopeClass.$$childScopeClass.loadPayPalSDK (pinhole.checkout.js:1107:15)
   at c._PayPalButtonController (pinhole.checkout.js:1342:15)
   at d (angular-sanitize.js:6:2)
   at Object.instantiate (angular-sanitize.js:6:2)
   at angular-sanitize.js:6:2
   at angular-sanitize.js:6:2
   at r (angular-sanitize.js:322:24)
   at N (angular-sanitize.js:6:2)
   at g (angular-sanitize.js:6:2)
   at angular-sanitize.js:6:2
   at angular-sanitize.js:6:2
   at F (angular-sanitize.js:6:2)
   at Object.fn (angular-sanitize.js:6:2)
   at k.$digest (angular-sanitize.js:6:2)
   at k.$apply (angular-sanitize.js:6:2)
   at HTMLInputElement.<anonymous> (angular-sanitize.js:6:2)
   at angular-sanitize.js:6:2
   at r (angular-sanitize.js:313:27)
   at HTMLInputElement.c (angular-sanitize.js:6:2)
   at HTMLInputElement.sentryWrapped (helpers.ts:116:17)

    Error #2

    {err: 'Error: Expected a billing token to be passed to cr…disable-funding=card,credit&currency=USD:3:13926)', timestamp: '1759184696128', referer: 'www.paypal.com', sdkCorrelationID: 'prebuild', sessionID: 'uid_ce37455adc_mji6mta6ndi', …}`

    And this is what Fastspring guys replied..

    We appreciate your recent attempt to place an order with us. However, I regret to inform you that we are unable to accept your order at this time. Please try again with an alternate payment method. Let us know if that attempt is unsuccessful. We understand this situation may be inconvenient, and we sincerely apologize for any frustration it may cause.

    Thank you for your understanding

    Now I don't know what to say here, I am complaining about bug in payment gateway and they are so confident that they are not even acknowledging that its an issue. I never asked them to accept payment (which never went through because of bug).

    @dustinc

    PS: Had sent screenshots also to make them understand it.

    Hi @Anayx -- thanks for bringing this to my attention, and sorry for the hassle. Sounds like something on the FastSpring side may be blocking your transaction attempt, as we've had other transactions go through this payment method without issues recently. I’ll look into your case further and will send you a DM shortly once I have more info.

    On a side note, we do accept quite a few other payment methods as well (credit/debit cards via Stripe, cryptocurrency via Coinify, etc.), so if FastSpring continues to give you trouble, we can always figure out an alternative. Let me dig into this first though, I'll be in touch soon :)

    @dustinc, If they had denied payment, would have been clear. It just failing as you can see errors. Its buggy and they are replying as idiots.

    Here, Fastspring still being unprofessional but @dustinc has been very accommodating. He understood the situation and provided me solution for time being while I sort out things from my side.

    Thanks

  • tenperatenpera Member
    edited October 2025

    you're losing many orders due to Fastspring, they're now Shitspring.

  • AGRVAGRV Member

    @AGRV said:
    Hello, I would like to double my bandwidth.
    Order Number: 6152161602
    Thanks!

    @dustinc
    Has my bandwidth doubled? My original bandwidth was 10T. After applying for the bandwidth doubling, I only observed traffic reset, while the bandwidth remained at 10T.

  • yanxiyanxi Member

    Hello, I would like to double my bandwidth.
    Order number:18120614
    Thanks!

  • guduyuwengguduyuweng Member

    Hello, I would like to double my bandwidth.
    Order number: 18118619
    Thanks!

  • viewingokviewingok Member

    Invoice #17987915. Please double my bandwidth. Thank you.

  • chenbinchenbin Member

    Hello, I would like to double my bandwidth.
    Invoice #18000578
    Thanks!

  • DeanDean Member

    Not sure which ones I’m getting the promo on:
    Invoice #18018113
    Invoice #14296929
    Invoice #13558812

  • Canuck42Canuck42 Member

    Hello, I would like to double my bandwidth. Thanks!
    Order 1757742607 / Invoice 18080168

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